Smartsheet

Pros

It's feature-rich, especially with the automation capabilities that are baked in.

Cons

As with all software, there is a learning curve, but once you get over that, it is a solid application that can solve many types of projects and processes.

Pros

This is the best tool I have used as a Project Manager. There are so many features that I could write about, but most importantly you will not need additional tools/software to track projects. The ability to track a project, update timelimes based on missed deadlines, share with a customer and have a live document is so important for a successful project.

Cons

It is expensive. There is also a learning curve. I would say for beginner level use and just navigating around, it is very user friendly. But like Excel, there are so many things it is capable of and it takes time to figure them out.

Pros

I like that it connects with resource manager, and that I can assign people to different tasks. I also like the rules you can create. It's quite intuitive.

Cons

It feels like a glorified excel sheet, and there are things that are not great. The version history is hard / nonexistent, it doesn't auto save, you can't collaborate with someone in the document -- you have to save and refresh. You also can't track resourcing that changes over time.

Pros

Smartsheet offers a wide range of templates that cater to various business needs. It has improved my organizational skills, helped me meet important deadlines, and kept me accountable for tasks that need follow-up. Moreover, it allows me to work even when I'm unable to connect to the private Wi-Fi required by some systems. With Smartsheet, I can access all the information I need without relying on my EHR. It also provides the flexibility to work remotely, whether from a coffee shop or outside on my PC.

Cons

Configuring Smartsheet to leverage its full potential can be challenging, and I recognize that I'm not using it to its fullest. I would prefer more detailed explanations over numerous YouTube videos on how to utilize each template. An in-built Smartsheet guide for maximizing integrations would be helpful, avoiding the need for external instructions. While short videos may highlight features, they often fail to show effective integration. The cost of attending the conference is exorbitant. Many colleagues who considered attending were deterred by the conference fees alone, not to mention additional expenses for flights and stay. As someone who frequents conferences, I find the cost prohibitive without the incentive of college credits or certification, particularly for individuals not sponsored by corporations.

Pros

Great interactive tool for working with any individuals for projects. Even multi company uses to avoid email big down

Cons

Filtering for specific items in the list has to be set up by an admin. Ideally filters can be done easier without having up adjust the sheet. However, once it’s set up it works well. Filtering is done in one list (not the same as excel spreadsheet) harder to find what you want to filter

Pros

Smartsheet allowed us to improve operational efficiency and quality.

Cons

That we didn't use this platform sooner, we continued to use a well known competitor and it was causing inefficiencies we could have resolved by switching to Smartsheet

Pros

Smartsheet is very helpful when keeping track of sales and production. It is similar to excel, but offers a lot more. I also enjoy that you can use it on a mobile device.

Cons

Although I do enjoy the mobile version, it can be difficult to navigate

Pros

Solution to managing projects are execellent. They collect data from multiple projects into simple and useful dashboards for overview that the top managers adore. It helps us boost our PM process efficiency on a daily basis.

Cons

The design could be a bit more modernized. But it is not a big deal to be jonest.

Alternatives Considered

Reasons for Choosing Smartsheet

Switched From

Reasons for Switching to Smartsheet

Pros

Live collaboration enables our remote team to work together seamlessly.

Cons

Looks like excel, but does not have the full functions. Layout is not always user friendly and takes extra time for some users to acclimate. Wish the system was more robust, especially for the price.

Alternatives Considered

Reasons for Switching to Smartsheet

Pros

This software package is simple and versatile. Easy to setup, online forms for data collection are very convenient.

Cons

Free licence exists for users that need limited feature. However the software pushes hard to get a paid license even if unnecessary.

Alternatives Considered

Reasons for Switching to Smartsheet

Pros

A powerful platform with excellent organizational features. I particularly like the ability to create timelines and easily switch between task and Gantt views. creating reports using filters and specific criteria is super helpful in seeing what employees are spending their time on and for getting prompt feedback about projects.

Cons

I wish I could sort by more than 3 criteria. Some reports I've made need one or two more levels of sorting or filtering than are available to really focus on what the report needs to tell me.

Pros

We get a ton of use inside smartsheet. Our primary use is to document tasks and projects inside one program. Smartsheet allows us to do this, track said items, and easily communicate across the company.

