--- description: Review of CaterZen Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CaterZen | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Catering Software](/directory/4507/catering/software) > [CaterZen](/software/156493/restaurant-catering-systems) # CaterZen Canonical: https://www.softwareadvice.ie/software/156493/restaurant-catering-systems Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/156493/restaurant-catering-systems?page=2) > CaterZen offers a comprehensive, all-in-one catering software solution tailored for the multifaceted needs of drop-off, takeout, delivery, full-service catering, and event space management. Designed to streamline operations, increase sales, and bolster marketing efforts, CaterZen is an indispensable tool for caterers and restaurant chains. Features include: \* CRM System: Manage client relationships, group contacts, and maintain detailed client records. \* Online Ordering: A custom-branded portal for clients to place orders, re-book events, and view their event calendar. \* Proposal Generation: Create detailed proposals with electronic signature capabilities for quick client approval. \* Delivery Management: Interactive mapping and route creation tools, coupled with a smartphone interface for drivers, ensure efficient delivery service. \* Accounting Tools: Handle credit card processing, invoicing, sales reconciliation, and generate comprehensive aging reports. \* Production Reports: Use the drag-and-drop interface for efficient kitchen management. \* VoIP Calling Module: Enhance client communication with integrated calling features. \* Invoicing: Streamline billing processes with easy-to-use invoicing tools. \* Lead Generation and Loyalty Programs: Grow your client base and retain existing customers. \* Email Marketing Module: Engage clients with targeted email campaigns. CaterZen’s intuitive interface simplifies complex tasks, from order management to client communication, making it a vital tool for catering businesses aiming to optimize efficiency and drive growth. The platform's versatility caters to various catering operations, providing tools for instant booking notifications, automated reminders, detailed reporting, and efficient payment processing. CaterZen is particularly effective for caterers and restaurants looking to consolidate various operational aspects into a single, cohesive system. The benefits of CaterZen include: \* Operational Efficiency: Save time on everyday tasks with streamlined processes. \* Sales Enhancement: Integrated tools designed to expand your customer base and boost revenue. \* Marketing Efficacy: Harness the power of customized templates and email marketing for impactful promotions. \* Customer Relationship Management: Build and maintain strong client connections. \* Lead Generation: Capture and convert leads effectively, driving sales growth. \* Insightful Reporting: Gain valuable insights with detailed analytics and reports. \* Delivery Optimization: Manage and optimize delivery routes and driver tasks. \* Customized Proposals: Tailor proposals to meet specific client needs, enhancing customer satisfaction. CaterZen stands out as a strategic partner, not just a software provider, helping catering and restaurant businesses to optimize their operations, enhance client relations, and achieve sustainable growth. > > Verdict: Rated **4.8/5** by 55 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 55 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Restaurant & Catering Systems - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$179.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Online Ordering Plus: $99 per month Pro: $179 per month Pro Plus: $199 per month Marketing Pro Plus: $229 per month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Accounting Integration - Activity Tracking - Alerts/Notifications - Banquet Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Contact Database - Contact Management - Contract/License Management - Cost Management - Credit Card Processing - Customer Database - Customer History - Customisable Branding - Customisable Reports - Customisable Templates ## Integrations (10 total) - Chowly - Gmail - Google Analytics 360 - Google Calendar - Google Maps - Nowsta - PayPal Enterprise Payments - QuickBooks Online - Tango - authorize.net ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Catering Software](https://www.softwareadvice.ie/directory/4507/catering/software) ## Related Categories - [Catering Software](https://www.softwareadvice.ie/directory/4507/catering/software) - [Food Delivery Software](https://www.softwareadvice.ie/directory/1831/food-delivery/software) ## Alternatives 1. [HoneyCart](https://www.softwareadvice.ie/software/290123/honeycart) — 4.8/5 (43 reviews) 2. [Nowsta](https://www.softwareadvice.ie/software/101399/nowsta) — 4.9/5 (283 reviews) 3. [Tripleseat](https://www.softwareadvice.ie/software/160939/tripleseat) — 4.7/5 (572 reviews) 4. [Slerp](https://www.softwareadvice.ie/software/323860/slerp) — 4.9/5 (33 reviews) 5. [Perfect Venue](https://www.softwareadvice.ie/software/366723/perfect-venue) — 4.8/5 (75 reviews) ## Reviews ### "Catering for you" — 5.0/5 > **Erin** | *24 February 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Its a all in one catering platform with drop off and an easy to use online ordering site. The Caterzen software has a built in email marketing module as well as a loyalty referraal program. The software has a free trial you can sign up with to see if its a good fit for you and if you do its $129 a month. > > **Cons**: There really is not a flaw or downside to this software ----- ### "Truly a 5 Star Product. We could not run our catering department without it." — 5.0/5 > **John** | *22 August 2017* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: 1) Ease of use 2) Depth of features 3) Marketing Module 4) Delivery Module 5) Customer Service- They respond rapidly, seek to understand your issue and work until it's resolved. Fortunately I don't have to use them very often. > > **Cons**: It is laser focused on the restaurant catering process, but doesn't offer everything that an offsite caterer needs for complicated events. I respect that RCS knows what they are good at and does not seek to be everything to everybody. > > It literally runs our entire catering, food truck and concessions operation. From scheduling, to invoicing, to prep \& pull lists. It handles all my billing and credit card processing and basic accounting. The marketing module is robust and they will help you design and print your "4 walls" marketing pieces as well as email marketing and snail mail marketing. It is not an exaggeration to say that it 100% runs our catering department. And now that they have released the delivery module, our drivers and staff can do their jobs much more efficiently and with greater accountability. ----- ### "Restaurant Catering System Review" — 4.0/5 > **Vincent** | *2 September 2018* | Restaurants | Recommendation rating: 5.0/10 > > **Pros**: It looks professional and stores guest data > > **Cons**: Its not easy just to put in a quick order. Too much info needed. > > communication ----- ### "Best decision we ever made for our business. We got organized and we grew sales by 20% year 1\!" — 5.0/5 > **Mike** | *23 August 2017* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: User friendly, calendar view of all caterings, built in invoicing , accounting, rapid order entry and most importantly marketing and sales functions to help as grow our business. I was able to save over an hour a day in paperwork. With quick proposals and the ability to view and edit orders I was able to work on sales, not on running the business. Well worth every penny. You cant put a vaule on this software\! I would recommend to anyone that is serious about growing sales, operating more efficently or wanting to market better. Oh, and the customer service is A ++ always there when I needed them. Highly recommend RCS\! > > **Cons**: They now have a Selling System...wish they would of had this when we first started. We would of grown even faster\!\! > > Sales growth, organization, marketing and selling systems. Able to run my business from anywhere. ----- ### "A huge time saver and organizer for our catering company." — 5.0/5 > **Butch** | *24 August 2017* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Awesome Customer Support and Training. Easy to use. Complete program from contact manger, online ordering. Load sheets, kitchen prep plus unbelievable marketing system built into one package. Deliver system that allows drivers to notify customer when leaving and arriving at event site with real time tracking by customer. > > **Cons**: Not much to I don't like about the system. The only feature I would like to see added would be a recipe section to store all our recipes. > > RCS has been a time saver by helping me to organize my company. It's taken all the guess work out of kitchen produce, loading and set up for our catering events. It's increase my sales with the marketing arm of the software. It allows me to set auto reminders to contact customers about jobs, it has email marketing built in with pre design email templates. It's about as close to the perfect catering software I've found. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/156493/restaurant-catering-systems?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/156493/restaurant-catering-systems) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data