About Wix

Wix is a cloud-based landing page solution that helps users create and manage websites. The solution provides multiple templates with video backgrounds, fonts and animation. It allows users to customize the website with their own logo and branding. With the system, users can display images, videos and text in a gallery layout and add zoom-in or fade-in scrolling effects. The Wix code module offers serverless coding that allows users to set up their own database collections, build content websites and add custom forms. Wix allows users to set up an e-commerce portal where users can display products, and manage orders and payments. Pricing is per month and is based on bandwidth and storage provided. Support is provided via a knowledge base and an online forum.
Wix Software - Wix data analytics
Wix Software - Wix accept payments
Wix Software - Wix CRM solution
Wix video
Wix Software - Wix data analytics - thumbnail
Wix Software - Wix accept payments - thumbnail
Wix Software - Wix CRM solution - thumbnail

Wix pricing

Wix has a free version and does not offer a free trial. Wix paid version starts at US$17.00/month.

Starting Price:
US$17.00/month
Free Version:
Yes
Free trial:
No

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Browse Wix Reviews

10,246 of 10,246 reviews
Sort by:
Olawale
Olawale
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 26/12/2024

My honest Wix review

My overall experience with Wix is so very good. Wix make everything easy from the layout to the designs and the Template were so good. I'm glad to choose Wix and I will keep choosing wix all the time.

Pros

I like the fact that Wix is user friendly and it is easy to navigate moreover anyone can easily make use of Wix for free.

Cons

I also like how wix is easy to design and the Template are so beautiful and appealing

michelle
michelle
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/12/2024

Website magic

My overall experience has been great I have really enjoyed being able to create a website that represents not just my company but me as well a unique website.

Pros

I enjoyed using wi because it provides you with all of the useful tools to help you create your website, they have all of the latest up to date information that is required to build and host a successful website. Their latest add on Hopp is the best it helps guide a person through step by step on how to add and build your bio page that can be liked to your new website and domain and all of your social media accounts adding more traffic to the website. It's very easy to use, you don't need to have alot of skills, following their step by step instructions on their semi pre built templates is easy all one has to do is edit and customize it to your own preferences. There customerr support team is always very helpful and pleasant and always willing to help.

Cons

The only con that I have or what I least liked was the membership fees, it's an amazing platform but a bit over priced for a membership if the cost could be cut down a little it would get alot more traffic as some people can not always get the membership fees ready.

Timea
  • Industry: Marketing & Advertising
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
3

3
Reviewed on 25/11/2024

High customisation abilities with Wix

I have been using Wix for the past 4 years, for my personal blog and small business. I use this site every week and have experienced various aspects of the platforms, whether for blog settings or payments and order management.

Pros

It has high customisation capabilities, for example page designs, fonts, images and so on. I find that the there is much more flexibility to execute your vision if you want something specific and not a template, in comparison to other providers.

Cons

Pricing and subscription plans are not always straight forward, and many plan features or caveats aren't made clear when buying, so you often end up needing a more expensive plan to complete what you wanted.

Alternatives Considered

Squarespace

Reasons for Switching to Wix

More ability to customise design and page elements.
Sabelo
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 18/11/2024

WIX Software Review by Sabza

It was last year when I was looking for an easy way to create my own website so I was searching in the internet and then I come across this website and then, I created my first website and I see all the things possible.

Pros

I like the Simplicity when it comes to Website creating, so it just simplify everything.

Cons

I doesn't bring much innovations and training to the new users.

Tumelo
Tumelo
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 8/1/2025

Go Wix Go!

Exciting and profitable not to mention easy to the eye.

Pros

Easy,simple to use as it is user friendly with no sophistication

Cons

Editing the website after creation was problematic

Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
2

3
Reviewed on 6/12/2024

A decent cheap website builder

Their promotional pricing has increased significantly throughout the years, which means their pricing for their business plan is now quite similar to Square Space. It's really only worth using now if you're making a super basic website with no transactional element.

Pros

It's quick, easy, and cheap to get started. I didn't need to read any documentation to do anything. It's also one of the cheapest website host + makers that you can use.

Cons

It feels much slower than a Square Space and a Wordpress. Similar to Square Space, it struggles with mobile. Their grid system also seems much more limiting.

Verified Reviewer
  • Industry: Nonprofit Organisation Management
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 11/12/2024

Perfect for small to medium size businesses

Positive would use for small to medium businesses

Pros

Great Product for website management and small businesses with multiple lead management and email marketing tools out of the box

Cons

certain amount of vendor lock in and can be expensive at a certain point

Alternatives Considered

WordPress, Weebly, Forge and Vercel

Reasons for Choosing Wix

Needed something that could be managed by non technical users for this use case this was more appropriate

Switched From

WordPress

Reasons for Switching to Wix

Was a better fit over the other options for this use case however would consider the others for other web based projects
Sarp
Sarp
  • Industry: Biotechnology
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/12/2024

Great website builder and host!

