Sage Intacct

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews
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About Sage Intacct

Sage Intacct is a cloud-native growth ERP solution designed to effortlessly provide you with strategic insights enabling you to scale your business. Set your operations apart leveraging the power of Ai and seamless integrations allowing you to combine financial & operational data. With more time in hand, focus on accelerating growth and drive impactful decision making with key metrics. Accelerating Growth: increase revenue, win more customers, and lead a stronger growth strategy for your business. Competitive Advantage: Leverage our AI, automation, consolidation, integration, and real-time reporting to make faster decisions and outsmart the competition. Unlock Team Potential: Delight both your finance team as well as business users with deep, real-time insights and new tools that empower them to do their best work. Return on Investment: Pay for your software (and then some) with the savings, profits, and growth from switching to a Growth Accounting Solution. Sage Intacct enables you to make smarter, faster decisions and frees you time from admin through: Ai- powered accounting: Automate time-consuming accounting processes - saving you hours every week. From automated workflows, simple cash management to an Ai-powered general ledger that detects anomalies for you Dashboards & Reporting: Make data-driven, smarter and faster decisions with hundreds of out-of-the box real-time, multi-dimensional reports and dashboards. Equip your teams with the visibility to grow your organisation. Intuitive Budgeting & Forecasting: Compare your performance against budgets and predict the future with smart, AI-enabled forecasting that helps you make the right decisions today to achieve your future ambitions. Integrate all your business tech together: Connect Sage Intacct to your other business tools like Salesforce and so much more, for a seamless, streamlined data flow across platforms, working the way you want. Expert Advice & Support: Sage Intacct comes backed with an award-winning, expert team who are on hand to ensure you unlock maximum benefit of your investment. Your success and growth matters to us. When you succeed, we succeed. From expert implementation and training, to ongoing support to ensure your success; we’re here as your trusted partner
Sage Intacct Software - Sage Intacct cash flow operations
Sage Intacct Software - Sage Intacct new channel scenario
Sage Intacct Software - Sage Intacct automate accounts receivable processes
Sage Intacct Software - Sage Intacct revenue recognition
Sage Intacct Software - Sage Intacct automated order management workflows
Sage Intacct video
Sage Intacct Software - Sage Intacct cash flow operations - thumbnail
Sage Intacct Software - Sage Intacct new channel scenario - thumbnail
Sage Intacct Software - Sage Intacct automate accounts receivable processes - thumbnail
Sage Intacct Software - Sage Intacct revenue recognition - thumbnail
Sage Intacct Software - Sage Intacct automated order management workflows - thumbnail

Sage Intacct pricing

Sage Intacct does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Browse Sage Intacct Reviews

511 of 511 reviews
Sort by:
Rachid
Rachid
  • Industry: Banking
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/12/2024

Sage intacct

The scalability the program provide,and the easy of use makes it one of the best financial management programs.

Pros

The efficiently to manage some criteria such as tax deductions and pay calculations

Cons

The easy of use of the system with it's comprehensive feature set.

Alysson
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

5
Reviewed on 10/12/2024

Excellent for Mid Sized Businesses

I first started using Sage Intact in 2017. At first, it was very different from the system I had been using and I felt a little overwhelmed. However, once I got my bearings I found the software to be user friendly and very functional.

Pros

Sage Intacct has a user-friendly interface and has all the accounting solutions we need in our accounting department. It is cloud based so it can be accessed remotely. It allows us to create detailed custom reports that are capable of reporting across multiple entities. The menus are very easy to navigate and it is a suitable system for a company who has many users that only need access to certain items. They also have good help and continuing ed seminars.

Cons

There's not much we don't like about Sage Intacct. For a very small company or for users who haven't utilized a system with as many features it may be overwhelming to adopt. This program is best for mid sized to large companies.

Response from Sage

Thanks for taking the time to write this wonderful review Alysson. It's brilliant to hear how user-friendly and efficient you find Sage Intacct and how you have been able to easily navigate around the program. We understand some people may be overwhelmed when they first use it and take this into account when looking towards the future to make Sage Intacct as user friendly as possible! Thanks, Anna Parker - Customer Advocacy Executive

Replied 18/12/2024
Lars
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

2
Reviewed on 28/12/2024

Terrible Product

It's all about the money with Sage Intacct. If you don't pay, you don't get service. The help portal is a joke. The product is clunkier than an old pinto.

Pros

I don't like anything about Sage Intacct

Cons

Customer Service Representatives never know what is going on. They cannot keep anyone around for more than a few months so they always change your contact. It's hard to keep track who you need to email for issues. When you do email them, it always takes days for a response or they tell you they cannot help you with your issue.

