Teamwork.com

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews
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About Teamwork.com

Teamwork.com is the only platform with best-in-class client operations combined with easy-to-use project management that teams love. Deliver work on time and on budget, eliminate client chaos, and understand profitability in one platform. Teamwork's customers track and manage their projects with a suite of integrated solutions such as helpdesk, collaboration, knowledge sharing, and customer relationship management add-ons, enabling Teamwork.com to be the 'one-stop-shop' solution for business owners. Teamwork.com is trusted by over 20,000 companies worldwide with a global team of over 350 employees, making project management more straightforward, efficient, and impactful with our project planning software, integrated with all the tools you already use. Teamwork.com makes it easy for everyone to see what they're working on, who they're working with, and what comes next — whatever size your team is. Reducing the level of complexity in collaboration gives you and your team the freedom to work the way you want. We believe that work and project management are more than just getting the job done. It's about delivering results. Teamwork.com gives users every advantage to stay on track and deliver work on time, collaborate effectively, and achieve high-performance results. Our products work together to support your team with improved collaboration, seamless communication, and faster project delivery: - Teamwork.com: a work and project management tool that helps in-house and remote teams improve collaboration, visibility, accountability, and ultimately results. - Teamwork Desk: a central place for shared mailboxes like support and contact so that you can manage client requests, support, and project communications with more visibility at scale. - Teamwork Chat: a messaging platform that helps teams make decisions through improved collaboration and productivity. - Teamwork Spaces: a modern, intuitive content collaboration workspace with intelligent features like required reading and live widgets - helping your team to become more engaged and accountable when it comes to company content. Teamwork.com is a solution built for all client services teams; with a flexible platform, you can customize what you need and want: - Human Resources: Create a centralized hub for your client services team to work alongside HR to collaborate on projects across the organization efficiently. - SEO: Teamwork.com enables SEOs to manage all your tasks without hassle - Marketing Design Agencies: Teamwork.com helps you plan and track your projects, so you have more time to develop creative ideas that wow your clients - Architects: Take control of your architect projects by efficiently collaborating with your clients - Consultants: Teamwork.com directly helps consultants improve collaboration, control scope creep, and resolve client issues faster - Agencies: Manage multiple complex client projects with ease, Never miss a billable minute, Unlimited free access for your clients, Scale into a platform with everything you need to run your agency - PMOs: Teamwork.com helps project management teams deliver better projects in less time. - Product Teams: Easily manage and execute product requirements from concept to completion. - Marketing Teams: From campaign planning to content production, the right project management software can take your marketing team's work from done to delightful. Teamwork.com is, ultimately, the last project management tool you'll ever use. Get started working together beautifully with Teamwork.com today using our 30-day free trial, or schedule a demo with our team.
Teamwork.com Software - Teamwork dashboard
Teamwork.com Software - Teamwork messages
Teamwork.com Software - Teamwork milestones
Teamwork.com Software - Teamwork task details
Teamwork.com Software - Teamwork files
Teamwork.com Software - Teamwork getting started
Teamwork.com video
Teamwork.com Software - Teamwork dashboard - thumbnail
Teamwork.com Software - Teamwork messages - thumbnail
Teamwork.com Software - Teamwork milestones - thumbnail
Teamwork.com Software - Teamwork task details - thumbnail
Teamwork.com Software - Teamwork files - thumbnail

Teamwork.com pricing

Teamwork.com has a free version and offers a free trial. Teamwork.com paid version starts at US$12.50/month.

Starting Price:
US$12.50/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Teamwork.com

Teamwork.com Reviews

Feature rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.3
Customer Support
4.4
5 reviews of 855 View all reviews
Dnyanoba
Dnyanoba
  • Industry: Pharmaceuticals
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/2/2023

Teamwork for Project management

It is very positive experience with th Teamwork till now as it is very easy to use the software for different projects at same time.

Pros

Multiple add-ons can be added as per the requirements of the business. Dashboard is very informative and interesting. It also gives a more than 100 GB storage space to managing the projects.

Cons

Difficult to manage multiple projects due to lack of advanced features.

Alternatives Considered

Trello, monday.com, Wrike, Asana and Smartsheet

Reasons for Switching to Teamwork.com

Teamwork is very easy to use and requires very little training to use. Customers support is also very good and cost is also low.Teamwork also provides a more storage space to operate the software.
Sara Olive
Sara Olive
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 13/10/2020

Working Well for our Project-Based Company

The overall experience has been pretty positive, with most team members adapting quickly to Teamwork. There has been a slight learning curve, since we were going from a very basic system in Trello to this more fully-featured tool.

