About Sage Intacct
Sage Intacct pricing
Sage Intacct does not have a free version and does not offer a free trial.
Alternatives to Sage Intacct
All Sage Intacct Reviews Apply filters
Browse Sage Intacct Reviews
All Sage Intacct Reviews Apply filters
- Industry: Banking
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Sage intacct
The scalability the program provide,and the easy of use makes it one of the best financial management programs.
Pros
The efficiently to manage some criteria such as tax deductions and pay calculations
Cons
The easy of use of the system with it's comprehensive feature set.
- Industry: Real Estate
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Excellent for Mid Sized Businesses
I first started using Sage Intact in 2017. At first, it was very different from the system I had been using and I felt a little overwhelmed. However, once I got my bearings I found the software to be user friendly and very functional.
Pros
Sage Intacct has a user-friendly interface and has all the accounting solutions we need in our accounting department. It is cloud based so it can be accessed remotely. It allows us to create detailed custom reports that are capable of reporting across multiple entities. The menus are very easy to navigate and it is a suitable system for a company who has many users that only need access to certain items. They also have good help and continuing ed seminars.
Cons
There's not much we don't like about Sage Intacct. For a very small company or for users who haven't utilized a system with as many features it may be overwhelming to adopt. This program is best for mid sized to large companies.
Response from Sage
Thanks for taking the time to write this wonderful review Alysson. It's brilliant to hear how user-friendly and efficient you find Sage Intacct and how you have been able to easily navigate around the program. We understand some people may be overwhelmed when they first use it and take this into account when looking towards the future to make Sage Intacct as user friendly as possible! Thanks, Anna Parker - Customer Advocacy Executive
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Terrible Product
It's all about the money with Sage Intacct. If you don't pay, you don't get service. The help portal is a joke. The product is clunkier than an old pinto.
Pros
I don't like anything about Sage Intacct
Cons
Customer Service Representatives never know what is going on. They cannot keep anyone around for more than a few months so they always change your contact. It's hard to keep track who you need to email for issues. When you do email them, it always takes days for a response or they tell you they cannot help you with your issue.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Under Construction
Sage Intacct has been an upgrade in many ways from Sage 300, however, it is missing some critical components for a company that makes heavy use of job costing. It is obvious that Sage is putting a lot of work into Intacct, so I do have high hopes that the missing pieces will someday be filled in.
Pros
I like that Sage Intacct is online and allowed us to move away from using a physical server. This allows employees to work more efficiently when working remotely.
Cons
Sage Intacct does not handle job costing well. We are a construction company and Intacct has struggled to give us the detailed information we need. We have had to utilize other 3rd party software to fill this gap.
Response from Sage
Hi Nicholas,
Thank you for your review! We're glad to hear that moving to Sage Intacct has improved your team's efficiency by allowing remote work. It's great to know that Sage Intacct has been an upgrade from Sage 300 in many ways. We appreciate your feedback on job costing and will keep it in mind.
Thanks, Bethany McDermott - Sage Customer Marketing Manager, Reviews
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Sage Intacct
Very successful conversion from Quickbooks into the Sage environment.
Pros
The Contracts module is a key component.
Cons
There are still unexplained issues that occur in the software that require reaching out to the Community or escalated to the Sage team
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall great product even with a few flaws
Overall the experience has been great. Our use of Sage has saved us a lot of manual spreadsheet work.
Pros
I really like the deferred revenue and prepaid expenses modules. Automatic postings saves a lot of manual work. Consolidation of multiple entities is also very helpful.
Cons
I don't like that you cannot pay a USD AP Bill with a Canadian credit card. Tax module isn't actually working for Canada.
Alternatives Considered
NetSuiteReasons for Choosing Sage Intacct
Quickbooks has limited functionalities. We needed a software that could consolidate multiple entities and currencies.Switched From
QuickBooks OnlineReasons for Switching to Sage Intacct
Sage was able to get us more modules for a better priceResponse from Sage
Hi Antoine, thanks for taking the time to review our product. We love hearing about how Sage Intacct is saving you manual work through automatic postings and that the additional modules you have are helpful to your business. We understand its difficult when modules are not working the way you need them to. Please get in contact with our support team who will be able to assist you with the issues you are having if you haven't already. Anna Parker - Customer Advocacy Executive
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Sage Review
We used Sage for accounts payable, and for the financial statements.