Pros

Easy to navigate, great website building tools and performance metrics. Pricing is competitive and decent. Website up time is also amazing.

Cons

The most feature-rich tier is a little too expensive. There could be more features included in the more affordable plans. The website builder is slow to load.

Alternatives Considered

GoDaddy Website Builder

Reasons for Switching to Wix

Better pricing options and modern user interface.
Verified Reviewer
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2024

Simple yet powerful CMS

Pros

The Wix is very easy easy to use CMS because of its drag and drop option and we doesn't need any technical knowledge and coding for creating our websites.

Cons

The customization is not that great comparing to other platforms like wordpress

Alternatives Considered

WordPress

Reasons for Choosing Wix

I needed to learn and create the website and the content online. So I started using most of the website builder and I started using the wix

Switched From

WordPress

Reasons for Switching to Wix

Because of the customization. Wordpress has more advance features like the them builder
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 10/12/2024

King of all CMSs

Pros

Ease of Use, pre-built templates, integrated features, good customer support

Cons

Limited coding functionality, Some templates are not beginner-friendly

Alternatives Considered

WordPress

Reasons for Switching to Wix

Better usability, better themes and templates, advanced functionalities
Cheryl
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 29/10/2024

Wix - the best all-round web management platform.

I've been using Wix for several years now and think it's the best all-round web management platform for most users. For ease and convenience, there's nothing that works better.

Pros

Wix is my favorite web design software. Far easier than WordPress to pick up, it offers a user-friendly interface and lots of options. Its media manager is intuitive and offers many ready-made options. The designer for events listing is clear and concise, and provides audiences with an easy-to-read and quick shopping experience.

Cons

My least favorite thing about Wix is that to look up answers to questions can be a long and roundabout process. Their help function is less helpful than Googling.

Melahni
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/11/2024

Persuit of Excellence

Always excellent. Everyone was helpful and friendly and worked to find a solution to my questions.

Pros

Customer service & their attention to detail on every call. I truly appreciate their help and support to help me elevate my business offerings.

Cons

The Bot to get me to a live person. When I need help, I am impatient working through the different assessment questions to get to customer service when i need them.

Alternatives Considered

GoDaddy Website Builder

Reasons for Switching to Wix

When evaluating what tools I needed for my business, WIX was the obvious choice for me to grow with. I've never been disappointed with any of the tools or services. I am now confident enough because of the service I receive from customer service that I am helping other business owners create their landing pages, email campaigns, and blogs.
Bilel
Bilel
  • Industry: Capital Markets
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
3

4
Reviewed on 28/8/2024

What is the Wix website?

My experience was in creating a logo. It was easy. I had problems with the image sizes and the design. It was also easy for me to work with. I no longer needed programs like Photoshop and other complex programs and programming.

Pros

The site is great for creating a logo and appropriate sizes with social networking sites with ease and without effort
You can also create a website or online store in half an hour, and you can modify it without the need for a programmer or software developer

Cons

The difficult thing about it is that when you create an online store, it is difficult to integrate the payment system into it. It is somewhat complicated to integrate the payment system or receive money.

Athene
  • Industry: Consumer Electronics
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 29/8/2024

Quite well-rounded website builder - yet there is some room for improvement

Wix is a popular website builder noted for its simplicity and adaptability, making it a perfect alternative for individuals and small businesses wishing to establish a professional online presence without requiring substantial coding skills. The platform has a large choice of configurable templates, a user-friendly drag-and-drop editor, and a number of features that appeal to a variety of needs, ranging from e-commerce and blogging.

Pros

What I love the most about Wix is that is a very user-friendly website builder with a simple drag-and-drop interface, allowing even beginners like me to construct and customize websites without any whatsoever coding skills. The platform provides an enormous library of professionally created templates from a variety of industries, allowing users to find a good beginning point for their websites. There is a wide range of apps and connectors to improve website functionality, including SEO tools, social media widgets, and e-commerce options.

Cons

In my point of view Wix could also improve some points. What I found the most annoying was that once a template is selected, we cannot convert to a different one without rebuilding the whole site. While Wix has a free plan, many of its more advanced features, such as e-commerce and custom domain names, are only available on paid plans, which might be costly for customers with limited budgets. Wix's SEO capabilities can also be improved.

Alternatives Considered

Webflow, Weebly and Shopify

Reasons for Switching to Wix

competitive pricing, design flexibility, and reliable hosting
Justine
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/10/2024

My preferred web development software

Overall my experience with WIX has been great. I love building sites in WIX and now that I am familiar with the platform I can quickly and easily build new sites or edit existing ones.