Response from Sage

Hi Lars - thanks for taking the time to leave a review. I am so sorry to hear about your experience, this is not the standard we strive for here at Sage. If you would like to talk to someone I would love to connect you with a colleague of mine who will be able to discuss all issues with you. Please email me at [email protected] and I will set this up.
Anna Parker - Customer Advocacy Executive

Replied 15/1/2025
Nicholas
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 13/11/2024

Under Construction

Sage Intacct has been an upgrade in many ways from Sage 300, however, it is missing some critical components for a company that makes heavy use of job costing. It is obvious that Sage is putting a lot of work into Intacct, so I do have high hopes that the missing pieces will someday be filled in.

Pros

I like that Sage Intacct is online and allowed us to move away from using a physical server. This allows employees to work more efficiently when working remotely.

Cons

Sage Intacct does not handle job costing well. We are a construction company and Intacct has struggled to give us the detailed information we need. We have had to utilize other 3rd party software to fill this gap.

Response from Sage

Hi Nicholas,

Thank you for your review! We're glad to hear that moving to Sage Intacct has improved your team's efficiency by allowing remote work. It's great to know that Sage Intacct has been an upgrade from Sage 300 in many ways. We appreciate your feedback on job costing and will keep it in mind.

Thanks, Bethany McDermott - Sage Customer Marketing Manager, Reviews

Replied 25/11/2024
John
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 13/12/2024

Sage Intacct

Very successful conversion from Quickbooks into the Sage environment.

Pros

The Contracts module is a key component.

Cons

There are still unexplained issues that occur in the software that require reaching out to the Community or escalated to the Sage team

Antoine
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 5/12/2024

Overall great product even with a few flaws

Overall the experience has been great. Our use of Sage has saved us a lot of manual spreadsheet work.

Pros

I really like the deferred revenue and prepaid expenses modules. Automatic postings saves a lot of manual work. Consolidation of multiple entities is also very helpful.

Cons

I don't like that you cannot pay a USD AP Bill with a Canadian credit card. Tax module isn't actually working for Canada.

Alternatives Considered

NetSuite

Reasons for Choosing Sage Intacct

Quickbooks has limited functionalities. We needed a software that could consolidate multiple entities and currencies.

Switched From

QuickBooks Online

Reasons for Switching to Sage Intacct

Sage was able to get us more modules for a better price

Response from Sage

Hi Antoine, thanks for taking the time to review our product. We love hearing about how Sage Intacct is saving you manual work through automatic postings and that the additional modules you have are helpful to your business. We understand its difficult when modules are not working the way you need them to. Please get in contact with our support team who will be able to assist you with the issues you are having if you haven't already. Anna Parker - Customer Advocacy Executive

Replied 18/12/2024
Barb
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 13/12/2024

Sage Review

We used Sage for accounts payable, and for the financial statements.
We needed to use other software for payroll and for accounts receivable due to the specialties of reporting and billing to medicare, insurances etc.

Pros

Very easy to import general journal entries from other software.

Cons

Very expensive
Creating Financial Reports - cumbersome

Abram
  • Industry: Religious Institutions
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 11/12/2024

Executive Pastor Ministry Operations

Overall our experience has been very positive and it has greatly improved the financial accountability of our organization.

Pros

Easier user interface and powerful reporting tools

Cons

complicated business rules and requirements. Cost structure is limiting

Alternatives Considered

Aplos

Reasons for Choosing Sage Intacct

The previous platform no longer supported our organizational needs

Switched From

ACS

Reasons for Switching to Sage Intacct

It offered the best combination of service and value

Response from Sage

Thanks for taking the time to leave a Sage Intacct review Abram. We appreciate your great feedback and its great to hear you have had such a positive experience. We are sorry to hear that you find the cost structure limiting and the business rules overly complicated - we will take both of these things into regard for when it comes to future developments of the program.
Anna Parker - Customer Advocacy Executive

Replied 18/12/2024
Bahaa
  • Industry: Environmental Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/12/2024

Very user friendly and Robust at the same time!

Love it! Our organization has saved so much time closing books after implementing Sage intacct

Pros

Sage intact is the most robust and user friendly software I have ever used. I call it the Quickbooks on steroids!

Cons

prepaid module & Fixed asset module could use some work

Response from Sage

Hello,

Thank you for leaving a fantastic review for Sage Intacct. I'm pleased to hear your organization has saved time and made efficiencies. Thanks for your feedback regarding training and use, please get in touch with our support team who will be able to help you further.

Replied 11/12/2024
Adeniran
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/1/2025

Core Financial Management & ERP Program: Sage Intacct

Pros

The best thing about Sage Intacct is that it combines ERP and financial management capabilities in one place.

Cons

Unfortunately, Sage Intacct has limited focus on non-financial aspects such as HR and supply chain - However, I have integrated it with external applications and APIs.

Response from Sage

Hi Adeniran

Thanks so much for taking the time to leave a review and it's great to hear you love you Sage Intacct product! I will pass on all your feedback to the relevant teams.
Anna Parker - Customer Advocacy Executive

Replied 15/1/2025
Jamerson
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
4

3
Reviewed on 7/8/2024

Sage Intacct is good but expensive

Pros

it tracks what we need but the info is not easy to view with reporting.