We needed to use other software for payroll and for accounts receivable due to the specialties of reporting and billing to medicare, insurances etc.
Pros
Very easy to import general journal entries from other software.
Cons
Very expensive
Creating Financial Reports - cumbersome
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Executive Pastor Ministry Operations
Overall our experience has been very positive and it has greatly improved the financial accountability of our organization.
Pros
Easier user interface and powerful reporting tools
Cons
complicated business rules and requirements. Cost structure is limiting
Alternatives Considered
AplosReasons for Choosing Sage Intacct
The previous platform no longer supported our organizational needsSwitched From
ACSReasons for Switching to Sage Intacct
It offered the best combination of service and valueResponse from Sage
Thanks for taking the time to leave a Sage Intacct review Abram. We appreciate your great feedback and its great to hear you have had such a positive experience. We are sorry to hear that you find the cost structure limiting and the business rules overly complicated - we will take both of these things into regard for when it comes to future developments of the program.
Anna Parker - Customer Advocacy Executive
- Industry: Environmental Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Very user friendly and Robust at the same time!
Love it! Our organization has saved so much time closing books after implementing Sage intacct
Pros
Sage intact is the most robust and user friendly software I have ever used. I call it the Quickbooks on steroids!
Cons
prepaid module & Fixed asset module could use some work
Response from Sage
Hello,
Thank you for leaving a fantastic review for Sage Intacct. I'm pleased to hear your organization has saved time and made efficiencies. Thanks for your feedback regarding training and use, please get in touch with our support team who will be able to help you further.
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Core Financial Management & ERP Program: Sage Intacct
Pros
The best thing about Sage Intacct is that it combines ERP and financial management capabilities in one place.
Cons
Unfortunately, Sage Intacct has limited focus on non-financial aspects such as HR and supply chain - However, I have integrated it with external applications and APIs.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Sage Intacct is good but expensive
Pros
it tracks what we need but the info is not easy to view with reporting.
Cons
It is very expensive and reporting is not easy. It is actually very cumbersome to create new reports.
Response from Sage
Hi Jamerson, thank you for sharing your thoughts on Sage Intacct. I'm sorry to hear you're finding the reporting features cumbersome and the cost a concern. We are constantly looking to improve our service and encourage you to pick up any feedback with customer services. Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Solid ERP for small developing companies
works great for our small, public, pre revenue company
Pros
ability to consolidate financial statements on a multi entity basis
Cons
high implementation cost and long timeline
Alternatives Considered
NetSuiteReasons for Choosing Sage Intacct
needed multi entity for a business combinationSwitched From
QuickBooks DesktopReasons for Switching to Sage Intacct
Sage felt more accounting/finance drivenResponse from Sage
Hi Silas, we value your feedback on Sage Intacct's consolidation capabilities and acknowledge the concerns regarding implementation cost and timeline. We're dedicated to providing a robust solution that grows with your company, and we're continuously working to streamline our processes for a smoother experience.
Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Accounting
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Sage Intacct Can Change Your Life
Overall I love the Sage Intacct product. If I know of anyone looking for new software, I tell them that this is the product to get and have. I'm constantly looking at the additional modules that are being added on and built upon to see how we can utilize it for our businesses. Our organization is comprised of roughly 30 different entities, most of which have similar ownership, but they're in very different industries, and Sage helps us keep it all together on one platform and gives us everything we need in order to handle all that we do.
Pros
They're constantly investing in making their product better based on what their users are telling them that they need or want to see. There seems to be no limit on what they will do to make sure that everyone that uses their product is satisfied.
Cons
We had a period of time when things were just out of control in our finance offices, and reviewing the release notes wasn't even a blip on anyone's mind as a priority. Turns out that while we were losing our minds, features were rolled out that might have helped us that we missed because we didn't review the release notes, and they were features that needed added to a role to even see them or know they existed if you didn't review the release notes. More than likely an "us" problem more so than a Sage problem, but if we had known that was possible, it might have changed our "priority" thinking.
