Adobe Workfront

Pros

Workfront is a fantastic, adaptable project and resource management system. If you have diverse needs across your org or company, it is the product for you. It can be fully adapted to very disparate teams. I find new features and functionality every day.

Cons

Because it’s so able-to-be-tailored, a high-quality implementation can take a looong time, but their implementation services are fantastic

Alternatives Considered

Reasons for Switching to Adobe Workfront

Pros

Due to the fact that my business is operated remotely, I am always up to date. After the epidemic, this product has given me the courage to continue forward. For me, kanban boards and task management are of the utmost importance. The kanban board provided by Adobe workfront allows us to build up tasks or user stories and then divide them into BI-weekly or BI-monthly sprints.

Cons

I'd like to see a better explanation for why mistakes are made, but that's about it. As far as I know, there are no clues as to why a date or a field isn't being updated or cannot be created. In most cases, the problem can be solved with a little bit of troubleshooting.

Pros

Comprehensive feature set: Adobe Workfront offers a comprehensive set of features, including project management, resource management, task management, collaboration tools, and reporting.Customizable workflows: Users can create custom workflows that suit their specific needs, making it easy to automate processes and save time.Integration with other tools: Adobe Workfront integrates with other Adobe tools such as Adobe Creative Cloud and Adobe Experience Cloud, as well as other third-party applications, allowing users to streamline their workflows.Good customer support: Adobe Workfront offers good customer support, with a range of resources available, including a knowledge base, training videos, and email support.

Cons

Expensive: Adobe Workfront is one of the most expensive project management solutions on the market, making it less accessible to smaller businesses.Steep learning curve: The software can take some time to learn, and users may need to invest in training to get the most out of the product.Limited customization options: While users can customize workflows, the overall appearance and layout of the software cannot be customized.Complex pricing structure: The pricing structure can be complex, with additional costs for certain features, making it difficult to calculate the total cost of ownership.

Pros

The customizability of the platform is amazing. Based on the functionality of the tool, we created customized request queues and forms, and customized project templates for a consistent process. All work flows from an initial request and ends with project completion. Assignments are easily made due to the preassigned job roles on each task in templates. Also, the reporting feature is fantastic. We create reports and dashboards for Team Leads, Requesters, Workers, Executives to show them the data that's meaningful to them.

Cons

User experience is a problem for us. Depending on the job someone is doing, using the tool correctly can be confusing. We've had to change the process to stop using issues because users couldnt remember to create the issues on a task level but put them on a project level. These issues were then hidden and timelines not altered by the issue. Users have a hard time with understanding documents on a task vs documents on a project level. This caused a lot of problems in our organization so we changed our process to move task documents tab from the higher level and instruct users to only use documents on a project level. Timeline maintenance is also a major issue for our teams. Project Managers who own 70 projects cannot adjust timelines on the daily. As an organization we do not want to use projected completion date because it has given workers the idea that tasks were still on time although they were quite late. We rely solely on the task Planned Start and Planned Completion dates. Finally, since we use documents on the project level only, users must remember to work in documents then go to the task to mark it complete. There should be a popup on documents that when you version the document or make an update on the document level a popup will ask if you want to mark a task complete so users can complete the task while in the document area.

Alternatives Considered

Reasons for Switching to Adobe Workfront

Pros

It is a combination of people working for you. The features are great and simple to learn and teach to others.

Cons

Can't find a mistake in this software. Its great.

Alternatives Considered

Reasons for Choosing Adobe Workfront

Switched From

Reasons for Switching to Adobe Workfront