Cons

It is very expensive and reporting is not easy. It is actually very cumbersome to create new reports.

Response from Sage

Hi Jamerson, thank you for sharing your thoughts on Sage Intacct. I'm sorry to hear you're finding the reporting features cumbersome and the cost a concern. We are constantly looking to improve our service and encourage you to pick up any feedback with customer services. Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 12/8/2024
Silas
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 8/8/2024

Solid ERP for small developing companies

works great for our small, public, pre revenue company

Pros

ability to consolidate financial statements on a multi entity basis

Cons

high implementation cost and long timeline

Alternatives Considered

NetSuite

Reasons for Choosing Sage Intacct

needed multi entity for a business combination

Switched From

QuickBooks Desktop

Reasons for Switching to Sage Intacct

Sage felt more accounting/finance driven

Response from Sage

Hi Silas, we value your feedback on Sage Intacct's consolidation capabilities and acknowledge the concerns regarding implementation cost and timeline. We're dedicated to providing a robust solution that grows with your company, and we're continuously working to streamline our processes for a smoother experience.

Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 12/8/2024
Rebecca
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/12/2023

Sage Intacct Can Change Your Life

Overall I love the Sage Intacct product. If I know of anyone looking for new software, I tell them that this is the product to get and have. I'm constantly looking at the additional modules that are being added on and built upon to see how we can utilize it for our businesses. Our organization is comprised of roughly 30 different entities, most of which have similar ownership, but they're in very different industries, and Sage helps us keep it all together on one platform and gives us everything we need in order to handle all that we do.

Pros

They're constantly investing in making their product better based on what their users are telling them that they need or want to see. There seems to be no limit on what they will do to make sure that everyone that uses their product is satisfied.

Cons

We had a period of time when things were just out of control in our finance offices, and reviewing the release notes wasn't even a blip on anyone's mind as a priority. Turns out that while we were losing our minds, features were rolled out that might have helped us that we missed because we didn't review the release notes, and they were features that needed added to a role to even see them or know they existed if you didn't review the release notes. More than likely an "us" problem more so than a Sage problem, but if we had known that was possible, it might have changed our "priority" thinking.

Brandy
  • Industry: Professional Training & Coaching
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
2

4
Reviewed on 23/11/2023

Easy to use for End User

Overall Positive and I am happy that we moved forward with this system. After implementing for the 5th time I continue to come back to this system for companies that need flexibility in their accounting system.

Pros

The System is great for the user, easy to use and learn, Easy to customize to meet specific customer needs while not breaking every time an upgrade is done. Constant improvement based on customer feedback.

Cons

Support is lacking and needs a lot of attention. The support teams are not as helpful and easy to work with as they were in the post pre Sage acquisition.

Alternatives Considered

NetSuite

Reasons for Choosing Sage Intacct

Failed implementation of a larger ERP system that did not have the flexibility to meet the companies needed and ever changing priorities.

Reasons for Switching to Sage Intacct

Flexibility and overall easy of use for the end user.
Amy
  • Industry: Government Administration
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 8/8/2024

Review of Sage

Pros

We like the fund accounting component - it is helpful

Cons

The learning curve can be steep in some areas of the software

Response from Sage

Thank you for sharing your experience, Amy. We're pleased to hear that the fund accounting feature of Sage Intacct is beneficial for your operations. We understand that there can be a learning curve, and we're committed to improving user experience to make navigation and functionality as intuitive as possible. Your feedback is crucial for our continuous improvement. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 12/8/2024
Robert
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

5
Reviewed on 2/8/2024

World Neighbors' Review of Sage Intacct

I believe World Neighbors made the correct decision several years ago to migrate to Sage Intacct. I am very please with the decision and the software.

Pros

It's on-line. It's rarely "down." Most screens are easy to navigate. There are many options on how to pull data out of the system. I like the dashboard.

Cons

I have to purchase AssetEdge from WIPFLI for Fixed Asset management.

It is very hard to find the Helpdesk Ticketing System. I wonder if it is obscure on purpose.

I still have not become an expert on report writing. The concept just hasn't "sunk in." I think the training could be improved in this area.

Response from Sage

Hi Robert, we're glad Sage Intacct has been a reliable choice for World Neighbors. We appreciate your feedback on the dashboard and data extraction options and we're always working on improving our training and support. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Nicholas
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/4/2024

An essential tool for everything finance related

A smooth well organized experience with frequent updates that make the user experience even better than before.

Pros

Sage is packed to the brim with features. Everything is organized neatly, and it is easy to run reports for very specific details. If there isn't a report in the system that you need, chances are you can create it.

Cons

The user interface can be a bit bland. It could use a fresh coat of paint to look more modern.