- Industry: Professional Training & Coaching
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Easy to use for End User
Overall Positive and I am happy that we moved forward with this system. After implementing for the 5th time I continue to come back to this system for companies that need flexibility in their accounting system.
Pros
The System is great for the user, easy to use and learn, Easy to customize to meet specific customer needs while not breaking every time an upgrade is done. Constant improvement based on customer feedback.
Cons
Support is lacking and needs a lot of attention. The support teams are not as helpful and easy to work with as they were in the post pre Sage acquisition.
Alternatives Considered
NetSuiteReasons for Choosing Sage Intacct
Failed implementation of a larger ERP system that did not have the flexibility to meet the companies needed and ever changing priorities.Reasons for Switching to Sage Intacct
Flexibility and overall easy of use for the end user.- Industry: Government Administration
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Review of Sage
Pros
We like the fund accounting component - it is helpful
Cons
The learning curve can be steep in some areas of the software
Response from Sage
Thank you for sharing your experience, Amy. We're pleased to hear that the fund accounting feature of Sage Intacct is beneficial for your operations. We understand that there can be a learning curve, and we're committed to improving user experience to make navigation and functionality as intuitive as possible. Your feedback is crucial for our continuous improvement. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
World Neighbors' Review of Sage Intacct
I believe World Neighbors made the correct decision several years ago to migrate to Sage Intacct. I am very please with the decision and the software.
Pros
It's on-line. It's rarely "down." Most screens are easy to navigate. There are many options on how to pull data out of the system. I like the dashboard.
Cons
I have to purchase AssetEdge from WIPFLI for Fixed Asset management.
It is very hard to find the Helpdesk Ticketing System. I wonder if it is obscure on purpose.
I still have not become an expert on report writing. The concept just hasn't "sunk in." I think the training could be improved in this area.
Response from Sage
Hi Robert, we're glad Sage Intacct has been a reliable choice for World Neighbors. We appreciate your feedback on the dashboard and data extraction options and we're always working on improving our training and support. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
An essential tool for everything finance related
A smooth well organized experience with frequent updates that make the user experience even better than before.
Pros
Sage is packed to the brim with features. Everything is organized neatly, and it is easy to run reports for very specific details. If there isn't a report in the system that you need, chances are you can create it.
Cons
The user interface can be a bit bland. It could use a fresh coat of paint to look more modern.
Response from Sage
Thank you for your review, Nicholas. We're thrilled that Sage Intacct's robust features meet your finance needs. We appreciate your feedback on the interface and are always working to enhance user experience. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Long Term Care Intacct User
Implementation was a little rocky, but to be expected. Using it day to day is very functional and productive. It is a very broad accounting product that can be used in multiple businesses.
Pros
The modules offered and their ease of use.
Cons
The customer support. Like many software companies these days, they want you to try and solve your own issues using their help guides. The personal touch is missing from customer service.
Response from Sage
Thank you for your candid feedback, Brandon. We're glad to hear that Sage Intacct's broad functionality and ease of use are meeting your diverse business needs. We acknowledge the importance of personal touch in customer support and are continually working to enhance our services. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Easy to learn
I enjoy it. It makes my day to day work easier and streamlined.
Pros
The program is very easy to use. It does everything that I need it to do.
Cons
Anytime I've had a problem it was very difficult to get any customer support
Response from Sage
Stephanie, we're glad to hear that Sage Intacct has streamlined your daily work. We apologize for any difficulty you've faced with customer support and are committed to improving your experience. Thank you for your feedback and high rating. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Renewables & Environment
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Intacct is a solid choice
I enjoy working with the software. It is much better than previous software solutions I have used.
Pros
The ease of use. Everything flows naturally.
Cons
The posting of credits on the AP bill side could be more user friendly.
