About SimplyBook.me

SimplyBook.me is one of the world´s leading appointment scheduling solutions with tens of thousands of paying customers around the globe. SimplyBook.me offers a booking solution for smaller service based businesses as well as enterprises with many locations. SMBs get a beautiful customisable booking website or they can insert a booking widget to their website. We offer a full range of different booking website templates that you can choose from (see here: https://simplybook.me/en/booking-page-themes) and then you can customize each one so that it fits your brand colors as well as add images of your logo, service providers and company locations. What differentiates SimplyBook.me from other booking systems is that it is based on custom features. So you can pick the custom features that you would like to include in your booking system and then pay accordingly. Today we have over 60 custom features including features such as to accept payments, enable Intake forms, offer Instagram bookings, sell gift cards, offer loyalty points, implement waiting lists or more. The clients, the ones booking the service, will always get sent booking reminders either by email or sms, which will reduce no-shows. With the system, users can also connect with Facebook, Instagram or Google and thereby add a “Book Now” button there to allow clients to book an appointment from those channels. It is super easy to manage all bookings and clients. Users can download the admin app, and be notified every time a new booking comes in. You can see the calendar for the day, access clients and of course add, change or delete a booking if needed. By using SimplyBook.me you can also easily nurture the relationship with your clients. You will have a list of all clients who have booked your services and you can send them automatic book soon notifications, send them emails to let them know about your latest offerings or send them promotions and discounts f.x. when you are less busy. You can also offer your clients a branded client app to enable them to easily rebook your services and make you look super pro at the same time! SimplyBook.me also offers a specific enterprise solution to enable larger companies to easily manage all appointments within different locations.
SimplyBook.me Software - SimplyBook.me calendar
SimplyBook.me Software - SimplyBook.me dashboard
SimplyBook.me Software - Services page
SimplyBook.me Software - SimplyBook.me multiple locations
SimplyBook.me Software - Book services
SimplyBook.me Software - Sign in
SimplyBook.me video
SimplyBook.me Software - SimplyBook.me calendar - thumbnail
SimplyBook.me Software - SimplyBook.me dashboard - thumbnail
SimplyBook.me Software - Services page - thumbnail
SimplyBook.me Software - SimplyBook.me multiple locations - thumbnail
SimplyBook.me Software - Book services - thumbnail

SimplyBook.me pricing

SimplyBook.me has a free version and offers a free trial. SimplyBook.me paid version starts at €9.90/month.

Starting Price:
€9.90/month
Free Version:
Yes
Free trial:
Yes

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Browse SimplyBook.me Reviews

1,256 of 1,256 reviews
Sort by:
Matthew
Matthew
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/7/2024

SimplyBook.me is perfect for me!

I have tried a couple of other services, but SimplyBook.me is the most optimal for the money. Absolutely essential.

Pros

Very easy to use, fully compatible with my website, and the mobile app is invaluable.

Cons

It can become expensive when you have to upgrade to get more features. Fortunately, you can just scale up as needed.

Bruce
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/9/2024

Best booking site

So far most things have been seamless and I can research using their AI search tool. Sometimes when I reach out through the live chat I quickly get my questions answered.

Pros

Extremely simple to use. This is perfect for someone with little knowledge of how to put together a scheduling site. I have had many compliments on my site and feel like I get more bookings because of it.

Cons

Sometimes I find it hard to navigate on the mobile app. Secondly, If I book a client for them on my booking page, not the admin side, if I go to book someone else the last person info is still there and I cant seem to get rid of it without shutting the app or desktop off and then rebooting..

Alternatives Considered

Calendly

Reasons for Switching to SimplyBook.me

I fit my needs better than any others. It was more versatile in set up and gave me more options.

Response from SimplyBook.me

Thank you for your feedback! We’re delighted to hear that you find SimplyBook.me easy to use and that it has positively impacted your bookings. It’s great to know you appreciate the AI search tool and the responsiveness of our live chat support.

We understand your concerns regarding navigation on the mobile app and the issue with retaining client information when booking. Your feedback is valuable, and we’ll take it into consideration as we work on improvements. If you have any further questions or suggestions, please feel free to reach out!

Replied 4/10/2024
Ken
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/1/2025

SimplyBook is Excellent

My overall experience is excellent! The Team is really smart and they are patient too.

Pros

The Live Customer Support Chat. All the Live Agents are excellent. It is 24 hours a day. And even on the weekends when they need to close down for a day and a half, they still return your emails. They help you set it up. It's worth it.

Cons

There is nothing that I like least about SimplyBook.

Response from SimplyBook.me

Thank you for your amazing review! We’re so glad to hear that you’ve had an excellent experience with SimplyBook.me and our live customer support team.

Replied 20/1/2025
tim
  • Industry: Leisure, Travel & Tourism
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
2
Customer Support
3

3
Reviewed on 5/5/2024

It could be so much better, if they listen to their customers

Customer service is responsive, but not really solution-oriented. The usability and admin interface in general is far from intuitive and current UX standards.

Pros

It has a wide range of (theoretically) great features. App is handy.
It is not as pricey as many others.

Cons

As a tourguide I was long looking for a booking tool to make my tours easier to book and generate automated invoices. Simplybook.it does that on a simple level, but after several years in use it really frustrates me, that their (paid) features are not really thought-through in the end (and they don't care to change it).

Examples:
Group booking feature makes it possible, that one person can book a tour for e.g. 4 people, which is great. Invoices then are also correctly generated for the price of 4. But if the customer cancels their group booking, it is not possible to do that for the group of 4 people, instead technically the cancellation is 1 out of 4 bookings of this group, and 3 remains. Oddly the invoice remains unchanged for 4 people, and the calender shows 3 bookings inside the group.

That brings up several inconveniences:

1) I have to confirm the customers, if they wanted to cancel the whole booking or if they only wanted to cancel single people in the booking (100% wanted to cancel the whole group and arent even aware they did not). So I have to cancel the remainig 3 manually.