Cons

I would not say we have any high cons per say, but if you require more complicated or intricate uses from a task/project management software, you'd be better suited looking at more expensive or higher frills programs.

Pros

Smartsheet is great for client implementations. We were able to configure worksheets to meet specific implementation processes. We were also able to provide the client with the ability to update some or all of the worksheets within Smartsheet as well as create a document store for the client so we could keep track of official versions of documents.

Cons

I wish there was a less expensive option to allow client users access without paying the additional cost for that.

Alternatives Considered

Reasons for Choosing Smartsheet

Switched From

Reasons for Switching to Smartsheet

Pros

Smartsheet is a wonderful tool for me. I use it to create tasks list broken down by project schedule and then can notify key team members about those tasks. They can update whether or not it's been finished so I can keep track of what's been done. I utilize their Gantt charts also to produce project timelines for clients - and in particular clients with whom I have multiple projects, and they can see them all in one place by creating a widget that shows all ongoing timelines in comparison. Very useful.

Cons

I think there is a learning curve to it that can be a bit challenging. And finding the time to access learning resources to get up to speed is difficult at times. I'm not sure there's a good answer to that issue - it is what it is.

Pros

I love how you are able to completely customize solutions for your process/problem. If you need an excel spreadsheet with cross functional tools embedded, Smartsheet can do it. If you are simply looking to send out a form and gather some info, Smartsheet can it AND help you visualize it. There are endless use cases where the flexibility of Smartsheet has played a vital role in our project success.

Cons

They are slower to roll out very impactful changes brough forward by the community and I feel they have not captialized on bringing some pivot table like features from Excel into the Sheet Summary area of Smartsheet Sheets.

Pros

Amazing SaaS product for work management and collaboration. It offers a user friendly interface and provides a smooth user experience to the end users. I like the most the versatility of Smartsheet and ability to use their various add-ons for different use cases. Their forms are simple yet powerful, their automated workflows are flawless, and their dashboards are very aesthetically appealing.

Cons

As any product has its pros and cons, Smartsheet also has different areas of opportunities. The biggest area of opportunity has been data limitations within the sheets; however, I know they are actively working on this enhancement and are supposed to be rolling it out shortly (I think the second half of 2024).

Pros

Dashboard workflow visualization.
Online products and services branding and promotions as well as marketing.
Online proofing, task and team scheduling.
Real-time time and expense simplification and tracking.

Cons

None to regret,it has it all . I highly recommend it to prospects.

Pros

Ever since I started using Smartsheet, it has never been hectic to manage tasks and projects.

Cons

Smartsheet is the most iconic tool that barely has any drawback.

Pros

Ability to manage Discrepancies and Discounted Cash Flows for internal checks and balances in updating software ,rerouting and transfer validations metrics

Cons

Compatibility on different operating systems and pathways dependencies

Pros

How it automates construction project management procedures is what I like most since I save a lot of time.

Cons

It was quite daunting to use some features during the initial setup.

Pros

Smartsheet has enabled me to automate over 90% of task and project management procedures.

Cons

Ever since I joined my current organization as an Intern, Smartsheet has never failed me.

Pros

I love how easy it is to navigate, customize, and can be tailored to my needs across our company's platform. We use it on a daily basis, and we have found so many different ways it can be utilized.

Cons

I honestly haven't found anything that I don't like about it, it always comes through and works for what we need it to do.

Pros

Templates were most helpful for creating instantly new workspace

Cons

References are the one where it refer old sheets

Pros

The best thing was the customisation of dashboards and defaults templates that saves lot of time

Cons

The sheet references where I need to change manually

Pros

I find Smartsheet really helpful for managing my work. It’s like a smart spreadsheet where I can track projects and tasks, and it’s great for working with my team and sharing files. I also like that it connects with other apps I use, like Google and Dropbox, so I don’t have to jump between different tools.

Cons

It might cost more than simpler tools, but it’s great for bigger projects. If your internet is slow, it might run a bit slow too, but it works better with a faster connection.

Pros

The platform’s logical graphical user interface (GUI) enhances productivity by offering a clear and organized view of tasks, timelines, and dependencies. The layout is not only easy to understand but also customizable, catering to diverse project needs and user preferences.

