TimeClock Plus

Pros

It IS very user friendly, and easy to use.

Cons

It is So frustrating to not be able to make edits to incorrect time punches without being required to submit a service ticket.

Alternatives Considered

Reasons for Switching to TimeClock Plus

Pros

Integrating can be stressful and time consuming with any software but Time Clock Plus walked us through each step and continues to provide support. The software is easy to use, gives us the information we need and exports to our payroll.

Cons

I would like to have more options to personalize some of the reports.

Alternatives Considered

Reasons for Switching to TimeClock Plus

Pros

I like how simple it is to clock in and out with the software

Cons

Wish there were more features and options with the software

Pros

It’s efficiency, clarity and ease. It is the only way to stay organized with a large company.

Cons

That it takes a while to add each employee to the system.

Pros

This is a great product. The user manual is excellent as well. In over 7 years I have only needed to call tech support once.

Cons

For our assisted living communities, this has worked excellent.

Alternatives Considered

Reasons for Switching to TimeClock Plus

Pros

Very easy to use, no member of staff has ever had difficulty

Cons

No real concerns. Sometimes freezes but I think that is more an issue with us, than the product

Pros

Super easy to use. Able to track time and clock in/out easily.

Cons

Features are basic and do the job of providing a punch in/out system. It gets the job done and allows you to clock in/out. But not much more than that.

Pros

TimeClock is perfect for people that need an accurate way to look at all of their working hours and clock in an out with ease. It is a perfect software to use with employees and it is so easy to do. When we first implemented the software in my school district it took no time for employees to get adjusted and understand what they needed to do. I have already recommeded this software to others

Cons

I liked everything about TimeClock Plus no complains!

Pros

It only takes a few seconds to clock in. It does a really good time of tracking breaks. Very user friendly even for those not always behind a desk.

Cons

Honestly I haven't found any cons yet. The system does exactly what they said.

Pros

I am an educator and we use Time Clock Plus daily to clock in for work. It is simple and user-friendly. It is also easy to access the dashboard and see your current hours.

Cons

The downside is that employers can put controls on there as you won't be able to clock in with the phone app because your district doesn't allow it.

Pros

What I like most about TimeClock Plus is the numerous punching choices and the integrations that we can do.

Cons

I wouldn't say that TimeClock Plus has any significant downsides for me but I supposed the reporting can still be improved.

Pros

Ability for employees to connect remotely to check hours or request time off. Export features that speed up the work of payroll. Audit capabilities that track who made changes and when. Automated reports that send information to the right people at the right time. Web-based platform that allows for multiple clock-in points to reduce congestion around timeclock at sign-in and lunch time. Responsive Tech support reps that are well versed in the product and able to answer questions or explain features clearly. Ability to send a message from one place to every active employee for emergency notifications or updates.

Cons

Extensive features that, while great, can be a bit confusing to navigate or find depending on how they are labeled.

Pros

We struggled so much looking for solutions to keep attendance and track breaks, etc. We used several budget solutions that didn't work correctly. TCP was a game changer, it was a complete overhaul, it gave us the ability to keep track of many aspects of personnel attendance in each of our 11 locations.

Cons

The onboarding was tedious and the learning curve was a bit higher than expected. Especially when you are dealing with so many employees.

Pros

Software is intuitive and easy to use. Every report that I need is already built in to the software. No need for custom report writing. The customer support is great. I am able to get questions answered right away and they even call back after a few days to follow up and make sure everything is working well. Well run company.

Cons

The most recent software update moved around several options making the software not as easy to navigate. All functionality is still there, just harder to find having used the old version for several years. Also, the web based product is fairly slow at running reports that cover multiple months. Our company recently upgraded our internet connection which helped this problem.

Pros

I liked the ease of clocking in and out when the sytem worked.

Cons

Lots of glitches then required manually entering employee's clocking in and out.
We decided to cancel after our contract was completed but they would not return phone calls or emails requesting cancellation and instead sent our account to collections.

Alternatives Considered

Reasons for Switching to TimeClock Plus

Pros

Initially, it worked as it should...then was too expensive with no way of getting out of the contract.

