---
description: Review of Luminoso Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Luminoso | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Text Mining Software](/directory/4785/text-mining-software/software) > [Luminoso](/software/173455/luminoso)

# Luminoso

Canonical: https://www.softwareadvice.ie/software/173455/luminoso

> Luminoso is a text analytics solution that helps enterprises upload, evaluate and view customer insights data using Natural Language Processing (NLP) and Artificial Intelligence (AI) technology. Its multilingual capabilities enable businesses to process data in Chinese, Japanese, Arabic, Korean and other languages.

Luminoso offers various features such as phrase and words analysis, data comparison, dataset and metadata analysis, automated feedback mining and more. Its Daylight application lets organizations evaluate a variety of conversational texts like open-ended surveys, product reviews, and support tickets to identify trends and analyze customer sentiments and perception. Additionally, it includes Compass, a supervised learning platform, which allows users to automate data classification processes.

Luminoso lets managers gain insights into customer and employee insights, review, trends and other data via a centralized dashboard. Pricing details are available on request and support is provided via phone, email and other online measures.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Luminoso
- **Location**: Boston, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$1,250.00
- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Luminoso directly for pricing details.
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Customer Segmentation
- Dashboard
- Data Classification
- Data Visualisation
- Mixed Methods Research
- Multi-Language
- Natural Language Processing
- Negative Feedback Management
- Predictive Analytics
- Qualitative Comparative Analysis
- Quantitative Analysis
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Statistical Analysis
- Summarisation
- Tagging
- Taxonomy Classification
- Text Analysis
- Topic Clustering

## Support Options

- Chat

## Category

- [Text Mining Software](https://www.softwareadvice.ie/directory/4785/text-mining-software/software)

## Related Categories

- [Text Mining Software](https://www.softwareadvice.ie/directory/4785/text-mining-software/software)
- [Qualitative Data Analysis Software](https://www.softwareadvice.ie/directory/4695/qualitative-data-analysis/software)
- [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software)

## Alternatives

1. [Clootrack](https://www.softwareadvice.ie/software/389628/clootrack) — 5.0/5 (16 reviews)
2. [ATLAS.ti](https://www.softwareadvice.ie/software/308893/atlas-ti) — 4.7/5 (142 reviews)
3. [Chattermill](https://www.softwareadvice.ie/software/384200/customer-experience-analytics-platform) — 4.5/5 (25 reviews)
4. [Tableau](https://www.softwareadvice.ie/software/1940/tableau) — 4.6/5 (2348 reviews)
5. [Delve](https://www.softwareadvice.ie/software/240444/delve) — 4.9/5 (190 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/173455/luminoso)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-experience/luminoso-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/173455/luminoso> |
| en-GB | <https://www.softwareadvice.co.uk/software/173455/luminoso> |
| en-IE | <https://www.softwareadvice.ie/software/173455/luminoso> |
| en-NZ | <https://www.softwareadvice.co.nz/software/173455/luminoso> |

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