---
description: Review of Tikkit Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Tikkit | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Work Order Software](/directory/500/work-order/software) > [Tikkit](/software/159016/tikkit)

# Tikkit

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> Tikkit is a cloud-based maintenance management solution specializing in building maintenance, along with budgeting and forecasting.&#10;&#10;&#10;Key features include work order management, vendor management and a tenant help center. The work order management module provides a centralized database of work orders. Users can receive, manage and track work orders through email or text messages. Photographs and other data can be attached to work orders and users can be notified when orders change.&#10;&#10;&#10;Tikkit’s tenant help center allows tenants to submit requests for services and they can track their requests’ progress through the help center, email or text messages. They can also upload images to accompany their requests.&#10;&#10;&#10;Its vendor management module, users can communicate with vendors through email and text messages from within the system. Vendors can see a consolidated view of work orders, including tenant comments, photos and other attachments. Tikkit is priced per user or per building.
> 
> Verdict: Rated **4.8/5** by 43 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 43 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Gridium
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$59.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Monthly Billing&#10;•&#9;By user: $79 per month (unlimited buildings)&#10;•&#9;By building: $150 per month (unlimited users)&#10;•&#9;Portfolio: 10+ users, 5+ buildings, and negotiable&#10;Annual Billing&#10;•&#9;By user: $59 per month (unlimited buildings)&#10;•&#9;By building: $125 per month (unlimited users)&#10;•&#9;Portfolio: 10+ users, 5+ buildings, and negotiable
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Asset Tracking
- Billing & Invoicing
- Commercial Properties
- Communication Management
- Customer Database
- Dispatch Management
- Equipment Management
- Fixed Asset Management
- For Schools
- Incident Management
- Inspection Management
- Inventory Management
- Job Management
- Job Tracking
- Key & Lock Management
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Preventive Maintenance

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Work Order Software](https://www.softwareadvice.ie/directory/500/work-order/software)

## Related Categories

- [Work Order Software](https://www.softwareadvice.ie/directory/500/work-order/software)
- [Preventive Maintenance Software](https://www.softwareadvice.ie/directory/395/preventive-maintenance-software/software)
- [Building Maintenance Software](https://www.softwareadvice.ie/directory/4126/building-maintenance/software)
- [Vendor Management Software](https://www.softwareadvice.ie/directory/3361/vendor-management-system/software)
- [Maintenance Management Software](https://www.softwareadvice.ie/directory/4390/cmms/software)

## Alternatives

1. [Jobber](https://www.softwareadvice.ie/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews)
2. [Limble](https://www.softwareadvice.ie/software/34626/limblecmms) — 4.8/5 (738 reviews)
3. [eMaint CMMS](https://www.softwareadvice.ie/software/1926/emaint-x3) — 4.5/5 (384 reviews)
4. [The Asset Guardian (TAG)](https://www.softwareadvice.ie/software/21750/tag) — 4.4/5 (12 reviews)
5. [Snapfix](https://www.softwareadvice.ie/software/117594/snapfix) — 4.7/5 (63 reviews)

## Reviews

### "Great price for what you get" — 5.0/5

> **Danielle** | *23 April 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: Love this system and the customer service support. They can customize the site to your companies needs and wants. Easy to use and love the chat option you can use.
> 
> **Cons**: Wish the system kept track of inventory and could send use reminders are things that are expiring soon. Great site though
> 
> LOVE THIS SYSTEM

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### "Making our daily working lives easier to manage and control" — 5.0/5

> **Jimmy** | *29 September 2017* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: The application is fairly simple to use. Tenants and vendors have little to no difficulty understanding how to use the system. &#13;&#10;Recently implemented, receiving text notifications for new and current open tikkit request has made our properties much easier to manage even on the go. &#13;&#10;The customization of skills and trades for vendors is a great feature. &#13;&#10;I'm sure with time more feature will be added  and we look forward to it.
> 
> **Cons**: There are some miner bugs like vendor names are incorrect (when assigning) from what was imputed initially. &#13;&#10;One of our closed location still shows up when entering a new tikkit request. &#13;&#10;Would like to see tenants receive and auto reply email of received when a new request is entered.&#13;&#10;Nothing major, but I'm sure these will be fixed in time.
> 
> Manage all our properties in one place and better record keeping.

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### "Useful tool\! Works for us." — 4.0/5

> **Narayan** | *6 December 2017* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: Satisfies our needs and is helpful keeping track of requests. Easy and intuitive interface. Like the ability to create groups.
> 
> Create accountability and keep track of various requests in a 200,000 sq feet building.

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### "Kat Keepin' it Real" — 5.0/5

> **Kat** | *22 June 2016* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: It's intuitive, easy to use and simple. That's the best part about Tikkit.  It's straight-forward and user friendly. I don't think you would have to have much computer/user experience to understand how this works, which is great because not everyone is very tech savvy.
> 
> **Cons**: No capability to run reports.  No ability to sort old work requests by the date is was created, no ability to delete attachments that have already been added to a work order.
> 
> I haven't worked with a lot of work-order systems, but from what I've seen, a lot of them have a tendency to be very complicated. They require too many fields to be filled out and it makes creating a work order a very tedious task. in my role, I am constantly doing something, so I don't have time to spend too many precious minutes making a work order.

-----

### "Great product" — 5.0/5

> **Diana** | *22 March 2017* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: it is extremely user friendly.
> 
> **Cons**: we do not have the option to delegate a task to a subcontractor or a contractor.
> 
> I love your product. Our team is using it efficiently and even though a lot of my team members are not versed with computers they have expressed how user friendly Tikkit is. &#10;In the future, it would be great to see an option of interfacing or emailing or messaging contractors and so forth but have that option available to admins vs all users. &#10;Thank you.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/159016/tikkit)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cafm/tikkit-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/159016/tikkit> |
| en-GB | <https://www.softwareadvice.co.uk/software/159016/tikkit> |
| en-IE | <https://www.softwareadvice.ie/software/159016/tikkit> |
| en-NZ | <https://www.softwareadvice.co.nz/software/159016/tikkit> |

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