Pros

I personally love WIX. I've used it to build several sites (many with booking software integrations) and the sites always work wonderfully. I love that I can easily make edits and I can duplicate my existing sites so I don't always have to start from scratch.

Cons

Some items can be a little buggy at times, but it's never been a huge issue and I've been using WIX for over 6 years now.

Alternatives Considered

Squarespace

Reasons for Switching to Wix

The WIX interface was much more intuitive and user-friendly compared to Squarespace.
Brian
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2024

Wix is better than wordpress for entrepreneurs, beginners and intermediates

I've used it since 2016 and haven't found a better platforms that allows me to easily customize myself. It's saved me tons of money. I had a developer build a website for me on wordpress before and editing it was a nightmare on my own and cost me tons of money everytime I needed a small edit.

Pros

It's pretty intuitive, especially compared to wordpress. I've built many websites for myself as well as clients on Wix which allows me to give them administrator access afterwords, quickly train them on it, then they can do any updates they need in the future. This is awesome so they save fees on paying a developer to do updates as many people do on wordpress.
When I've needed support, I submit a ticket and Wix always helps me sort through whatever technical glitch I have.
I'm glad Wix finally has responsive websites as well.
I can basically customize the website however I want to; lots of flexibility.

Cons

The mobile design and consistency between responsive websites sizes is still not ideal. It's annoying having to make so many edits multiple times to make sure it looks good on all different types of devices. Shifting things around between different sections glitches sometimes. Designing the blog is tedious and SEO is tedious. I wonder how AI will change this eventually.

Alternatives Considered

WordPress, Squarespace and Weebly

Reasons for Switching to Wix

Wix has lots of customizability, it's intuitive and you don't have to be a developer as you do with wordpress to get it. I make lots of changes all the time, so it's important I manage my own website with ease.
Brittany
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 27/8/2024

Wix Review

It has been a positive experience. The platform is incredibly user-friendly, making it easy to build a professional-looking website without needing advanced technical skills. The drag-and-drop editor is intuitive, and the variety of templates available allows for a lot of customization to fit all my customer's brand needs.

Pros

What I love most about Wix is its intuitive drag-and-drop builder, which makes it incredibly easy to design and customize websites without needing any coding background/knowledge. The vast library of templates and design elements allows for customized and professional-looking sites. It also offers a wide range of features on an easy-to-use platform.

Cons

The biggest drawback for me is that once you choose a template, you can’t easily switch to a different one without losing your content. This limits flexibility if you want to refresh your site’s design down the line.

Alternatives Considered

WordPress

Reasons for Switching to Wix

I didnt choose Wix over WordPress. I use both.
Melanie
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/8/2024

WIX is The Number 1 Site For Beginners

My overall experience with WIX was amazing! I would recommend them to anyone who is just starting out and has very little web design skills it walks you through and if you aren't sure of something their help guides are literally spot on to be able to walk through what ever it is!

Pros

Overall very user friendly! I had never set up a website before and it was very easy with WIX to achieve the look that I wanted for my store. It was very easy to products into different categories and set up multiple pages within my page. They also had a great selection of upscale amd beautiful products to list! They kept you up to date on what they had and what they didn’t and very rarely did they run out of something! But when they did getting it back stock was a priority for them. Customer support was easy to get ahold of and there was complete transparency with them.

Cons

The only thing that I did not like was that to be able to access certain products you had to purchase an annual plan instead of a monthly plan.

Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 29/10/2024

Love the Product

Great. I enjoy the ability to keep all my email marketing, website, and blog in one place.

Pros

The ability to use templates and to have all my website and search engine things in one place. I like that I can create blogs and post there as well.

Cons

They changed their ability to have Facebook, LinkedIn, and Instagram as a part of the standard service and now require another upgrade to have all three to use my social media platform.

Alternatives Considered

WordPress

Reasons for Switching to Wix

The integration including the templates and the ease of creation.
Sarah
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/9/2024

Review on Wii

Easy to use great Coustmer service easy to navigate small learning curve

Pros

Was Very easy to Navigate as I was a beginner trying to start selling items and digital products. I reached out to their Coustmer service a few times for directions on how to do certain things.

Cons

I didn't realize a few hidden costs that were involved in order to make the website.

Jillian
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 31/10/2024

Great product for any level user!

Overall I am very happy wit Wix and its versatility. Great product for any level user!

Pros

Ease of use, design options are versatile and they offer many different designs, easy to edit and incorporate other elements such as linking programs like DonorPerfect for inquiry forms or direct donations.

Cons

Not being able to completely redesign your current website with a theme selection once you have already chosen a theme.

