RingEX - Reviews page 24

4.2
Overall rating
Reviews

4.2
Overall rating
Reviews

Browse RingEX Reviews

1,201 of 1,201 reviews
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Adriana
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
3
Customer Support
5

4
Reviewed on 3/9/2014

Small Business

Thank you for always being there to help - as our business grows you are also helping us very much!
We have 3 locations in 2 states and it's like we are all in the same office.

MAYRA
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
4
Customer Support
5

4
Reviewed on 23/9/2014

Great customer service

The rep who helped me out with the case was VERY helpful and she took the time to help me out with the issues my company was experiencing. She did a WONDERFUL JOB!!!!!!!!!!!!!!

Jacob
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 13/2/2017

Great Business Contact App!

RingCentral is really easy to use. It keeps all your company contacts up to date via cloud which is really convenient. No more hard-copy company phone lists every month!

Kathi
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/12/2016

Love this for my small business!

I love having the ability for my customers to contact me through my web site by calling my 800 number and I get an email with the recorded message. Very easy to use!

Bob
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 3/9/2014

Absolutely the best support staff

I always have a great experience with the tech support staff. They are always friendly,professional,competent, and patient. Longer support hours would be preferred.

giora
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/11/2016

ring central is the best online call center

I use ring central for almost 3 years, with their virtual fax and the 1-800 number I have. They are never down and I never have to deal with any uses what so ever!

Heather
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 5/1/2017

Great product

Easy to navigate the system. Set up was simple. A lot of options and settings to customize to what you want. great customer service for any questions or concerns!

Sean
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
0
Customer Support
0

5
Reviewed on 16/8/2013

RingCentral is a great service!

Been with them for over 6 months now. Love the service and functionalities.

Pros

Love their Business SMS and Conferencing functions.

Cons

None so far

Brenda
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2016

Happy with Service

I have only great experience with your services! I have never experienced any problems. I guess I don't know what more to say but to keep up the good work!

Sandra
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/11/2016

Ring Central 5 star

Ring Central has been a very good choice for our company. Easy to use and very good quality. I would recommend them to other companies.

Tina
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 12/8/2014

Technical Support Guru

Customer support representative was amazing. I've been having an issue with my headset for a long time and he did a great job helping me!

samantha
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2016

Excellent Faxing service

I do not have a high volume of faxes received or sent and this program is very effective in processing what I need in an easy way

Clinton
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
3

5
Reviewed on 3/11/2016

Essential business Tool

Got a home office you need to setup a toll free business line and redirect extensions to subcontractors? This is your solution.

Gloria
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 15/9/2014

positive experience with our customer service department at RingCentral

I had a great experience with Ring Central Customer service.

Excellent service - my experience could not have been better

sarah
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 17/11/2016

easy to use

I don't really have to think about it - I just use it. Everything is intuitive and I can usually figure it out myself.

Marcus
  • Industry: Hospitality
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/4/2015

RingCentral - Intuitive and many features

Pros

The User interface is very intuitive. They are always adding new features. Being able to efficiently manage your entire phone system from a few clicks.

Cons

Getting use to the product and how to manage the features. It was my first time setting up a phone system so it's hard for me to say.

John Gray
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
0
Customer Support
0

5
Reviewed on 27/11/2013

Love RingCentral!

Been with them for over a month now. Have nothing but great things to say.

Pros

Amazing Service and Features

Liz
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 15/2/2017

RingCentral

RingCentral is a key factor in my companies communication. We all use it and I would definitely recommend it.

Lynne
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2016

Ring Central

This system has spared me hours over conventional fax systems. I don't have anything further to contribute.

karl
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 15/8/2015

Use this on a daily basis, never a problem.

Keep doing what you're doing. 5 Star customer service all the way! Very happy customer here.

Andy
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 31/3/2016

Ideal start

First time I've dealt with RingCentral Office and the support was excellent. Great start.