Cons

Although Smartsheet offers various integrations, setting them up can sometimes be complex and require additional configuration. Some users may find the integration process less seamless than other platforms.

Pros

It has a user-friendly interface that combines the familiar look of spreadsheets with powerful project management features. Additionally, its robust collaboration tools, such as real-time updates, commenting, and file sharing, make it easy for teams to work together efficiently.

Cons

Though Smartsheet has lot of Pros. There are some Cons too. It has Limited advance features, Performance issue with large data sets, and it is expensive when compared with other applications.

Pros

Smartsheet's collaborative tools were very impressive. The feature of sharing sheets with team members, assigning responsibilities, and setting permissions ensured a synchronized understanding among all individuals and facilitated their effective contribution. By improving communication, the danger of miscommunication or duplicated efforts is minimized, which is essential for keeping the project on track.

Cons

Smartsheet's adaptability is a strong point, it can also result in discrepancies in how various team members configure and oversee their sheets. In the absence of explicit instructions, this might lead to a dearth of uniformity among projects, hence complicating the task of upholding a unified project management methodology.

Pros

Modular, customisable, fairly rapidly evolving platform. Familiar UI with many common features to Excel / MS products, so very easy to pick up and eventually master. Smartsheet is a bit lego-ish in that you can build more or less anything you want with a mid-level subscription.

The user-populated forums are a really good resource, you'll find plenty of potential and actual answers by simply searching for what you're trying to achieve/fix.

Free users able to collaborate with sheets/reports/dashboards without an account (although not without headaches - see below), which allows for effective collaboration on projects.

Cons

Customer support is hit and (mainly) miss. Getting timely answers to account questions is not a reliable process and effective account management seems to be a service Smartsheet would rather upsell than provide as a standard offering.

Some basic functionality is missing, as verified by a few searches on user forums. That said, Smartsheet do roll out updates fairly regularly which can hit the spot, depending on what you're hoping for.

Being able to share with non-account holder colleagues as 'free users' has been great, albeit the onboarding process can be clunky and confusion prevails with Smartsheet encouraging all new users to request a paid account through the main admin, or creating a free trial account, which then needs downsizing to a 'free user'. This part could be much, much more transparent.

Data security. Smartsheet is particularly shifty about where it stores data, and we never managed to get assurances that all our data could or would be stored in the EU, which is a fundamental requirement.

Pros

With Smartsheet, you can easily create and manage projects, track progress, and collaborate with team members in real-time. One of the most powerful features of Smartsheet is its critical path highlighting feature. It makes it much easier for you to notice any issues early and try to sort them out. Smartsheet is an online tool, so clients, you, and your team members can use Smartsheet from any location and at any time.

Cons

Unfortunately, in Gantt chart view, there are limited possibilities to customize the task dependencies. Availability features of allocating various resources do not incorporate part-time availability well enough.

Pros

Love the new slick version of Smartsheet which allows me to cross function and collaborate with multiple users from different teams and also helps me set up a level-based permissions to access the sheets which I think is a great help for my business needs.

Cons

Some times on the filters, it doesn't fully function or filter out the wanted and unwanted data. Also, the same filters when applied sometimes mess up my entire data set

Pros

I like the beauty of Smartsheet templates and the ability to customize them to what I need. I also like how easy it is to integrate with other third-party platforms. Smartsheets houses many of our performance and business process flows and will continue to do so in the future.

Cons

I think the platform is easy to pick up and use, but the training aspect left much to be desired. Once you obtain the knowledge to do what you want to do, it is fine.

Pros

With Smartsheet, I am able to create and assign tasks automatically.
Tracking time and expenses on projects is also at breeze for 24/7/365.

Cons

Smartsheet has proven to be a real-game changer since it has zero errors at the moment.

Pros

It is over five years now ever since I started using Smartsheet. It help me track and plan projects in one single dashboard.

Cons

Up to date I still use Smartsheet and it seldom fail to accomplish my needs.

Pros

Collaboration, communication, taking the work out, automation.

Cons

Syntax for Formulas, Limited widgets and dashboard design

Pros

It integrates with other tools easily and the mobile app is accessible on the go. I appreciate its versatility in project management and the workflow automation capabilities.