Response from Sage
Hi Jennifer, thank you for your wonderful review! We're delighted to hear that you find Sage Intacct easy to use and a solid choice. Your feedback on the AP bill side is valuable.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Sage is Essential to our Company
Pros
Sage allows our company to know "real time" where we are financially. This allows each of our departments to track their spending against their budget and know if they have the ability to spend or hold back. Our [sensitive content hidden] can view a variety of reports that were easy to create, to give him an overall perspective of the company.
Cons
The price is steep, but the detail we get and the ease of use has made this the best product we have found.
- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Good product, easy to use
I use this on a daily basis for quite a few things and never had any issues.
Pros
very user friendly, good support and service provided
Cons
there is not much I don't like. I use this often and am very happy with it.
Response from Sage
Hi Michael, apologies for the error in my earlier review reply!
I'm really pleased to see that you are enjoying Sage Intacct and thank you for your feedback on the service provided.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Sage Intacct Has Incredible Accounting Features
Pros
I like the brilliant features of this accounting solution.
The customer support team of Sage Intacct is great.
Cons
I have no reasons to dislike Sage Intacct.
Sage Intacct is so impressive.
Response from Sage
Thank you for your review, Valentina. We're delighted that you're impressed with Sage Intacct's features and our customer support. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Great Experience
Overall experience is very good, I would recommend this platform over quickbooks.
Pros
The ease of plugging in invoices and finding the accounts needed.
Cons
Nothing at the moment, all is flowing well.
Response from Sage
Hi Tawana,
Thank you for your fantastic review! We're thrilled to hear that you're enjoying Sage Intacct and finding it easy to use. Your recommendation means a lot to us. If you need any assistance, we're here to help!
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Chemicals
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Sage Review
Pros
Easy to use accounting software and functions.
Cons
There could be a better way to track changes made.
Response from Sage
Thank you for your feedback, Jess. We're glad you find Sage Intacct user-friendly and we're actively exploring ways to improve change tracking for an even better experience. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Sage Intacct Review
Pros
With Sage Intacct, I am able to create and customize invoices automatically.
Matching invoices, POs with receivables help detect discrepancies before paying vendors.
Cons
Sage Intacct was quite daunting to customize during initial setup. However, the vendor technical team offered free support.
Response from Sage
Hi Motunrayo,
Thank you for your positive feedback on Sage Intacct. We're delighted to hear that the invoicing and discrepancy detection features have been beneficial for you. We appreciate your patience during the initial setup and are glad our technical team could assist.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
OK but not a great fit for smaller businesses and nonprofits.
We bought the system as a solution that was able to integrate with other software we use. We continue to use the system - but partially because installing another system is so labor and cost intensive. Staying with the "devil we know" has been our course of action. My relationship manager is very supportive.
Pros
It is a robust and well designed system. I has far more features than we would ever use.
Cons
Many updates actually are not helpful to us. They don't have a "less robust" option for smaller businesses. Product support is spotty, especially when it comes to API integrations. And some things are very hard to do in Sage Intacct, that were actually quite simple back in Sage Peachtree.
Response from Sage
Hi Andrea, we appreciate your feedback on Sage Intacct. We're dedicated to improving our system to better suit the needs of all businesses, big and small. Your insights help us focus on what matters most to our users. Thank you for your continued support and for being a valued member of our community.
Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Sage Intacct Grows With Your Company
Sage Intacct helps us close our books within our required reporting deadline of workday 5. Using integrations allows us to eliminate manual work. In addition, it is scalable so it can grow with us. No solution is perfect and others were researched prior to our decision to implementing Sage Intacct and we believe we made the right choice in selecting Sage Intacct
Pros
I like the way that other programs, ADP Payroll and Ramp Visa integrate into Sage Intacct. That saves a lot of time.
Cons
I dislike how deposits are posted in the general ledger. For example: If there's a deposit that contains multiple payments and the total deposit amount is not reflected in the Cash GL but it is posted by individual invoice line items. If a deposit of $20,000 contains 20 checks ( or credit card payments) from vendors that are paying multiple invoices (for this example, 5 invoices for each payment) the deposit total of $20K doesn't appear as a single debit to the Cash, GL account but 100 lines appear on the Cash GL.