2) If I have to cancel a group, I need to cancel x-times. So the customer receives x-confirmation emails. That just makes me appear bothering and unprofessional.

3) The amounts of the invoices are not affected from any cancellation, so you really need to be careful not to mess up your accounting

Which brings me to the central flaw (bug in my opinion) of simplybook.me:

Cancelled bookings (group or single) still have a generated invoice in the system and are not flagged as cancelled, but pending (and so have no different status than any other open invoice). So to have a correct invoice journal at the end of the year or quarter, you carefully need to filter the invoices to status "paid". Otherwise your accounting is full of wrong revenues due to invoices from cancelled services.

Another bug in the group booking feature is that it is only available on service selection level (eg. tour 1, 2 and 3). If you set the widget to only show tour 1, there is no possibility anymore to book for a group.

If I reach out to their customer service to improve on all this, I get more or less the same answer over the years: it is like it is and I dont get a sense of ambitions to change or update (sometimes they offer me some kind of workarounds with other paid features - haha).

I find this pretty frustrating, because this tool could be so much better than it is right now if they actually listen to their customers. But they refuse.

Response from SimplyBook.me

Thank you for your detailed review and for sharing your experience with SimplyBook.me. We sincerely apologize for the frustrations you've encountered with our platform. Your feedback is incredibly valuable to us, and we're committed to addressing these issues to improve our service. We understand the importance of having a seamless and intuitive booking experience for tour guides like yourself, and we're actively working on enhancements to meet your needs.

If there's anything specific you'd like to discuss or if you have further suggestions, please don't hesitate to reach out to our customer service team. We're here to assist you in any way we can. Thank you for your patience and for choosing SimplyBook.me.

Replied 20/5/2024
Brian
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2024

Amazing platform and customer service! (One good idea in here too)

Our experience with this company has been outstanding. They provide a top-tier service, and the product has delivered consistent value, aligning perfectly with our needs and enhancing our operations. Their platform is intuitive, efficient, and has allowed us to streamline processes effectively.

[sensitive content hidden] consistently provided insightful guidance and was instrumental in helping us navigate the initial setup. His in-depth knowledge and willingness to walk us through each step made a significant difference in our onboarding experience.
[sensitive content hidden] has been a true asset, particularly with her quick response times and clear communication. She’s always accessible and ensures we feel supported, no matter how complex the inquiry.
[sensitive content hidden] has a knack for understanding our needs even before we fully articulate them, often offering solutions that anticipate potential issues. Her proactive support and thoughtful insights have greatly contributed to our satisfaction.

Pros

The customer service team deserves special recognition for their dedication and responsiveness. They have gone above and beyond to ensure our questions are answered and that any challenges are resolved swiftly. [sensitive content hidden] have been exceptional throughout our engagement. Each of them has demonstrated professionalism, patience, and a deep understanding of our unique requirements, making our interactions smooth and productive. Their proactive approach and attention to detail set a high standard for customer support.

Cons

One area for improvement would be to offer customizable revenue-sharing options. I'd love to see a way to implement revenue splits between each service provider and my company, which would open even more opportunities for collaboration and growth.

Alternatives Considered

Acuity Scheduling

Reasons for Choosing SimplyBook.me

I need a more robust offering and Simplybook.me did just that.

Switched From

Setmore

Reasons for Switching to SimplyBook.me

I felt the features and benefits were much more extensive and I could stay with Simplybook.me for the long run because of all the features as we grow.

Response from SimplyBook.me

Thank you so much for your amazing feedback! We’re happy to hear that our customer service team has made such a positive impact. We truly value your input and are glad to know the platform has helped your processes.

We also appreciate your suggestion about customizable revenue-sharing options, and we’ll certainly take it into consideration for future updates.

If you ever need more support or have further ideas to share, don’t hesitate to reach out. We’re here to help as you continue growing with SimplyBook.me!

Replied 20/1/2025
Kaylin
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/7/2024

A SIMPLE Solution!

I've been really happy with Simplybook.me. It's a simple booking platform and what I was looking for. It also has most of the features I wanted.

Pros

Love how easy to use it is for me and my clients. It has automated my business so I can focus on teaching classes. Also compared to US-based companies it is sooo affordable and I love all of the custom features that are included especially the progressive web app (mobile app)

Cons

One feature I still need for my business is a waiting list per class right now it only has waiting list per day.
Took a while to set up, but very helpful user guides / customer service when I did get stuck.

Alternatives Considered

Arketa, Mindbody and WellnessLiving

Reasons for Switching to SimplyBook.me

SimplyBook.me has a much better price for the features I wanted most. Also the other ones have higher per transaction fees whereas Simplybook is just the monthly and not a per transaction fee.

Response from SimplyBook.me

Thank you for your review!

We're delighted to hear that SimplyBook.me has been a simple and effective solution for you and your clients. It’s great to know that the affordability and customizable features have met your needs.

We appreciate your feedback on the waiting list feature—your suggestion is valuable, and we’ll consider it for future updates. If you need any more assistance or have additional feedback, don’t hesitate to reach out. Thank you for choosing SimplyBook.me!

Replied 16/8/2024
Jai
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 26/7/2024

Best Quality for the Price

I've been with SimplyBook for about a year and a half now, and unless a cheaper option with similar features and quality were to come along, I don't see myself changing. That being said, I have no loyalty under capitalism, so when and if such a service comes along, I will take them under consideration.

Pros

I really love the customizable features and that I can select the ones I need most depending on my plan.

Cons

I don't like that I can't over-book myself as an administrator, I think some of the options that you have to pay extra to use or choose as a feature are a little pedantic and could be included in the overall price, such as add-ons for services.

Alternatives Considered

Fresha, MassageBook and Google Meet

Reasons for Choosing SimplyBook.me

Acuity was too expensive for me as a solo practitioner; when I left my business to go it alone, I didn't need all the features of Acuity so they weren't worth paying for.