Alternatives Considered

Squarespace and Shopify

Reasons for Choosing Wix

Ease of use and design options were much better than WordPress. Allowed for entry level user to do editing.

Switched From

WordPress

Reasons for Switching to Wix

It has a broader platform which allows for more options like events, blog format, forms, and design.
Moon
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
3

4
Reviewed on 6/8/2024

Was amazing, now I can't upload anything even when I delete almost all of my uploaded data

It was good until the massively cut storage space, now I am not really able to use wix at all.

Pros

Easy UI, clean/professional templates and drag and drop materials

Cons

STORAGE SPACE!!! THERE IS NOWHERE NEAR ENOUGH STORAGE SPACE! If I wanted to upload a couple of my professional photos to the website 3 photos would take up a majority of storage space the website allows under free use

Colleen
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/10/2024

Wix Easy to Use with Great Customization Options

My experience with Wix has been great! As someone with no web design background, I found it incredibly user-friendly and intuitive. It offers tons of flexibility, allowing me to design my nanny agency website exactly how I envisioned it. The drag-and-drop editor is straightforward, and there are many apps and tools to enhance the site’s functionality. Customer support has been responsive whenever I’ve had questions, and I love how professional my site looks. Overall, it’s been a seamless experience, and I highly recommend Wix for small business owners!

Pros

What I love most about Wix is the flexibility and ease of use! As a small business owner managing a nanny agency, Wix made it simple for me to build a professional-looking website without any prior web design experience. The templates are modern and responsive, and I can customize everything to match my brand’s look and feel. Plus, the SEO tools and mobile optimization have really helped my site get noticed!

Cons

The only downside I've encountered is that some advanced features require upgrading to higher-tier plans, which can be a bit costly for smaller businesses. However, the features you gain with those plans are usually worth the investment.

Peter
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/9/2024

My Overall Overview of Wix

Pros

I like that, one must not have IT skills to use Wix. It enables me to create stunning websites, landing pages and blogs for my photography work.

Cons

There is no overwhelming aspect that I encounter while using Wix.

Keilyn
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/8/2024

Great for creative entrepreneurs

I love that I was able to completely manage my website on my own, as a new entrepreneur. There are so many options and so many directions I can take my website, which allows me to be the creative and innovative entrepreneur I want to be.

Pros

I love that I am able to completely customize the webpage how I want to, as I love to design. I can make it as complicated as I want or as simple as I want. I also love the versatility of options, etc.

Cons

I've heard that SEO wise, Wordpress is better, but I prefer the wix platform. So I'd love for wix to somehow allow an improved algorithm when people search for me and my business or are searching for the services I offer.

Heather
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
5

5
Reviewed on 14/1/2025

Give [sensitive content hidden] A Raise!

Overall it's been good. Confusing and tedious at times, but good. I'm so grateful for the human customer support agents that help me tackle the really weird technical issues that I can run into (like SSL certificates suddenly ceasing to work correctly).

Pros

How fast I can get a page up. I came to WIX because BlueHost had a massive server crash a number of years ago and I lost my site right before I was supposed to have a big online art sale. Since I hosted my domain name elsewhere I was able to point it at a rapidly built WIX site and was able to continue with those plans.

Cons

Honestly, the lack of a fluid design options in it's WYSIWYG editor. The websites often look rather weird being just a vertical strip in the middle of a large screen.

Ada
Ada
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/12/2024

Your best bet on web creation

My first experience with wix was when I wanted to start a travel blog. It went so well. It is the nicest blog I have ever had. Lovely stock photos, smooth text edit and easy design. After that, I started a few websites and along the way I learned more and more about wix.

Pros

Wix gives everybody a chance. Whether you are planning to market your products or design a website, Wix make it quite easy and enjoyable.

Cons

I really enjoy wix. It took me a few minutes to learn how creating a blog works on wix but after that it was all a smooth ride.

Bobby James
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/12/2024

The Best Option for Web Design I've ever found

Overall it has probably been the best web design experience for simple html, css type design elements for a website.

Pros

Wix provides a platform that is almost overwhelming with the functionality that it has. It offers such a plethora of options geared toward maintaining a valid website as a small business. I absolutely love the web editing as well as the extensive reports it offers which is very useful.

Cons

The only thing I find a tad frustrating is how to fully maximize my user experience on the platform because it has so many features and functionalities, sometimes its difficult to locate areas where you want to be because of how much there is.

Jamie
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 18/11/2024

Wix is AMAZING for Small Businesses

Overall, I adore Wix because I have been able t create beautiful websites with the functionality I need for my Destination Wedding Brides. I use these as a hub for all their guests to go to get information and book their rooms. I also feel like the templates are AMAZING. However, the adjusting of certain sections and formatting can be a little less intuitive on the more developed templates.