Reasons for Choosing Sage Intacct
It was an archaic system from the previous owners that wasn't updated in over a decadeSwitched From
Image RelayReasons for Switching to Sage Intacct
I had previous experience implementing other solutions and support was a factor as well as scalability.Response from Sage
Hi Angela, it's wonderful to hear how Sage Intacct has been growing alongside your company and that our integrations are saving you valuable time. We understand your concerns about the deposit postings and are continually refining our features for clarity and ease. Your feedback is crucial to our improvement, and we're grateful for your support. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Museums & Institutions
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Solid Product, Flexible but Unduly Complicated Reporting
Overall, I am generally pleased with the working version of Sage Intacct that I have, but it has been an arduous journey to get here. I would recommend that you are careful with your implementation partner as many headaches can be avoided with a thoughtful, thorough cutover.
Pros
I like the flexibility that Sage gives me in terms of reporting and I like the accounting I can assign to department heads for approval of their spending.
Cons
I think there is a complexity to the reportage that is unnecessary. The account group structure is difficult to navigate and must be maintained diligently if your chart of accounts changes.
Alternatives Considered
NetSuiteReasons for Choosing Sage Intacct
Quickbooks no longer provided the flexibility necessary to do the kind of reporting required for grant management.Switched From
QuickBooks DesktopReasons for Switching to Sage Intacct
Cost of customization and fear of cost of ongoing maintenance.Response from Sage
Hi Gary, we're so grateful for your review and are glad that Sage Intacct's flexibility has been beneficial for your reporting needs. We acknowledge the complexity you've mentioned and are constantly working to streamline our processes. Your feedback is invaluable, and we're here to support you every step of the way. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Visibility into your business made easy
As the CFO, I find it easy to use and get to the information I need to run my business. It is also easy to onboard new accounting staff as the Sage University and many of the short tutorials help get them up to speed quickly.
Pros
The ease of use in finding what you need. The ability to drill down quickly, to spin up adhoc reports, and the creation of dashboards that have all the key financial data at your fingertips.
Cons
Sage Intacct is always looking to improve, and they have a democratic way to determine those improvements through the Sage Community voting system. This is great, but there are 4 releases per year and it is just hard to keep up with all the improvements!
Reasons for Choosing Sage Intacct
Growing and needed a scalable solution to support the complexity of Federal and Foundation grants management combined with Product and Services revenue.Switched From
QuickBooks DesktopReasons for Switching to Sage Intacct
Flexibility and the customizable dimensions to provide better reporting insight. Also, at the time we chose it 7 years ago, the cloud-based nature of the product was not being done as well by others.Response from Sage
Mark, we're delighted that Sage Intacct's intuitive design and comprehensive reporting tools are effectively supporting your business management. We appreciate your active participation in our community and your feedback on our updates. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
An Accountant's Dream Accounting System
Wonderful. I have converted to Intacct for 3 different companies for which I've worked.
Pros
Ease of use, creating reports is easy, importing journal entries
Cons
Cannot zero out beginning of year balances of Non-Financial accounts. Balances roll over. Should have the option of zeroing out or balance forward at year-end.
Alternatives Considered
NetSuiteReasons for Choosing Sage Intacct
MAS90 had too many limitations. Report creation was difficult.Switched From
Sage AccountingReasons for Switching to Sage Intacct
I have used it before in multiple companies and really like it.Response from Sage
Clay, we're thrilled to hear that Sage Intacct has been your go-to accounting system across multiple companies. Your feedback on the year-end balance handling is invaluable, and we're looking into options for more flexibility in this area. Thank you for your continued support and trust in our system. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Sage Intacct
Sage is user friendly, the reporting is very clear and transparent.
Pros
Dimensions make reporting so much easier.
Cons
We aren't able to batch AR Credit Card Payments or Email invoices, it must be done individually.
Alternatives Considered
QuickBooks OnlineReasons for Switching to Sage Intacct
Sage Intacct offered more features and functionality for a non profit.Response from Sage
Hi Janell,
We're delighted that Sage Intacct's reporting and user-friendly features are meeting your needs. Your feedback on AR Credit Card Payments and email invoicing is greatly appreciated. We're committed to providing the best experience for our non-profit customers and value your input. Thank you for choosing us and for the positive review.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Nonprofit Organisation Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Sage Intacct experience
We have used almost 7 years and it has served us well in all aspects of accounting, payables, cash management, General Ledger and Reporting.
