About Momentum

Alteva is a provider of telecommunications services that offers a cloud-based business phone system called Alteva Hosted VoIP. Alteva also offers SIP trunking (a service that connects calls between VoIP systems and the traditional phone network) for organizations that want a single-vendor communications system. Since Alteva also provides Internet service, it can offer customers a fully managed connection to its SIP trunking service and hosted PBX applications. T1, fiber and MPLS connections are available from Alteva. Alteva Hosted VoIP offers a number of standard PBX features, such as call forwarding and call transferring. Users can receive voicemails as emails and have calls forwarded to mobile devices when they’re out of the office. Employees can manage call routing settings via a Web portal, and a Web-based call manager is also available for transferring calls with a Web browser. Alteva Mobility is a client that extends unified communications features to desktops and smartphones. Users can access communications services and display a single identity from all of their devices.
Momentum Software - Call waiting
Momentum Software - Auto attendant
Momentum Software - Hunt groups
Momentum Software - Music on hold
Momentum Software - Favorites
Momentum Software - SMS text
Momentum Software - Call waiting - thumbnail
Momentum Software - Auto attendant - thumbnail
Momentum Software - Hunt groups - thumbnail
Momentum Software - Music on hold - thumbnail
Momentum Software - Favorites - thumbnail
Momentum Software - SMS text - thumbnail

Momentum pricing

Momentum does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to Momentum

Momentum Reviews

Feature rating

Value for Money
1
Functionality
2.5
Ease of Use
2.5
Customer Support
1
2 reviews of 2
Brian
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4
Reviewed on 2/5/2022

Great Intro To VoIP

Overall, I had a positive experience while using Momentum. Call quality was good. No real issues with their soft app.

Pros

Momentum is great for small businesses that are looking to get into a very affordable VoIP system. Soft App is easy to use and call quality is great.

Cons

Not the best software if you are looking for a ton of features and benefits. It's great to start off with for any small business looking for a good VoIP system.

Michael Paul
Michael Paul
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 26/5/2023

Never Use Momentum Telecom

On 4/18, my dad emailed Momentum Telecom that his firm was closing. He attempted to shut down the service. He is 73 years old. Momentum would not help.He sent formal notice via email on 5/14 that I was authorized. I called [sensitive content hidden] on 5/14. No one answered. I sent an email and called on 5/15. No one answered. I called the main line for Momentum. My father authorized me on the phone. They said only my account manager, [sensitive content hidden] , could help. They said she would call. No one called.After two days, I called [sensitive content hidden] and the main line again on 5/17. I made a formal complaint. I was transferred to someone who assured me someone would call. No one called. On 5/19, [sensitive content hidden] emailed that we owed an early termination fee of 3,143.87. I called and asked for an explanation of the bill. They told me someone would call. No one called.On Monday, 5/22, [sensitive content hidden] emailed that I was not authorized on the account. Dad reiterated that I was authorized. We asked for the original contract. [sensitive content hidden] emailed it to us. The contract was signed by a former employee who didn't have authorization to enter the firm into financial contracts.On 5/23, [sensitive content hidden] said she had had a full schedule, clarifying why she didn’t call. Then stated she could not answer questions about the final bill until 7/1.They called on 5/26. Dad promptly handed the phone to me. I asked why we were being charged 3200 when our monthly bill was 160. They were confused and said we owed them 1600 without explaining why.

Pros

Not much. I trust that as customers start submitting reviews, the firm will go out of business.

Cons

Poor customer service, poor communication, unethical, unprofessional

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