Pros

I love that Wix has the ability to copy entire sites, as well as entire pages that I can paste onto my other websites. I'm frequently creating similar sites so this has become extremely helpful in streamlining the process.

Cons

I did not like that at one point for one of my premium sites, I had to update the credit card to even cancel the renewing. Also I feel like that premium site cancelling process is a little confusing.

Martin
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 15/11/2024

Reliable, easy to use and intuitive

I use Wix for my site and my clients because a happy medium between functionality and simplicity to use. Plus the more recent update to Wix Studio is superb. Where ive used Wordpress for years I miss certain personalisation however, the security, reliability and ease of use outweigh that issue. Most of my websites are lead generators and glorified shop fronts opposed to heavy in ecommerce so cant comment on that side too much.

Pros

Everything you need in one place. Simple and intuitive layout of both backend and editor. Quick to pick up the basics with intermediary skills a little play away. Im a big fan of how quickly i can check the responsiveness of mobile vs computer layouts. Security is also a major factor that Wix gives great peace of mind.

Cons

Pricing of all the addons and a lack of additional functionality compared to WordPress. Adding a business email for example is about £56pa whereas we know its drastically less elsewhere so there is a feeling of now you're using us you have to accept the prices we charge.

Alternatives Considered

Squarespace

Reasons for Choosing Wix

Even with tight security in place my entire website was hacked and taken down however I find I don't require the flexibility of Wordpress and Wix suits fine. Albeit the SEO isnt anywhere near as good.

Switched From

WordPress

Reasons for Switching to Wix

It didn't appear to be at the same level on functionality or usability.
Jorge
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 31/10/2024

My experience with Wix

My overall experience with Wix has been quite positive. It’s very user-friendly with an intuitive drag-and-drop editor, making design easy even for beginners. The wide selection of templates keeps the site looking modern and professional, and there’s a good range of apps for added features. However, the limited export options and occasional loading delays are small drawbacks. Overall, it’s a strong choice for creating a polished site quickly and with minimal hassle.

Pros

I love its drag-and-drop Visual Editor, which allows you to customize any element of the site. It's ideal for beginners.
It has a wide variety of modern, fully customizable templates for every industry. They're very diverse, so your site will always look professional and appealing.
Additionally, you can build a personalized website with AI based on what you request.

Cons

What I don’t like about Wix is that it doesn’t allow exporting the full site content, which means starting from scratch if you want to migrate.

Some apps require additional payments, which increases the total cost of the site. Sometimes, sites created on Wix can be a bit slow to load, especially if they have many visual elements, apps, etc.

Ilan
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 1/11/2024

Wix Review

The large variety of templates means you can immediately get to work and look at a ton of ways to have your site look within minutes. Searchg functions even mean you can directly filter for your intended site type. The tools once you choose the basis to begin with are simple to grasp.

Pros

The clean and bright interface along with intuitive, sectioned-off design that lets you quickly prototype sites for various different purposes such art hosting portfolios or a blog site. There are also strictly finance-based sites like online stores.

Cons

Not much to dislike, aside from getting used to it if you started on other software, it stacks up to contemporaries like Adobe's XD application for example.

Brian
  • Industry: Sporting Goods
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
1

4
Reviewed on 7/11/2024

Great for small business

I am a small business owner with a 15 year IT background. I no longer wanted to perform IT duties and wanted a website platform for my business that wouldn’t consume significant time to maintain and manage content. It ended up taking me almost 6 months of web development to launch my site due to Wix’s unavailable mass import for products (they have the feature now and it’s great). I had to do a lot of custom coding on the backend to make my website function for my particular product set because of limited tools and resources at the time. While Wix has been a fairly stable platform that requires little upkeep, the developers do often make changes that affect the websites function without any prior warning or documentation on resolution. For a while, I had to check my website functionality daily, just to make sure they hadn’t made changes that prevented website users from searching for and purchasing my custom goods. The past couple of years (2023-2024) have been somewhat better in terms of changes that significantly impact the website’s function. Overall, I am happy with the platform, but if I hadn’t been an IT professional, Wix (or any other platform) would not have worked for my particular product set. If you have products with few product options, Wix would be great. My unique products often have 100’s of different configurations for a single product with well over 3 million product SKU’s. These simple, easy to use, website hosting platforms are not designed to support this type of product set, but I refused to go back into IT just for my website and knew that in the long run, it was best to have a hosted solution, like Wix.

Pros

The point and click editor was an initial draw to Wix. Wix was also the only platform that would allow me to have the custom product options that my products require.

Cons

The developers constantly change things without providing any documentation and frequently kill features that destroy your websites useability, design, and layout. Support (although 24x7 priority support) is virtually nonexistent. They answer the phone, but I don’t think they have ever actually resolved anything.

