About FreshCheq

FreshCheq is a cloud-based task management solution that caters to restaurants of various sizes. Features include kitchen management, franchise intranet, percent-compete tracking, quality control and more. FreshCheq allows users to maintain logs for various parameters such as food temperature, food wastage and consistency of the food items. The solution also offers a reporting engine that enables users to generate custom reports, spot trends and make specific business decisions. Additionally, FreshCheq features brand customization capabilities and real-time updates, and it provides users with mobile applications for iOS and Android devices. Services are offered on an annual or monthly subscription basis that includes support via phone, email and live chat.
FreshCheq Software - Adding a new item
FreshCheq Software - Dashboard
FreshCheq Software - Day progress report
FreshCheq Software - Logs
FreshCheq Software - Adding a new item - thumbnail
FreshCheq Software - Dashboard - thumbnail
FreshCheq Software - Day progress report - thumbnail
FreshCheq Software - Logs - thumbnail

FreshCheq pricing

FreshCheq does not have a free version but does offer a free trial. FreshCheq paid version starts at US$50.00/month.

Starting Price:
US$50.00/month
Free Version:
No
Free trial:
Yes

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Browse FreshCheq Reviews

82 of 82 reviews
Sort by:
daniel
daniel
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/1/2019

Keeps your food fresh and in check

We use this at moes and it makes taking or temps a breeze I reccomend to any buisness required to log there temps

Pros

It allows me to add my temps through my phone we used to do paper but as time evolves so does technology

Cons

The time frames for each temp log. If you miss it you miss it bo going back later to correct

Response from FreshCheq

Daniel,

Thank you so much for your review. We are excited to be working on even more functionality. Please keep the comments coming. Our customers are what help us continue to evolve FreshCheq!

Jim

Replied 29/3/2019
Rich
Rich
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 28/11/2017

This product has been great

Pros

It has simplified food safety for my staff and they are more willing to take time to complete the logs,

Cons

Would like to see a one touch button for when you are closed for holidays, weather or any other reason we are closed to shut off the log text warnings.

Response from FreshCheq

Thank you for taking time to review FreshCheq. We are so glad that you love it and that it makes your job easier and your restaurants safer. We are developing a simpler way to deactivate alerts for unexpected closings. We will keep you posted. Thanks for your business!

Replied 6/12/2017
Verified Reviewer
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
5

3
Reviewed on 2/4/2019

A product in development that doesn't need extra hardware, but requires some patience.

Two years use in a multi-location restaurant franchise.

Pros

It doesn't require anything special in the way of hardware to work. You can use any cell phone, tablet or computer. Some other temperature checking services require you to purchase proprietary thermometers etc for them to work. It doesn't take long to teach others how to use the product. It is fairly rudimentary in its interface.

Cons

This product is unfinished. It doesn't allow for on-the-fly changes to how it is used or the order in which it is used. Reporting is often faulty- it will show you that the process is not complete when it is. Dependent on the quality of internet access versus being a true standalone product.

Response from FreshCheq

Thank you for your thorough review. We would appreciate the opportunity to work through the challenges you are having. We can set up a review of updates we have made, how you are using FreshCheq and set up training for you and your team. Please contact us at 1-855-581-7747, or [email protected]. We want to ensure your success.

Jim

Replied 17/4/2019
Jeff
Jeff
  • Industry: Restaurants
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 1/3/2018

Easy to use

Pros

It texts out reminders of what needs to be done through out the day. Helps the team and I to make sure it gets done everyday.

Cons

Set up is hard, and moving items around can sometimes be difficult. Overall it's a really good tool to have at the store.

Response from FreshCheq

Thanks for your review, Jeff. You are going to love the new features that have been rolled out to make managing the logs easier.

Replied 14/3/2018
Chris
  • Industry: Food & Beverages
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/4/2019

Safety is our Security

The customer service is top notch. Very responsive and willing to go above and beyond to help our business not only stay safe but optimize our operations efficiency.

Pros

This software is very easy to use and the dashboards for reporting are quite functional and great for comparing with multi units.

Cons

There is nothing I don't like about the software.

Response from FreshCheq

Chris,

Thank you for the awesome review. We will be at the summer meeting and have some new features to introduce. Please stop by.

Jim

Replied 11/4/2019
Verified Reviewer
  • Industry: Restaurants
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
4
Customer Support
3

3
Reviewed on 1/3/2018

Overall good.

Pros

Ease of use. User interface is well setup. Able to use on any smart device is a definite plus. Once setup properly, checking items is easy.

Cons

Not able to change items per station at The store level. All stores are not set up the same. Takes more time to complete as some items are duplicates or irrevelent.

Response from FreshCheq

Thank you for your review. All logs and reports are customizable if you have Owner permissions. I recommend discussing your proposed changes with your owner.

