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description: Review of Phonexa Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Phonexa | Reviews, Pricing & Demos - SoftwareAdvice IE
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# Phonexa

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> Phonexa is an enterprise-grade tracking software for performance, affiliate and partner marketing. The Phonexa Suite is the underlying tech that carries through the consumer lead and call lifecycle, helping performance marketing teams drive ROI for brands across affiliate, partner, and paid channels. Phonexa prioritizes outcomes-based marketing across customer interactions like clicks, calls, form submissions, website behavior, and more. Through its single operating solution, the Phonexa Suite gives D2C publishers, networks, agencies, and brands unprecedented access and control to campaigns, eliminates lack of transparency across lead generation, and automates processes. The Phonexa Suite allows clients to optimize frictionless customer acquisition efforts and analyze the sources that drive qualified pipeline. Phonexa’s global headquarters are based in Los Angeles with additional offices in the United Kingdom, Ukraine, and Canada. The company employs a staff of over 200. For more information, visit www.Phonexa.com.
> 
> Verdict: Rated **5.0/5** by 76 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 76 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Phonexa
- **Founded**: 2015

## Commercial Context

- **Pricing Details**: Phonexa offers three different pricing plans for its all-in-one suite for marketing automation for calls, leads, clicks, email, SMS, accounting, and more. &#10;&#10;U.S. Pricing&#10;Lite suite: starts at $250/month | $500 setup fee&#10;Premium suite: starts at $500/month | $1,000 setup fee&#10;Enterprise suite: starts at $1,000/month | $2,000 setup fee&#10;Custom: Book a demo to create your custom plan.&#10;&#10;U.K. pricing&#10;Lite suite: £250/month | £500 setup fee&#10;Premium suite: £500/month | £1,000 setup fee&#10;Enterprise suite: £1,000/month | £2,000 setup fee
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 34 more

## Features

- A/B Testing
- API
- Activity Dashboard
- Ad hoc Reporting
- Affiliate Management
- Archiving & Retention
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Behavior Analytics
- CAN-SPAM Compliance
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tagging
- Call Tracking

## Integrations (3 total)

- Google Ads
- Google Analytics 360
- Salesforce Sales Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Lead Generation Software](https://www.softwareadvice.ie/directory/1674/lead-generation/software)

## Related Categories

- [Lead Generation Software](https://www.softwareadvice.ie/directory/1674/lead-generation/software)
- [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software)
- [Lead Nurturing Software](https://www.softwareadvice.ie/directory/4229/lead-nurturing/software)
- [All-in-One Marketing Platforms](https://www.softwareadvice.ie/directory/4065/all-in-one/software)
- [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software)

## Alternatives

1. [HubSpot CRM](https://www.softwareadvice.ie/software/1854/hubspot) — 4.5/5 (4491 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18811 reviews)
3. [Meritto](https://www.softwareadvice.ie/software/340562/comprehensive-admission-suite) — 4.6/5 (619 reviews)
4. [Bigin by Zoho CRM](https://www.softwareadvice.ie/software/392397/bigin-by-zoho-crm) — 4.7/5 (744 reviews)
5. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (7002 reviews)

## Reviews

### "Massively Robust.  Incredible service and support." — 5.0/5

> **John** | *4 April 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: We have a lot of atypical workflows for our lead/call buyers.  Phonexa has worked closely with us to make sure we can work smoothly with all of them - which is exactly what they said they'd do when we were vetting them.  They have way more features and flexibility than the other SaaS's we tested, too.
> 
> **Cons**: Features and flexibility means complexity - and Phonexa can be complex, depending on how deeply you use it.  But doesn't it say something that what I like least about Phonexa is it's robustness and ability to handle pretty much everything we've thrown at them?  Not a lot of complaints about Phonexa from me.
> 
> We have large buyers who have unique needs and Phonexa delivers.  If they don't have a function to support our need, they've built it.  Yes, it's fast and reliable, but any other software can claim that.  They're differentiator is that they really do act as an extension of the business, taking ownership of tasks and communicating clearly about status and objectives.