Alternatives Considered

Squarespace, Weebly and Shopify

Reasons for Switching to Wix

Company positioning and terms of service related to my product set.
kristie
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 5/11/2024

A Stress-Free, Flexible Website Builder with Endless Possibilities

My overall experience with Wix has been fantastic. It’s easy to use, with lots of flexibility to create a unique website without needing coding skills. The templates are beautiful, and adding features like an online store or blog is super straightforward. Whenever I had questions, the support resources were really helpful. Wix made the whole process enjoyable and stress-free!

Pros

What I love most about Wix is how easy it makes everything. The drag-and-drop builder is super simple, even if you're not techy, and there are so many great templates to choose from! Plus, the app options let you add features like online stores or bookings in just a few clicks. It's quick, flexible, and lets you design a website that looks amazing without any hassle.

Cons

The only downside with Wix is that once you choose a template, you’re pretty much locked into it unless you want to start from scratch. Also, while the editor is powerful, it can feel a bit overwhelming with so many options to choose from. But overall, it’s still a great platform for building a website.

Stephanie
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
5
Customer Support
5

3
Reviewed on 29/10/2024

Wix is your best friend for anyone who is looking to start website building!

Wix is a decent program for people who are new to building websites. They have attractive components and it is incredibly easy to use this platform. Customization was lacking, which was the reason we ended up abandoning this in favor of another platform.

Pros

Wix is a straightforward user-friendly platform. Making websites is a breeze when using Wix. Perfect for someone who is new to website building.

Cons

You don't have a lot of bandwidth to host things on Wix. Its application is rudimentary, and its overall variety is lacking.

Alternatives Considered

WordPress and Squarespace

Reasons for Switching to Wix

We did not choose Wix, we switched away from Wix.
Joyce
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2024

Love Wix website builder

Overall, I love this platform and all of the things that it has to offer if you choose to do it yourself and I love all of the information but there is a lot to know. I would not suggest it to anyone that does not like to put effort into building a website or that has never done it before because over the years it has grown very complex and luckily, I have tried to grow with it. I would recommend having a Wix professional do it for you.

Pros

I like all the options that you have to build a website the information available, and the explanations are so very helpful. The fact that i can do it myself and put what's in my head in my website with absolutely not an ounce of prior experience. I like to learn and know how to do all aspects of my business and when I become wealthy enough to have someone else do it I can understand more. But I like it and think it is also fun for my creative side.

Cons

There's so much to know. But its not the fault of Wix it's the facts of a growing industry and its complexity.

Alternatives Considered

MassageBook and GoDaddy Website Builder

Reasons for Switching to Wix

Options that were available. The templates were better than others at the time and the ease of building a uncomplicated website with adding our own touch was beyond all the other website builders the best for starting out. Especially since I had not an ounce of experience. But I could add MassageBook to my website so that was a great feature.
Sifiso
Sifiso
  • Industry: Packaging & Containers
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 11/9/2024

My overall experience with Wix

The platform is extremely user-friendly, with drag-and-drop editor that simplifies the process of building a website. The wide range of templates and customization options allows for creative freedom, making it easy to design a site that fits specific needs.

Pros

Its drag-and-drop editor, making it easy even if you don't have coding skills. I also like the wide range of templates, apps, and features that cater to different businesses, small one's, personal blog, or online store. Additionally, the platform's integrated SEO tools and analytics which are very helpful for optimizing site performance and visibility.

Cons

If you decide to switch to a different template, you have to rebuild your site from scratch, which can be quite time-consuming. While Wix offers many features, some advanced customization options require upgrading to more expensive plans

Michelle
  • Industry: Research
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
3
Customer Support
5

5
Reviewed on 15/9/2024

Sometimes it works and sometimes it doesn't

It's usually good, except when the updates create more work. I did not like that and it has happened a few times now. I don't like the increase in fees and neither do my clients.

Pros

It's easy to work on, except when they make stupid updates that make it take 60 minutes to fix something that should have taken 5 mins.

Cons

This new update moved things I had already placed. It changed where I wanted things and wouldn't let me put them back. It added spacer which was not needed or wanted. TERRIBLE update. Thank god I was able to turn it off, but I had to waste another 25 minutes on chat to find it. That's 90 minutes thereabouts wasted as a result of the pointless update.

Alternatives Considered

WordPress, Squarespace and GoDaddy Website Builder

Reasons for Choosing Wix

Company bought out. DIdn't like the new one.

Switched From

Microsoft Project

Reasons for Switching to Wix

One stop shop. Ease of use is better, when Wix doesn't update it and cause it do stupid things.
Verified Reviewer
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 17/10/2024

Love Wix!!!