Response from Sage

Thank you for your review, Nicholas. We're thrilled that Sage Intacct's robust features meet your finance needs. We appreciate your feedback on the interface and are always working to enhance user experience. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 7/8/2024
Brandon
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 8/8/2024

Long Term Care Intacct User

Implementation was a little rocky, but to be expected. Using it day to day is very functional and productive. It is a very broad accounting product that can be used in multiple businesses.

Pros

The modules offered and their ease of use.

Cons

The customer support. Like many software companies these days, they want you to try and solve your own issues using their help guides. The personal touch is missing from customer service.

Response from Sage

Thank you for your candid feedback, Brandon. We're glad to hear that Sage Intacct's broad functionality and ease of use are meeting your diverse business needs. We acknowledge the importance of personal touch in customer support and are continually working to enhance our services. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 12/8/2024
Stephanie
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
2

5
Reviewed on 2/8/2024

Easy to learn

I enjoy it. It makes my day to day work easier and streamlined.

Pros

The program is very easy to use. It does everything that I need it to do.

Cons

Anytime I've had a problem it was very difficult to get any customer support

Response from Sage

Stephanie, we're glad to hear that Sage Intacct has streamlined your daily work. We apologize for any difficulty you've faced with customer support and are committed to improving your experience. Thank you for your feedback and high rating. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Jennifer
  • Industry: Renewables & Environment
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 9/10/2024

Intacct is a solid choice

I enjoy working with the software. It is much better than previous software solutions I have used.

Pros

The ease of use. Everything flows naturally.

Cons

The posting of credits on the AP bill side could be more user friendly.

Response from Sage

Hi Jennifer, thank you for your wonderful review! We're delighted to hear that you find Sage Intacct easy to use and a solid choice. Your feedback on the AP bill side is valuable.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 21/10/2024
Marlene
Marlene
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 22/11/2023

Sage is Essential to our Company

Pros

Sage allows our company to know "real time" where we are financially. This allows each of our departments to track their spending against their budget and know if they have the ability to spend or hold back. Our [sensitive content hidden] can view a variety of reports that were easy to create, to give him an overall perspective of the company.

Cons

The price is steep, but the detail we get and the ease of use has made this the best product we have found.

Michael
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/8/2024

Good product, easy to use

I use this on a daily basis for quite a few things and never had any issues.

Pros

very user friendly, good support and service provided

Cons

there is not much I don't like. I use this often and am very happy with it.

Response from Sage

Hi Michael, apologies for the error in my earlier review reply!

I'm really pleased to see that you are enjoying Sage Intacct and thank you for your feedback on the service provided.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 12/8/2024
Valentina
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/4/2024

Sage Intacct Has Incredible Accounting Features

Pros

I like the brilliant features of this accounting solution.
The customer support team of Sage Intacct is great.

Cons

I have no reasons to dislike Sage Intacct.
Sage Intacct is so impressive.

Response from Sage

Thank you for your review, Valentina. We're delighted that you're impressed with Sage Intacct's features and our customer support. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 7/8/2024
Tawana
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/10/2024

Great Experience

Overall experience is very good, I would recommend this platform over quickbooks.

Pros

The ease of plugging in invoices and finding the accounts needed.

Cons

Nothing at the moment, all is flowing well.

Response from Sage

Hi Tawana,

Thank you for your fantastic review! We're thrilled to hear that you're enjoying Sage Intacct and finding it easy to use. Your recommendation means a lot to us. If you need any assistance, we're here to help!

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 21/10/2024
Jess
  • Industry: Chemicals
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
4

4
Reviewed on 1/8/2024

Sage Review

Pros

Easy to use accounting software and functions.

Cons

There could be a better way to track changes made.

Response from Sage

Thank you for your feedback, Jess. We're glad you find Sage Intacct user-friendly and we're actively exploring ways to improve change tracking for an even better experience. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 7/8/2024
Motunrayo
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 3/10/2024

Sage Intacct Review

Pros

With Sage Intacct, I am able to create and customize invoices automatically.
Matching invoices, POs with receivables help detect discrepancies before paying vendors.

Cons

Sage Intacct was quite daunting to customize during initial setup. However, the vendor technical team offered free support.

Response from Sage

Hi Motunrayo,

Thank you for your positive feedback on Sage Intacct. We're delighted to hear that the invoicing and discrepancy detection features have been beneficial for you. We appreciate your patience during the initial setup and are glad our technical team could assist.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 11/10/2024
Andrea
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
2

4
Reviewed on 16/8/2024

OK but not a great fit for smaller businesses and nonprofits.

We bought the system as a solution that was able to integrate with other software we use. We continue to use the system - but partially because installing another system is so labor and cost intensive. Staying with the "devil we know" has been our course of action. My relationship manager is very supportive.

Pros

It is a robust and well designed system. I has far more features than we would ever use.