Switched From

Acuity Scheduling

Reasons for Switching to SimplyBook.me

It was the most affordable and offered the options that were most conducive to my needs.

Response from SimplyBook.me

Thank you for sharing your feedback! We’re pleased to hear you find our customisable features valuable and appreciate the affordability of our service.

We understand your concerns about certain features - we’re always looking for ways to enhance our platform and your input helps us in this process.

If you need further assistance, please feel free to reach out to our support team. We're here to help and ensure you have the best experience with SimplyBook.me.

Replied 16/8/2024
D. J.
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 28/11/2024

It is okay for the money

Not great but not horrible either. The CSR are very responsive and helpful, That is why this software scored higher for me.

Pros

All of the features and that the price was affordable.

Cons

The software is not user friendly enough. There is a bit of a learning curve compared to other systems on the market. The YouTube video's are not detailed enough to be helpful. Luckily, I had additional assistance from other's that helped me build the system out so that I could use it.

Alternatives Considered

Google Workspace, MassageBook, ClinicSense and SimplePractice

Reasons for Choosing SimplyBook.me

Schedulicity was great but the CC processor did not want to work with my second location. Vagaro became extremely expressive other time.

Switched From

Vagaro and Schedulicity

Reasons for Switching to SimplyBook.me

I liked PowerDairy but to add others was to expensive and the same for the others. Except MassageBook, it did not have one of the features that I needed. And they did not know when it would be rolled out.

Response from SimplyBook.me

Thank you for your feedback! We’re glad to hear that you found SimplyBook.me affordable and that our support team was helpful. We understand the learning curve can be a bit tricky, and we’re working on making the platform easier to use.

Replied 20/1/2025
Stefano
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 30/10/2024

A good tool to book online courses and reducing manual scheduling work

Used for less than a year for a business which sells online courses. The tutor can set up a booking page where students can view available course slots, select a class, register online and pay. A good tool to book online courses, but it can be difficult to figure out which plan is right for you.

Pros

Good integration with Google Calendar and social networks. Automated notifications for users and availability of online payments.

Cons

Even some essential features are available only in most expensive plans. The learning curve can be complex for beginners.

Alternatives Considered

Acuity Scheduling

Reasons for Switching to SimplyBook.me

It was too expensive for the features included

Response from SimplyBook.me

Thank you for your review! We’re glad to hear that SimplyBook.me has been a useful tool for booking online courses!

Your feedback is important to us as we strive to improve our platform. If you have any questions or need assistance in choosing the right plan, please feel free to reach out. We’re here to help!

Replied 8/11/2024
Anjal
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 15/1/2025

Great booking site, SimplyBook.me

Booking can be done easily and it's easy to setup.

Pros

Easy for appointment bookings, easy to use and provides great customer service.

Cons

It's expensive when trying to upgrade and creates trouble while trying to send the link.

Response from SimplyBook.me

Thank you for your review!

Replied 20/1/2025
Elsie
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/10/2023

I like SimplyBook me

Overall, the user experience is excellent, and it's the most suitable platform I've found for my needs.

Pros

I find SimplyBook.me to be a very different product from what I'm used to. It offers powerful functionality, but it does take some time to learn and understand the system when starting out. The integration of business processes is also very straightforward.

Cons

One aspect I'm not entirely pleased with is the calendar, as it's not very user-friendly. I can't directly view more customer information or make changes; I have to click into it. Additionally, there are limited options for customer payment, and some functions lack the ability to address finer details.

Alternatives Considered

Simple Salon

Reasons for Choosing SimplyBook.me

The features don't adequately support what I need.

Switched From

Timely Event Management and Timely

Reasons for Switching to SimplyBook.me

I prefer SimplyBook.me because it offers more robust features. I particularly like the ability to showcase photos to clients on the website with categorized options.

Response from SimplyBook.me

Dear Elsie

Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly!

You mention limited options for customer payments, we would be happy to hear your comments so that we can see if there is something that we need to improve. Please reply to this message with what you feel is missing.

All the best
The SimplyBook.me team

Replied 2/11/2023
Daniel
  • Industry: Events Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/7/2024

Great experience used for many years

We've used this system for around 8-9 years now and it's been great. At one point I considered Square Appointments, but it was more costly, and also not as easy to use/setup. Whenever I did have an issue the support team at SimplyBook.me has been outstanding.

Pros

Lots of customization options, overall very flexible, and great system once setup correctly.

Cons

It can be overwhelming trying to figure out which add-ons are most useful as there are so many (not a bad thing though). The system won't allow multi-day bookings either unless enable clients to book past closing time.

Alternatives Considered

Square Appointments

Reasons for Switching to SimplyBook.me

Cost, features, value more or less.

Response from SimplyBook.me

Thank you for sharing your experience!

We’re pleased to hear that you’ve had a great experience with SimplyBook.me over the years and appreciate the flexibility and customization options it offers. Your feedback on the overwhelming number of add-ons and the challenge with multi-day bookings is valuable, and we’re continuously working to improve these aspects.

It’s great to know our support team has been helpful whenever you encountered issues. If you have any specific feature requests or need further assistance, please reach out. We’re here to ensure you get the most out of our system.

Thank you for choosing SimplyBook.me and for your long-standing support!

Replied 16/8/2024
Ted
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/7/2024

Best Bang for our Buck for 5 Years Straight

Love it.
Use it.
Daily/Hourly.
Forever...

Pros

Ease of entire set-up, classes, days/times, restrictions
Ability to change and edit system entries
Online system support has been so very helpful whenever needed

Cons

No live body to speak to, everything is done via text or email only.
It still works, just not as convenient for an old man like me...

Response from SimplyBook.me

Thanks for the great review! We’re thrilled to hear that SimplyBook.me has been a valuable tool for your business over the years. We appreciate your feedback on the support options and will take it into consideration for future improvements. If you ever need further assistance or have any suggestions, don’t hesitate to reach out.

