--- description: Review of RingEX Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: RingEX | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [RingEX](/software/173497/officeuk) # RingEX Canonical: https://www.softwareadvice.ie/software/173497/officeuk Page: 1 / 49\ Next: [Next page](https://www.softwareadvice.ie/software/173497/officeuk?page=2) > RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local calling. RingEX is a fully integrated mobile-based phone system that helps keep employees connected via a variety of business and personal devices including smartphones, tablets, desktops and phones. The RingCentral mobile app is integrated with the phone system and keeps employees connected to customers and colleagues from anywhere. Additionally, RingCentral integrates with basic email platforms and other applications such as Salesforce CRM, Box, Dropbox and Google Docs. RingEX gets businesses up and running within minutes. All phones are ready for immediate use and setup. Users can manage their own phone preferences without IT help. > > Verdict: Rated **4.2/5** by 1203 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 1203 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RingCentral - **Location**: Belmont, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: RingCentral MVP has three pricing plans: Core: $20/user/month Advanced: $25/user/month Ultra: $35/user/month Save up to 33% by paying annually - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Ireland, Jersey, Netherlands, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - CRM - Calendar Management - Call Centre Management - Call Conferencing - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing ## Integrations (9 total) - Box - Dropbox Business - Google Workspace - Microsoft 365 - Microsoft Outlook - Okta - Salesforce Platform - ServiceNow - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software) ## Related Categories - [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software) - [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software) - [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software) - [Business Phone Systems](https://www.softwareadvice.ie/directory/1714/business-phone-service/software) - [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (871 reviews) 2. [800.com](https://www.softwareadvice.ie/software/120982/800-com) — 4.7/5 (330 reviews) 3. [Intermedia Unite](https://www.softwareadvice.ie/software/146704/intermedia-unite) — 4.7/5 (188 reviews) 4. [Nextiva](https://www.softwareadvice.ie/software/2683/nextiva-business-voip) — 4.6/5 (916 reviews) 5. [Ooma Office](https://www.softwareadvice.ie/software/143509/ooma-office) — 4.4/5 (248 reviews) ## Reviews ### "Modern Communication Features with Initial Setup Challenges" — 4.0/5 > **Reneisha** | *7 May 2026* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: RingEX provides flexibility by allowing staff to manage calls, voicemails, texting, and communication through desktop and mobile applications instead of relying only on traditional desk phones. Features like call routing, voicemail access, and remote communication tools are helpful in a busy medical practice environment. Once users become familiar with the platform, it can improve accessibility and communication efficiency across teams. > > **Cons**: The initial rollout and setup process can be challenging, especially when transitioning from older phone systems. We experienced some issues with call routing, voicemail forwarding, outdated menu options, and staff learning curves during implementation. Troubleshooting configuration issues can sometimes take additional time and coordination. > > Overall, my experience with RingEX has improved over time as our clinic adapted to the platform and resolved setup-related issues. The system offers useful communication tools for healthcare staff managing high call volumes, voicemails, and patient communication throughout the day. While implementation and workflow adjustments required patience, the platform provides more flexibility and functionality compared to traditional phone systems. ----- ### "Overall a great phone provider" — 5.0/5 > **Lyla** | *12 December 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: I love that it is an app that I have on my phone so I can call our customers straight from my cell phone. I am also able to message our VA in the Philippines straight from my phone or computer, we use it everyday of the week. We are easily able to record our customer phone calls for proof if something were to come up. The price is great and we are able to add new numbers for a very small price. The app is easy to use and we are able to block spam calls with ease. > > **Cons**: Overall Ring EX has been great. We had a few issues in the beginning setting everything up but Most of those issues are behind us. > > Overall RingEX is awesome. It alleviates the need to have office (Landline) phones. I travel a lot so not needing to lug around a phone is great. And when I am on the go I never miss a call. ----- ### "An alternative for a phone number for freelancers" — 5.0/5 > **Aleksandar** | *2 November 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Inliked the voice mail option, since I am working in a different time zone, remotely. > > **Cons**: Nothing major, just sometimes I need to re-log in. > > We tried different call applications but this one was the best\! I am working as a freelancer with US based company, and this application gave me freedom to call, receive calls and voice mails and get done my job very fast and easy. Easy to set up. ----- ### "I love RingEx" — 5.0/5 > **Sarah** | *22 April 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I really enjoy having the click to dial ability. I never have outages and rarely does this phone system get flagged as scam (my last one did). I almost never have any type of outage and it was so easy to set up and integrate with my current CRM. When an update caused issues they were very attentive and helpful. Great support\! Plus it is the most cost effective one I found\! > > **Cons**: Hard to find something not to like\! If I had to choose, I have experienced a delay once or twice but that may have been with my internet. > > Overall experience is wonderful because it has saved me tons of money switching to a much less expensive but works just as great. ----- ### "RingEx provides a great small business VOIP service" — 5.0/5 > **Verified Reviewer** | *23 August 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: RingEX is very easy to use with a intuitive interface making phone calls and sending faxes very simple. The pricing structure also allow us to get a great value for our business phones. > > **Cons**: The voice to text transcriptions of voicemails sent to my email were not always accurate and led to some misunderstandings with clients. I would definitely recommend actually listening to each voicemail and not relying on the transcription. > > I am very pleased with the VOIP service RingEx provides my small business. It allows me to have a different business number from my personal cell phone, but always have my work phone with me\! ----- Page: 1 / 49\ Next: [Next page](https://www.softwareadvice.ie/software/173497/officeuk?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/173497/officeuk) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data