Google Voice

Pros

I appreciate the quick and easy( Sign-up, Set-up, and startup). Also explaining the use, function, and purpose of google voice to my older not has technology savvy co-workers and president.

Cons

Not being able to cultivate a new number of your own. Even if the was a premium needed i still think that google voice needs to have that feature.

Pros

The ability to take calls from multiple devices logged in with same Google account.

Cons

Inability to make calls over Wi-Fi or when carrier isn't available

Alternatives Considered

Reasons for Switching to Google Voice

Pros

I appreciated the ease and versatility of Google Voice. It was super easy to begin the process, especially since I already have a Google email address. Picking different plans was also great because you can choose based on your budget and desired functions.

Cons

I was least fond of the period when the number was cut off due to inactivity. I wished the period was longer since I was fresh in my business.

Alternatives Considered

Reasons for Switching to Google Voice

Pros

The ability to have a telephone number that I can use on my laptop.

Cons

The inability to tie more than one telephone number as a base for my Google voice number.

Pros

I love having a number I can use just for business. It takes voicemail and receives text messages. You can also forward calls anywhere you need. Also spam calls are automatically separated and silenced. Voicemail messages are in text, so you can quickly read them.

Cons

You do have to use it or lose it. It will remind you to take or make a call, if you go a certain time with no calls.

Pros

This is one of the cheapest virtual phone services that you will find sense it is free and it’s almost perfect. It has just the right amount of features. It is lacking some things but of course, as a free service that’s to be expected but for the price I absolutely recommend everybody who is starting a small business to start with your voice.

Cons

The only cons for Google Voice is the issue with the call [sensitive content hidden] and not being able to know if a phone call is coming to your personal cell phone or if a call is coming from Google Voice because it only gives you two options you’re either getting a phone call from just the regular caller ID which it looks exactly like your normal phone call collar ID or you can set your Google voice number as a contact in your phone so that way you know that a call is coming to you from Google Voice but it takes away the call ID feature so I wish they would fix this. I also wish they would have a virtual answering service like a robot which most other services have but of course those cost so I can’t really say it’s a con because everything you’re getting Is great

Alternatives Considered

Reasons for Choosing Google Voice

Switched From

Reasons for Switching to Google Voice

Pros

Google voice was simple to use. It’s interface is very user friendly and had a great reload speed. The text feature was phenomenal and made our job a lot easier.

Cons

We send automated messages to our customers. We got flagged for it and we’re unable to continue messaging them. Very disappointing. There was no way to confirm that we weren’t spamming random people.

Alternatives Considered

Reasons for Switching to Google Voice

Pros

Transferring existing numbers was a breeze, we had zero issues setting up new lines, linking mobile phones to numbers and with a Google integrated system, our IT Management was easy as possible.

Cons

Be aware - CANADIAN users - Google Voice doesn't support SMS or text based features for Canadian phone numbers.

This means no access to authentication systems required for mobile and remote work.

That made the product a none starter for us, and after moving our whole system over, we had to move it right back to a competing service that offered SMS features.

Alternatives Considered

Reasons for Choosing Google Voice

Switched From

Reasons for Switching to Google Voice

Pros

It's the cheapest option that requires the least amount of setup. You can be up and running in a matter of minutes.

Cons

There aren't any advanced features, so you can't set business hours or after hours so the system behaves differently under different conditions.

Alternatives Considered

Reasons for Switching to Google Voice

Pros

Very useful as we needed to setup a separate phone number for the business.

Cons

Was a bit difficult in setting up initially but I assume this would be the case regardless as setting up a new phone number isnt exactly easy.

Pros

Google Voice is a fantastic tool I've incorporated into my business from Day 1. Most business owners would prefer not to give out their personal phone number to clients and that's where Google Voice jumps in! I've used Google Voice for managing my MTRs and STRs and it has been an essential part of my business from communicating with guests via texts to jumping on a call with them for emergency questions or concerns. Highly recommend to other business owners!

Cons

No cons that I can think of other than sometimes, the voicemail transcription doesn't work.

Pros

What I absolutely love about Google voice is that when I am driving and you're not allowed to have your cell phone you can talk easily into it and it will send a text for you or if you're doing chores around the house or the office

Cons

The only thing you need to be careful about with Google voice is make sure you are pronunciating your words so that it doesn't misspell or misinterpret what you're saying in fact I am using Google voice right now to make this review

Pros

I like how Google Voice was attached to my email. If I missed something on Google Voice, I still had things come through in other spots I would see it.