Replied 5/3/2018
Russ
Russ
  • Industry: Restaurants
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
1
Ease of Use
2
Customer Support
2

3
Reviewed on 24/2/2018

Good concept to centralize manager tools, but takes too long to wait between items.

I like the features of centralized checklists.

Pros

All centralized anf able to completes tasks in one location as apposed to paper and several clipboards

Cons

Takes too long to go through and correct issues. Not able to pass information to others quickly. Device lag

Response from FreshCheq

Hi Russ. Thank you for your honest review of FreshCheq. We would love to help you work through the lag time you described. We experience instant transition between items, so there may be an issue with your device. I will reach out to you personally to learn more about why you are not pleased with our customer support, as we strive to respond immediately to every customer, even on nights and weekends.

Replied 26/2/2018
Greg
Greg
  • Industry: Research
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 30/10/2018

Ease of use

Pros

Ease of setting up different storage areas. Not complicated.

Cons

Cant really say I have any cons. It functions great

Response from FreshCheq

Thank you for your review, Greg! We appreciate your business.

Replied 1/11/2018
Sharon
Sharon
  • Industry: Restaurants
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 1/3/2018

easy to use

No paper clutter and very easy to use.

Pros

I think the software is very easy to use for the most part. It is a great and easy way to keep track of things without the clutter of papers.

Cons

It's hard to fix mistakes when you type in the wrong temps like I seem to do with my fat fingers on my phone.

Response from FreshCheq

Thank you for your review, Sharon. There is an option to re-enter the previous temp if you make a mistake. We are happy to offer some re-training if you feel that you and your staff could benefit from it.

Replied 6/3/2018
Ryan
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 4/12/2017

Has great potential, am expeirencing a few software bugs.

Knowledge of what is going on in restuarants I am not currently in.

Pros

Ease of use, speeds up line checks, holds staff accountable. Pro has to be 100 characters...come on.

Cons

Cannot operate offline, there are comparable products that allow up to three days of storage when no internet is accessible. Occasionally the line check will be completed and logged within the time frame but a notification is still sent out and it is logged as an additional log.

Response from FreshCheq

Thank you for your comments and suggestions. Please contact me immediately should you experience any software bugs. We have our developer on standby 24/7 for any technical issues. In development, we considered allowing offline logging, but our beta testers agreed that offline logging would diminish the accountability factor that FreshCheq brings to our customers. I will reach out to you personally to make sure that your logs are functioning correctly.

Replied 6/12/2017
Sarah
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/4/2019

Amazing product

Pros

So easy to use. Great customer service. Recommend for everyone. Makes taking temps so easy and checklists too!

Cons

Nothing bad to say at all. Such a great product.

Response from FreshCheq

Sarah,

Thank you for being a power user and letting us know FreshCheq makes a difference.

Great things are in the works!

Never hesitate to contact us if you have an idea or need some help.

Jim

Replied 4/4/2019
Ryan
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 28/11/2017

From jump fresh cheq has been super simple. Easy to navigate without any training.

The only problem I've ever run into was on a holiday that we were closed I didn't think of shutting it off for the day but luckily I was in the store to fix it.

Pros

It's super simple and easy for all managers to use. The best thing is that it sends texts to all the managers when temps are not taken.

Response from FreshCheq

Thank you for your FreshCheq review. We are so pleased that you love FreshCheq. We are developing a simpler way to deactivate alerts for unexpected closings or holidays. We will keep you posted.
Thanks for your business.

Replied 6/12/2017
Callie
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 26/2/2018

useful for accountability.

making sure i am able to hold my managers accountable for what temps they are recording and making sure they are checking each item.

Pros

I love how organized it keeps us. both with making sure they are getting done but also accountability so they are true numbers. being able to see exactly who did what check at what time helps us be more accurate.

Cons

it is clunky on tablets. Especially when setting up lists and what order you would like to view items. Also hard to pull items off your list. we have LTOs that are constantly moving and getting any line check changed is a hassle.

Response from FreshCheq

Thank you, Callie, for your review!

Replied 27/2/2018
Sarah
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/2/2018

its been great. super easy to use and keeps great track of the things we need to keep track of.

Pros

it is incredibly easy to use and manipulate to fit our needs. we are very pleased with how helpful it has been for our restaurants keeping track of temperatures so we can be sure we are being safe.

Cons

Sometimes our people struggle to get logged into the website temporarily. other than that, we are very pleased.

Response from FreshCheq

Thank you for your review, Sarah.