Pros
Really good integrated accounting system with good modules and great reporting capabilities.
Cons
No real cons. Some modules have some learning curve but not unmanageable. Would like to see improvement on Fixed Asset module. Ok as is but could be better integrated.
Alternatives Considered
Microsoft Dynamics 365 Business Central tegossuiteReasons for Choosing Sage Intacct
Report writer was not meeting our needs and drilling capability was not available. Had system over 10 years and was very basic. We needed to move to cloud based system too.Switched From
Epicor CPQReasons for Switching to Sage Intacct
Other products offered more that needed for our organization. Also not as integrated and had more moving parts.Response from Sage
Hi Steve, it's great to hear that Sage Intacct has been serving your non-profit well for almost 7 years, especially in accounting and reporting. We acknowledge the learning curve for some modules and appreciate your feedback on the Fixed Asset module. We're committed to continuous improvement and integration to meet your needs. Thank you for choosing us over Epicor CPQ and for your trust in moving to a cloud-based system.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Robust financial system - Sage Intact
Experience with post software itself and with support have been positive. Believe that product has ‘top tier’ accounting / financial functionality at a ‘mid-tier’ price.
Pros
Very robust system. Easy to give business users access to information and reporting that they need. Very good reporting capabilities.
Cons
Very satisfied with product. Wished was a little certainty in long term product pricing.
Alternatives Considered
NetSuiteReasons for Choosing Sage Intacct
We had outgrown capabilities of QuickBooksSwitched From
QuickBooks DesktopReasons for Switching to Sage Intacct
A combination of ease of configuration and pricingResponse from Sage
Hi David, we're delighted to hear that Sage Intacct has met your robust financial system needs and provided the reporting capabilities your team requires. Your feedback is invaluable, and we're committed to maintaining the value and ease of use you've come to expect from us.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Happy User!
Pros
Always the latest and greatest technology that is very customizable to our needs.
Cons
Support tickets are not the easiest to submit.
Reasons for Choosing Sage Intacct
Need a more robust system. We have multiple entities and Quickbooks was no longer working for us.Switched From
QuickBooks OnlineReasons for Switching to Sage Intacct
easily customizable to our needs and I had implemented and used Intacct at my prior employer so I was very comfortable with it.Response from Sage
Hi Christopher, we're absolutely delighted to receive your glowing review and to know that Sage Intacct has been a great fit for your needs. We truly value your input on our support process and are always here to ensure your experience keeps getting better. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Investment Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Highly Recommend
Pros
The multi-entity functionality is fantastic. We converted from QBO and it's taken a large burden off having to keep each entity in balance with the others. Cost was also very competitive for all the product offers.
Cons
I don't have a great answer for this. We had some issues at conversion but if we had tested more thoroughly, we would have found them much sooner.
Reasons for Choosing Sage Intacct
Multi Entity management was too cumbersome on QBOSwitched From
QuickBooks OnlineReasons for Switching to Sage Intacct
Pricing was the primary factor we consideredResponse from Sage
Hi Julie, we're honored by your high recommendation and thrilled that our multi-entity functionality has significantly eased your management process. Your positive experience is our top priority, and we're glad our competitive pricing met your needs. Thank you for choosing Sage Intacct over alternatives and for sharing your journey from QuickBooks Online. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Director Operations
Our experience is OK. We spend more then needed since we cannot remove international currency and we never even used it. Support is just OK, as we are always referred to long articles when we just need simple instructions. The system is mostly user friendly outside of reporting.
Pros
The ability to create your own views. I find the system to be pretty user friendly.
Cons
The reporting module is very difficult and we can never get reporting support, always told we need to contact professional services for non-complex reporting that should be basic reports. And don't like having to log in to a site to submit cases, would rather email and be able to see the email history versus signing in to review the full case.
