---
description: Review of Dialer360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Dialer360 | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Call Center Scripting Software](/directory/3441/scripting/software) > [Dialer360](/software/167155/dialer360)

# Dialer360

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> Dialer360 is a cloud-based call center solution that offers predictive dialing, agent status boards, billing, call recording, local caller ID, internet chat and voice broadcasting features.


Dialer360 uses voices with British and American accents to answer and place calls. Voice recordings are made by Dialer360’s team of international agents.


Dialer360’s predictive dialing feature makes calls automatically, so users can make and receive any number of calls. Users also have access to agent status boards, which let them check on agents’ performance and activities.


This system also includes a database of recorded calls. Dialer360 stores these recordings on a secure server and users can search for recordings by date, lead name, phone number and more.


Dialer360 includes a customer relationship management (CRM) module that lets users track leads and handle all customer-related communications. Agents can use the system’s local caller ID feature to display local numbers to contacts.
> 
> Verdict: Rated **4.7/5** by 27 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 27 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dialer360
- **Location**: Manchester, UK
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Usage Based
- **Pricing Details**: Dialer360 offers pay as you go pricing plans
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United Kingdom, United States

## Features

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Centre
- CRM
- Call Centre Management
- Call Logging
- Call Recording
- Call Scripting
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- IVR
- Inbound Call Centre
- Manual Dialer
- Outbound Call Centre

## Integrations (6 total)

- Insightly
- Mailchimp
- Pipedrive
- SugarCRM
- Vtiger CRM
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Center Scripting Software](https://www.softwareadvice.ie/directory/3441/scripting/software)

## Related Categories

- [Call Center Scripting Software](https://www.softwareadvice.ie/directory/3441/scripting/software)
- [Call Monitoring Software](https://www.softwareadvice.ie/directory/1811/monitoring/software)
- [Automatic Call Distribution Systems](https://www.softwareadvice.ie/directory/1694/auto-call-distribution/software)
- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)
- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (858 reviews)
2. [CallHub](https://www.softwareadvice.ie/software/97073/callhub-call-center) — 4.4/5 (248 reviews)
3. [DialedIn CCaaS](https://www.softwareadvice.ie/software/20027/chasedata) — 4.8/5 (314 reviews)
4. [Convoso](https://www.softwareadvice.ie/software/2799/safesoft-contact) — 4.5/5 (386 reviews)
5. [CallHippo](https://www.softwareadvice.ie/software/80310/callhippo) — 4.4/5 (675 reviews)

## Reviews

### "Really easy to use, stable and cheap." — 5.0/5

> **Abdul** | *6 October 2017* | Recommendation rating: 10.0/10
> 
> **Pros**: I set this up for a friends contact centre back in 2013 and to this day it's been fantastic. He's expanded and at least 10 contacts centres I know are using it.
> 
> **Cons**: There wasn't sms functionality integrated which would have been nice but it may be there now. Not sure.
> 
> Up and running same day

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### "Success Partners" — 4.0/5

> **Saif Eldin** | *26 October 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Dialer360 been our success partners for years now. The services and valuable software they are offering is simply phenomenal. Id’ gladly recommend all of the Contact Center industry and individuals to use their products\!
> 
> **Cons**: The outbound dialing rate to the US is a bit  expensive.

-----

### "Review" — 3.0/5

> **Awais** | *14 January 2022* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: I believe they posses an excellent Support Team
> 
> **Cons**: The fluctuation in price sometimes make it tough to manage daily budgets
> 
> Satisfied

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### "Infusion" — 5.0/5

> **drew** | *12 January 2022* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Tech Support is always there to help if there is an issuse.
> 
> **Cons**: Sometimes systems goes down during work ours but tech support is quick to fix.  Also not the cheapest dialer.
> 
> I love the product

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### "Great for non profit" — 4.0/5

> **David** | *6 October 2022* | Nonprofit Organisation Management | Recommendation rating: 8.0/10
> 
> **Pros**: Great telephony integrated with computer.inbound and outbound with no dropped calls and integrates with salesforce.
> 
> **Cons**: The support team did not get back to me on occasion but no big deal
> 
> Overall works great and price is right and integrates with Zendesk and salesforce

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/167155/dialer360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/dialer360-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/167155/dialer360> |
| en-GB | <https://www.softwareadvice.co.uk/software/167155/dialer360> |
| en-IE | <https://www.softwareadvice.ie/software/167155/dialer360> |
| en-NZ | <https://www.softwareadvice.co.nz/software/167155/dialer360> |

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