--- description: Review of Slack Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Slack | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Sales Engagement Platforms ](/directory/4071/sales-engagement/software) > [Slack](/software/154669/slack) # Slack Canonical: https://www.softwareadvice.ie/software/154669/slack Page: 1 / 967\ Next: [Next page](https://www.softwareadvice.ie/software/154669/slack?page=2) > Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics. Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues. Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop. Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android. > > Verdict: Rated **4.7/5** by 24142 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24142 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - @mentions - AI/Machine Learning - API - Access Controls/Permissions - Activity Tracking - Activity/News Feed - Alerts/Notifications - Archiving & Retention - Audio Calls - Audio Capture - Authentication - Brainstorming - CRM - Calendar Management - Call Conferencing - Call Recording - Call Routing - Chat/Messaging - Chatbot - Collaboration Tools ## Integrations (187 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 172 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Sales Engagement Platforms ](https://www.softwareadvice.ie/directory/4071/sales-engagement/software) ## Related Categories - [Sales Engagement Platforms ](https://www.softwareadvice.ie/directory/4071/sales-engagement/software) - [Sales Enablement Software](https://www.softwareadvice.ie/directory/595/sales-enablement/software) - [Screen Sharing Software](https://www.softwareadvice.ie/directory/4402/screen-sharing/software) - [Employee Communication Tools](https://www.softwareadvice.ie/directory/4370/employee-communication-tools/software) - [Knowledge Management Software](https://www.softwareadvice.ie/directory/1884/knowledge-management/software) ## Alternatives 1. [Microsoft Teams](https://www.softwareadvice.ie/software/397766/microsoft-teams) — 4.5/5 (11075 reviews) 2. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5296 reviews) 3. [Google Workspace](https://www.softwareadvice.ie/software/344998/google-workspace) — 4.7/5 (17615 reviews) 4. [Google Meet](https://www.softwareadvice.ie/software/185290/google-meet) — 4.5/5 (12139 reviews) 5. [Basecamp](https://www.softwareadvice.ie/software/4057/basecamp) — 4.3/5 (14427 reviews) ## Reviews ### "The Best Communication Platform" — 5.0/5 > **James** | *11 May 2026* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: What I most like about Slack are the video call feature (Huddle) and screen-recording feature (which also allows you to record audio and camera with it). > > **Cons**: I can't think of anything significant that I don't like about Slack as a product. If anything, being owned by a smaller company rather than Salesforce would be preferred. And maybe having a different product name than "Slack" since it helps your teams get more done\! > > Slack is a superb communication platform. It's easy, organized, fun, and effective. Of the many communication tools out there, like Discord and Telegram, Slack stands out with more capability and yet more simplicity. ----- ### "Slack ain’t slacking in the features" — 5.0/5 > **Verified Reviewer** | *23 May 2026* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: I absolutely love slack, for day to day collaboration there’s nothing that comes close. From sending small and large files and general chat between teams and colleagues, its ease of use, it has everything you would need to keep your team flowing as best it can possibly be. Its pricing structure is pretty straight forward and is excellent value for money if you want to get things done properly. If there is any bugs or issues the customer support team gets straight into it and give you notifications along the way. > > **Cons**: I personally think they need to work on huddles and screen sharing as the competition has nailed this more (zoom/teams) > > Overall very good piece of software, it’s seamless as if you could be sat together in person. Its features set is unrivaled and I don’t think you could ask for more for what it does. ----- ### "Easy Tool for Remote Work" — 5.0/5 > **Alexandra** | *30 April 2026* | Chemicals | Recommendation rating: 9.0/10 > > **Pros**: Slack makes it easy to communicate with colleagues in a remote work setting with the ability to create group chats, different channels, and share files. > > **Cons**: Depending on the version you pay for, Slack does run out of storage and will delete old messages. However, it notifies you first. I also find I sometimes have trouble with the phone app. > > Many years in, and my team still uses Slack to communicate because it's efficient\! I use it daily and will continue to do so. ----- ### "Great chat platform for businesses" — 5.0/5 > **David** | *17 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The UI is very easy to navigate and end users usually prefer Slack over many other messaging platforms. The use of public and private channels is very straightforward and easy for users to navigate. Collaboration with external individuals and/or other company workspaces is a great feature and very easy to setup. Licensing structure is pretty simple as well and you have the ability to invite external guests either to a single channel or multiple channels. > > **Cons**: Message history/export for admins is only available on the enterprise or Grid subscription and even when you do get it, it comes as JSON file that you still have to parse through. Slack Connect and 3rd party app integrations are a good feature but can get annoying when the original user account is deactivated which kills any integrations or connections they originally setup. There needs to be a way to transfer that ownership/connection to another user or admin to keep those integrations as is. Admins also can't see or manage private channels which can be annoying. > > Overall Slack is a great messaging platform for businesses. The UI is straightforward and intuitive. Public and private channels for specific projects/groups is a great feature and easy for end users to navigate. The huddle feature is good as well if you need to voice/video call and/or screenshare. The ease and ability to invite external people into your workspace is great as well. Admin reporting and analytics could be slightly improved though. ----- ### "Powerful communication and work management tool" — 4.0/5 > **Amanda** | *22 May 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Slack is a powerful tool for both work management and communication. The supported integrations elevates visibility of tasks from different connected applications. The splitting of Direct Messages and Channels is helpful for ensuring communication reaches its target audience. > > **Cons**: Slack has a steep learning curve compared to other platforms (less intuitive in my opinion). Based on if conversations were continued within individual threads or within the main body of a message, I could inadvertently miss replies. Also it seems that my notifications for in-thread replies are inconsistent between my computer and phone's application. I'm used to this now and just make sure to constantly monitor the Activity page. > > After making it through the initial learning period, I have been happy using Slack. It helps me manage communication topics, stay on top of my work, and go back through chat histories to find information and files I need. ----- Page: 1 / 967\ Next: [Next page](https://www.softwareadvice.ie/software/154669/slack?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/154669/slack) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data