Replied 6/9/2024
Marianna
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 26/4/2024

Perfect for small beauty business

I am a very happy client. I value the fact that they offer free service without time limit , ao you can have a aimole booking site when you are not actually earning yet. There are quite a lot of featurea for free. Looks great, loada of template to choose from. Every section has how to videos that takes you step by step to aolve your.problem. I never wait long for customer service help. They answer fast and whether you pay or use a free version, they always help! Very happy client

Pros

It eas very easy to start and you can use their free version indefinitely by renewing monthly. Free version gave me all the basics and more to use for my salon, so grrat for my budget

Cons

Nothing really. I am a happy customer that will be using it forever. Easy, simple grrat product

Response from SimplyBook.me

We're thrilled to hear that SimplyBook.me has been a perfect fit for your small beauty business! It's great to know that you found it easy to start with and that our free version meets your needs within your budget.

We're delighted that you're happy with our product and that you appreciate the range of features available, as well as the support provided by our team. Thank you for being a valued client, and we're here to support you every step of the way!

Replied 18/5/2024
Aleyna
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
5

4
Reviewed on 16/7/2024

The only option for overlapping bookings

Overall I appreciate the customer support, and it's working for us, even if it's a bit clunky.

Pros

SimplyBook was the only system we could find that allowed us to overlap bookings by a specific time.

Cons

I don't like how complicated it is to make changes. This system was clearly designed for another industry, so we've had to make it work, and it isn't always intuitive as a user how to go about making specific changes.

Response from SimplyBook.me

Thank you for sharing your experience! We’re pleased to hear that SimplyBook.me meets your needs for overlapping bookings. We understand that making changes can sometimes be complex, and your feedback helps us improve. If you need further assistance or have any specific questions, our support team is here to help.

Replied 30/8/2024
Emiliano
  • Industry: Executive Office
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/7/2024

Great Platform to Keep Us Booking

Bring a great experience all together and the system allows me to do other things I need for the business.

Pros

The ease of use once it is setup is nonexistent. Which it should be. We spend a lot of time fine tuning and it runs like a gem!

Cons

I hate setup of anything especially systems such as this. They made it wasy and very accessible.

Response from SimplyBook.me

Thank you for your review!

We're thrilled to hear that once SimplyBook.me was set up, it ran smoothly and efficiently for you. We understand that setup can be a challenge, but we’re glad to know our process made it easier. It’s great to hear that the platform is helping you manage your business effectively and allowing you to focus on other important tasks.

If you have any further feedback or need additional support, please don’t hesitate to reach out.

Replied 16/8/2024
Andrew
  • Industry: Music
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/7/2024

Best Scheduling and Booking Software I've Tested Out of 40+

Pros

Best scheduling software for a recording studio out there. I've tested over 40 other booking software's and Simpybook is by far the best for a mult-location, multi-calendar, multi-staff, multi-user, etc option.

Cons

Calendar view could be easier to read & sort.

Response from SimplyBook.me

Thank you for your detailed review! We're thrilled to hear that SimplyBook.me stands out among the 40+ booking systems you've tested, especially for complex needs like multi-location and multi-staff management.

We appreciate your feedback on the calendar view and will look into how we can improve its readability and sorting.

If you have any further suggestions or need assistance, feel free to reach out!

Replied 16/8/2024
Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/10/2023

Simplybook.me Grows With Our Business From Startup to Successful Clinic

Pros

When we first launched our small beauty clinic, we sought out Simplybook.me to help manage our limited appointment bookings and client base. After over two years of use, we've seen our business grow rapidly, and Simplybook.me has scaled with us every step of the way.As a startup, we needed an intuitive, easy-to-use platform that could handle online bookings for our barebones staff. Simplybook.me provided just that with their basic plan. As our appointments filled up, we upgraded to higher tiers that unlocked more features. This allowed us to sync with business calendars, process payments, send reminders, and more.Now with multiple staff members and a bustling schedule, Simplybook.me continues fitting our needs perfectly. Their plans are flexible and affordable even for higher volumes of bookings. We can customize the platform with our branding and tailor it exactly to our clinic's workflow.Simplybook.me has been an invaluable partner from our humble beginnings to now operating a successful, growing enterprise. Their scalable platform and features have allowed us to focus on clients, not bookings. We're excited to continue evolving with Simplybook.me for years to come. It's an essential tool for any small business aiming for bigger things.

Cons

The number of custom features is pretty limited in each plan. For example, for having a fully working payment option like accepting online payment and deposit, you need to activate two or 3 custom features out of the maximum of 4. I wish they increase those limit in the future.

Response from SimplyBook.me

Thank you so much for taking the time to leave us your feedback, we appreciate it greatly and it´s awesome to hear your story and how we have managed to grow together!

All the best with your business going forward - we look forward to continue to work with you!

Best regards
The SimplyBook.me team

Replied 2/11/2023
Vanessa
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 17/7/2024

Great for new businesses!

Pros

I love how easy it is to use and book. Clients love that in their appointment reminders there is the ability to reschedule, so they don't have to call me!

Cons

The automatic renewal takes a couple days to hit the account, and in those days features are turned off so clients don't get their reminders

Response from SimplyBook.me

hank you for sharing your experience!

We’re delighted to hear that SimplyBook.me is proving to be a great tool for your new business and that your clients appreciate the self-service options.

We’re sorry to hear about the delay with automatic renewals and the impact it’s had on your reminders. We’ll look into this to ensure a smoother experience in the future. If you have any further feedback or need assistance, please let us know.

Replied 16/8/2024
Uniqua
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 16/7/2024

Simplybook.me is Great!

Pros

I love all of the elements and customization abilities.

Cons

Website design templates are minimalistic and basic.

Sherra
  • Industry: Professional Training & Coaching
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 18/7/2024

Auth.net integration issues

Pros

Ease of initial booking by clients & integration with Google calendar.