Smooth overall experience, I’m happy for stumbling upon such a great platform.

Pros

It’s usability is great and I appreciate that since I’m no tech pro!

Cons

There is some learning curve to understanding the system, but once I got it, I got it.

Heather
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/1/2025

Wix-A Great Choice to Design, Create and Manage Your Website

Overall, Wix renders a professional site and also offers the ability to manage the traffic to your site with additional features and products. It is great to have all of this available in one place.

Pros

Website creation is made easy with the use of a plethora of templates. Finished product looks professional and ranks better than other websites not made through Wix. I also appreciate that there are friendly, knowledgeable people to help if needed too.

Cons

I really have not had an issue with Wix and have maintained my site for 4 years.

Alternatives Considered

WordPress

Reasons for Switching to Wix

Ease of use and quality of finished product and services.
Tammy
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/8/2024

Why I think you should give WIX Website Builder a try.

My overall experience with WIX has been excellent. I've had a few issues over the years but the support has helped work things out. Once WIX figures out a way to have the support easier to reach, then I will give it a 10 out of 10 score.

Pros

I have been using WIX Website Builder for years and I am very familiar with how it works. It's user friendly and there's plenty of search options to find what you are looking for or to get steps on how to do something. It has tons of options and stays current with the latest trends.

Cons

The only issue I have found with Wix is the amount of time it takes to get to talk to a person. There's too many questions even though I understand they are trying to narrow down the problem so the customer can fix it themselves but at times, the customer may just need to talk to someone for help. This can increase stress and anxiety when there's already a problem that the customer is having and to keep pushing questions on them, Well, this will raise the frustrations.

Mehmet Recep
Mehmet Recep
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
2

3
Reviewed on 22/8/2024

Almost Perfect, A Dozen Steps Away Being Wonderful!

Pros:
1- Very easy to use and time saver for any level of web development,
2- Safe and fast servers,
3- High quality library.

Cons:
1- Expensive,
2- High renewal prices,
3- Extra costs,
4- Slow customer support.

Overall, if you have a budget to use for it, it's definitely worth it. But there is no any cheap alternatives for the presented technology.

Pros

Wix probably has the most efficient design tool for creating a web page. It's not only working with templates, also, you can create your own templates. You can easily add segments, like text, images, video, etc. Drag and drop features are very effective and useful. Besides this, contact page features are also very useful. I set up my contact form easily and this is a very complex process if you are not a web developer with WordPress and other types of platforms. I like the main panel too. I did my webpage responsivity for mobile phones and tablets with a couple of clicks.

Also, they have a really good library. You don't even need to pay for images to Stock image platforms.

Overall, I have my own website in Wix and plenty of accounts for my customers. Wix is totally a time saver. I'm not afraid of revisions after I start to work with Wix. Even though I have high experience with WordPress, my first choice is Wix. If you are a very beginner with Web page design, you can set up a professional-looking website within 2 hours and this is really great.

Cons

In my opinion, Wix has a great developer team but l can't say the same thing for the marketing department.

1- You can start using Wix at very low prices. They always offer %50 or even higher discounts for the first year. But after 1 year, you need to pay almost equal to 3 webpage costs.
2- The Wix premium domain does not include an e-mail account. You need to pay really high prices for each e-mail account for each person. Standart domain services is already have e-mail accounts. For every single customer, I also purchase a domain account from a different company and direct their e-mail account to Wix. This is a very exhausting process.
3- Last thing is, customer support is very slow. Once, I needed urgent help and I could get a response after 2 days. Also, you can contact Wix in your main language. But customer support is based in the USA (I think so) and you need to set your timezone for a phone contact. This is a serious minus for me.

Travis
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 8/9/2024

Anticipating Wix’s Effectiveness in Supporting the Organisation's Compliance

Using Wix brings unexpected efficiency in handling regulatory documents and policies. Its easy-to-use interface makes it simple to update and share compliance information across different university departments. Plus, Wix's strong accessibility features help the university easily meet digital compliance standards.

Pros

The platform’s easy drag-and-drop interface allows for quick creation and updates of web pages related to compliance, shortening the time it takes to communicate policy changes to the university community. Wix’s SEO tools also help make sure important compliance information is easy to find for students, staff, and external auditors.

Cons

While Wix provides basic security features, a university handling sensitive compliance data might find them lacking for stricter regulations, requiring extra security measures.

Iszy
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 14/8/2024

I love the interface, but when will Wix get better SEO?

I enjoy using it with my work, and I also chose to use it for my own personal website, but there are tiny details like the terrible SEO that really ruins it for me. I've encountered more issues on platforms like Wordpress or Squarespace, so it's really a lesser of two evils case.

