---
description: Review of StarChapter Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: StarChapter | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Membership Management Software](/directory/4395/membership-management/software) > [StarChapter](/software/155218/starchapter)

# StarChapter

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> StarChapter is a cloud-based association management solution for local or national, professional and trade associations. The system offers membership management, online event registration, email communication and website content management.&#10;&#10;StarChapter enables users to plan events and manage a chapter. Chapter administrators can set up meetings or event information prior to the event, email invitations or post announcements. Guests can register or purchase tickets through the website. StarChapter tracks attendance, revenue, member counts and automatically sends receipts during or after the event.&#10;&#10;Member information is kept updated and can be organized into different groups based on type, business, committee and more. The solution records attendance and dues and keeps information on file for prospective members. The online association survey tool allows users to create surveys directly through the system.
> 
> Verdict: Rated **4.2/5** by 652 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 652 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Star Chapter
- **Founded**: 2008

## Commercial Context

- **Starting Price**: US$119.00
- **Pricing model**: Per User
- **Pricing Details**: StarChapter offers four pricing plans (Essential, Growth, Advanced, Pro) with fixed monthly rates based on membership limits. Payments are in US dollars, and there is no free version or free trial mentioned. The pricing model is tiered by membership size, and additional details like setup fees must be obtained by contacting the vendor.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Attendance Tracking
- Attendee Management
- Badge Management
- CRM
- Calendar Management
- Chapter Management
- Committee Management
- Communication Management
- Contact Database
- Contact Management
- Content Management
- Credit Card Processing
- Customisable Branding
- Customisable Forms
- Customisable Templates

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Membership Management Software](https://www.softwareadvice.ie/directory/4395/membership-management/software)

## Related Categories

- [Membership Management Software](https://www.softwareadvice.ie/directory/4395/membership-management/software)
- [Event Management Software](https://www.softwareadvice.ie/directory/4734/event-management/software)
- [Association Management Software](https://www.softwareadvice.ie/directory/447/association-management/software)

## Alternatives

1. [GrowthZone](https://www.softwareadvice.ie/software/23362/memberzone) — 4.4/5 (287 reviews)
2. [Novi AMS](https://www.softwareadvice.ie/software/335196/novi-ams) — 4.9/5 (122 reviews)
3. [YourMembership](https://www.softwareadvice.ie/software/4813/yourmembership) — 3.8/5 (174 reviews)
4. [Easy HOA](https://www.softwareadvice.ie/software/368506/easy-hoa) — 4.6/5 (98 reviews)
5. [Glue Up](https://www.softwareadvice.ie/software/120874/glue-up) — 4.5/5 (197 reviews)

## Reviews

### "Great for nonprofits" — 5.0/5

> **Brittany** | *8 July 2021* | Architecture & Planning | Recommendation rating: 10.0/10
> 
> **Pros**: This is a great product for nonprofit organizations. The email platform is great.
> 
> **Cons**: There is no dedicated donation feature and is instead rolled into ecommerce.

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### "Reliable Platform with Outstanding Support" — 4.0/5

> **Emely** | *22 April 2025* | Management Consulting | Recommendation rating: 9.0/10
> 
> **Pros**: I really appreciate how user-friendly StarChapter is. I’ve been using it for five years now, and even when I first started, it never felt overwhelming especially compared to other platforms I’ve worked with. It’s intuitive, easy to navigate, and has made managing our chapter much more efficient.
> 
> **Cons**: I do wish some features offered more customization, but it's not a significant issue certainly not enough to make me consider switching platforms.
> 
> My overall experience with StarChapter has been excellent. The customer service truly stands out. I never have to wait long for a response to a support ticket, and the replies are always detailed and helpful. I honestly wish all of the associations I work with were on StarChapter\!

-----

### "Website administrator review" — 4.0/5

> **Doug** | *6 May 2019* | Primary/Secondary Education | Recommendation rating: 6.0/10
> 
> **Pros**: I wanted the ability to alter it when needed.
> 
> **Cons**: It is complicated and time consuming...not intuitive.  They offer a lot of videos and trainings but that requires time, of which is short for myself.
> 
> The build on my web site took a while, as I was passed from rep to rep and not all of the information that the previous rep had put in place existed, so had to reinvent the wheel.  The software is definitely not intuitive--you do have to read or listen to instructions in order to accomplish things within the site.  Finding answers to "how to" questions is also not intuitive or easy...unless you work on it every day or have someone that just works the web site, it is difficult.  In my case, the organization that uses it, is only a volunteer gig....so finding time to work on it is challenging.

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### "Room to grow" — 3.0/5

> **Eshana** | *18 June 2026* | Public Relations & Communications | Recommendation rating: 0.0/10
> 
> **Pros**: Having everything in one place is the biggest win. Membership data, event registration, payments, and communications all live in a single system instead of being scattered across multiple tools.
> 
> **Cons**: Lack of functions compared to what we actually need day to day. The layout is not very modern, and it shows when we are trying to present a polished front end to members and the public.
> 
> Good overall, no big complaints. It gets the job done for managing the chapter, even though there is room for it to feel more current and flexible compared to other platforms we have used. But since pricing is going up and your staffing has streamlined, we'd like to see better functionality to go along with that.

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### "StarChapter - Work Smarter not Harder" — 4.0/5

> **Kisha** | *10 June 2026* | Nonprofit Organisation Management | Recommendation rating: 8.0/10
> 
> **Pros**: Our organization likes the ability to have all of the tasks we handle for the chapter in one location.
> 
> **Cons**: Would like to see enhancements to allow group membership purchases, specifically allowing one application to be used to enter multiple members with one payment.
> 
> Overall experience has been positive.  The software is user friendly.  Support is quick to answer tickets and assist with questions.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/155218/starchapter)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/membership-management/starchapter-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/155218/starchapter> |
| en-GB | <https://www.softwareadvice.co.uk/software/155218/starchapter> |
| en-IE | <https://www.softwareadvice.ie/software/155218/starchapter> |
| en-NZ | <https://www.softwareadvice.co.nz/software/155218/starchapter> |

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