Cons

The support is abysmal. They don't care about anything but their money.

Pros

I never got to the point of getting to use the software, so I don't have any input on the actual user experience.

Cons

As part of implementation, I do know that they are very inflexible in the complexity of allowing you to select multiple jobs for multiple departments. If you do not have a very simple Job costing flow then you are unable to have multiple jobs with the same name as part of your workflow and job selections.

Pros

Time tracking is good, but there are better out there. Mostly chose for scheduling system that was sold as being very specific to our industry.

Cons

Too many to list. It is not at all what we were "sold". Implementation is a incomplete nightmare. The implementation "specialists" dont even know how the software works. They are just "data inputter's" and they do very little of that even. We've had the system for well over a year and it is still not set up and has many "technical" issues.

Pros

What I like most about TimeClock Plus is the IOS app. I can quickly and easily clock in and out and view as well as verify my hours.

Cons

There aren't very many cons that I have with TimeClock Plus. The biggest one that I have is with the interface. It could use a little work. Also, I'm not sure if it is with my program in particular, but one personal dislike that I have is that it logs you out too soon. I could use a little more time with the site before it logs me out.

Pros

It's cheapER than other software. But you get what you pay for. Which is low quality, barely working software.

Cons

But you pay for what you get. This last upgrade to V7 of their product was awful. The Single Sign On integration barely works. We found a blatant security hole in their software for that piece as well. A user could log in and once in, could back out and then login as ANY other user without their password. It took them almost a year to fix that issue before we could go live. Also, we had trouble getting single sign on to work in the first place. We actually had to call another one of their clients to help us as their own support staff couldn't get it to work.

Pros

The ease of use for our employees, the integration into our financial software, the integration of our substitute system into TimeClock Plus and the setup of any employee and their job codes.

Cons

We do not track our absences in TimeClock Plus but we move them into TCP to be able to pay overtime, etc. correctly and I would like to be able to look at the errors without having to dig through all the absences that are showing up as errors.

Pros

I like that I can clock in on my phone and that there's usually an easy way to fix last punches if I forgot to do something. I also like that it keeps track of PTO and things like that for the whole year, which is handy when we need substitutes.

Cons

I dislike how difficult it is to initially set up on a phone. Whenever a teacher gets a new phone or something like that, I have to help them figure it out all over again. I also dislike that the offline feature has never seemed to work. If a server is down and it redirects you to the offline version, those punches don't always seem to stick.

Pros

Works as intended without costly implementation and without need for training

Cons

Very little. works great. Branded background imaging.

Pros

I like that the software can be accessed from anywhere and is easily able to be set to your business needs.

Cons

There are times when employees have trouble punching out due to the sensitivity. This can be changed but they still have issues at times.

Pros

Fairly easy to use. Ability to adjust missed clockins.

Cons

When the systems go down, the software is down, Including the phone login options. Inconvenient to not be able to log in on my own device while on the WiFi.

Pros

Easy access to setup. Employees have no problem using it.

Cons

None that I can think about. It’s been very good.

Pros

How easy it was to navigate not to mention the ability to keep up with my schedule and hours

Cons

It's a fantastic addition to the workforce world there's nothing I dislike

Pros

Easy interface. Cost effective. Automatic updates.

Cons

Some glitches when updates happened. Quick turn around time to get fixed

Pros

Very good support and very easy to use and so stable

Cons

it wasn't easy to deploy, it was necessary develop an interface with oracle

Pros

Great interface for employees to request time off! The mobile app is very convenient for this and staff has been receptive to this new way of putting in requests.

Cons

Since we are a school our leave runs on a fiscal year, rather than calendar year, which is apparently not compatible with TimeClock Plus. This has been VERY frustrating in trying to verify correct leave balances and leave taken school-year-to-date for over 100 employees.

Pros

It was affordable and customer support was competent

Cons

Mobile clock in and out was sporadic, field guys complained that at times they couldn't clock in. Had to delete and download the software again. Management interface was cumbersome and software did not integrate into my accounting software.

Pros

It's easy access and the multiple things you have the opportunity to pick or is already incorporated into your own system making the features that more easier and when you can have a software like that it is as if you created it yourself great minds think alike so being said not really a downside to it it a must in your business.