Cons

Many updates actually are not helpful to us. They don't have a "less robust" option for smaller businesses. Product support is spotty, especially when it comes to API integrations. And some things are very hard to do in Sage Intacct, that were actually quite simple back in Sage Peachtree.

Response from Sage

Hi Andrea, we appreciate your feedback on Sage Intacct. We're dedicated to improving our system to better suit the needs of all businesses, big and small. Your insights help us focus on what matters most to our users. Thank you for your continued support and for being a valued member of our community.

Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 27/8/2024
Angela
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 16/8/2024

Sage Intacct Grows With Your Company

Sage Intacct helps us close our books within our required reporting deadline of workday 5. Using integrations allows us to eliminate manual work. In addition, it is scalable so it can grow with us. No solution is perfect and others were researched prior to our decision to implementing Sage Intacct and we believe we made the right choice in selecting Sage Intacct

Pros

I like the way that other programs, ADP Payroll and Ramp Visa integrate into Sage Intacct. That saves a lot of time.

Cons

I dislike how deposits are posted in the general ledger. For example: If there's a deposit that contains multiple payments and the total deposit amount is not reflected in the Cash GL but it is posted by individual invoice line items. If a deposit of $20,000 contains 20 checks ( or credit card payments) from vendors that are paying multiple invoices (for this example, 5 invoices for each payment) the deposit total of $20K doesn't appear as a single debit to the Cash, GL account but 100 lines appear on the Cash GL.

Alternatives Considered

NetSuite, QuickBooks Enterprise and Microsoft 365

Reasons for Choosing Sage Intacct

It was an archaic system from the previous owners that wasn't updated in over a decade

Switched From

Image Relay

Reasons for Switching to Sage Intacct

I had previous experience implementing other solutions and support was a factor as well as scalability.

Response from Sage

Hi Angela, it's wonderful to hear how Sage Intacct has been growing alongside your company and that our integrations are saving you valuable time. We understand your concerns about the deposit postings and are continually refining our features for clarity and ease. Your feedback is crucial to our improvement, and we're grateful for your support. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 27/8/2024
Gary
  • Industry: Museums & Institutions
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
3

4
Reviewed on 14/8/2024

Solid Product, Flexible but Unduly Complicated Reporting

Overall, I am generally pleased with the working version of Sage Intacct that I have, but it has been an arduous journey to get here. I would recommend that you are careful with your implementation partner as many headaches can be avoided with a thoughtful, thorough cutover.

Pros

I like the flexibility that Sage gives me in terms of reporting and I like the accounting I can assign to department heads for approval of their spending.

Cons

I think there is a complexity to the reportage that is unnecessary. The account group structure is difficult to navigate and must be maintained diligently if your chart of accounts changes.

Alternatives Considered

NetSuite

Reasons for Choosing Sage Intacct

Quickbooks no longer provided the flexibility necessary to do the kind of reporting required for grant management.

Switched From

QuickBooks Desktop

Reasons for Switching to Sage Intacct

Cost of customization and fear of cost of ongoing maintenance.

Response from Sage

Hi Gary, we're so grateful for your review and are glad that Sage Intacct's flexibility has been beneficial for your reporting needs. We acknowledge the complexity you've mentioned and are constantly working to streamline our processes. Your feedback is invaluable, and we're here to support you every step of the way. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 27/8/2024
Mark
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/8/2024

Visibility into your business made easy

As the CFO, I find it easy to use and get to the information I need to run my business. It is also easy to onboard new accounting staff as the Sage University and many of the short tutorials help get them up to speed quickly.

Pros

The ease of use in finding what you need. The ability to drill down quickly, to spin up adhoc reports, and the creation of dashboards that have all the key financial data at your fingertips.

Cons

Sage Intacct is always looking to improve, and they have a democratic way to determine those improvements through the Sage Community voting system. This is great, but there are 4 releases per year and it is just hard to keep up with all the improvements!

Alternatives Considered

Dynamics 365 and NetSuite

Reasons for Choosing Sage Intacct

Growing and needed a scalable solution to support the complexity of Federal and Foundation grants management combined with Product and Services revenue.

Switched From

QuickBooks Desktop

Reasons for Switching to Sage Intacct

Flexibility and the customizable dimensions to provide better reporting insight. Also, at the time we chose it 7 years ago, the cloud-based nature of the product was not being done as well by others.

Response from Sage

Mark, we're delighted that Sage Intacct's intuitive design and comprehensive reporting tools are effectively supporting your business management. We appreciate your active participation in our community and your feedback on our updates. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 12/8/2024
Clay
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 7/8/2024

An Accountant's Dream Accounting System

Wonderful. I have converted to Intacct for 3 different companies for which I've worked.

Pros

Ease of use, creating reports is easy, importing journal entries

Cons

Cannot zero out beginning of year balances of Non-Financial accounts. Balances roll over. Should have the option of zeroing out or balance forward at year-end.