Cons

Google Voice only allowed for a specific amount of contacts. We met the limit fairly fast and then had no capability of adding any more.

Pros

This product is amazingly useful for the differently abled community. My father has been diagnosed with ALS for over a year, and Google Voice and similar programs are integral to his day to day functioning, as finger mobility has decreased. This program helps countless differently abled men and women to still perform their day to day tasks and has been necessary for my father to continue working.

Cons

The biggest annoyance is that the texting feature is limited to the USA, which I understand due to the difficulties of incorporating it globally from both a financial and practicality standpoint. There are only a few instances where it would be nice to text folks from other countries, though, so thankfully it is not a huge issue.

Pros

I have been using Google Voice as my primary business line instead of a land line for over a year now and it's so nice to have a local phone number and to have potential clients be directed to this number instead of my personal cell phone. I also like that Google Voice transcribes voicemails automatically.

Cons

Occasionally there are some minor connection/clarity issues.

Pros

I like the fact that the pricing is easy and convenient and I don't have to give my real phone number and when my clients call me from my Google business page it takes them right to this Google Voice phone number that is registered to my account and my phone rings like it's regular

Cons

There is nothing that I really don't like about the Google voice it's pretty easy convenient into the point

Pros

how i could do things with out having to use my hands

Cons

doesn't work on all devices unless in the app or an android

Pros

We use google voice as an alternative to giving each staff member a cell phone and maintaining an account. For that, it's great! Very simple, intuitive, etc.

Cons

Our staff mostly DO NOT interact by phone, so google voice works for us. But if they don't occasionally log in, google takes back the number. That makes sense, just remind the staff: log back in occasionally to keep the account active! My suggestion is to make everyone do it in a meeting once a month or in order to know it's really being done.

Pros

The app help individuals to meet on line ,carry out conference just at a click on your mobile or cumputer

Cons

It is very good and I recommend it for use

Pros

I liked the IDEA of Google Voice, but sadly I tried every single area code in Washington, Oregon and half of California and there were NO free phone numbers left.

Cons

I couldn’t use it so now I’m paying $12.99 a month for OpenPhone which is okay but I’m not impressed.

Pros

Yes, its easy to use and options are crystal clear. Easy platform to communicate with the customer via email and more collaborative to add different teams/leaderships/sale etc. I recommended this service.

Cons

Very long tickets can be difficult to navigate. I'd like to see a feature where you can collapse emails/actions by date to easily see a high level view a tickets history by date.

Pros

The easiest thing about this software is that it's free. You get a legit phone number with your area code. It works when you need to text verify it and you dont need any kind of payment up front. You can also link your primary phone to this service and forward your calls back and forth with one click.

Cons

It is very hard to get a second phone number if you need to change your original number selected at account creation.

Pros

I can see and get all phone calls even if I miss them.

Cons

Can't get all message in reading form all the time

Pros

Value pricing and east setup. Generally good connectivity and solid call quality.

Cons

It would be much more powerful if it were more tightly integrated with the rest of Google Workspace - especially Google Contacts.

Pros

I don't have to give my personal phone number out to clients for them to be able to contact me.

Cons

It took me awhile to learn some of the features that are offered.

Pros

I love how I'm able to access voicemail messages via email on my laptop or I can read voicemail transcript in the app. This helps me out big time!

Cons

The name prompt when receiving a call. Most of the time callers think it is my voicemail and hang up. I feel this feature should be optional for users.

Pros

The ease of use along with being able to integrate it with normal use if your phone

Cons

Sometimes calls won't come through until after the caller hung up

Pros

All you need is internet access to use Google Voice, which produces clear calls.

Cons

The majority of my clients are in the United States. It primarily calls the USA free.

Pros

I like that google voice is linked capable to my phone number and gives me the option for using that number or another number provided by google.

Cons

I have yet to really find anything about google voice that i can say i dislike.

Pros

It allows me to have break free calling.

Cons

I have absolutely no problems with google. voice.

Pros

Love that I can use this on my phone and a desktop.

Cons

I would say the only con is that you can not use emojis.

