--- description: Review of ServiceTitan Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ServiceTitan | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Field Service Mobile Apps Software](/directory/1875/mobile-app/software) > [ServiceTitan](/software/155551/servicetitan) # ServiceTitan Canonical: https://www.softwareadvice.ie/software/155551/servicetitan Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.ie/software/155551/servicetitan?page=2) > ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. > > Verdict: Rated **4.3/5** by 339 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 339 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTitan - **Location**: Glendale, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Audit Trail - Automated Scheduling - Availability Management - Bid Management - Billing & Invoicing - Budget Tracking - Budgeting/Forecasting - CAD Tools - CRM - Calendar Management - Calendar/Reminder System - Change Order Management - Checklists ## Integrations (15 total) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Mobile Apps Software](https://www.softwareadvice.ie/directory/1875/mobile-app/software) ## Related Categories - [Field Service Mobile Apps Software](https://www.softwareadvice.ie/directory/1875/mobile-app/software) - [Cleaning Business Software](https://www.softwareadvice.ie/directory/613/maid-service/software) - [Construction Software](https://www.softwareadvice.ie/directory/4133/construction/software) - [Construction Management Apps](https://www.softwareadvice.ie/directory/1722/best-apps/software) - [Scheduling Software](https://www.softwareadvice.ie/directory/4738/scheduling/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.ie/software/3660/jobber-lawncare) — 4.6/5 (1475 reviews) 2. [FieldPulse](https://www.softwareadvice.ie/software/109782/fieldpulse) — 4.6/5 (490 reviews) 3. [Housecall Pro](https://www.softwareadvice.ie/software/7729/housecall) — 4.7/5 (2743 reviews) 4. [BuildOps](https://www.softwareadvice.ie/software/426830/buildops) — 4.4/5 (177 reviews) 5. [Service Fusion](https://www.softwareadvice.ie/software/5783/service-fusion) — 4.3/5 (308 reviews) ## Reviews ### "ServiceTitan , built for professionals" — 5.0/5 > **Chris** | *5 May 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: What I liked best about ServiceTitan was how easy it was to learn and use the product overall making it a great experience. > > **Cons**: What i liked least about ServiceTitan was the issues my company faced trying to get the application to work on lower end devices . > > My overall experience with ServiceTitan was useful and pleasant . It provided exactly what it described it would. ----- ### "Only Getting Better With Time" — 4.0/5 > **Kaley** | *30 July 2026* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: ServiceTitan is a user friendly platform that it is constantly improving. It encompasses both an office and technician experience that seamlessly blends the two together. Both customer and employee information is protected by allowing various permissions to be set per user as well as the option for Multi-Factor Authentication when sensitive permissions are involved which is a major plus to have trust in our platform. > > **Cons**: A second separate platform is required which integrates with ServiceTitan for the Accounting portion of the business; I believe there are still two options available upon onboarding. While we do enjoy the other platform as it does have many additional features ServiceTitan does not currently possess, it would make for a simpler experience to have only one platform to work in some day. > > Being on ServiceTitan for about 7 years now, our team has experienced many changes in the platform, some easier to adapt to, some harder - all with the same end goal of enhancing the user experience. We have had our difficult days and also extraordinary days - through it all, our experience with ServiceTitan has kept since 2020 and we plan on only continue to grow with them. Excited to see what else is to come\! ----- ### "Update on Review" — 3.0/5 > **Robin** | *19 March 2026* | Building Materials | Recommendation rating: 5.0/10 > > **Pros**: It has a lot of potential. Be prepared to spend a lot of time on it. We have been working on the pricebook and workflows, we are happy with it at this point. Still much to learn. > > **Cons**: It is hard to reach a representative right away if you need immediate help. The knowledge base is hard to find what you are looking for. AI is more helpful if you have it. > > Overall, I think it is a good product if you have the time and manpower to commit to it. We have decided to keep it as our CRM. ----- ### "Great Integration Experience" — 5.0/5 > **Heather** | *15 May 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: ServiceTitan has enabled our team to work more efficiently while also providing greater visibility and improved communication for our customers. As we move further along in the integration process, we're excited about the opportunities for growth that this platform will bring to our team. > > **Cons**: There are a few processes and workflows that could potentially be refined to ensure the system is working as effectively as possible for our company. > > I truly appreciate the attention and quick responses we consistently receive from our Customer Success Manager, Jay Flores. He genuinely takes ownership of our company's success within ServiceTitan, and his deep knowledge paired with his positive attitude make him an outstanding asset to our team. ----- ### "Service Titan Thoughts" — 5.0/5 > **Verified Reviewer** | *25 June 2026* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: What I most enjoy about service titan is there large knowledge base that is updating on a regular basis, and how in their knowledge base they have links to other sources that can help as well. They also have something called Titan Advisor, which shows how much of their product you are using, and what you could use more of. Getting Certified it also great because you get faster and more detailed responses from their support. > > **Cons**: Support can be slow to answer, but if you get certified you get faster responses, and more detailed responses on how to solve the issue. > > I would rate it a 9/10 I think they are a great company that is trying their best to make sure you are taken care of, and want to make your company better. They listen to their customers and have a great youtube channel that can help you, and your team become better at using Service Titan, and be more secure in the product. ----- Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.ie/software/155551/servicetitan?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/155551/servicetitan) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data