Alternatives Considered

NetSuite

Reasons for Choosing Sage Intacct

MAS90 had too many limitations. Report creation was difficult.

Switched From

Sage Accounting

Reasons for Switching to Sage Intacct

I have used it before in multiple companies and really like it.

Response from Sage

Clay, we're thrilled to hear that Sage Intacct has been your go-to accounting system across multiple companies. Your feedback on the year-end balance handling is invaluable, and we're looking into options for more flexibility in this area. Thank you for your continued support and trust in our system. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 12/8/2024
Janell
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 2/8/2024

Sage Intacct

Sage is user friendly, the reporting is very clear and transparent.

Pros

Dimensions make reporting so much easier.

Cons

We aren't able to batch AR Credit Card Payments or Email invoices, it must be done individually.

Alternatives Considered

QuickBooks Online

Reasons for Switching to Sage Intacct

Sage Intacct offered more features and functionality for a non profit.

Response from Sage

Hi Janell,

We're delighted that Sage Intacct's reporting and user-friendly features are meeting your needs. Your feedback on AR Credit Card Payments and email invoicing is greatly appreciated. We're committed to providing the best experience for our non-profit customers and value your input. Thank you for choosing us and for the positive review.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 12/8/2024
Steve
  • Industry: Nonprofit Organisation Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/8/2024

Sage Intacct experience

We have used almost 7 years and it has served us well in all aspects of accounting, payables, cash management, General Ledger and Reporting.

Pros

Really good integrated accounting system with good modules and great reporting capabilities.

Cons

No real cons. Some modules have some learning curve but not unmanageable. Would like to see improvement on Fixed Asset module. Ok as is but could be better integrated.

Reasons for Choosing Sage Intacct

Report writer was not meeting our needs and drilling capability was not available. Had system over 10 years and was very basic. We needed to move to cloud based system too.

Switched From

Epicor CPQ

Reasons for Switching to Sage Intacct

Other products offered more that needed for our organization. Also not as integrated and had more moving parts.

Response from Sage

Hi Steve, it's great to hear that Sage Intacct has been serving your non-profit well for almost 7 years, especially in accounting and reporting. We acknowledge the learning curve for some modules and appreciate your feedback on the Fixed Asset module. We're committed to continuous improvement and integration to meet your needs. Thank you for choosing us over Epicor CPQ and for your trust in moving to a cloud-based system.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 27/8/2024
David
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 12/8/2024

Robust financial system - Sage Intact

Experience with post software itself and with support have been positive. Believe that product has ‘top tier’ accounting / financial functionality at a ‘mid-tier’ price.

Pros

Very robust system. Easy to give business users access to information and reporting that they need. Very good reporting capabilities.

Cons

Very satisfied with product. Wished was a little certainty in long term product pricing.

Alternatives Considered

NetSuite

Reasons for Choosing Sage Intacct

We had outgrown capabilities of QuickBooks

Switched From

QuickBooks Desktop

Reasons for Switching to Sage Intacct

A combination of ease of configuration and pricing

Response from Sage

Hi David, we're delighted to hear that Sage Intacct has met your robust financial system needs and provided the reporting capabilities your team requires. Your feedback is invaluable, and we're committed to maintaining the value and ease of use you've come to expect from us.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 27/8/2024
Christopher
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 13/8/2024

Happy User!

Pros

Always the latest and greatest technology that is very customizable to our needs.

Cons

Support tickets are not the easiest to submit.

Alternatives Considered

AMB and Fiserv

Reasons for Choosing Sage Intacct

Need a more robust system. We have multiple entities and Quickbooks was no longer working for us.

Switched From

QuickBooks Online

Reasons for Switching to Sage Intacct

easily customizable to our needs and I had implemented and used Intacct at my prior employer so I was very comfortable with it.

Response from Sage

Hi Christopher, we're absolutely delighted to receive your glowing review and to know that Sage Intacct has been a great fit for your needs. We truly value your input on our support process and are always here to ensure your experience keeps getting better. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 27/8/2024
Julie
  • Industry: Investment Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 12/8/2024

Highly Recommend

Pros

The multi-entity functionality is fantastic. We converted from QBO and it's taken a large burden off having to keep each entity in balance with the others. Cost was also very competitive for all the product offers.

Cons

I don't have a great answer for this. We had some issues at conversion but if we had tested more thoroughly, we would have found them much sooner.