Cons

Authorize.net integration has glitches they're blaming on auth.net...but we have multiple online systems that use auth.net and none of the others have issues.

Response from SimplyBook.me

Thank you for your feedback!

we’re sorry to learn about the issues you’re experiencing with the Authorize.net integration.

If you have any additional details or need further assistance, please reach out to our support team so we can work on resolving this issue promptly. Your satisfaction is important to us, and we’re committed to ensuring our integrations work seamlessly.

Replied 16/8/2024
Cheryl
  • Industry: Alternative Medicine
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
5
Customer Support
5

4
Reviewed on 7/9/2024

Good basic booking tool

Pros

It’s easy enough to use but it’s basically just booking

Cons

Wanted more functionality but it does bookings well

Response from SimplyBook.me

Thank you for your feedback! We're happy to hear that you find SimplyBook.me easy to use for your booking needs. While it’s a great tool for booking, we also have over 70 custom features that might enhance your experience even further. If there are specific functionalities you’re looking for or any suggestions you have, we’d love to hear them! Your input is really important to us as we strive to improve.

Replied 27/9/2024
Madie
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 17/7/2024

Love it! Easy to use

Pros

Easy to use and clients love the ease of it.

Cons

Not all features available for free, have to pay extra.

Response from SimplyBook.me

Thank you for your review!

Replied 16/8/2024
Ellie
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/7/2024

Effective Appointment Booking Software

Pros

It's easy to use and manage. Their support team has always been very responsive and helpful every time I've reached out (which has been quite a few times!). Overall, it does the job in a great way and I'm satisfied with the product.

Cons

Although it is user friendly, all of the options on the screen can feel overwhelming. There's a lot of words, images, videos, notifications, etc. that you have to sort through to find what you're looking for.

Response from SimplyBook.me

Thank you for your review!

We're thrilled to hear that you find SimplyBook.me easy to use and that our support team has been helpful. Your feedback about the user interface is valuable, and we're continuously working to make our platform more intuitive and streamlined.

If you have any specific suggestions or need further assistance, please don’t hesitate to reach out. We’re here to help and appreciate your input as we strive to improve the experience for all our users.

Replied 16/8/2024
Richard
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 29/4/2024

Helps me run my business

good overall experience, if fees where more affordable this would be 10/10

Pros

Ease of bookings when everything is set up

Cons

Price is always a factor. A good system but the price has me looking elsewhere when it comes t renewal

Response from SimplyBook.me

Thank you for sharing your experience with SimplyBook.me. We're pleased to hear that our platform helps you run your business effectively. We understand that pricing is an important consideration, and we're constantly evaluating our pricing structure to ensure it provides the best possible value for our users.

Your feedback is appreciated, and we're always striving to improve. If you have any further questions or concerns, please don't hesitate to reach out. Thank you for choosing SimplyBook.me!

Replied 18/5/2024
Renee
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 16/7/2024

Work in progress

I like simplybook.me, but would like it to be able to have a bit more flexibiltity with the interface. i need to be able to put location first and add multiple service providers to multiple locations without creating separate profile with separte hours of operation.

Pros

I like the customization of scheduling for the service providers, and real-time adjustments. if for any reason a provider is not available, you can take them off the schedule promptly and then add upon their return.
I like the option to create different locations.

Cons

Setting up locations with multiple service providers is non exisant. if you want a service provider in multiple locaions you have to create a separate profle for the service provider.

you cannot change have categories first then location. this would be a great feature.

More effective if you have one service provider per location. not for multiple use

the market place cannot be in alphabetical order. I love the marketplace feature but wish I could have edit it to my liking. I like how the services are first and then the service provider.

you have to join a group to submit an upgrade request and if it gets multiple votes it gets implemented.

Loren
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
3

5
Reviewed on 16/7/2024

Very nice experience for what it is.

SimplyBook was slightly difficult to get set up and I really struggled with their customer service, but it has worked really well for what we needed. Very user friendly for clients.

Pros

The customization aspect of everything. Although setup can be confusing, once you get past that, being able to customize it is very beneficial.

Cons

Customer Service. We were in need of specific help regarding the email platform before we switched to google and they were not very helpful. Plus, it's only through chat unless you pay for help which as a loyal client, I believe should be complimentary when needed.

I still feel like there are even great opportunities for a better end-user experience and have made some suggestions without further movement.

Response from SimplyBook.me

Thank you for sharing your experience. We’re pleased to hear that the customization features are meeting your needs and that the platform is user-friendly for your clients. We apologize for the challenges you faced with setup and customer service; your feedback is invaluable. We’re continuously working to improve our support and user experience, and we’ll take your suggestions into consideration. If you have any further needs or concerns, please feel free to reach out.

Replied 30/8/2024
Genevieve
  • Industry: Wine & Spirits
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 18/7/2024

Adaptable for multiple uses

I did a lot of research before choosing SimplyBook and I haven't found very many services that offer this much customization. Of course I'm greedy and want more through. I'm grateful this is available and would recommend it.

Pros

I like that I can use it as a reservation software for my unique business needs as a brewery. I like that you can build your own package with the features. I wish other companies did that more often.

Cons

I wish that there was more features tailored to reservations and private events. I also wish that the items we sell through the payment system could be labeled with categories that transfer to our POS system. There's a bit of a learning curve if you're using the software but it's worth the effort.

Response from SimplyBook.me

Thank you for sharing your detailed feedback!

We’re thrilled that SimplyBook.me’s adaptability and customizable features have met your unique needs for your brewery. We appreciate your insights on areas for improvement. Your suggestions are valuable and will help us enhance our platform further.

If you have any more ideas or need assistance, please feel free to reach out. We’re here to support your business and are committed to evolving our service to better fit diverse needs. Thank you for recommending us!

