About Square Point of Sale

Square Point of Sale is a mobile POS system available for iOS and Android devices. Key capabilities of the Square POS system include online payment processing, sales reports, inventory tracking, digital receipts, email and SMS marketing campaigns, eCommerce, insights/analytics, and more. Square offers magstripe, chip, and contactless card readers for accepting payments via debit and credit cards, Google Pay, and Apple Pay. Square Virtual Terminal enables payment collection through a computer, which allows merchants to key in card details so that no card reader is required. Square POS is flexible enough to work for any business, from retailers and bakeries to coffee shops to hairdressers. Retailers can manage their inventory from any device. Products can be imported via CSV and names, prices, and quantities can be edited at any time. Daily stock alert emails notify users of items with low or no stock, and inventory levels can be exported to printable spreadsheets. Restaurants can manage online orders and third-party pickup and delivery. Square Point of Sale makes it easy for businesses to sell in-person, online, over the phone, or out in the field. Merchants can add a synced online store, sell through Instagram and Facebook, and offer curbside pickup, local delivery, and shipping -- no coding required. The built-in customer directory can track customer preferences and feedback with every card swipe. Key customer information is added automatically to build profiles, and merchants can search and sort customers to view their purchase histories, target email marketing campaigns, and send more personalized messages that keep customers coming back more often. With Square Dashboard and built-in sales reports on the POS, merchants can access their sales data from any device, with real-time hourly sales reports for each location, transaction and deposit tracking, and more. Square POS helps merchants manage their inventory from anywhere. Products can be imported via CSV and names, prices, and quantities can be edited at any time. Daily stock alert emails notify users of items with low or no stock, and inventory levels can be exported to printable spreadsheets. Everything is integrated into your POS for a stress-free experience. It’s free to use, and no contracts, fine print, or manuals required.
Square Point of Sale Software - The point of sale that's so much more than a point of sale.
Square Point of Sale Software - Sell at the counter, on the go, or online, so you never miss a sale.
Square Point of Sale Software - Customize your checkout to keep your line moving and your customers happy.
Square Point of Sale Software - Accept every way your customers want to pay.
Square Point of Sale Software - Track customer’s preferences and purchases with every card swipe.
Square Point of Sale Software - Keep track of your sales, inventory, and locations, all in one system.
Square Point of Sale video
Square Point of Sale Software - The point of sale that's so much more than a point of sale. - thumbnail
Square Point of Sale Software - Sell at the counter, on the go, or online, so you never miss a sale. - thumbnail
Square Point of Sale Software - Customize your checkout to keep your line moving and your customers happy. - thumbnail
Square Point of Sale Software - Accept every way your customers want to pay. - thumbnail
Square Point of Sale Software - Track customer’s preferences and purchases with every card swipe. - thumbnail

Square Point of Sale pricing

Square Point of Sale has a free version and offers a free trial. Square Point of Sale paid version starts at N/A.

Pricing Details:
Square's pricing is simple for businesses of all sizes. It's free to use, and no contracts, fine print, or manuals required. Pay 2.6% + 10¢ per swipe or 3.5% + 15¢ per manually entered transaction.
Free Version:
Yes
Free trial:
Yes

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Square Point of Sale Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 1,732 View all reviews
Athena P. Athena P.
  • Industry: Wholesale
  • Company size: 2-10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 18/2/2020

A huge help when running estate sales

Square point of sale has been a great asset allowing us to take card payments not only in person when we run an estate sale but also over the phone for clients who wish to pay their invoices with a card versus a check. The option of a text or email receipt is also very helpful for those who want proof of purchase/payment when we don't have a printer onsite.

Pros

It allows us to take card payments for any amount using the app when a customer doesn't have cash instead of the risk of taking a check.

Cons

The processing fees are competitive with other services such as PayPal but still high and cut into our profits.

Jacob S. Jacob S.
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 28/4/2020

Square POS offers new and flexible use

Overall, I would 100% recommend Square for new businesses. Start up costs can be next to nothing and it doesn’t require someone to install it. And NO CONTRACTS :)

You can then add on their additional features which should be able to sustain your businesses growth for as long as you need it too.

In terms of switching to square, make sure your existing equipment can be reused .

Pros

Square is offering a software that is versatile and also nearly free for a new business that doesn’t have money to spend on start up costs or an existing business that has been ripped off from an expensive POS company. You can literally just use your iPhone with a card swipe. Or for the brick and mortars use their new and sleek looking square register.

In terms of interface, Squares basic dashboard is free to the public and can be set up as fast as signing up for a email account. You can learn it’s navigation in a matter of minutes and you are able to subscribe for the extras you need like loyalty, gift cards or marketing. Very simple, very user friendly, and the support is actually helpful.

Cons

Switching from a POS company that requires a lot of upfront infrastructure and training, I don’t have a lot of bad things to say about squares POS and software other than the existing equipment they told us we could use hasn’t necessarily been easy to re use. Also you are not able to get as granular in customizing some features as other softwares

Robert G. Robert G.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/10/2021

This is our go to POS for our cliente

Perfect.. Whenever there is an issue Squares customer service has been awesome.

Pros

We love that its easy to setup and use. Customer support is amazing. It is also very easy to learn.

Cons

Can't really say there are any cons to this software.

Alternatives Considered

Clover

Reasons for Switching to Square Point of Sale

We have used it in the past with other client
Zephyr V. Zephyr V.
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

3
Reviewed on 8/4/2021

Great features but not the most reliable

Square has amazing features and is easy to use. It's also great to take on the go. I would have given it 5 stars if it weren't for the issues with buffering and transactions not going through. Because of these issues, Square was too unreliable for me.

Pros

Square was really easy to set up and use. It has a lot of great features like analytics, sales reports, manual credit card entry, and more. It's also really easy to set up and edit your menu. The fees that Square takes on credit card payments are not high and are very reasonable. Square is also excellent for on-the-go sales and is very portable. It's easy to take to different venues and events.

Cons

I encountered a lot of problems with Square. I was mainly using it to sell goods at my local farmer's market. Often after swiping a customer's credit card Square would be stuck with the loading symbol and the transaction would never go through. There were many times I had to shut down the app and reopen and ask the customer to swipe again with another credit card. There have been times where the customer was charged twice and times where the customer was never charged at all! It was very disappointing encountering these setbacks while I have a limited time to sell at the farmer's market. There were also times where it appeared that the sale went through and then later after checking my sales reports I could see that several transactions were missing and I was never paid. I also tried Square on multiple devices but the problems persisted.

Van G. Van G.
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2021

Customers trust Square

It's been a clean and simple process from day one. Works seamlessly, integrates with all of our appropriate softwares, and has a competitive price.

Pros

It has a clean simple user interface both on the internal side of things and the customer facing side. Customers recognize square and are both familiar and comfortable processing payments here.

Cons

A few years ago we had problems with connecting devices to smart phones. Seems like these issues have been resolved. There also seems to be an error that occurs 9/10 times when trying to share an invoice link manually. It will send an email to the customer even if you select the option to send it manually. Not a deal breaker by any means, but sometimes we would like to send it via text and not email, but are forced to do both.

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