Cons

Reports and dashboards can be a bit of a challenge to set up, but once you get the hang of it becomes easy to work with.

Pros

The thing I liked the most about Smarsheet was how easily customizable and rich in options projects and the use of the program was.

Cons

Diving into Smartsheet can be slightly daunting at first since there are many layers of options and ways to go about managing a project or scheduling out workflow.

Pros

I love the project planning features of Smartsheet and using it as an alternative to Excel to track and monitor simple data sets, especially when these need to be shared with multiple people.

Cons

Despite having many of the features of Excel, it does not have capabilities such as tabs or pivot tables within a single document. You often have to stitch multiple documents together to manipulate data which can be tricky and a hassle. I would also like it to integrate better with other products.

Pros

This is a more effective and efficient tool for tracking all requests for small projects
It is a user-friendly interface tool as we are all familiar with MS excel.
It's easy to design distinct workstations for various Projects. Even, we can create a separate folder, sheet, and report for each stream within a project.
The ability to notify users and the appropriate team when a task is created or changed. This helps us to efficiently handle our requests.
The audit functionality within each sheet allows us to easily identify the recent changes and updates. So, we have more insights into what is happening with my request

Cons

It Would also be nice if we could set a dashboard view as the default view for every user
It has limited functionality when compared to other ticketing platforms. So, the big projects may find some difficulties with its functionalities

Pros

Familiarity to other standard office products such as MS Office, ease of use and adaptability based on our project needs. The overall feel is familiar to most as it uses standard business software looks in many key areas but has a large variety of options to suit your specific needs.

Cons

There were some limitations in the spreadsheet look and functionality adjustments.

Pros

It combines a wide range of features from team collaboration, file sharing to PPM.

Cons

I do not come across any challenge when using Smartsheet on my end.

Alternatives Considered

Switched From

Pros

In smart sheet mostly I like the workflows where I can create alerts to manage my actions without manual effort

Cons

While creating new workspace from another workspace the references are referring to the old one where we need to change manually

Pros

Smartsheet not only offers PPM tools but also has file sharing and team collaboration features.

Cons

I crown Smartsheet, I do not find anything hectic on it.

Pros

You can share your tasks with your team members and stakeholders, and communicate with them using comments and attachments. You can create custom reports and dashboards to monitor your tasks and metrics in real time.

Cons

No Time Tracking or Resource Management: Smartsheet does not have built-in features for time tracking or resource management, which are important for managing project costs and availability. Users need to use add-ons or integrations for these functions.

Alternatives Considered

Reasons for Choosing Smartsheet

Switched From

Reasons for Switching to Smartsheet

Pros

It has been effective and straightforward to plan, manage and track projects with Smartsheet.

Cons

Managing programs in my industry has never been hectic ever since I started using Smartsheet.

Pros

With Smartsheet, I am able to manage projects and tasks automatically on the go via mobile application.

Cons

I have been using it in nearly all agencies that I am currently enrolled and just works fine.

Pros

Having the follow-up of each task is the best function because it allows me in real time to visualize the progress that is being achieved with each document or task, the work administration makes it easier to do it together with my work team by having a chat in real time to communicate and support us when needed.

Its initial configuration is easy to implement with the help of support that is needed to clarify doubts that arise during configuration

Cons

There is no serious problem that has occurred, it always works perfectly and when there are updates they are easy to implement and get everything back in order

Pros

The greatest highlight of using Smartsheet is the software's ability to swiftly transport data entered into an organized spreadsheet.

Cons

I liked everything about Smartsheet. The software was simple and readily available for use without any glitches.

Pros

The various tools made data syncing, sharing, and integration became very easy for us to automate our workflow. Integration with other platforms helped us to cut down a lot of extra work. Smartsheet has become an ideal workplace for us where our team can work effortlessly and flexibly. The customer service and dashboard are extremely intuitive and accessible.

Cons

Smartsheet offers everything a new business would need. Therefore, there is nothing I dislike about Smartsheet

Pros

Smartsheet facilities a wide range of features in one place. Task management, time clock, file sharing and project management are among the capabilities which I like most.

Cons

Kudos to the vendor technical team for maintaining zero issues on Smartsheet.