Replied 16/8/2024
Ashley
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/7/2024

Above Average

Pros

Their customer service is fast and polite. Their app is easy and simple to use. Their widget is easy to implement to a website. I can cancel, reschedule and book appointments fast and easily through the app. Its affordable. It syncs to my calendar. Its highly
Customizable without being overwhelming and theyre constantly improving the app.

Cons

Clients like the website version better than the mobile version. I dont like that the mobile version is annoying about logging you out so easily.

Alternatives Considered

Mindbody and PushPress

Response from SimplyBook.me

Thank you for your detailed review! We’re pleased to hear you find our customer service helpful and the app user-friendly. Your feedback on the mobile version and login issues is valuable, and we’ll consider it for future improvements.

If you have more suggestions or need assistance, please don’t hesitate to contact our support team.

Replied 16/8/2024
Ryan
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 16/7/2024

Easy and reliable auto detail scheduling

Overall excellent experience, easy to set up and use, both for us and our customers.

Pros

It was very easy to set up an embed on our website to allow our customers to book auto detailing appointments with SimplyBook.me, and manage and cancel their appointments themselves. It's far better than customers having to call in and speak to our manager to manually find and schedule times and write down that information, then having to contact the manager again if they need to make changes, reschedule, etc.

Cons

It's not as easy as it should be to set up a customized schedule, such as only allowing a certain number of specific services during specific time periods each day (for example, 3 full details OR 2 full details and 2 express services OR 1 full detail and 5 express services).

Response from SimplyBook.me

Thanks for your feedback! We’re glad to hear that the integration and self-service options are working well for you and your customers. We understand that customizing schedules to fit specific service limits can be challenging, and we appreciate your input on this. We’ll pass your comments along to our team for future improvements. If you need any assistance or have more suggestions, feel free to let us know!

Replied 30/8/2024
Aziza
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 17/7/2024

Great for handling schedules

Pretty good!!! Besides those little hiccups I love it.

Pros

I love that my clients can easily book their own times.

Cons

I don't like how sometimes it shows your schedule in reverse as some of my clients have paid for future invoices instead of the current one. Sometimes I have to go off the site and verify payment because it's not always showing accurately on my end on the program

Response from SimplyBook.me

Thank you for your feedback!

We're glad to hear you love how SimplyBook.me allows your clients to book their own appointments. We appreciate your input about the scheduling display and payment verification issues. We’re continuously working to improve the accuracy and functionality of our platform, and your comments help us in that effort.

If you need assistance or have any further questions, please don’t hesitate to reach out to our support team. Thank you for choosing SimplyBook.me!

Replied 16/8/2024
Merrilee
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 17/7/2024

SimplyBook.me literally changed my life

Overall, I have had a great experience with SimplyBook.me! I would never go back to scheduling my clients myself.

Pros

I was spending so much time scheduling and re-scheduling my students. With SimplyBook.me, they do all of that at their leisure.
It's more than worth the $30 monthly fee I pay.
I've had great experiences with their online help chat and in person phone calls.

Cons

Sometimes it's difficult to find where things are on the website. When that happens, I have to call/chat with their support team. Sometimes the admin website doesn't feel as intuitive as it could.

Response from SimplyBook.me

Thank you for your review!

We're delighted to hear that SimplyBook.me has made scheduling easier for you and is worth the investment. We appreciate your feedback about the website’s navigation and admin interface. Our team is always working to improve and streamline the user experience, so your insights are invaluable.

If you need any further assistance or have more suggestions, please feel free to reach out. We're here to support you and ensure your experience continues to be positive.

Replied 16/8/2024
Kristen
  • Industry: Computer Games
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
1
Customer Support
0

3
Reviewed on 16/7/2024

SBM Feedback

Pros

It send real time updates when customers schedule with us.

Cons

It is not easy to update times across all classes. There are too many areas that also have to be updated and it becomes frustrating to use and takes time to figure it out.

Heaven Leigh
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 16/7/2024

Very good booking site

My overall experience with this app has been wonderful! Nothing malfunctions, booking always goes well!!

Pros

I like how the pricing is! It’s definitely better than any other app I’ve used.

Cons

Only thing I don’t like is that you have to go thru another app to send text messages but the app will send emails.

Alternatives Considered

Acuity Scheduling, GlossGenius and Fresha

Reasons for Choosing SimplyBook.me

It’s was to expensive at the time for me just starting out with my business. So I chose something cheaper

Switched From

GlossGenius and Fresha

Reasons for Switching to SimplyBook.me

It was more appealing to me price wise and it had more options for the price I chose. I like the fact that this app has different pricing options.
Amy
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
3

5
Reviewed on 17/7/2024

Happy with SimplyBook.me - Would recommend!

Pros

Very similar to more expensive scheduling software. I have used Mindbody & Mariana Tek in the past for scheduling, payroll & POS. Although I was satisfied with both the other companies, the subscription prices for the software was too high.

Cons

I would prefer to have a live representative to help with the set up and other questions that could arise. The Chat feature is helpful. However, talking on the phone or video call is preferred. I have since used You Tube for help with any questions I may have.

Alternatives Considered

Google Calendar

Reasons for Choosing SimplyBook.me

Price is the number one reason. Mindybody over charged me by $10,000. They thought I had multiple locations. I received my money back after 6 months.

Switched From

Mindbody and Mariana Tek

Reasons for Switching to SimplyBook.me

I needed to be able to have multiple people sign up for a class. Google Calendar could only create events.

Response from SimplyBook.me

hank you for your feedback!

We're glad to hear that you’re satisfied with SimplyBook.me and find it comparable to more expensive options. We appreciate your suggestion about having live representatives for setup and support. To assist with setup and any questions, we do offer a comprehensive full setup help service. You can find more details here https://simplybook.me/en/full-setup-help.

If you have any further questions or need assistance, please feel free to reach out.

Replied 16/8/2024
Stephanie
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 16/7/2024

Great Yoga & Massage Booking Site

I’ve had a lot of trouble with people trying to get gift cards. This is something that I need to trouble shoot before the next holiday season!

