SurveyMonkey
About SurveyMonkey
SurveyMonkey pricing
SurveyMonkey has a free version and offers a free trial. SurveyMonkey paid version starts at US$25.00/month.
Alternatives to SurveyMonkey
SurveyMonkey Reviews
Feature rating
- Industry: Farming
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Data Collection and Analysis Master
It has simplified to a great extent on how we gather information from our customers and employees. It has improved on time taken to complete a research topic, materials needed for the task, saving costs and accuracy of collected data.
Pros
The first beautiful thing I like is that their website and the mobile application are very responsive and have a great user interface that enables us to complete tasks in a short period of time. On features, I am impressed that it gives me well made templates on how i want my questionnaire to look like. I do not need special designing skills as everything is already set and I just need to input my questions and type of responses to be expected. Previously, we did not have many formatting options on questions and answers but now the vendor is working hard in making sure that they simplify everything for us. After deploying our questionnaires, we do not need much time to group and analyse data as everything comes already grouped and analysed. We just need to interpret the results to ensure both employee and customer satisfaction.
Cons
The only time I had troubles was when i was using the mobile application to create a questionnaire and I closed the app before completion. All my work was lost as it did not save it automatically and I had to start again. Another problem is that it does not allow work to be done offline.
Alternatives Considered
AlchemerReasons for Switching to SurveyMonkey
SurveyMonkey is simple to use and it had great interface. It also runs frequent promotions that enable us to save.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Survey Monkey still the best
Pros
Great question bank, grades your survey for best results, able to send matrix questions.
Cons
It is more expensive than other options but worth it .
Alternatives Considered
XM for Customer ExperienceReasons for Choosing SurveyMonkey
Not enough functionality, does not offer help with good questions.Switched From
Google FormsReasons for Switching to SurveyMonkey
I liked the UI for beginners and for team use.- Industry: Security & Investigations
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Review of Survey Monkey
Average satisfaction - was not so useful in recruitment and hiring for specialized posts.
Pros
Easy to use with targeted assessment questions for generalized topics.
Cons
It lacked company-focused or job-specific assessments.
Alternatives Considered
monday.comReasons for Switching to SurveyMonkey
Ability to generate a variety of surveys under one board and analyze responses for meetings and assessments.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
SurveyMonkey is a simple win
Pros
SurveyMonkey gives you easy access to a survey creator to present to the desired individuals to get the answers you need. It's easy to use on the user's end also.
Cons
I haven't run into any issues regarding SurveyMonkey. It's simple and they don't complicate it. That's the path they need to stick with and keep on winning.
- Industry: Entertainment
- Company size: 5,001–10,000 Employees
- Used Monthly for 2+ years
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Review Source
Good tool for carrying out Surveys
I have used SurveyMonkey almost in all of my career, it’s very basic and easy to use and implement and I have had fun, the customizable templates have been great too
Pros
Simplistic approach and easy to use and distribution
Cons
Though recently some new features with color schemes and themes have been introduced but some are very tacky and not professional enough.