--- description: Review of FixMe.IT Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FixMe.IT | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/4537/remote-support/software) > [FixMe.IT](/software/158227/fixme-it) # FixMe.IT Canonical: https://www.softwareadvice.ie/software/158227/fixme-it Page: 1 / 17\ Next: [Next page](https://www.softwareadvice.ie/software/158227/fixme-it?page=2) > FixMe.IT is a remote support software that enables users to connect to any remote computer. It caters to users from sole proprietors to global corporations across multiple sectors and industries. Its features include multi-session handling, two-way desktop sharing, unattended access, multi-window control, video-session recording, whiteboard tools and more. FixMe.IT assists in sharing clipboard data such as text, images and other files from one computer to another. Users can also drag and drop files from remote desktop computers or between client machines. Users can view and control multiple monitors connected to a remote computer. If a computer malfunctions, users can restart it remotely without terminating the current session. The solution also assists in recording active sessions for evaluation and training purposes. FixMe.IT is compliant with HIPAA and PCI regulations. > > Verdict: Rated **4.8/5** by 389 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 389 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Techinline - **Location**: Toronto Ontario, Canada - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: The unlimited subscription license offers complete freedom over the term of your purchase. Monthly plan: $39/seat/month Annual plan: $390/seat/year - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina and 130 more ## Features - Access Controls/Permissions - Activity Dashboard - Chat/Messaging - Collaboration Tools - Compliance Management - Customisable Branding - Customisable Reports - Drag & Drop - File Sharing - File Transfer - Live Chat - Monitoring - Multiple Monitor Access - Problem Management - Real-Time Chat - Real-Time Notifications - Remote Access/Control - Remote Support Software - Reporting & Statistics - Reporting/Analytics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Support Software](https://www.softwareadvice.ie/directory/4537/remote-support/software) ## Related Categories - [Remote Work Software](https://www.softwareadvice.ie/directory/4592/remote-work/software) - [Information Technology Service Management (ITSM) Tools](https://www.softwareadvice.ie/directory/4296/itsm/software) - [Remote Support Software](https://www.softwareadvice.ie/directory/4537/remote-support/software) - [Remote Desktop Software](https://www.softwareadvice.ie/directory/4019/remote-desktop/software) - [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software) ## Alternatives 1. [TeamViewer ONE](https://www.softwareadvice.ie/software/99131/teamviewer) — 4.6/5 (11636 reviews) 2. [Zoho Assist](https://www.softwareadvice.ie/software/392373/zoho-assist) — 4.7/5 (1472 reviews) 3. [AnyDesk](https://www.softwareadvice.ie/software/100985/anydesk) — 4.6/5 (1795 reviews) 4. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24183 reviews) 5. [Supremo Remote Desktop](https://www.softwareadvice.ie/software/100976/supremo) — 4.7/5 (447 reviews) ## Reviews ### "Simple and Fast Connection" — 4.0/5 > **Rex** | *6 December 2019* | Computer Hardware | Recommendation rating: 7.0/10 > > **Pros**: Having used and still using many remote connection and management software providers, FixMe has been one that seems to work when others won't. Its fast, and simple. The remote reconnect after startup is great. Some others will not do this and requires someone at the other end to restart the software. The price and the speed of connection is worth it. The custom logo you can add to the install page is a nice feature. > > **Cons**: If you are not using it often, and can seem expensive. Its billed monthly regardless if you are using it. Its based on technician, so if you have 3 people, you will need to have 3 licenses to all be working at the same time. > > It has been good, its a good product. The only draw back is the pricing structure, as others offer a scaled back speed at a free price. For some of the features its a great product to consider. Love the ability to create a custom installer, which makes the image of our company better. ----- ### "Love this product\!" — 5.0/5 > **Joel** | *2 November 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Basically, everything. Super easy for the client to download and install and it just plain works. Very solid product. > > **Cons**: The only features I have found that is missing is the ability to print to my local printer from the client pc and the ability to blank the client pc screen. Some of the information I am accessing is confidential. > > Unattended access is actually one of customer's favorite things. I can fix their computer when they are not present. The fixme.it programs is very solid. ----- ### "FixMe.IT is great\!" — 5.0/5 > **Randy** | *10 September 2019* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: very easy for end user to get logged in. very easy for IT representative to download and open. > > **Cons**: No Mac access No file transfer capabilities. > > Overall this software is the best available option for Windows machines. ----- ### "Great bang for the buck\!" — 4.0/5 > **Alex** | *21 January 2020* | Government Relations | Recommendation rating: 9.0/10 > > **Pros**: Fixme offers remote admin access to end points that are in the field and not connected to the local domain via VPN or other connection options. This is helpful for setting up and troubleshooting issues on end points. And it is much cheaper price than competitors > > **Cons**: Sometime the local admin access for restarting as a system service is a bit wonky, its best to setup the PC and unattended access while on the local network to the domain and then kick the device out the door than trying to gain unattended access after the fact. Alsomany competitors have additional functionality to run scripts or gather data about a device in the background without the end user seeing, and Fixme does not offer that from the best I can tell. > > I like the simple connecttion to it and the unattended access feature the most. It allows me to connect to my end users easily and quickly. ----- ### "Fortunately, we came across FixMe" — 5.0/5 > **Felix** | *15 August 2024* | Motion Pictures & Film | Recommendation rating: 10.0/10 > > **Pros**: - It is easy to use - It is fast - It is reliable - It seems to be safe > > **Cons**: - The functionality - The price plan - That it leaves nothing to be desired > > Do you know these tools that can be immediately integrated into everyday life and never cause any trouble? Unobtrusive but really good. The software can do exactly what it's supposed to do. ----- Page: 1 / 17\ Next: [Next page](https://www.softwareadvice.ie/software/158227/fixme-it?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/158227/fixme-it) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data