--- description: Review of Centrical Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Centrical | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Gamification Software](/directory/4722/gamification/software) > [Centrical](/software/165247/gameffective) # Centrical Canonical: https://www.softwareadvice.ie/software/165247/gameffective Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/165247/gameffective?page=2) > Centrical is the Workforce Orchestration System for the hybrid frontline, where people and AI agents play as one team. Across sales, service, and operations, Centrical turns a business goal into a running performance program, building the KPIs, learning, coaching, simulations, and challenges needed to turn strategy into frontline behavior, and behavior into outcomes. The system builds and runs the program across Centrical and connected systems, getting smarter with every cycle so organizations move from strategy to execution faster, while people remain in control of the decisions and judgment that matter. Founded in 2013, Centrical serves Fortune 500 enterprises across 150 countries and 60 languages, with offices in New York, Tel Aviv, and London. Customers include adidas, DHL, Deutsche Telekom, IHG, and two top-five U.S. banks. Centrical is recognized as a leader in Workforce Engagement Management by Frost \& Sullivan and QKS Group. > > Verdict: Rated **4.4/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 8 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Centrical - **Location**: Raanana, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$0.01 - **Pricing Details**: Contact our sales team to receive a pricing quote. - **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic and 42 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Assessment Management - Asynchronous Learning - Badge Management - Benchmarking - Built-in Course Authoring - CRM - Campaign Management - Chat/Messaging - Collaboration Tools - Communication Management - Content Delivery - Content Library - Content Management - Contest Management ## Integrations (12 total) - Confluence - Jive - Microsoft SharePoint - Microsoft Viva Engage - Oracle CRM On Demand - SAP Business One - SAP SuccessFactors HCM - SAP SuccessFactors Work Zone - Salesforce Sales Cloud - Verint Workforce Management - Workzone - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Gamification Software](https://www.softwareadvice.ie/directory/4722/gamification/software) ## Related Categories - [Gamification Software](https://www.softwareadvice.ie/directory/4722/gamification/software) - [Sales Coaching Software](https://www.softwareadvice.ie/directory/4369/sales-coaching/software) - [Sales Enablement Software](https://www.softwareadvice.ie/directory/595/sales-enablement/software) - [Employee Engagement Software](https://www.softwareadvice.ie/directory/3397/employee-engagement/software) - [Contact Centre Quality Assurance Software](https://www.softwareadvice.ie/directory/4478/quality-assurance/software) ## Alternatives 1. [Rallyware](https://www.softwareadvice.ie/software/96791/rallyware) — 4.9/5 (26 reviews) 2. [Centralpoint](https://www.softwareadvice.ie/software/93286/centralpoint) — 4.6/5 (9 reviews) 3. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (1005 reviews) 4. [Beam](https://www.softwareadvice.ie/software/516993/Beam) — 5.0/5 (2 reviews) 5. [Spinify](https://www.softwareadvice.ie/software/102785/spinify) — 4.5/5 (199 reviews) ## Reviews ### "Smooth performance management" — 4.0/5 > **Verified Reviewer** | *29 April 2021* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: My company implemented the software as a stream of a performance management program (I was in the project management team). I have found very good professionals from GamEffective side that helped us configure and customize the tool with great availability. The tool is smooth and allows our people to monitor their production performance > > **Cons**: Interface is sometimes "too minimal". That is not always good, since it seems quite reductive in some cases > > Very good experience with a great company. I suggest to use the software in all the environment where production performance have to be monitored and shared real-time with the agents ----- ### "An effective and easy-to-use tool" — 5.0/5 > **Verified Reviewer** | *4 October 2021* | Internet | Recommendation rating: 9.0/10 > > **Pros**: - Our onboarding was flawless and supported by a great agent from GE to show us how we can adapt the software - Easy-to-use and actually engaging for our sales team - We ran already a couple of successful trainings with stronger results than usually > > **Cons**: Interface could have some more functionalities, e.g. a modular approach to show less (for better intuitiveness) or more (for the full picture) information. ----- ### "Lives up to its promise" — 5.0/5 > **Thomas** | *19 March 2017* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: Great analytics Integrates seamlessly with salesforce and Zendesk Really drives performance > > **Cons**: Graphics are a little outdated > > We worked with GE on our call center getting our agents to learn a new product line. Their customer success team is amazing and helped us get up and running in under 4 weeks. Their content experts were very professional and helped us with best practices on making our training more approachable, cutting it down to a series of short sessions so it could be learned by agents on the job while doing their daily tasks. After this success we implemented their product across our sales teams also and they've been loving the platform. This is really a product that makes an impact ----- ### "An effective tool that truly engages employees" — 5.0/5 > **Judy** | *23 April 2017* | Financial Services | Recommendation rating: 10.0/10 > > Gameffective's platform brought a new spirit and really changed the oldschool training in our company. We wanted to freshen up our learning materials and find interesting ways to train new employees, so we reached out to Gameffective about their learning solution. I was surprised to see how much our employees loved the platform and how motivated they were to pass the training. Gameffective's team has always been there for us, up for new ideas and happy to answer question or solve problems if necessary. ----- ### "Great knowledge embedding and learning tool" — 5.0/5 > **Alex** | *9 October 2018* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: It does what it sets out to do - gamification of learning. It drove a behaviour change due to points being assigned to learning and application of skills. > > **Cons**: It can be inconsistent with reliability. This occurs when using it for a module - the app doesn’t display the information or a video correctly. Causes you to close and reopen the app ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/165247/gameffective?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/165247/gameffective) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data