--- description: Review of SurveyMonkey Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SurveyMonkey | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/4615/ai-marketing-tools/software) > [SurveyMonkey](/software/157864/surveymonkey) # SurveyMonkey Canonical: https://www.softwareadvice.ie/software/157864/surveymonkey Page: 1 / 420\ Next: [Next page](https://www.softwareadvice.ie/software/157864/surveymonkey?page=2) > SurveyMonkey is an AI-based platform designed for creating surveys and forms to collect feedback. It is used across industries such as technology, healthcare, and professional services, supporting roles in marketing, customer experience, human resources, and IT. Organizations use the platform to gather insights on employee engagement, customer satisfaction, market research, event feedback, and registration management. The platform includes features to simplify survey creation and analysis. Users can create surveys using AI prompts or select from a variety of templates. A global research panel provides access to respondents in numerous countries, enabling targeted audience selection. Enterprise-grade security features are included to protect data. SurveyMonkey offers tools for analyzing survey responses, with AI capabilities that identify patterns and themes. It supports various survey types, including customer experience assessments, employee feedback forms, market research questionnaires, event feedback surveys, and registration forms with payment processing. The platform is available in multiple languages, supporting organizations with international operations. > > Verdict: Rated **4.6/5** by 10474 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 10474 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Momentive - **Location**: San Mateo, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Per User (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, Russia, South Korea, Spain and 4 more ## Features - 360 Degree Feedback - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Anonymous Feedback - Autofill - Benchmarking - Brand Guidelines - CES Survey Structure - CRM - CSAT Survey Structure - Collaboration Tools - Commenting/Notes - Complaint Monitoring - Conditional Logic - Continuous Feedback - Customer Database - Customer Experience Management ## Integrations (102 total) - ActiveCampaign - Administrate Training Management - Airbyte - Airtable - Apptio Platform - Appy Pie - Arlo Training Management Software - BHN Rewards - BigID.me - Birdeye - Chattermill - Claris Connect - ClicData - Conduitly - Constant Contact ... and 87 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [AI Marketing Tools](https://www.softwareadvice.ie/directory/4615/ai-marketing-tools/software) ## Related Categories - [AI Marketing Tools](https://www.softwareadvice.ie/directory/4615/ai-marketing-tools/software) - [Market Research Software](https://www.softwareadvice.ie/directory/4222/market-research/software) - [Forms Automation Software](https://www.softwareadvice.ie/directory/4223/forms-automation/software) - [Form Builder Software](https://www.softwareadvice.ie/directory/4464/form-builder/software) - [Customer Satisfaction Software](https://www.softwareadvice.ie/directory/4627/customer-satisfaction/software) ## Alternatives 1. [UmfrageOnline](https://www.softwareadvice.ie/software/449992/Enquetes-Maken) — 4.6/5 (1726 reviews) 2. [Google Forms](https://www.softwareadvice.ie/software/179230/google-forms) — 4.7/5 (11477 reviews) 3. [Jotform](https://www.softwareadvice.ie/software/433821/jotform) — 4.7/5 (2904 reviews) 4. [Typeform](https://www.softwareadvice.ie/software/324633/typeform) — 4.7/5 (971 reviews) 5. [SurveyLegend](https://www.softwareadvice.ie/software/72231/surveylegend) — 4.6/5 (965 reviews) ## Reviews ### "No pop-ups AND easy to use\!" — 5.0/5 > **Angela** | *16 June 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: They don't sell your info and no pop-ups make it much easier to use that a lot of others I've experienced in the past. > > **Cons**: Adding an NA option for some questions would be more accurate if that were the actual answer. Or a field to notate that there is minimal or no experience. > > Easy to use platform does make doing surveys a lot easier for those that do them. A lot of times you only hear from someone when they're mad but making a survey quick and easy to use helps get more feedback with multiple outlets. ----- ### "SurgeryMonkey is best for feedback" — 5.0/5 > **Brooke** | *21 June 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I loved the ease of use, survey design and scheduling options. Team and employment engagement is phenomenal with this software\! > > **Cons**: I don’t have any complaints. I will always leave positive review feedback because of the great customer support and value for money\! > > I used this software as a teacher to receive feedback from surveying my students and it was a very smooth process\! ----- ### "SurveyMonkey is Best" — 5.0/5 > **Sam** | *8 June 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Really easy to use to spin up surveys quickly. I've used for performance reviews with team members and the data was very helpful. > > **Cons**: It has a lot of feature bloat going on. That can be really good for power users but those needing lightweight survey tools might be overwhelmed. ----- ### "Easy-to-use, reliable tool to collect feedback" — 5.0/5 > **Dre'** | *19 March 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: SurveyMonkey is very easy to use and it has great flexibility. I really like that I can generate a survey very quickly or use it for something more elaborate if necessary. Specifically, I like the number of question formats that are either more difficult to create with other products or not available. > > **Cons**: For some reason, I have had a hard time with download options. It's not hard. But I almost always select options incorrectly before I remember the settings for getting all the individual responses in a spreadsheet format. I don't now what the barrier is to me remembering that. User error, I'm sure. > > I was able to get up and running with SurveyMonkey very quickly. I used it extensively for customer feedback-type scenarios on a very regular basis and I never experienced frustration with the app. I still use it but not as regularly as I once did. It is one of the most intuitive tools I have ever used. There are also some cool data visualization options that I didn't use as much but are nice to have available. ----- ### "Survey Monkey recommended\!" — 5.0/5 > **Anna** | *28 May 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I like how simple it is to create questions. There is a variety of templates that are customizable. The app is free. > > **Cons**: The team and employee engagement is low when the link is sent out to be filled out. The customer support takes long to answer. > > Survey Monkey is a great app to use to Survey large groups of people. It provides great visual reports. ----- Page: 1 / 420\ Next: [Next page](https://www.softwareadvice.ie/software/157864/surveymonkey?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/157864/surveymonkey) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data