--- description: Review of TextUs Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TextUs | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Marketing Systems](/directory/4630/marketing/software) > [TextUs](/software/167173/textus) # TextUs Canonical: https://www.softwareadvice.ie/software/167173/textus Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/167173/textus?page=2) > TextUs is a business text messaging software that enhances communication through SMS engagement. It offers two-way texting, campaign management, and automation features to facilitate conversations. The interface and mobile app allow teams to manage messaging workflows efficiently. The system includes scheduled messaging, keyword-triggered responses, and analytical tools to measure outreach effectiveness. TextUs integrates with CRM systems like Salesforce, HubSpot, and Microsoft Dynamics to maintain consistent communication records. It supports various messaging needs with features for conversation management and engagement tracking. TextUs provides data insights to measure messaging performance and guide communication strategies, serving as a comprehensive tool for organizations incorporating text messaging into their communication approach. > > Verdict: Rated **4.7/5** by 126 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 126 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TextUs - **Location**: Boulder, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$499.00 - **Pricing model**: Usage Based - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 2-Way Messaging - API - Activity Dashboard - Alerts/Notifications - Automated Responses - Campaign Scheduling - Collaboration Tools - Compliance Management - Contact Database - Contact Management - Customisable Branding - Customisable Templates - Data Import/Export - Drag & Drop - Engagement Tracking - File Sharing - Live Chat - MMS - Mass Texting - Message Personalisation ## Integrations (24 total) - ADP Workforce Now - Bluesky - Bullhorn ATS & CRM - Bullhorn Recruitment Cloud - Daxtra - Great Recruiters - Greenhouse - Herefish - HubSpot CRM - JobAdder - JobDiva - Okta - Oracle Fusion Cloud HCM - Oracle Taleo Cloud - SAP SuccessFactors HCM ... and 9 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Marketing Systems](https://www.softwareadvice.ie/directory/4630/marketing/software) ## Related Categories - [Marketing Systems](https://www.softwareadvice.ie/directory/4630/marketing/software) - [Remote Work Software](https://www.softwareadvice.ie/directory/4592/remote-work/software) - [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software) - [Internal Communications Software](https://www.softwareadvice.ie/directory/4572/internal-communications/software) ## Alternatives 1. [Project Broadcast](https://www.softwareadvice.ie/software/431569/project-broadcast) — 4.9/5 (650 reviews) 2. [Clearstream](https://www.softwareadvice.ie/software/321838/clearstream) — 4.8/5 (694 reviews) 3. [SlickText](https://www.softwareadvice.ie/software/167722/slicktext) — 4.8/5 (269 reviews) 4. [Text Request](https://www.softwareadvice.ie/software/306855/text-request) — 4.6/5 (1193 reviews) 5. [LabsMobile](https://www.softwareadvice.ie/software/527802/LabsMobile) — 4.8/5 (50 reviews) ## Reviews ### "Hard to remember what what I did before TextUs\! The efficiency is incredibly time saving\!" — 5.0/5 > **Erin** | *5 March 2019* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: It saves me time, frustration and so much more\! > > **Cons**: That I cannot attached documents to it, that would be even MORE fabulous but at least now I can receive documents which has been so wonderful\! > > Get responses and get them quickly\! ----- ### "TextUs is a fabulous tool\!" — 5.0/5 > **Michelle** | *11 February 2019* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love the convenience of being able to text using my computer keyboard and having that connect directly with our database. I don't have to waste time copying and pasting my communication notes - TextUs auto-populates my communication in database notes whenever I use it\! > > **Cons**: I'd love it if there were a way to combine individual texts into a single "conversation note" in my database. > > TextUs was able to quickly adapt to the way my teammates and I reach out to people, and mesh their system with our existing database. The customer service is top notch - responses are immediate to any concern, and generally they have a solution to problems within moments. ----- ### "Do not change to Next Textus if currently using Textus" — 3.0/5 > **Shannon** | *15 October 2019* | Human Resources | Recommendation rating: 4.0/10 > > **Pros**: I loved Textus because it was so user friendly and everyone in my office could jump in and see each conversation and make sure that we were giving the correct information. Also, the customer service has always been fantastic. Even after making the switch to Next Textus, customer service has really been fantastic (thankfully, that didn't change) > > **Cons**: They took something that was sooooo user friendly and easy and made it far too time consuming and with virtually zero ease of use. I can see if they were trying to make conversations more private, but now half of my office doesn't know what anyone else is doing unless they change their parameters to open and if someone responds, you have to know where to look and it doesn't update and kicks you off the mobile app, that never had issues (that we knew of) > > LOVED the standard Textus. Don't "upgrade" unless there are specific features you are looking for that Next Textus provides. For ease of use and multiple users, Next Textus doesn't come anywhere near the great experience we ALWAYS had with the standard Textus. It is far more time consuming now that they made it "individualized".. I wish they had the option to go back, whereas with my company that is the decision they made, but would be great if it weren't "all or nothing". I think it's great if you are an individual user having individual conversations that only you are reading and answering, but if you are in an environment where everyone in the office can and does answer incoming texts (for better response time and customer service), it is simply frustrating now. ----- ### "It's like having a cell phone on your workstation\!" — 5.0/5 > **James** | *14 December 2017* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Communicating with numerous clients across a large variety of industries can be challenging enough on it's own. Texting has become a preferred method of contact for busy people and using the TextUs app makes it very efficient on our end. Also, you can use this on a PC, Mac, smartphone on the go - all are seamless and allow us to communicate with current and potential clients on the fly. > > Mass communication and 1 on 1 communication are a breeze to manage with this software. ----- ### "One App for Texting" — 4.0/5 > **Pie** | *5 January 2023* | Outsourcing/Offshoring | Recommendation rating: 9.0/10 > > **Pros**: the capability to mass SMS candidates, employees, and other groups with invites to visit our offices and chat with a recruiter in person as well as messages thanking them for their online applications. > > **Cons**: It's the amount of Text Messages you can send per day. I hope they get to increase it and make it an exception. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/167173/textus?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/167173/textus) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data