--- description: Review of When I Work Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: When I Work | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Absence Management Software](/directory/4774/absence-management-software/software) > [When I Work](/software/161998/when-i-work) # When I Work Canonical: https://www.softwareadvice.ie/software/161998/when-i-work Page: 1 / 52\ Next: [Next page](https://www.softwareadvice.ie/software/161998/when-i-work?page=2) > When I Work is an employee scheduling and time tracking solution that helps businesses streamline shift management and enhance workforce productivity. Through its intuitive interface and robust features, this software streamlines scheduling processes, tracks attendance and facilitates seamless communication among team members across various industries. When I Work provides a range of essential features to optimize employee scheduling and time tracking. It allows users to create and share work schedules, ensuring efficient shift management. It helps transform any device into a time clock to monitor attendance, breaks and time-off accurately. Additionally, it facilitates team messaging to promote communication among team members without the need to exchange personal phone numbers, enhancing coordination and collaboration.  When I Work software offers mobile applications for users to access scheduling and time tracking functions on both desktop and mobile devices, ensuring convenience and flexibility for all users. The platform enables shift confirmation and management by allowing employees to confirm shifts and monitor shift swaps and drops in real-time, ensuring efficient shift coverage. Additionally, labor forecasting tools support effective management of labor budgets, contributing to cost optimization and operational efficiency. When I Work offers full-service payroll software as part of its comprehensive suite of workforce management solutions. It is designed to streamline payroll processes, making it easier for businesses to manage and execute payroll tasks accurately and efficiently. By integrating full-service payroll software into their operations, organizations can simplify payroll administration and ensure compliance with tax regulations and labor laws. This feature eliminates the need for manual calculations and reduces the risk of errors in payroll processing. Additionally, its payroll tool automates tasks such as tax calculations, deductions, direct deposits and more.  When I Work offers a time clock feature that streamlines time tracking for employees. The time clock feature allows employees to clock in and out using any device, whether it's a computer, tablet, or smartphone. It ensures that employees can easily record their hours worked, breaks taken, and time off, enhancing accuracy in time tracking. Additionally, it facilitates real-time monitoring of employee attendance and provides managers with insights into labor costs and workforce productivity.  Employees can view upcoming shifts, breaks and time-off requests within the time clock interface, providing them with easy access to their work schedules. Additionally, the time clock feature supports geofencing capabilities, allowing businesses to set location-based restrictions for clocking in and out, ensuring that employees are physically present at the designated work site when recording their time. When I Work allows integration with various third-party applications such as Gusto, QuickBooks and ADP, catering to businesses of various scales. Pricing is structured on a monthly basis and the platform provides assistance through online tutorials, written resources and a ticketing system for support. > > Verdict: Rated **4.5/5** by 1270 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1270 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: When I Work - **Location**: Minneapolis, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$2.50 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Single location plans start at $3 per user per month. When I Work is offered as a subscription on a month-to-month basis. There are no long-term contracts and a credit card is NOT required to start a free trial. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, Ireland, Netherlands, New Zealand, Singapore, South Africa, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Attendance Management - Attendance Tracking - Automated Scheduling - Automatic Time Capture - Availability Management - Billable & Non-Billable Hours - Budgeting/Forecasting - Calendar Management - Calendar Sync - Class Scheduling - Client Database ## Integrations (23 total) - 321Forms - ADP Workforce Now - Access PeopleHR - Crew - GoCo - Google Calendar - Google Workspace - Gusto - Gusto - Meta for Business - Mindbody - OnPay - PayPal - Paychex Flex - QuickBooks Online ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Absence Management Software](https://www.softwareadvice.ie/directory/4774/absence-management-software/software) ## Related Categories - [Absence Management Software](https://www.softwareadvice.ie/directory/4774/absence-management-software/software) - [Employee Monitoring Software](https://www.softwareadvice.ie/directory/4593/employee-monitoring/software) - [Restaurant Management Software](https://www.softwareadvice.ie/directory/2165/restaurant-management/software) - [Attendance Tracking Software](https://www.softwareadvice.ie/directory/404/time-attendance/software) - [Employee Vacation & PTO Tracking Software](https://www.softwareadvice.ie/directory/1892/vacation-tracking/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5058 reviews) 2. [BambooHR](https://www.softwareadvice.ie/software/27196/bamboohr-payroll) — 4.6/5 (3108 reviews) 3. [Rippling](https://www.softwareadvice.ie/software/410674/rippling) — 4.9/5 (4614 reviews) 4. [RUN Powered by ADP](https://www.softwareadvice.ie/software/422321/run-powered-by-adp) — 4.6/5 (1333 reviews) 5. [Paycom](https://www.softwareadvice.ie/software/32588/paycom) — 4.4/5 (1188 reviews) ## Reviews ### "When I Work is great\!" — 5.0/5 > **Mikaela** | *25 March 2026* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: I love how straightforward it is to use. I don’t have to think much when using it and I love that\! It’s great\! > > **Cons**: I have experienced too many issues with When I Work. I think it is a great platform that operates smoothly. > > I’ve had a pleasant experience with When I Work. I love how easy it is to use. Everything is easy to access\! ----- ### "When I work is the best" — 5.0/5 > **Rose** | *27 February 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: The when I work app works great I like it because I can do my crew schedule anytime from home that way I don't have to go al the way to my store > > **Cons**: Only this is like to leave nots in individual crew members schedule in stead of at the bottom this would b a great help > > Works great I have no issues with this app my crew see the schedule as soon as I post it and the work chat gives us time to message for open shifts ----- ### "okay for small companies" — 3.0/5 > **Jessie** | *20 March 2026* | Veterinary | Recommendation rating: 5.0/10 > > **Pros**: easy clock-in kiosk. easy to use. easy for the staff to learn how to use, and review their schedule. > > **Cons**: the inability to schedule different shift types, such as 4x10 or 5x8's and to be able to keep track overtime that applies to those shift types > > It is a good app for small companies with not a lot of employees, or companies that don't have different shift types ----- ### "When I Work at Animal Care Center" — 4.0/5 > **Ed** | *16 March 2026* | Veterinary | Recommendation rating: 9.0/10 > > **Pros**: The reporting is quick and Easy, Notifications and reminders are customizable by user, It is very easy to use once you learn, Great value for the price, I appreciated the Time and PTO tracking. > > **Cons**: Not super intuitive. Have to look for where things are located. I wish I could have found a tutorial to help navigate. But reaching someone for support was easy > > We have been using it for a couple months now. It seems to work well and satisfies our needs. I definitely save time doing payroll sheets at the end of the pay period. The employees like the ease of clocking on from their phone, i like the ability to set the parameters that require them to be on site or remote by employee ----- ### "A User-Friendly Scheduling Tool" — 5.0/5 > **Nati** | *25 February 2026* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: The platform is incredibly easy to use, both for managers and team members, and their customer service is outstanding. Anytime I’ve had a question or needed help figuring something out, their team has been responsive, patient, and genuinely helpful. They even helped troubleshoot an issue that turned out to be related to our firewall, which was well above what I expected. > > **Cons**: The only challenge I run into is how time off is itemized in the summary. Around holidays, it can be tricky to distinguish how much time is actual PTO versus Holiday Pay. I have to manually break that down for our payroll company to make sure PTO banks aren’t affected incorrectly. > > That said, this is a small inconvenience compared to how much value the system provides overall. It’s reliable, user-friendly, and well supported. I truly love it. ----- Page: 1 / 52\ Next: [Next page](https://www.softwareadvice.ie/software/161998/when-i-work?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/161998/when-i-work) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data