Alternatives Considered

NetSuite and FundCount

Reasons for Choosing Sage Intacct

Multi Entity management was too cumbersome on QBO

Switched From

QuickBooks Online

Reasons for Switching to Sage Intacct

Pricing was the primary factor we considered

Response from Sage

Hi Julie, we're honored by your high recommendation and thrilled that our multi-entity functionality has significantly eased your management process. Your positive experience is our top priority, and we're glad our competitive pricing met your needs. Thank you for choosing Sage Intacct over alternatives and for sharing your journey from QuickBooks Online. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 27/8/2024
Melissa
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
3

3
Reviewed on 2/8/2024

Director Operations

Our experience is OK. We spend more then needed since we cannot remove international currency and we never even used it. Support is just OK, as we are always referred to long articles when we just need simple instructions. The system is mostly user friendly outside of reporting.

Pros

The ability to create your own views. I find the system to be pretty user friendly.

Cons

The reporting module is very difficult and we can never get reporting support, always told we need to contact professional services for non-complex reporting that should be basic reports. And don't like having to log in to a site to submit cases, would rather email and be able to see the email history versus signing in to review the full case.

Response from Sage

Hello Melissa,

Thank you for sharing your experience with Sage Intacct. We're pleased to hear that the system's user-friendliness and the ability to customize views meet your needs. We understand the reporting module has been a challenge and want to assure you that we are focused on improving this aspect.

Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 12/8/2024
Sharon
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/4/2024

Sage Intacct at Work

Pros

The best thing is that Sage Intacct not only offers online accounting tools but also Business Intelligence capabilities.

Cons

To be honest Sage Intacct suits all my accounting management needs.

Response from Sage

We appreciate your review, Sharon. It's great to hear that Sage Intacct serves all your business intelligence capabilities and accounting management needs effectively. Thank you for choosing us! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 7/8/2024
Shelly
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 7/8/2024

Great product, need lite version for non-profit users

Our support person, [sensitive content hidden], is great to work with. Checking in and always helpful.

Pros

The ease of adding locations or additional accounts.

Cons

Too expensive for the small portion that we use. It won't be long until we will have to switch to another provider if prices continue to increase.

Recommend a "lite" version with limited access for non-profit users.

Response from Sage

Hi Shelly,
We're grateful for your feedback and understand the need for cost-effective solutions for non-profit organizations. The suggestion for a "lite" version is insightful, and we'll consider it as we strive to accommodate the diverse needs of all our users. We're also pleased to hear about your positive experience with our support team. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 12/8/2024
Krystal
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
5

4
Reviewed on 19/3/2024

Sage Intacct - making complicated accounting more user friendly

Sage Intacct is a very decent system that I would recommend for the high volume client or med to large businesses. It is easy to manipulate but kind of difficult to learn all of the moving parts. It does integrate with a lot of other cloud based systems.

Pros

Sage Intacct is a robust system that allows the user to manage many parts of their financials in one program.

Cons

There are almost too many parts to the system that make it difficult to teach and understand. Posted vs non-posted accounts for one makes reconciling difficult at times.

Reasons for Choosing Sage Intacct

Business central was too complicated and expensive

Reasons for Switching to Sage Intacct

This was a good median system for my client. While QBO and QBDT had its limitations and MIP was too expensive.

Response from Sage

Hi Krystal, thank you for your review of Sage Intacct. We're pleased to see it's made complicated accounting more user friendly and will pass on your feedback. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 7/8/2024
Chris
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 5/8/2024

good system

Overall, I am pleased with the product and the customer service I have received.

Pros

I like that they continue to update the product based on feedback from their customers.

Cons

I would have to say the complexity of custom reporting and the cost structure of the product.

Response from Sage

Hi Chris,

It's great to hear that you appreciate our commitment to updating Sage Intacct based on customer feedback. We understand your concerns regarding custom reporting complexity and cost structure. Your satisfaction is important to us, and we're grateful for your positive remarks about our product and customer service.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join!

Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 12/8/2024
Michael
Michael
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 17/2/2024

Comprehensive and User Friendly

Overall, Sage Intacct is a great product which can potentially save your organization a lot of time, allowing you to focus more on analyzing the data and making better decisions. This is because it automates and simplifies several reporting and accounting tasks for you. It is also very easy to train people to use, and user friendly. Would definitely recommend to others.

Pros

It's so easy to use. It is logical, user-friendly, and it does practically everything. It is definitely one of the top 3 operations/accounting/finance data management tools I have ever experienced (and I have experienced several in my career). The reports are set up for you, right out of the box, with little change needed. The reports are dynamic as well, allowing the user to decide what level of data to retrieve. Ad hoc reporting is also intuitive and easy with the interactive report builder.

Cons

Although it comes out of the box with good structure, sometimes structures can be very challenging to set up (data-flow from/to accounts, roll ups to parent accounts, etc.). But, every database/reporting software has its little caveats.

Pankaj
  • Industry: Nonprofit Organisation Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

Best accounting software

Love this software. For a Businessman or accounting person. I love it most easily I can maintain inventory and automate ap process. saves times and easy to use

Pros

Inventory management and AP automation is one the most important thing in this software. You can easily maintain Inventory record and same time it's help in ap automation

Cons

There is no chat option available in support section. And their contact information provided over there are not much helpful.