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### "E-Delivery and LMS" — 5.0/5

> **Molly** | *30 October 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: The extensive reporting and automated notifications allows me to detect and fix any problems with campaigns before they become an issue. The reporting capabilities are like no other platform I’ve used. Which makes it easy to follow the precise lead journey.&#10;&#10;Another thing I like about Phonexa is the customer support. They endeavour to go above and beyond to help with any topic, whether its large or small. The team are never short on solutions and will even add in new features to fit around specific needs.
> 
> **Cons**: As it's quite a complex system with lots of capabilities, it can take time to understand. However, there is a comprehensive online guide where I found a lot of answers to my questions.
> 
> I have been using E-Delivery and LMS for a few years now and it has helped me reduce marketing costs and improve deliverability and overall performance of my campaigns.

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### "How can you not love the Phonexa platform?" — 5.0/5

> **Randy** | *31 October 2024* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: The platform has everything my company could need to support our marketing and lead gen efforts.  Their system is powerful and reliable and their support team is available for everything you need built.  All you have to do is know how to communicate it to them.
> 
> **Cons**: I don't have a "liked least" to share.  It's a top tier platform with great people behind it.
> 
> I've been very fortunate to work with Phonexa.  I've been able to have calls with senior members of their Team when needed and they've been able to customize solutions to support my business needs.  Their office is headquartered in my area and they've opened their doors for me to come and learn directly from their staff to enrich my own understanding of how to better win in my business endeavors.  It's been a great experience to say the least\!

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### "Phonexa is the BEST\!\!" — 5.0/5

> **Tony** | *24 October 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Unmatched reporting, best staff to work with, very proactive
> 
> **Cons**: I don't really have anything negative to say about them
> 
> I only have great thing to say. They have been very helpful since day one of using their services

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### "Exceptional support that sets Phonexa apart - overall a superior platform to the rest\!" — 5.0/5

> **Leo** | *20 November 2023* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: In our quest for software to enhance a vital aspect of our business, we explored numerous options, and without a doubt, Phonexa emerged as the clear frontrunner. Our initial conversation with \[sensitive content hidden\] was enlightening – he took the time to unravel the multitude of unique features the platform boasts (there are so many, it's hard to list them all\!). The onboarding process, spearheaded by \[sensitive content hidden\], our dedicated onboarding support contact, was seamless. \[sensitive content hidden\] went above and beyond to ensure our team could effectively leverage the system. Now, with \[sensitive content hidden\] from the Customer Success team, we continue to experience unparalleled responsiveness and a delightful collaboration.&#10;&#10;The attention and support we've received from Phonexa have been nothing short of astonishing. Monitoring our traffic and swiftly resolving any error hiccups for a prompt investigation became a breeze. Embarking on the journey with new software can be daunting, especially when you're accustomed to your existing system. Yet, Phonexa's user-friendly interface and the consistently competent, customer-focused team have made every step of this transition reassuring and gratifying. The integration builder is fantastic; it simplifies the entire integration process with buyers, and the advanced distribution feature (Ping-tree), which is included as part of the package, is just fantastic. Joining Phonexa isn't just a choice; it's a strategic decision that ensures a seamless and customer-centric experience at every turn.&#10;&#10;I am delighted to share that transitioning to Phonexa from our previous system stands out as a pivotal and wise business move. The decision to make this switch has proven to be a game-changer for us, solidifying Phonexa as the forefront choice in our business journey. Join the ranks of those who have made smart decisions – elevate your operations with Phonexa, where each move is a step towards enhanced efficiency and success.
> 
> **Cons**: Embarking on a fresh start with a new system demands an investment of time, as mastering the interface is a gradual process. However, under \[sensitive content hidden\] expert guidance on navigating the system, the time spent getting acquainted was not just worthwhile but surprisingly enjoyable. Kudos to the Phonexa team for transforming what is usually a daunting experience into a remarkably pleasant journey. Joining Phonexa isn't just an acquisition of a platform; it's an assurance that the learning curve is navigated with ease, turning challenges into opportunities for seamless growth.
> 
> In a few words, it's been absolutely brilliant and a breath of fresh air.

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/marketing/phonexa-call-logic-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/168067/phonexa-call-logic> |
| en-GB | <https://www.softwareadvice.co.uk/software/168067/phonexa-call-logic> |
| en-IE | <https://www.softwareadvice.ie/software/168067/phonexa-call-logic> |
| en-NZ | <https://www.softwareadvice.co.nz/software/168067/phonexa-call-logic> |

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