About VoIPstudio

VoIPstudio is a cloud-based call center management solution designed for businesses of all sizes. It offers features that include automatic call distribution (ACD), interactive voice response (IVR), call logs, speech to text and remote offices. The solution suits the needs of organizations in financial services, media, retail and tourism. The solution’s speech-to-text feature sends executives automated email transcript of their voicemail messages. It further helps managers read through their voicemails on email on the go and while attending meetings. Further, its ACD Queues feature automates call distribution among team members to minimize wait time. The pricing is on a monthly subscription basis that suits individual users as well as large enterprises. The platform can be integrated with third-party software such as Avaya One X, Microsoft Dynamics CRM, Cisco, Oracle Sales Cloud and Salesforce.
VoIPstudio Software - Call statistics
VoIPstudio Software - Web call
VoIPstudio Software - Console
VoIPstudio Software - Support ticket
VoIPstudio Software - Call statistics - thumbnail
VoIPstudio Software - Web call - thumbnail
VoIPstudio Software - Console - thumbnail
VoIPstudio Software - Support ticket - thumbnail

VoIPstudio pricing

VoIPstudio does not have a free version but does offer a free trial. VoIPstudio paid version starts at US$4.99/month.

Starting Price:
US$4.99/month
Free Version:
No
Free trial:
Yes

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VoIPstudio Reviews

Feature rating

Value for Money
4.8
Functionality
4.4
Ease of Use
4.7
Customer Support
4.6
5 reviews of 40 View all reviews
Arpit
  • Industry: Utilities
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2018

Cloud telphony at its very best

We spent a lot of time hunting around for a decent voip provider that didnt involve us dealing with a 3rd party. We found VoipStudio at the right time and it is perfect.

Pros

We use VoipStudio for our voip telephony needs. The pricing on the pay as you go package suits us and we find it does everything we need. We have custom messages and on-hold music as well as ability to use the system from anywhere in the world.

Cons

They need to continue to develop their android app, which is currently extremely basic and has some bugs in it. I believe it is still in beta testing. If they can provide the same functionaity on their android (and apple) app that the web and pc based apps provide, then it will really excel VoipStudio.

Hikmat
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/4/2022

Its the very good product for the small and mid size companies

Perfect software and I advise all small and medium business owners.

Pros

Its more functional and more affordable in comparison with the other VOIP companies. Another advantage is you can integrate this software with Zoho CRM.

Cons

All the features are the perfect inThis software

Alternatives Considered

Shopify Plus and Zoho CRM

Reasons for Choosing VoIPstudio

The previous one was not stronger for the business.

Reasons for Switching to VoIPstudio

Because its more functional and easy to use.

Response from VoIPstudio

Thank you very much for taking the time to leave an excellent rating. We really appreciate your feedback. Please remember that you can contact our support team at any time with any suggestions to help us improve our service.

Replied 3/5/2022
Verified Reviewer
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
1

3
Reviewed on 31/7/2018

Unclear terms of use

Pros

It is easy to use and gives opportunity to automatize the country code or area code - provides details within the dashboard.

Cons

You cannot call different countries, mobile phones or some specific numbers which are not geographically connected to the location. Gives some crackling when on the phone (not Internet connection but Voip itself) Customer support gives unclear explanations and guidelines regarding your account specifications.

Jérémie
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 28/2/2023

Best choice for small offices and quick deployment in new countries

VoIPStsudio is a good option to quickly open a line in a new country. Don't have to search a local VoIP provider. In a few clicks, you have your number and are ready to receive calls.I did not test the mobile app, but desktop software is perfect for common uses.It also works with Yealinks and Fanvil phones, at least.

Pros

- 100% manageable- fax to email- easy to scale up or down- communication costs not expensive- routing rules with a lot of options- debug information available in logs

Cons

- costs by user very high- costs by number high- not able to have several paid plan on the same account

Alternatives Considered

OVHcloud

Reasons for Switching to VoIPstudio

We are using OVH in each available countries because it's cheaper with same functionalities.

Response from VoIPstudio

We're pleased to hear how VoIPstudio has met your needs, especially in terms of quick deployment in new countries and its manageability. Your detailed feedback on the pros showcases that you've delved deep into our platform's features, and we're grateful for that.

Thank you for choosing VoIPstudio and for taking the time to share your experience. Your feedback drives us to do better each day.

Replied 17/8/2023
Verified Reviewer
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/11/2019

VoIPstudio saved my job and can save yours

The main problem I have solved is monetary. In my office there are two workers who are never there but with whom we have to talk on a daily basis. Calling a mobile phone is expensive, but now, if they have access to wifi, it's free. We have saved a lot of money.

But also we can record the calls and stop taking messy notes and we can convert voice messages to text, Now we use audio messages much more thanks to VoIPstudio, which saves us a lot of time.

Pros

It gives you a thousand possibilities. It can be adapted to your business whatever it is.

The savings on your phone bill are so much that it's hard to believe. Communication with your colleagues is free. Always Even if they are on the other side of the world.

If you have access to Internet, you have a phone, wherever you are.

Another advantage is that we can record calls. No more taking notes that you don't understand.

In addition to that, we can pass voice messages to text, which makes it easier to clarify and find information.

Cons

It's hard to get started. You have too many options and it's easy to get lost. Maybe a wizard or something could help. The support is great and has helped me in everything I've asked for, but sometimes it's hard to ask and if it were easier it would be appreciated.

Some colleagues have been asked to install the program on their phone and there has been some reluctance. This is not strictly a VoIPstudio problem, but it is a problem that exists.

Communication with your colleagues is free. Always Even if they are on the other side of the world.

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