Pros

Looked professional and I could do it myself. (But it took a lot of time!)

Cons

My calendar is in :05 increments. I would gladly delete all of our future appointments in order to change this to a :15 calendar. And then manually put them all back in. The amount of scrolling it takes people is confusing to them.

thanasis
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/9/2024

SimplyBook.me Review - 5-Star Experience

User-Friendly Interface
The platform is incredibly user-friendly, with an intuitive interface that makes setting up and managing appointments a breeze. Even if you’re not tech-savvy, the step-by-step guidance and helpful tutorials make it easy to get started. I was able to customize my booking page in no time, adding my logo, services, and personalized touches that reflect my brand perfectly.

Pros

Customizable Features
What sets SimplyBook.me apart is the level of customization available. From tailored booking forms to personalized notifications and reminders, I could tweak every aspect of the booking process to suit my needs. The integrations with other tools like Google Calendar, Zoom, and payment gateways were seamless, making my workflow smooth and efficient.

Cons

Mobile App Could Use Slight Enhancements
The SimplyBook.me mobile app is quite handy for managing bookings on the go, but it doesn’t yet fully match the rich experience of the desktop version. The app works well, but with a few tweaks and added features, it could become just as powerful as the main platform, providing even greater flexibility to users.

Response from SimplyBook.me

Thank you for your detailed review! We're thrilled to hear that you appreciate the customizable features of SimplyBook.me and that it has made your booking process smooth and efficient.

We also appreciate your feedback about the mobile app. We’re continually working on enhancements, and your insights will help us improve the user experience on all platforms.

If you have any more suggestions or need assistance, please don’t hesitate to reach out!

Replied 27/9/2024
Rachael
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 17/7/2024

4 out of 5 stars

I give it a 4 out of 5 stars overall. Very good service but lacking key things.

Pros

I love the free website and online scheduling.

Cons

It glitches and needs to bre refreshed frequently. No option to put notes on a client. Only on appointment. I would like to put a pets name on file as well as their owner. Notes for the client would suffice. I haven't been able to figure out how to add text reminders.
I wish there were more useful options for enabling more add ons for the 300. I upgraded to 300 just to allow one more add on. It paid for itself with that but I would like to add more and cannot justify paying more.

Alternatives Considered

Square Point of Sale

Reasons for Switching to SimplyBook.me

Good value for a start up business.

Response from SimplyBook.me

Thank you for your detailed review!

We’re glad to hear you appreciate the free website and online scheduling features of SimplyBook.me. We appreciate your feedback on these points. We are continually working to enhance our platform and your input helps guide those improvements.

If you need assistance with any specific features or have additional suggestions, please don't hesitate to reach out. We’re here to help and hope to continue providing you with great value as you grow your business.

Thank you for choosing SimplyBook.me!

Replied 16/8/2024
Eric
  • Industry: Sporting Goods
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 16/7/2024

Quick Review of Simplybook.me

Pros

We enjoyed the wide variety of options and configurations it allows. You can set different services and different employees for your clients with ease. For us, using it as a booking system is our top priority, and it does this well.

Cons

Limited features unless you unlock them. It would be nice if they allowed more features by default.

Alternatives Considered

Calendly

Response from SimplyBook.me

Thank you for your review! We’re pleased to hear that the variety of options and configurations has been beneficial for your booking needs. We understand that more features by default would be helpful, and we offer various plans to cater to different needs and preferences. If you have any specific feature requests or need assistance, please let us know!

Replied 6/9/2024
Sharon
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
1
Ease of Use
1
Customer Support
1

2
Reviewed on 16/7/2024

Simply Book Me Review

I would give the service overall 3 stars just need to simplify things and make the booking site user friendly it can be intimidating which makes it not so helpful for my business.

Pros

The Booking site is very difficult to navigate. My clients shouldn’t have to pay for the add ons if they are paying for the deposit. I’ve had a very hard time with using all of the custom features to market my business. The text option doesn’t work to send out notifications to clients. I was told you had to have an android to create an app when most people have iPhones. Sending out notifications to my clients needs to fixed soon.

Cons

The extra amount my clients have to pay when they’re paying a deposit and selecting and add-on.

Laure
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
0

4
Reviewed on 5/8/2024

Decent platform decent prices

Pros

Thatvthe business is showing improvements. Pricing is ressonable

Cons

I need more options to accept payments such as paypayl venomo etc. Things commonly used in the USA

Alternatives Considered

Namely

Reasons for Switching to SimplyBook.me

Pricing is reasonable. Pretty simplet to set up.

Response from SimplyBook.me

Thank you for your feedback! We're pleased to hear that you're pleased with the platform so far. For a comprehensive list of payment options available, including PayPal and other methods, please check out https://simplybook.me/en/booking-system-features/payments.

If you have any more questions or need further assistance, our support team is here to help.

Replied 16/8/2024
Julie
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/7/2024

Simply book me

Pros

I like the ease of scheduling for my clients and I can customize how I would like

Cons

Took me a little bit to get it set on opening hours and available hours. I'm available all day, but only take appt at specific times.

Response from SimplyBook.me

Thank you for your feedback! We’re glad to hear you like the ease of scheduling and customization options. We understand that setting up specific appointment times can be a bit tricky, and we appreciate your patience. If you need further assistance with configuring your opening and available hours, feel free to reach out to our support team. We're here to help!

Replied 16/8/2024
Nevra
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 5/12/2024

A good solution for appointment organization and payments for small and medium-sized businesses

I have been using this software for my online language school for 1.5 years. It has made managing instructors' schedules and payments very simple. Thanks to this software, I had the opportunity to grow my business. Thank you!

Pros

Having all appointment-related needs in one place. At the same time, being able to communicate with customers and carry out marketing activities.