Clayton
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
0

4
Reviewed on 25/4/2019

I have to use it with a consultant.

Pros

Shared screen meetings with a consultant are what we use RingCentral Office for. I do not care for it compared to other options online (Slack or Hangouts for instance). It accomplishes what it set out to do, but my preferences and loyalty lies elsewhere.

Cons

Most all of it. It's aesthetically unappealing. Seems like an outdated software compared to the other options out there.

Linda
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 1/10/2014

Great support staff

Rep was extremely helpful. Very pleased with support we have received thus far

MH
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used for 1-5 months
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
4
Customer Support
0

3
Reviewed on 10/7/2018

Search needs to be improved

Pros

Easy tree organization of all the topics. Reference numbers for the articles, once you have found the information.

Cons

The key word search does not show all the articles with the search word. It shows the oldest article instead of the latest information.

Jennifer
  • Industry: Philanthropy
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 10/1/2019

Quick and easy set up

Pros

Billing works great. They come every month. A high number of people can participate on the calls as well.

Cons

It’s a pretty easy system. No complaints about it. The help line is great as well. Would recommend

SANDY
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 2/10/2014

RING CENTRAL VERY HELPFUL STAFF

THE REPRESENTATIVE WAS VERY PATIENT AND HELPFUL. MUCH APPRECIATED.!!!

Kristin
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
2
Customer Support
4

3
Reviewed on 14/3/2015

This issue was resolved perfectly and timely. You did great, thanks!

This issue was resolved perfectly and timely. You did great, thanks!

Angela
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 9/4/2018

Great telephone system

Pros

I have used this software in limited capacity but found it easy to use and better than similar systems

Cons

I don't have anything negative to say about this product, it ticks all the boxes as far as I'm concerned

Aradhna
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
4
Customer Support
4

4
Reviewed on 2/10/2014

Customer Review 10/2/2014

Tech Support is very patient, helpful, and knowledgable.

Ellen
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 5/11/2014

Good customer service

Good service! Responding very quickly with my request.

Alicia
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2015

Best thing since sliced bread!

I love RingCentral Office! I tell anyone I can.

Cheryl
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
4
Customer Support
5

5
Reviewed on 28/8/2014

Ring Central Service Review

Always professional and great service.

Jayne
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
0
Customer Support
0

5
Reviewed on 5/8/2014

Customer Service

The rep exceeded my expectations!

Jimmy
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 1/10/2014

Thanks

You did a great job thank you

Elaine
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2014

Thank you for your feedback.

Keep up the great work!

V.
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
4
Customer Support
5

5
Reviewed on 2/10/2014

Ring Central came through.

Great job. Thank you.

Troy
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/5/2017

Olympia
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Review Source
Value for Money
4
Functionality
0
Ease of Use
4
Customer Support
4

4
Reviewed on 9/6/2016

Aaron
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 27/8/2020

Great product

Our overall experience has been great. For the most it's been great to utilize.

Pros

The software is extremely easy to use. Messaging within the software is easy and doesn't take much effort to use.

Cons

The workflow is not as great as it could be. I feel it's lacking in this area and it could be improved.

Sandeep
  • Industry: Consumer Goods
  • Company size: 10,000+ Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 23/10/2018

Best web meeting tool

Pros

Our software vendor used to setup rig central calls and we were able to communicate easily despite they being in US without any issues. The interface was nice an pleasing too.

Cons

Nothing as never used it as a meeting organizer, however i assume it should be great and simple to setup.

Iliana
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 15/4/2021

Good service app

Ring was pretty simple and easy to use. We continue to use this.

Pros

While during these crazy time, Ring made it possible to still have meetings. It was easy to connect and listen in on meetings.

Cons

Could be faster and user friendly for all. Had to re download a few times. But overall easy to get use to.

Cassie
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/4/2018

RingCentral is a straightforward easy to use collaboration package

Simple, straightforward and great quality!