Pros

I love the Wix interface, and in particular the Wix Studio. It gives so much customization for a website with very little UX design knowledge required, and it gives you way more freedom with your site than platforms like Squarespace.

Cons

They are really quite terrible with SEO. It is near impossible to get sites to rank, and there is a lot of unnecessary HTML that is added to your site that you can't edit or remove, which in turn leads to quite poor loading speeds and lower than average SEO scores. Especially considering that there is no recipe schema plugin, like you get with Wordpress, I have to write my own less effective recipe schema to try and help my recipes rank.

Dilak
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/9/2024

Wix: Remarkable Tool for Website Design and Hosting

It is way too easy for me to create and design websites and boost the SEO of our brand.

Pros

Wix offers WYSIWYG editor tools which allows me to save time when creating and designing websites.

Cons

I use Wix as Squarespace alternative and it suits all my needs without experiencing issues.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 20/8/2024

WIX review

Wix is a web designer that some say is not difficult to utilize and has an incredible by and large experience. It has an intuitive proofreader, a huge choice of layouts, and an easy to understand interface that can assist novices with following Website optimization best practices. Wix likewise offers a free arrangement for testing out the stage.

Pros

A simplified manager which awards you all out inventive control and the capacity to plan a site regardless of your expertise level. 900+ expertly planned layouts for a different scope of enterprises and site needs, including on the web stores and web journals.

Cons

Wix offers an immense variety of highlights and instruments to help you get and become on the web, yet it tends to be a ton to truly understand, particularly in the event that you're a fledgling to site building. Limitless extra room is just accessible on Wix's most costly arrangement.

Erik
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 7/8/2024

Easy way to create a professional and beautiful website

I have been using Wix for almost 10 years, for several websites, always my experience has been good, the process to create and mantain the website is very smooth.

Pros

Is easy to use, efficient... you can create easily an quick a new website. Additionally it has a lot of integration with plug-ins and tools.

Cons

I think its strenght is not in e-commerce, i think they could more capabilities for e-commerce (i.e. shoppify is the king in e-commerce). Also WIX is not the cheapest, but I think Wix have a lot of advantages.

Alternatives Considered

Joomla, GoDaddy Website Builder and Shopify

Reasons for Switching to Wix

Because the easiness of use and the good looking templates, that at the end save money by creating websites in a short time.
Jackie
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 19/8/2024

Best option on the market

Overall, Wix is costly and customer service can be a challenge, but there is certainly no perfect option. As far as what I have experience with through some of the other major platforms, this is the best solution for small businesses. It can be easily used by someone with no experience and for professionals. You can build a website without putting any money towards it, and I would definitely recommend doing that if you're on the fence.

Pros

Wix is a great platform that is both easy-to-use as a CRM tool and building platform. Whether you're experienced with web building or completely clueless, it offers options that work for any experience level. For small businesses, Wix offers enough tools and resources that you could run your entire business through one platform if you know what you're doing.

Cons

Wix is on the pricier side. Customer service can be completely hit or miss depending on which service rep you get, and they seem to try to drive you towards the AI and website answers, even when your solution doesn't lie there.

Alternatives Considered

WordPress and Weebly

Reasons for Choosing Wix

Squarespace was ridiculously expensive and allowed for almost no customization. It was difficult to make changes, and some changes had to be made by contacting their support team.

Switched From

Squarespace

Reasons for Switching to Wix

Wix seemed to have the best reviews, most offerings, and most customizability
Melanie
Melanie
  • Industry: Online Media
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 10/9/2024

Great to start but not for serious websites

I like Wix for the ease and to simply have a website as a brand front (a page for people to land on) or to maintain a blog. However, this was not going to be a lasting choice for me because ai wanted more out of my website. I needed more customization than I could get from Wix (free version).

Pros

Very user-friendly with many customization options available through their templates and the drag and drop system to build a site. It is easy to build a polished-looking website quickly so I would recommend it for website novices.

Cons

Mostly little tech issues bug me, like: not being able to switch templates once I've started on one, slow-to-load pages, or how I cannot input some coding to improve the functionality/appearance of a page. It can be restrictive if you want to do more with your website.

Vivan
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

4
Reviewed on 25/9/2024

Great for beginners

It was great for my particular use-case, which was designing a website from scratch quickly and highly customize what's on it.

Pros

It's very easy to get started and design a simple website. It's perfect for beginners.

Cons

A lot of advanced features (advanced animations, menus, navigation) is missing.

Alternatives Considered

Webflow and Bubble

Reasons for Switching to Wix

It required way less setup and the UI was easier to grasp. We also didn't need to worry about responsive design because it's essentially just two websites, one for web and one for phone.
10,246 reviews

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