Response from Sage

Hi Pankaj,

Thank you for your glowing review. We're thrilled to hear that you find Sage Intacct's inventory management and AP automation features valuable. We appreciate your feedback regarding the support section and will take it into consideration.

Bethany McDermott - Customer Marketing Manager at Sage

Replied 11/12/2024
Christina
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
5
Customer Support
3

4
Reviewed on 7/8/2024

Simple Review

Pros

Flexibility with building reports from scratch

Cons

you can't export reports with calculations in them

Response from Sage

Christina, we're glad you're enjoying the flexibility of building custom reports with Sage Intacct. We acknowledge the limitation regarding exporting reports with calculations and are actively working to enhance this feature. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 12/8/2024
Erin
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 6/2/2024

Expensive but Great for Multi-Entity Organizations

The set-up process was a lot of work but you do get an implementation team to help with the transition and they try to make it as easy as possible. They also offer training courses to use, and have an online support community. You are generally assigned an account representative (financial professionals who have actually used Sage) to assist with anything you might need.

Pros

The ability to be able to do the accounting and financials for a multi-entity organization within one system, and to have the ability to do both individual reporting as well as the reporting for the different entities combined has been a life saver. It has saved many hours of manual work we used to do.

Cons

Certain customization options are lacking, and it is a difficult program to learn how to use in the beginning (especially if you are coming from more simple online programs like QBO). It is also expensive and may not be worth the cost for a lot of organizations.

Alternatives Considered

QuickBooks Online

Reasons for Choosing Sage Intacct

We needed a more robust financial management program as an organization comprised of 5 different business entities, and needed a more unique/customizable reporting option to save manual labor hours.

Switched From

Sage 50cloud Accounting

Reasons for Switching to Sage Intacct

More in-depth features, and while more expensive, the features were worth it for our organization.
Tracy
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/8/2024

Sage is great but pricey

We use Sage for the accounting platform. It integrates well with our other software.

Pros

Easy to use and navigate. Most things are easy to figure out on your own but if you can't, the help button directs you to the answer.

Cons

The price--increases each year are very large.

Response from Sage

We appreciate your positive review, Tracy. It's great to know that Sage Intacct's user-friendly design and seamless integration are adding value to your operations. We understand concerns about pricing and strive to balance cost with the high-quality service we aim to provide. Thank you for choosing Sage Intacct.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 12/8/2024
Ki
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/1/2024

Great for Small Company.

Grea experience - importing data when we converted was easy. Recommendation for a Consultant for complex bridging was a good experience.

Pros

Ability to upload data. Used a great deal for Journal Entries and Input from Sales Software.

Cons

The approval of Payables link doesn't take Approvers to the proper Company level.

Alternatives Considered

QuickBooks Online

Reasons for Choosing Sage Intacct

Old software stopped being supported and the on-site program kept locking up and crashing.

Switched From

Sage 100

Reasons for Switching to Sage Intacct

Sage's ability to import and export data.
Patricia
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 23/1/2024

January 2024

Pros

Sage Intacct platform is very dependable. There have only been system access issues a couple times and they are resolved quickly.
Multicurrency capabilities has allowed us to expand our operations with no major reconfiguration

Cons

At times, the system does not handle some complicated transactions exactly how we would like

Mike
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2024

10+ year Sage Customer

We’ve been using Sage Intacct as our ERP for over 10 years and have greatly enjoyed the experience. As our business has grown significantly since the initial implementation, Sage Intacct has consistently remained our global financial system of choice throughout this journey.

Pros

Robust multi-dimensional reporting capabilities. The reporting feature allows us to analyze financial data across various dimensions—such as departments, projects, and office locations.

Cons

Occasional challenges with Sage Intacct's integration capabilities, particularly when syncing with other systems. For instance, we had issues during synchronization between Sage Intacct and Salesforce,

Response from Sage

Thank you for your review, Mike. We're delighted to hear that Sage Intacct's multi-dimensional reporting capabilities have been beneficial for your business. We appreciate your feedback on the integration challenges, particularly with Salesforce. It's great to know that Sage Intacct has supported your business growth over the past decade. If you have any further comments or questions, please let us know.

Replied 2/12/2024
Anna
  • Industry: Packaging & Containers
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 12/7/2024

Sage Intacct - for all your business accounting needs

I would definitely highly recommend Sage Intacct to company's looking to adapt a great financial accounting tool to record their day to day business transactions.

Pros

Sage Intacct has a pretty robust system for all the day to day needs of managing a company's financial information with invoicing, billing, and financial statement reporting. It helps with real time reporting of expenses.

Cons

no complaints as of yet - ease of use is great!

Response from Sage

Thank you, Anna, for the fantastic review! We're thrilled that Sage Intacct meets your business accounting needs and appreciate your high recommendation. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 7/8/2024
511 reviews

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