--- description: Review of ROLLER Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ROLLER | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Zoo Software](/directory/4268/zoo/software) > [ROLLER](/software/173203/roller) # ROLLER Canonical: https://www.softwareadvice.ie/software/173203/roller Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/173203/roller?page=2) > ROLLER is a cloud-based solution for attractions, entertainment and leisure venues. They help venues manage operations and improve the guest experience. It assists with ticketing, point-of-sale (POS), customer relationship management (CRM), waivers, gift cards, email, entry management and checkouts, among other processes. ROLLER caters to brands across multiple industry verticals, including trampoline parks, amusement parks, water parks and cultural attractions. > > Verdict: Rated **4.2/5** by 146 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 146 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ROLLER Software - **Location**: Sydney, Australia - **Founded**: 2010 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: ROLLER partners with over 2,600 attractions venues to help them sell more, save time, and deliver better experiences for their guests. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Belgium, Canada, Colombia, Denmark, Egypt, Finland, France, Germany, Hong Kong SAR China, Ireland, Kenya, Kuwait, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway and 11 more ## Features - API - Access Control - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Attendance Management - Attendee Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - CRM - Calendar Management - Campaign Management - Compliance Management - Conferences/Conventions - Contact Management - Credit Card Processing ## Integrations (15 total) - Brevo - Campaign Monitor by Marigold - Fresh KDS - Google Tag Manager 360 - InMoment - Klaviyo - Mailchimp - Microsoft Power BI - NetSuite - Ontraport - Sailthru - Tanda - Workforce.com - Xero - Yellow Dog Inventory ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Zoo Software](https://www.softwareadvice.ie/directory/4268/zoo/software) ## Related Categories - [Zoo Software](https://www.softwareadvice.ie/directory/4268/zoo/software) - [Kiosk Software](https://www.softwareadvice.ie/directory/4560/kiosk/software) - [Visitor Management Software](https://www.softwareadvice.ie/directory/4205/visitor-management/software) - [Payment Processing Software](https://www.softwareadvice.ie/directory/4526/online-payment/software) - [Membership Management Software](https://www.softwareadvice.ie/directory/4395/membership-management/software) ## Alternatives 1. 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Real-time reporting and analytics are also valuable for tracking performance and making operational decisions quickly > > **Cons**: Some backend processes can feel rigid, especially when trying to customize workflows or promotions.s. The reporting, while useful, can sometimes lack deeper customization or require extra steps to extract specific insights. Additionally, occasional system lag or delays during peak times can impact front desk efficiency. > > Overall, ROLLER has been a strong operational backbone for our business. It significantly improves efficiency across admissions, waivers, and transactions, and supports a smoother guest experience. ----- ### "I Love Roller\!" — 5.0/5 > **Brin** | *18 September 2025* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: How easy it is to address payment issues (refunds, auto renewals) and the flexibility of making different products. I can get creative to meet the demands of my company when it comes to ticketing and tracking revenue. It has been so easy to train other staff on how to use and I always direct new hires to the training videos and help articles. > > **Cons**: The only gripe I have is debit transactions on memberships - sometimes people get visa debit confused with credit cards and this unfortunately makes their membership records with us a little bit funky. I do have a workaround for this in the meantime. This is a VERY specific issue and I can try to catch it when possible. > > It is the best multi-use POS, CRM and ticket management system I have come across. It has given me a lot of valuable experience that I can carry with me to other ventures in my career. The customer service has also been fantastic\! ----- ### "Complicated system" — 1.0/5 > **Cassidie** | *14 April 2026* | Retail | Recommendation rating: 1.0/10 > > **Pros**: Given the frequency and volume of issues encountered on a weekly to monthly basis, I have concerns about the overall effectiveness of this system. > > **Cons**: Complicated and multiple steps to set up a simple product, Bookings, making any change to a booking, check revenue, checking in/payment process. Fails to connect well with our website/waiver process and location/chrome browser. > > We have been working with this system for about 3 years now and about every month I find a problem with both POS and Booking manage. ----- ### "Roller makes our days easier" — 4.0/5 > **Kaitlyn** | *28 July 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: We’ve been really impressed with how user-friendly and intuitive Roller is. It’s quick, easy to navigate, and has made training our young team so much smoother. The layout is clean and everything is easy to find, which saves us time and reduces errors. It’s made a big difference in our day-to-day operations—and our team actually enjoys using it\! > > **Cons**: There honestly isn’t much we don’t like. The reporting features took a little getting used to at first, but once we got the hang of it, it’s been smooth sailing. Overall, it’s been a great fit for our operations\! > > Our experience with Roller has been overwhelmingly positive. It’s made a noticeable difference in how smoothly our operations run day-to-day. The system is fast, user-friendly, and easy to train on—which is especially important for our young team. Tasks that used to take longer are now streamlined, and everyone feels more confident using it. While the reporting side took a little time to get comfortable with, it wasn’t a dealbreaker at all. Once we figured out how to pull what we needed, it’s been incredibly helpful. Overall, Roller has been a reliable, efficient, and easy-to-use platform that’s helped us stay organized and work smarter. ----- ### "Ease of Use and Added Bookings from Event booking ease" — 5.0/5 > **Patty** | *24 September 2025* | Recreational Facilities & Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of Use once the system is in place plus how the system becomes more convenient the more it is used. Also, the training videos are a huge assistance. Also, having the payment system fully integrated is a huge help > > **Cons**: Moving/ uploading information when moving from Booknow. Not so much on the Roller end. But gathering the info and then having it imported but it being deleted between uploads and review to publish live. Also, the invoicing is less formal then some of our groups prefer > > Having converted our system from booknow, the ease of roller is an important feature. It is both booking and customer friendly and easy to use. The conversion team was also a great help ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/173203/roller?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/173203/roller) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data