Response from Sage
Hello Melissa,
Thank you for sharing your experience with Sage Intacct. We're pleased to hear that the system's user-friendliness and the ability to customize views meet your needs. We understand the reporting module has been a challenge and want to assure you that we are focused on improving this aspect.
Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Sage Intacct at Work
Pros
The best thing is that Sage Intacct not only offers online accounting tools but also Business Intelligence capabilities.
Cons
To be honest Sage Intacct suits all my accounting management needs.
Response from Sage
We appreciate your review, Sharon. It's great to hear that Sage Intacct serves all your business intelligence capabilities and accounting management needs effectively. Thank you for choosing us! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Great product, need lite version for non-profit users
Our support person, [sensitive content hidden], is great to work with. Checking in and always helpful.
Pros
The ease of adding locations or additional accounts.
Cons
Too expensive for the small portion that we use. It won't be long until we will have to switch to another provider if prices continue to increase.
Recommend a "lite" version with limited access for non-profit users.
Response from Sage
Hi Shelly,
We're grateful for your feedback and understand the need for cost-effective solutions for non-profit organizations. The suggestion for a "lite" version is insightful, and we'll consider it as we strive to accommodate the diverse needs of all our users. We're also pleased to hear about your positive experience with our support team. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Accounting
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Sage Intacct - making complicated accounting more user friendly
Sage Intacct is a very decent system that I would recommend for the high volume client or med to large businesses. It is easy to manipulate but kind of difficult to learn all of the moving parts. It does integrate with a lot of other cloud based systems.
Pros
Sage Intacct is a robust system that allows the user to manage many parts of their financials in one program.
Cons
There are almost too many parts to the system that make it difficult to teach and understand. Posted vs non-posted accounts for one makes reconciling difficult at times.
Reasons for Choosing Sage Intacct
Business central was too complicated and expensiveSwitched From
Dynamics 365 Business CentralReasons for Switching to Sage Intacct
This was a good median system for my client. While QBO and QBDT had its limitations and MIP was too expensive.Response from Sage
Hi Krystal, thank you for your review of Sage Intacct. We're pleased to see it's made complicated accounting more user friendly and will pass on your feedback. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
good system
Overall, I am pleased with the product and the customer service I have received.
Pros
I like that they continue to update the product based on feedback from their customers.
Cons
I would have to say the complexity of custom reporting and the cost structure of the product.
Response from Sage
Hi Chris,
It's great to hear that you appreciate our commitment to updating Sage Intacct based on customer feedback. We understand your concerns regarding custom reporting complexity and cost structure. Your satisfaction is important to us, and we're grateful for your positive remarks about our product and customer service.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join!
Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Accounting
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Comprehensive and User Friendly
Overall, Sage Intacct is a great product which can potentially save your organization a lot of time, allowing you to focus more on analyzing the data and making better decisions. This is because it automates and simplifies several reporting and accounting tasks for you. It is also very easy to train people to use, and user friendly. Would definitely recommend to others.
Pros
It's so easy to use. It is logical, user-friendly, and it does practically everything. It is definitely one of the top 3 operations/accounting/finance data management tools I have ever experienced (and I have experienced several in my career). The reports are set up for you, right out of the box, with little change needed. The reports are dynamic as well, allowing the user to decide what level of data to retrieve. Ad hoc reporting is also intuitive and easy with the interactive report builder.
Cons
Although it comes out of the box with good structure, sometimes structures can be very challenging to set up (data-flow from/to accounts, roll ups to parent accounts, etc.). But, every database/reporting software has its little caveats.
- Industry: Nonprofit Organisation Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Best accounting software
Love this software. For a Businessman or accounting person. I love it most easily I can maintain inventory and automate ap process. saves times and easy to use
Pros
Inventory management and AP automation is one the most important thing in this software. You can easily maintain Inventory record and same time it's help in ap automation
Cons
There is no chat option available in support section. And their contact information provided over there are not much helpful.
Response from Sage
Hi Pankaj,
Thank you for your glowing review. We're thrilled to hear that you find Sage Intacct's inventory management and AP automation features valuable. We appreciate your feedback regarding the support section and will take it into consideration.