Cons

Sometimes customers have trouble finding the correct option when booking an appointment. But it's still not a major issue.

Response from SimplyBook.me

Thank you for your kind review! We’re happy to hear that SimplyBook.me has helped simplify scheduling and payments for your online language school. We appreciate your feedback about customers occasionally having trouble finding the right booking option. We're always working to improve, so your input is valuable.

Replied 20/1/2025
Terry
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 27/6/2024

Super Customer Assistance

Positive and our clients have been able to schedule without difficulty. We like the appearance for the customers.

Pros

The level of assistance.
Professional trainer
Creative solutions
Very helpful

Cons

The "slide" view calendar is hard to read
Set up times for services with the slide bar is challenging

Alternatives Considered

Calendly and Zapier

Reasons for Switching to SimplyBook.me

Price was important and also scheduling re-occurring groups

Response from SimplyBook.me

Thank you so much Terry for taking the time to leave us your review, we appreciate it greatly!

We will look into the slide view with our product team, thanks for the feedback! Could you maybe please email me at [email protected] to describe it further or send me screenshot so that we can take a look?
All the best
The SimplyBook.me team

Replied 16/7/2024
Heather
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/7/2024

Simply book

Overall good! Online chat is always quick to reply and help

Pros

Online scheduling and ease of use
Easy to navigate to edit and make changes

Cons

Can’t adjust times from app is the big one for me

Response from SimplyBook.me

Thank you for sharing your experience! We’re pleased to hear that you find online scheduling and the ease of use beneficial. We appreciate your feedback about adjusting times from the app and will consider it for future improvements. If you need any further assistance, our support team is always here to help.

Replied 30/8/2024
James
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/7/2024

Critical to our organization

Pros

Allows bookings for several workers and dates.

Cons

The calendar system sometimes confuses customers about what month they are booking.

Response from SimplyBook.me

Thank you for your feedback!

We’re pleased to hear that SimplyBook.me is critical to your organization and helps with booking for multiple workers and dates. We appreciate your note about the calendar system and understand that this can be a concern. We’ll take this into consideration as we continue to improve our platform. If you have any more suggestions or need further assistance, please feel free to reach out.

Thank you for being a valued user of SimplyBook.me!

Replied 16/8/2024
Mattie
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
2
Ease of Use
5
Customer Support
3

4
Reviewed on 17/7/2024

For single practitioners

So far it’s functional but may need to switch if I continue to grow to get more features.

Pros

Easy to set up & use. Good price. Ability to create classes.

Cons

That so many features require a higher priced plan. Would like to see more of the add-ons included in the beginning plans. Also would like to see form creation and ability to send. And a way to create more detailed notes and client management.

Reasons for Switching to SimplyBook.me

Cost and ease of use to get started while I have very little money

Response from SimplyBook.me

Thank you for your feedback!

We’re glad to hear that you find SimplyBook.me easy to set up and use. We also understand your concerns about the limitations of lower-tier plans and the need for more advanced features like form creation and detailed client management.

We continually work to enhance our platform and your feedback is invaluable in guiding these improvements. If you have more suggestions or need assistance as your practice grows, please feel free to reach out. Thank you for choosing SimplyBook.me!

Replied 16/8/2024
Stephan
  • Industry: Events Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 25/12/2023

Rental user

I uses it for more than two years. At least, i got too much items for rental, the Software isnt built for rental Business. I got to pay too much for more options.
But for the beginning it was good. But need some better Features for documents.

Pros

Nice Design, easy to use, fast Server, own homepage

Cons

Too expencive when you need more Features, every Feature costs money, Not perfect for rental Business

Alternatives Considered

Booqable

Reasons for Choosing SimplyBook.me

More Features are at simplybook me, but today i need already more Features.

Switched From

Appointy

Reasons for Switching to SimplyBook.me

No i changed from simplybook to booqable, it got more features and costs are lower.

Response from SimplyBook.me

Thank you for your review and for sharing your experience with SimplyBook.me. We appreciate your feedback regarding the pricing and features. We're constantly working to improve our platform and offer more value to our users, so your input is valuable to us. We're glad to hear that SimplyBook.me served you well in the beginning, and we understand your need for more advanced features.

If you ever consider returning to SimplyBook.me or have any questions about our platform, please don't hesitate to reach out.

Replied 18/5/2024
Joanna
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 17/7/2024

Makes running my business and scheduling so simple!

My experience has been very smooth and without issues.

Pros

I love how easy it is to get started setting up and using this platform for my clients.

Cons

It could use a few more functions but for the price it's hard to beat.

Response from SimplyBook.me

Thank you for the feedback! We're glad to hear that SimplyBook.me has made running your business and managing scheduling easier. We appreciate your note about adding more functions; we’re always working on enhancements and value your input. If you have specific features in mind, please let us know.

Replied 30/8/2024
Avash
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 10/10/2024

Easy, Intuitive and Functional Meeting Booking

I have been using SimplyBook for a while now to schedule my meetings and it has been great so far. It is easy to setup, rarely goes down, is intuitive, and works. I highly recommend it for busy persons with a lot of meetings.

Pros

I like that it has its own app. A lot of booking website rely just on its website and connected calendars but SimplyBook gives app on paid plans so its easier to use it. I can also add time that I need to be ready for the next meeting; for example, I can make sure that no two people can book a meeting just next to each other. We can also run marketing campaigns directly from the website. There is also a free plan to test the service and decide if we want to go for the paid plan.

Cons

The custom features are limited. For instance, if I am on the $9 per month plan - I can only use 3 custom features. I wish they allowed many custom features to be used on all paid plans like other software.

Response from SimplyBook.me

Thank you for your thoughtful review! We’re so glad to hear that SimplyBook.me has made scheduling meetings easier and more efficient for you, especially with the app and the ability to add buffer time between meetings. We also appreciate your feedback regarding the custom features and will consider it as we continue to improve our plans.

Replied 20/1/2025
1,256 reviews

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