Pros

Set up for Google voice was extremely easy. When I needed a business number, I was able to create an account and pick a number in under 30 minutes. This application can make calls on its own through Internet, and it is able to make calls through my carrier if necessary.

Cons

The Google voice app on iOS can be a bit buggy at times.

Pros

I enjoyed having google voice on my phone and i had it when my phone was off and i was just starting to get back on my feet, I used it for a couple years, and then i got a real phone and It just stuck with me and i enjoy using it.

Cons

the voicemail is my only thing and sometimes idk if it was the cetain phone that i had but sometimes if i was not around a good wifi i had always miss my calls.

Pros

Ease of use and set up. Very user friendly.

Cons

Nothing i can think of. Everything from set up, implementation and customer service is top notch.

Alternatives Considered

Reasons for Switching to Google Voice

Pros

Google Voice was integrated into our company a little over 2 years ago. I don't know how we lived with out it before. It was so simple to set up and implement. We love how easy it is to use and also the app. It is a powerful tool.

Cons

There isn't much that I dislike about Google Voice. Once the settings were set up right for our business, it is pretty flawless.

Pros

I use this for my business phone number and i love it. Not only can i get phone calls they can text me too.

Cons

The only thing i dont like is if you log out of your account and you cant remember your google account password your in trouble cause you are locked out.

Pros

It is a good way for teachers to communicate with teachers to communicate with parents without sharing their personal phone number .

Cons

I wish there was a way to make a phone call with google voice on a cell phone without having to go through the app

Pros

Google Voice is so easy to use it's a very reasonably priced it offers several essential phone service functions and a great quality they have great customer service And it's also easy to integrate with any other Google service and just many services in general being a Google product.

Cons

Honestly there really wasn't much at all I don't think I can think of anything at all that I did not like about this program I'm very very happy with it. It is really been a pleasant experience and I'm glad I chose them to go to for my second phone line for my business needs.

Pros

- Ability to set up caller ID
- Easy to use, would recommend for a new person starting with having a secondary number
- Can use for texting as well

Cons

- Delay with the ringers sometimes
- Sometimes depending on your Wi-Fi it can disconnect without warning

Pros

Google Voice provides a free phone number that you can sync to any device with Wi-Fi. I can make and receive calls/texts to my phone, meanwhile keeping my personal phone number separate and operate my business without carrying around another device.

Cons

Some businesses and services do not support VoIP phone numbers.

Pros

It's easy to use and works well with the network. I can use it like a regular phone number.

Cons

Sometimes the updates can make the numbers go into spam by themselves.

Pros

setup was easy and anything I didn’t understand was easy to find the answer

Cons

I dont have anything that was glaringly obviously wrong.!

Pros

I like the message capture and voice to text translation to my email

Cons

I wish incoming calls were considered "use" because they discontinued my phone number and I'd love to get it back.

Pros

I liked the convenience of being able to choose my location and phone number best about Google Voice.

Cons

The least thing I like about Google Voice is that it does not work offline. All areas do not have WIFI access. Therefore, the Google Voice does not always work.

Pros

It is free and can be used as a secondary telephone line.

Allows screening of calls before accepting a call.

Cons

The telephone number gets cancelled after a few month of non-use.
Relatively limited features.

Pros

Easy setup.
Texting capability.
Voice calls can be sent to cell phone or other devices.

Cons

Sometimes is hard to tell when call is forwarded to your cell from Google Voice.

Pros

Google voice helps me when I try to reach the person it helps me to understand if they are not available. It give me the note. So that I can understand their situation whether they are available or not.

Cons

I would say nothing least in google voice because until now it's giving the best for me. So this is soo useful and best to use.

Pros

Being a part of a small business driven by sales, the biggest struggle we face is being in constant communication with each other. This service is a great way to accomplish this with company directory, easy call transfers, and texting capabilities, which is beneficial with truck drivers who don't want to answer phone calls.

Cons

Difficult to use with air-pods, weird echo, and microphone doesn't seem to work well. Doesn't happen often but there are some dropped calls and connectivity issues.

Pros

This product has allowed us to start with almost no cost and has scaled with the company. The best part about Google Voice is it’s reliability and easy to use interface.

Cons

The features are lacking, especially the mobile application.

Pros

You didn't need to pay for the service in order to use Google Voice.

Cons

Google Voice ensures you have a working telephone number to connect to your account to use the service.