Bethany McDermott - Customer Marketing Manager at Sage
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Simple Review
Pros
Flexibility with building reports from scratch
Cons
you can't export reports with calculations in them
Response from Sage
Christina, we're glad you're enjoying the flexibility of building custom reports with Sage Intacct. We acknowledge the limitation regarding exporting reports with calculations and are actively working to enhance this feature. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Expensive but Great for Multi-Entity Organizations
The set-up process was a lot of work but you do get an implementation team to help with the transition and they try to make it as easy as possible. They also offer training courses to use, and have an online support community. You are generally assigned an account representative (financial professionals who have actually used Sage) to assist with anything you might need.
Pros
The ability to be able to do the accounting and financials for a multi-entity organization within one system, and to have the ability to do both individual reporting as well as the reporting for the different entities combined has been a life saver. It has saved many hours of manual work we used to do.
Cons
Certain customization options are lacking, and it is a difficult program to learn how to use in the beginning (especially if you are coming from more simple online programs like QBO). It is also expensive and may not be worth the cost for a lot of organizations.
Alternatives Considered
QuickBooks OnlineReasons for Choosing Sage Intacct
We needed a more robust financial management program as an organization comprised of 5 different business entities, and needed a more unique/customizable reporting option to save manual labor hours.Switched From
Sage 50cloud AccountingReasons for Switching to Sage Intacct
More in-depth features, and while more expensive, the features were worth it for our organization.- Industry: Human Resources
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Sage is great but pricey
We use Sage for the accounting platform. It integrates well with our other software.
Pros
Easy to use and navigate. Most things are easy to figure out on your own but if you can't, the help button directs you to the answer.
Cons
The price--increases each year are very large.
Response from Sage
We appreciate your positive review, Tracy. It's great to know that Sage Intacct's user-friendly design and seamless integration are adding value to your operations. We understand concerns about pricing and strive to balance cost with the high-quality service we aim to provide. Thank you for choosing Sage Intacct.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Great for Small Company.
Grea experience - importing data when we converted was easy. Recommendation for a Consultant for complex bridging was a good experience.
Pros
Ability to upload data. Used a great deal for Journal Entries and Input from Sales Software.
Cons
The approval of Payables link doesn't take Approvers to the proper Company level.
Alternatives Considered
QuickBooks OnlineReasons for Choosing Sage Intacct
Old software stopped being supported and the on-site program kept locking up and crashing.Switched From
Sage 100Reasons for Switching to Sage Intacct
Sage's ability to import and export data.- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
January 2024
Pros
Sage Intacct platform is very dependable. There have only been system access issues a couple times and they are resolved quickly.
Multicurrency capabilities has allowed us to expand our operations with no major reconfiguration
Cons
At times, the system does not handle some complicated transactions exactly how we would like
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
10+ year Sage Customer
We’ve been using Sage Intacct as our ERP for over 10 years and have greatly enjoyed the experience. As our business has grown significantly since the initial implementation, Sage Intacct has consistently remained our global financial system of choice throughout this journey.
Pros
Robust multi-dimensional reporting capabilities. The reporting feature allows us to analyze financial data across various dimensions—such as departments, projects, and office locations.
Cons
Occasional challenges with Sage Intacct's integration capabilities, particularly when syncing with other systems. For instance, we had issues during synchronization between Sage Intacct and Salesforce,
Response from Sage
Thank you for your review, Mike. We're delighted to hear that Sage Intacct's multi-dimensional reporting capabilities have been beneficial for your business. We appreciate your feedback on the integration challenges, particularly with Salesforce. It's great to know that Sage Intacct has supported your business growth over the past decade. If you have any further comments or questions, please let us know.
- Industry: Accounting
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
My own review of Sage Intacct
Pros
- It is user friendly
- The features are clearly laid down in the interface
- Possibility to provide/ show detailed overviews for various tasks
Cons
It is not integrated with other software, and for that reason I wish to be able to easily and accurately verify the information that is presented (either in the approval process or the main task that needs to be performed)
Response from Sage
Hi Gabriel, thank you for your review. We're glad you find Sage Intacct user-friendly and appreciate your feedback on integration.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews