--- description: Review of Smokeball Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Smokeball | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Family Law Software](/directory/3929/family-law/software) > [Smokeball](/software/157579/smokeball) # Smokeball Canonical: https://www.softwareadvice.ie/software/157579/smokeball Page: 1 / 16\ Next: [Next page](https://www.softwareadvice.ie/software/157579/smokeball?page=2) > Smokeball is a cloud-based legal practice management solution designed to help law firms streamline workflows and boost productivity. The solution caters to a wide range of practice areas including personal injury, family law, estate planning and real estate. It includes automatic time tracking that captures billable minutes spent working in the case management software and Microsoft applications Smokeball also provides a library of various pre-built legal forms that can be populated with matter details. Additionally, it's billing and trust accounting module helps firms bill appropriately while maintaining compliance. > > Verdict: Rated **4.8/5** by 359 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 359 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Smokeball - **Location**: Chicago, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Smokeball offers different solutions depending on your needs, from cloud-based billing to complete firm management. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Audit Trail - Automatic Backup - Bank Reconciliation - Billable & Non-Billable Hours - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - Built-in Accounting - CRM - Calendar Management - Case Management - Case Notes ## Integrations (23 total) - 8am LawPay - Campaign Monitor by Marigold - Case Status - DecisionVault - Docusign - Family Law Software - Google Calendar - Hona - HubSpot CRM - InfoTrack - Intaker - Kenect - LawToolBox - Lawmatics - Microsoft Outlook ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Family Law Software](https://www.softwareadvice.ie/directory/3929/family-law/software) ## Related Categories - [Family Law Software](https://www.softwareadvice.ie/directory/3929/family-law/software) - [Legal Case Management Software](https://www.softwareadvice.ie/directory/4516/legal/software) - [Document Management Software](https://www.softwareadvice.ie/directory/722/document-management/software) - [Case Management Software](https://www.softwareadvice.ie/directory/984/case-management/software) - [Legal Document Management Software](https://www.softwareadvice.ie/directory/1392/document-management/software) ## Alternatives 1. [Clio](https://www.softwareadvice.ie/software/449970/Clio) — 4.7/5 (1742 reviews) 2. [8am MyCase](https://www.softwareadvice.ie/software/3719/mycase) — 4.6/5 (807 reviews) 3. [PracticePanther Legal Software](https://www.softwareadvice.ie/software/152365/practicepanther) — 4.7/5 (529 reviews) 4. [LEAP](https://www.softwareadvice.ie/software/20175/leap) — 4.3/5 (546 reviews) 5. [Filevine](https://www.softwareadvice.ie/software/38967/filevine) — 4.4/5 (287 reviews) ## Reviews ### "Review Update" — 4.0/5 > **Anonymous User** | *23 July 2026* | Law Practice | Recommendation rating: 7.0/10 > > **Pros**: What I like most about Smokeball now is that it centralizes our case management, billing, time entries, documents, and communications in one place. The automatic time tracking has been especially helpful because it captures calls and work activity more accurately and reduces the need for manual time entry. Overall, it gives us better visibility into matters, staff productivity, and billing activity. > > **Cons**: The biggest frustration is that some features are not as intuitive or reliable as they should be. Automatic time tracking can occasionally be inconsistent, requiring manual corrections. Reporting is powerful but could be more flexible and easier to customize. Performance can also slow down when working with larger matters or documents, and some administrative settings require more steps than necessary. Overall, the software is strong, but there is room for improvement in usability, speed, and consistency. > > Overall, our experience with Smokeball has been very positive. It has become an essential part of our firm's daily operations by bringing case management, document automation, billing, and time tracking into a single platform. The support team has been responsive, and the product continues to improve with new features. While there are still areas that could be more intuitive and a few performance issues that could be refined, the benefits significantly outweigh the drawbacks. We would recommend Smokeball to other law firms looking for a comprehensive practice management solution. ----- ### "Smokeball best value and wonderful people to guide you." — 4.0/5 > **Nilda** | *10 November 2025* | Law Practice | Recommendation rating: 9.0/10 > > **Pros**: Easy to use, support and training provided and of course the people behind the scenes helping us as we familiarize ourselves to Smokeball. \[sensitive content hidden\] helped tremendously. Great customer service and support. The onboarding was extremely helpful having someone like Jonnell navigate us through process and bringing in the proper resources to help. Everyone has been very helpful all team we worked with Project management, to help bringing the data over. Thank you for all the help during the data migration to the support and help that came afterwards. > > **Cons**: There is nothing I that I have not liked so far. Maybe more that needs to be billed out and may already been worked on. A little more automation on payments to client and to us as well. Where if a payment is made or received. An automated form can be sent from client to us and when we receive payment a paid invoice or email can be sent to client thank you for the payment that was received so there is an automatic footprint in Smokeball so there is no need to confirm or remind ourselves to go look in SB. It will automatically be in there. > > My overall experience with Smokeball is a 9 out of 10. 10 being the best. From the onboarding to integration team. Everyone was wonderful and helpful to work with. Any questions we had everyone we worked with was happy to help. Even in the tight turn around to get this project completed everyone was always extremely helpful and professional. Smokeball should be proud of the team they have. Thank you for always being willing to help, jump on calls to go over questions and the help to teach to use the Smokeball product. It is much appreciated. ----- ### "Smokeball is the best program to use for a law firm" — 5.0/5 > **Angela** | *27 May 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: We are able to integrate our client contracts and client info form as well as our billing now to make it easier > > **Cons**: There’s occasionally a glitch, but it usually gets resolved within a couple days. It is usually minor glitches and once I tell them and they do an update it’s fixed. > > It’s made to work at the farm so much easier and it’s all in one place. All of our files are in one place. ----- ### "Needs improvement" — 2.0/5 > **Ann** | *10 April 2026* | Law Practice | Recommendation rating: 5.0/10 > > **Pros**: The billing seems to work once you get the hang of it, but there area lot of steps involved to avoid missing something. > > **Cons**: 1. No time-stamp on phone messages. 2. No way to add reminders in Tasks in the Boost version. So you have to enter your own reminders as events on the calendar. So inefficient. 3. It does not automatically re-bill clients for unpaid invoices. If no work has been done in a billing cycle, but there is an outstanding balance, no new bill is sent out. You have to micro-manage the unpaid accounts. 4. It had a feature that allows you to input discovery deadlines, but the deadlines do no show up anywhere. You still have to add the deadline to tasks. > > If I had know before what I know now, I would have chosen something else. I spend a lot of time emailing support to try to accomplish what I need to do. ----- ### "New to Smokeball" — 5.0/5 > **Sean** | *27 April 2026* | Law Practice | Recommendation rating: 10.0/10 > > The law firm I work at just recently switched to Smokeball, and the changeover has been as smooth as we could have hoped for. Between our onboarding specialist, and the number of other staff and trainers and resources that are available, there was always someone available to help in whatever area we needed assistance with. Whether it was the migration of our data and documents, assistance with setting up new forms and work procedures, help with the new intake system, or trainings regarding Smokeball billing and time entries, there was someone who was knowledgeable and reliable to assist us every step of the way. We are close to finishing our third month using Smokeball, and all of the staff are comfortable working with all of the main Smokeball features, or have someone to reach out to or resources to guide them when questions arise. We are all extremely pleased with our transition to Smokeball\! ----- Page: 1 / 16\ Next: [Next page](https://www.softwareadvice.ie/software/157579/smokeball?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/157579/smokeball) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data