--- description: Review of TrackTik Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TrackTik | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Physical Security Software](/directory/4639/physical-security/software) > [TrackTik](/software/159400/tracktik) # TrackTik Canonical: https://www.softwareadvice.ie/software/159400/tracktik Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/159400/tracktik?page=2) > TrackTik by Trackforce is a cloud-based security workforce management platform for security guarding companies and in-house enterprise security teams. It connects your guards in the field to your back office, from the first patrol to the final invoice, so you can run scheduling, guard tours, incident reporting, billing, and payroll prep in one place. It's built for operations managers, dispatchers, and security leaders who are tired of juggling spreadsheets and disconnected tools. Colonial Security Services, for example, replaced four separate systems with TrackTik for scheduling, billing, payroll, and guard monitoring. See everything as it happens. The live dashboard and Command Center show operations in real time across every site. Manage reports, view checkpoint scans, watch incidents unfold, and see where each guard is on the job. Keep every tour on track. The guard tour system uses GPS, NFC, and QR-verified checkpoints to monitor shifts in real time. Guard summaries flag late, complete, and incomplete tours. The mobile app works on Android and iOS. Report faster, keep clients informed. Officers file incident reports from their phones, and ReportPro AI turns rough field notes into professional, audit-ready reports. Clients stay up to date through the client portal and event notifications by email, SMS, and browser. Run the business from the same system. Build rules-based schedules with auto-fill coverage and overtime alerts, automate contract billing with ERP sync, prepare payroll with complex pay rules, and use business intelligence dashboards to track cost, coverage, and profitability. An open API and two-way sync connect TrackTik to ADP, Paycor, QuickBooks, and Xero. Support is available by phone and email, with 24/7 expert help and self-service resources. Trackforce also provides implementation, data migration, onboarding, training, and ongoing customer success, plus Trackforce Academy for certifications. Trusted by 4,600+ organizations in 50+ countries, with SOC 2 Type II and ISO 27001 certifications. > > Verdict: Rated **4.0/5** by 83 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 83 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Trackforce - **Location**: San Diego, US - **Founded**: 1996 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Contact Trackforce for pricing information - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Portuguese, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Alarm Management - Alerts/Notifications - Attendance Tracking - Audit Management - Automated Scheduling - Badge Management - Benefits Management - Billing & Invoicing - Billing Portal - Budgeting/Forecasting - Client Portal - Commercial Properties - Compliance Management - Contact Database - Contingency Billing - Contract/License Management ## Integrations (5 total) - Avalara - Paycor - QuickBooks Online - Sage 300 - Sage HCM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Physical Security Software](https://www.softwareadvice.ie/directory/4639/physical-security/software) ## Related Categories - [Physical Security Software](https://www.softwareadvice.ie/directory/4639/physical-security/software) - [Service Dispatch Software](https://www.softwareadvice.ie/directory/411/service-dispatch/software) - [Online HR Software](https://www.softwareadvice.ie/directory/369/web-based-hr-software/software) - [Human Capital Management Software](https://www.softwareadvice.ie/directory/1867/hcm/software) - [Scheduling Software](https://www.softwareadvice.ie/directory/4738/scheduling/software) ## Alternatives 1. 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If I'm working on an overall patrol report and a single incident comes up, I don't want to quick rush the overall patrol report for the specific incident report. I need to be able to set the big one aside and do the small one then come back to the big one, with a reference to the other report. For example, if I'm out circling the property and I see a car parked in a handicapped space, I'd have to take care of the car separately on another patrol because I'd have to keep the patrol report open so I could make a once every two hours report. I'd make separate patrols to deal with parking. > > I don't know if the way my company used the app took on the fullest set of possible features, or maybe that was an accident of how the property management wanted things done. It actually affected how I'd do my patrols. I had to split up patrolling to watch the property and patrolling to check parking enforcement because I couldn't really do both with the way TrackTik allows me to submit reports. ----- ### "Extremely useful app for Security services" — 5.0/5 > **Ashish** | *14 June 2024* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Tracktik is a great app used in companies providing Security Services. Features such as site login, reports, panic mode and live monitoring are really helpful in operations > > **Cons**: I cannot really add any cons about this app however the user interface can be a little bit better. ----- ### "Great system for operations and administration of small and medium sized businesses" — 5.0/5 > **Amanda** | *24 September 2019* | Security & Investigations | Recommendation rating: 8.0/10 > > **Pros**: This system allows for the efficient alignment of multiple processes that take place on a daily basis in a user friendly way. > > **Cons**: With any developing system, there are opportunities to improve. The support team does an excellent job of receiving feedback and helping turn that into results for the end user. > > Overall, Tracktik provides a great product and continues to improve it with great outcomes for the user and customer's customer. ----- ### "We have developed a true partnership, not just a software vendor." — 5.0/5 > **Jason** | *25 October 2017* > > **Pros**: The product is constantly being improved and developed. It's already state-of-the-art architecture versus many others who use outdated coding languages and databases. Add to that the fact that new features are constantly being released...many of which were built by the CEO himself...and we have a truly flexible end-to-end solution that will continue to meet our greatest business needs. > > **Cons**: It is missing internal audits for quality control and client/employee satisfaction. The reports are really made for client-facing, not for internal control. I hear these features are coming...hopefully soon. ----- ### "Pleasant" — 5.0/5 > **Ceciley R.** | *25 October 2017* | Recommendation rating: 10.0/10 > > **Pros**: Tracking, scheduling, billing, payroll everything is user friendly, and makes my life easier. I love that it's an all in one platform. Tracktik has made excel scheduling obsolete. I absolutely love the unconfirmed shift feature and the fact that all employees can log in remotely. > > **Cons**: Glitches, glitches, glitches. There are little quirks to tracktik that you have to remember; clear your cookies and cache when you cannot create a shift. And remember don't try and work from your phone, you will get frustrated. > > A single platform for the security business needs; billing, accounting, scheduling, payroll, tracking, reports, employee accountability etc. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/159400/tracktik?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/159400/tracktik) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data