Replied 26/2/2018
Robert
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 26/10/2018

Good but could be better

It's great at keeping waste down and clutter from printing all the check sheets every day and storage

Pros

Pretty easy to use and set up. Keeps track of your checks so you don't have all that extra paperwork and clutter

Cons

It could be more customizable for individual locations when you have more than 1

Response from FreshCheq

Thanks, Robert, for your review. We appreciate your business.

Replied 29/10/2018
Shawn
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 26/2/2018

Works well

Pros

Freshcheq is a great program that saves greatly on the amount of paper used on a daily basis. Before freshcheq, we used almost a half a scane on paper printing our check lists. Now I can easily walk my line with my checklist in hand.

Cons

I wish that I had more access to make changes to the setup of my check lists. I also wish we could organize it better.

Response from FreshCheq

Thank you, Shawn, for your feedback. I think you will be pleased with the new features and checklists that are being released within the month.

Replied 27/2/2018
Christine
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
5

5
Reviewed on 22/2/2018

Good tool

Pros

It is very user friendly to teach and use. Very friendly app that you can just use on your phone or a tablet to walk through the kitchen and check while doing it

Cons

Wish you could use the number pad vs touching the number because a bit sensitive . At times it is a bit lagging

Response from FreshCheq

Thank you for your review!

Replied 26/2/2018
Scott
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/2/2018

use it everyday. helps us to keep food hot and fresh

Pros

simple to use and have ready to use for everyone in the store. easy to teacj nee employees to use so mulitple.people can do checks

Cons

having to connect to internet. sometimes the service is not the beat and then we need to go to a desktop computer

Response from FreshCheq

Thanks for your review, Scott!

Replied 26/2/2018
David
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 22/2/2018

So farr so good

Pros

Ease of use, ability to customize to our store needs. text reminders is also a nice feature. I do like all the different catagories that we can set up.

Cons

Not being able to go back in and reset times for our temperatures. It would be a nice feature to be able to go back in and back log our HAACP cooking logs so we could track and entr at the end of our shifts

Response from FreshCheq

Thank you for your feedback.

Replied 26/2/2018
Bruce
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 8/12/2017

Easy and efficient

Saves time by keeping the records in one place.

Pros

The reminders are the best feature. They help to insure our products are the appropriate temperature to ensure safety.

Cons

The app logs you out fairly quickly. Our people use their mobile devices with the program and they have to log in each time with their user name and password. Having a remember me on this device option would solve this issue.

Response from FreshCheq

Hi Bruce,
Thanks for your review. We appreciate your business. Our User's manual that is emailed to every user has instructions for adding an icon onto any smart device which will keep users logged in for 8 hours. You should only have to log in once per day. I will contact you directly to make sure that your employees are using FreshCheq in the most efficient way and not having to waste time logging in.

Replied 12/12/2017
Eric
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/2/2018

Great application and works great

Pros

I like that there is no paperwork to keep track of and I can have access to my records at anytime. Everything is stored in one spot and no going back through paperwork.

Cons

Not much wrong with the software except sometimes it freezes when you are halfway through a recording and have to start over again.

Response from FreshCheq

Thanks for your review, Eric!

Replied 26/2/2018
Kyle
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 6/11/2018

It's good

Pros

I like not having to store temp logs on paper

Cons

If you make a mistake there is no way to go back and fix it

Response from FreshCheq

Thank you for your review and for your business!

Replied 14/11/2018
Dana
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/11/2018

Fresh cheq review

Pros

It makes it a very simple process for temping products. I can just enter it in my phone and go on about my day.

Cons

Nothing bad to say about it. Everything truly is wonderful with this software

Response from FreshCheq

Thank you for your review, Dana. We appreciate your business.

Replied 5/11/2018
Tami
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 12/3/2018

Daily use

Pros

It's alot easier and faster to track easier to review quicker to track I like reminder but would be nice when not working I could turn off

Cons

Only problem is when you hit wrong button there is no way to go back and redo would be easier when mistake made

Response from FreshCheq

Hi Tami, Thanks for your review. In your dashboard, you can turn off your text alerts for your days off. Additionally, the platform allows you to go back one entry to correct mistakes. Since FreshCheq is an accountability platform, it would not make sense to allows for edits once the log is complete.

Replied 13/3/2018
Katie
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
3
Customer Support
5

5
Reviewed on 26/2/2018

Better organized

Pros

Easier for organization and no papers to print out. Everything in one place. Don't have to worry about food on the papers that were spilled. Can tell if staff is doing them from home.

Cons

We would sometimes accidentally put in the wrong number and we were not able to go back.
Staff would forget to charge ipad and would forget completely to do it.

Response from FreshCheq

Hi Katie! Thanks for your review.

Replied 27/2/2018
Vanessa
Vanessa
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
4

5
Reviewed on 1/3/2018

Very Self explanatory, puts you in to a routine with daily checks rather quickly.

it makes me accountable to my daily routine, and the necessary tools needed to run an efficient operation.