Pros

We primarily use RingCentral for dialing into video conferences, and from a participant standpoint, it is easy to install, setup and use. The call quality is top notch and there was no quality drops during our calls.

Cons

It could use a bit more in terms of collaboration features. It is on par with Skype for Business in terms of features and adding a few more features would improve the sell-ability of the product.

Joshua
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/12/2016

Good product

Easy to setup. Good customer service in the setup process. Just started using but so far everything has been great!

Pedro
Pedro
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 11/10/2023

Controle de chamadas

Pros

Software de controle de chamadas muito eficaz que é possível adaptar as necessidades de cada empresa.

Cons

É um software caro mas que compensa pela qualidade. Também necessita de um tempo aprendizagem um pouco longo.

Response from RingCentral

Hi Pedro, the Review Team appreciates your evaluation. We are happy to hear that our product yields both quality and effective results for you and has proven to be worth the cost. Thank you for your feedback!

Replied 12/10/2023
Valentina
  • Industry: Wholesale
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/8/2023

Solido Servicio.

Pros

Me encanto su app movil porque permite laborar de forma remota sin necesidad de tener un plan de minutos con el operador que utilizo.

Cons

el unico inconveniente que presente fue la caida del internet pero no tenia nada que ver con esta herramienta.

Response from RingCentral

Valentina, the Review Team values your terrific feedback! Thank you for sharing how our product benefits you. If you would like to share more about your experience, please email us at [email protected]!

Replied 22/8/2023
Sebastian
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 19/7/2023

Es de vital ayuda.

Pros

Este aplicativo es de facil uso e implementacion, me a ayudado de mucho en mi trabajo.

Cons

hasta el dia de hoy no tengo queja de este aplicativo.

Alessandro
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
0
Functionality
2
Ease of Use
3
Customer Support
0

3
Reviewed on 10/11/2023

Ring centralmvp recensione

Pros

Risponditore automatico e mantenimento delle chiamate in coda

Cons

Ampiamente sostituibile a costo zero con altre App

Alternatives Considered

WhatsApp

Response from RingCentral

Alessandro, thank you for your review. The Review Team wants to understand your feedback better; please email us at [email protected] so we can learn more from you. Thank you!

Replied 21/11/2023
Hermann
Hermann
  • Industry: International Trade & Development
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 12/11/2023

Logiciel de téléphonie

Pros

Ce logiciel est très efficace et rapide en ce sens que tu peux enregistrer plein de tes communication appel , c'est un logiciel vraiment efficace.

Cons

Pour le moment je n'ai pas d'inconvénients pour ce logiciel.

Response from RingCentral

Hey Hermann, the Review Team appreciates your great review! If there is anything more you would like to share with us, email [email protected], and we will do our best to improve your experience.

Replied 21/11/2023
Simone
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 9/3/2023

Un risparmio aziendale per i team remoti

Nel complesso, RingCentral MVP è stato un risparmio aziendale per il nostro team remoto.

Pros

RingCentral MVP è stato un punto di svolta per il nostro team remoto. La funzione di registrazione delle chiamate è stata incredibilmente utile per scopi di formazione. Possiamo effettuare trasferimenti senza soluzione di continuità ad altri membri del team con l'opzione "Chiedi prima", che non è disponibile in altre app. La linea aziendale condivisa e le estensioni private sono un enorme vantaggio.

Cons

L'app del telefono nativa può squillare sull'app RingCentral, causando confusione.

Josue
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/1/2023

Si estoy en mi trabajo me comunico con Ring

Pros

En mi trabajo me a favorecido mucho este software ya que cuando hablamos de telecomunicación esperamos no tener fallas ya que cada llamada es importante para la empresa y con RingCentral no tenemos problema alguno

Cons

Creo que se podría mejorar en el alcance que puede tener el software ya que emos teñido problemas en ovaciones para enlazar una videoconferencia

1,201 reviews