Cons

The price alot of the features I needed or had to use was either out of my budget and I could not afford it would freeze or act up here and there but add some of the cool features to the lower price side and create better features that is worth paying for.

Pros

Wasn't much that I liked about this software, a lot of time wasted.

Cons

Not user friendly, had to call customer service constantly for help.

Pros

The seamless integration with our payroll software; the ease in fully automating ALL manual, paper-based time/attendance/payroll processes; the ease of detail reporting; the EXCEPTIONAL customer support; the ease of use for employees and managers; the accuracy in maintaining federal and state compliance; the management of COVID-19 related matters; the ability to track FFCRA, FMLA, and other compliance tracking; the management of the company and care it provides to customers; and the knowledge base of the support team and resources available for users.

Cons

There is nothing I do not like about TCP. I submitted several requests for enhancement to company readily designed and implemented.

Pros

I love this software it's accuracy using it's automated time tracking which eliminates the need for manual timekeeping, reducing errors and improving accuracy.

Cons

I haven't experienced any negativity using this software

Pros

As an Administrator of the User side of the TC Plus application, I find that the "Copy" function of User Assignments is EXTREMELY helpful.
There are perhaps Hundreds of Property Settings that may be attributed to a User, particularly Supervisors & Managers.
When I add a Supervisor to an OU (Organizational Unit), I find the "Copy " Profile Assignments from a like Supervisor to be a valuable time-saving function.

Cons

The nesting of various functions is non-intuitive. I recall the first time I attempted to change a Users Password, the difficulty in locating the Form Controls which managed this method were extremely confusion. Also, the "Search" method is a bit confusion, and is not Inherited by all forms as one would expect. Once on an Employee, clicking "Roles", for example, does not display the Roles the Employee has, but defaults to the Role settings within the Organization.

Pros

It is very easy for our employees to use as far as just clocking in and out. The mobile app is really helpful for our employees as well. As a Time Clock Plus manager, I appreciate the simplicity of it ... it makes it easier to train and encourage the use of it by our employees.

Cons

Some things seem to require unnecessary steps... The split shift comes to mind, now... If I choose a segment to split, I obviously am requesting to SPLIT that segment, so why do I then have to click the .\. icon again to split it? and why do I need to put in a "Length" under the break column a half hour IS 30minutes... just seems redundant. And why then does that segment show in red and an automatic break deduction, when actually the break is the gap of time between the two segments I just created.

Little things like that become annoying over time. And really I guess there is no HUGE glaring thing that I dislike. And, to be fair, it could be that I havent learned all the ins and outs of it yet.

Pros

I like the self-service feature of TimeClock Plus. All clocked hours are visible over the course of the pay period. Requests for punch adjustments are submitted through the software, as well as requests for use of vacation time, and reporting of sick time used. The software is linked to the workstation IP address, so punches can only be made while in attendance.

Cons

Occassionally time punches are not logged the first click through. I always double check the daily log to ensure each punch is recorded, and sometimes have to click through a second time. If I get rushed and a punch isn't recorded, the approving manager is able to make adjustments.

Pros

The ease of use is a great pro. Managers catch on quickly. Easy to fix when people forget to clock in and out. The reports are a great asset and being able to narrow things down by job code is a great plus.

Cons

I cannot figure out how to round the time. This would help greatly. If someone worked 2 hours and 13 minutes, I need it to round, in this case to 2.25 hours. I have gone through the manual and searched through the site and cannot find this as an option. I see it mentioned but no instructions on how to do this.

Pros

I like the format of the website and it has many functions, unfortunately not all work as well as they should

Cons

Customer service is especially terrible. The support team for the most part could not be any worse. Our account rep changed and she has no clue what she is talking about.

Pros

This is one of those rare cases where an entire review could be summed up in just the pros. To start, it's never been simpler to track your time, request leave, and do it all remotely at the same time before TCP. When you want to view time logged, you just go to view and select the option, and it's there! The design is simplistic and pleasant to look at. The absolute coolest feature is also being able to access earned leave time on the web and remotely. This is a fantastic addition, and on top of it you can do projected earned time up to 20+ years from the current date. This may be a small thing for some, but it's a huge deal when you want to know how much time you're being rewarded with when working 40+ hours a week.