Pros

The best part about teamwork is the birds-eye-view that it gives employees and managers over everything that is going on within the company. We really appreciate having our time tracking system tied directly to the tasks within a project because it makes it much easier to log time and to see how much time was spent on each area of the project.

Cons

We have not yet developed a clear process, and Teamwork doesn't seem to have one built in, to account for tasks that are waiting on outside input such as a client approval. Most of our clients are not using our Teamwork software, so when we are waiting on a review there is not a great way within the software to distinguish that apart from a task that is actually late.

Alternatives Considered

Kantata, ActiveCollab, Zoho Desk, monday.com, Wrike and Asana

Reasons for Choosing Teamwork.com

We needed integrated time tracking and better control over a large number of simultaneous projects.

Switched From

Trello

Reasons for Switching to Teamwork.com

Integration with quickbooks, time tracking, the ability to create templates and recurring tasks, reporting features

Response from Teamwork.com

Hi Sara Olive,

Thanks for your review of Teamwork! It's great to see Teamwork has helped with your task and time management.

I've passed your comment onto the support team to look into these issues further.

Kind regards,
Karen at Teamwork

Replied 1/2/2021
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
2

2
Reviewed on 3/9/2022

A great concept run by not great developers

My experience is that we are in the serious lookout of another product. If you are not an occasional user and want to do any serious work, this tool is not the right fit.

Pros

I like the fact that its integrated with other products such as Desk. Its relatively easy

Cons

Tons of errors when using it. They launch updates during business hours taking the system not saving actions, producing random errors ending up in losing your work without any prior notice - as in we will update the system, it will take X time and it will be down. Nothing like that they just shoot the update and if you are lucky and not doing something in the system you may get away with it.

Various functionalities of the system stop working out of the blue; we report them to their customer service and they never get solved, or get solved at a pace teamwork wants and not based on the actual criticality.

For example, the past two (yes you read correctly, 2) weeks, emails dont work. You can reply to a task and it simply gets lost. We've notified support, sent messages, they replied after 5 days that its fixed but guess what. They didnt even test the "fix" and as a result, second full week its not working and they evidently do not even reply to our ticket.

On top of all of the above, if you have many tasks in the system, the system becomes extremely slow to perform actions. You open a list and it takes ages which it has paging mechanisms.

Response from Teamwork.com

Hey there,

Thank you for taking the time to leave us a review! I'm glad to hear that you have found Teamwork easy to use and benefited from our integrations.

I am really sorry to hear that you have been experiencing issues. I will be sure to pass your feedback around updates onto the team.

I can understand your frustration around the issues you have faced with our platform. We would love the opportunity to improve your experience with Teamwork. Please send us an email at [email protected] the team would be happy to work with you to help resolve these problems.

Kind regards,
Willow at Teamwork

Replied 22/9/2022
Daniel
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 16/12/2023

Solid Project Management Software

Pros

It has pretty much everything we need to manage projects and customer support. The integration between the Teamwork suite of tools works very well.

Cons

Not as many integrations as some of the competitors.

Alternatives Considered

monday.com and ClickUp
Verified Reviewer
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2020

Great project Management software!

Very happy with the overall experience, have been seeing the software get better and better over last couple years.

Pros

Tracking tasks on projects are top of the line with this software. Reporting and additional features are constantly improving but much better than Microsoft Projects or Smartsheet.

Cons

Reporting features and Gantt charts/tasks both showing at the same time can use improving.

Alternatives Considered

Jira, Microsoft Project and Smartsheet

Reasons for Choosing Teamwork.com

Teamwork is better, better functionality on project management

Switched From

Smartsheet

Reasons for Switching to Teamwork.com

Better project mgmt, better task tracking, better time management

Response from Teamwork.com

Hello,

Thank you very much for this amazing feedback, we really appreciate it!

We are glad to see a 10/10 recommendation - our product team will be thrilled with this.

Thank you for letting us know about the reporting features and Gantt chart issues. Could you send us an email at [email protected] so we can learn more about this and see if there is something we can do to help?

Have a great day,
Karen at Teamwork

Replied 26/1/2021

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