Cons

One of the only constant annoyances was a two-step login that could be tedious when forgetting to clock in, or forgetting to clock out.

Pros

I like that its cloud based. I like that you can configure the software to fit your companies specific needs. I like that you have the options for physical timeclock or web browser timeclock or even mobile app clocks. The customer and technical support is amazing. Timeclock offers web training events to make sure you are knowledgeable on the platform.

Cons

Learning some of the features can be difficult. It's definitely a learning curve at first but is worth it once you figure it out.

Pros

Easy to use, I was able to setup the basics and import new hires easily into the software. Basic demographics of new employees is put into the system and then they are given a double-digit number to clock in and out of.

Cons

If the employee has mistake when clocking in or out, we are not able to fix it right away. They need to contact our administrator and then we can make the changes. But this has caused problems because we have an employee who is worried about their hours and we are trying to serve our customers. Basically, if a problem arises when punching in/out it disrupts the current work flow.

Pros

The program is amazing! It gives you the option to have multiple job codes for each employee. We calculate overtime based on a weighted rate and the TimeClock Plus system does that for you as well. The reports are great as well! I am able to print off reports showing the overtime and the different job codes. The system is very easy for employees to use as well. They are able to clock in/out with either the phone app,scanning their finger on the scanner located in the break room, or they can use a 4 digit code which is typically the last for of their social.

Cons

I don't have any complaints. Other than the pricing is a little high, however, you get what you pay for and this system has been a great tool for our school district.

Pros

It is very user friendly, easy to train new users.

Cons

When you have a large group, looking at Group Hours is very tedious. We have about 1500 users and it takes so long to load the group hours for the whole company. I have to break it down by school and do one at a time to save time. If you do bring everyone up, going from page to page is very slow.

Pros

From an adminstrative standpoint we find The software flexible and easy to use, reports and data export to our payroll service works great. Managers can easily correct punch issues, etc.

From a user perspective the software has been fine. Easy for our employees to clock in and out. The software and physical time clocks are straight forward.

From an I.T. perspective the software is ready to setup and admin, especially for a local install type package. Setup the server, database, shares and then install at the workstations. Easy install, reboot usually not necessary.

Cons

Our only real complaint is an I.T. issue. Backups are a very manual process. Easy to do but no automation with fail/success reporting. It is using a MS SQL express db so we were able to add that to our existing backup system with little trouble.

Pros

This was a huge upgrade from using timesheets made in Excel. The reporting features are especially great.

Cons

I heard the initial set up was kind of a headache. Once it was set up though, it’s been smooth sailing ever since.

Pros

- Easy to clock in and out. Most of the time.
- Ability to see leave request approval/declines is pretty nice.
- Sturdy piece of equipment.

Cons

- Sometimes it lags when you're attempting to clock in for the day.

- It has a few bug that should be worked out, such as attempting to punch in too fast after a previous person punches out. I think overtime those will be ironed out.

Pros

The most thing I like about this software is how much it offers. We use to use paper time sheets, therefore , being about to track real time is an update. In addition, I really like how we can set schedule to make sure employees aren't coming in early just to gain overtime.

Cons

Depending on how much your company does, it can be a pain to set up. For example, I realized after I already started you needed to do certain things first to make it easier on setting it up. Once I discovered this, I deleted everything I did to start over. It would have been nice to know where to start when setting everything up.

Pros

Priced very competitively compared to the other big name in time clock software and has handled all of our organizations needs. It keeps up with accruals, vacation, sick, and can also be customized to keep track of specific tasks. We just needed something basic for the ins and outs and vacation/sick and this is perfect, but also gives us the ability to do more if needed. Paired this up with the biometric time clock and we were up and running in a very short amount of time. We are uploading the data into our ERP and it has saved our payroll department hours of time.

Cons

Nothing really off the top of my head. We are using an excel spreadsheet with a macro to import our data into our ERP, but it works.