Pros

This program is a great addition to our team. It saves greatly on amount of paperwork that we used on a daily basis. It gives you all your resources and tools right in the palm of your hand. Very quickly to catch on, and become a tool, part of daily routine.

Cons

The only thing I wish I had more control over, is access to tweak features, or make necessary changes according to my store.

Response from FreshCheq

Thank you for your review, Vanessa! Each store has the control to customize their logs and reports, unless otherwise stipulated by your store owner or the franchise. I recommend discussing your proposed log changes with your owner, who has permissions to make the changes.

Replied 5/3/2018
Missy
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/4/2019

Great Product

One major problem we have solved with FreshCheq is that our food temps and logs are getting done on a daily basis consistently.

Pros

I am so glad that I purchased this software. It is very easy to use and set up. I think it is a great value for what you get. They are always updating the software to make it easier for your operation. We use it for our food logs and also for check list and closing responsibilities. Its great when your food inspector comes in and you have all your temp logs all in one place, and can quickly access it for them. It is also a great resource for accountability for your team members. I like the app that they just created. You can also know take photos.

Cons

There isn't anything that we don't like about FreshCheq

Response from FreshCheq

Missy,

Thank you for your review. So happy you see the value in FreshCheq and that you are elevating a culture of food safety in your restaurants. FreshCheq will be attending the Pizza Ranch summer meeting. If you are attending, please stop by so we can share with you some new features.

Jim

Replied 17/4/2019
Kyle
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
4

3
Reviewed on 2/4/2019

Great idea

FreshCheq has grown and become more user friendly. I think there are still some design pieces that need to be implemented however they are responsive to change and I can see them ironing out those kinks.

Pros

It’s nice to have the ability to have shift tools in the palm of your hands especially as all aspects of a store seem to be turning that way.

Cons

The reporting system is slow and clunky. It is difficult to utilize the program to fix issues that you see as the only way to “pass” a selection is to say how you fixed it.

Response from FreshCheq

Kyle,

Thank you for your perspective. Our team would like to walk you through some new features that may improve your experience. Please contact me and I will set up a time to review reporting.

Also, we are working with Buffalo Wild Wings corporate to add some new features that will benefit all FreshCheq customers.

Our development pipeline is driven by our customers needs. I look forward to talking with you.

Jim

Replied 4/4/2019
Tesla
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/4/2019

Save paper, and time by using FreshCheq

FreshCheq has helped make sure that we stay organized and current with taking daily temperatures.

Pros

It's user friendly. No mess of paper, records daily, weekly and monthly data. Able to communicate via text, email if a task needs or wasn't completed.

Cons

It would be nice to have a feature where you could click and drag an item into a spot instead of using up and down arrows. It's alittle time consuming.

Response from FreshCheq

Tesla,

Thank you for the awesome review. We love getting great feedback from our customers. Please contact us to better understand your request. We have a significant amount of development in process over the next few months and we are excited to continuously make a difference in how you run your business.

Jim

Replied 4/4/2019
Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 13/11/2018

Freshcheq review

Overall it is a decent system and easy to use which means it makes it easy to train new team members on how to use the system

Pros

It is easy to use, and saves money on paper and toner.

Cons

Server tends to run slow at peak hours, would also be nice if we were able to set up reoccurring alerts to remind us to do start Freshcheq not just when we miss doing Freshcheq.

Response from FreshCheq

Thanks for your review.
FreshCheq currently has the capability to remind when logs are upcoming. Contact me and I am happy to show you how to set it up

Replied 14/11/2018
Spencer
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 3/4/2019

Restaurant

It’s really nice and fast. We used to have to do it all by paper and this is more convienant

Pros

No paper trail, allows multiple ppl to use it, can look up how many you have missed

Cons

Need to go on a computer to see what days you have missed. Hard to read it on the phone.
If you type in the wrong temp you can’t go back and change it

Response from FreshCheq

Spencer,

Thank you. We have added some functionality that will allow you to go back and make a change if you made a mistake on a temperature. Please contact us and we will walk you through the process.

Also, we are working on some other functionality we would like to show you. Please come see us at the Pizza Ranch Summer meeting. I am sure you will be impressed.

Jim

Replied 4/4/2019
Kristin
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/4/2019

Great product, great value, great service!

FreshCheq has been a great addition to our restaurant. It keeps all of my managers focused on food safety and makes it quick and simple to make food safety a priority.

Pros

FreshCheq has helped us stay consistent with our temperature logs and food safety. Since starting to use FreshCheq we have not missed a single temperature issue on our food safety evaluations.

Cons

The new app solved all of the issues we had. The new app makes using FreshCheq even more simple.

Response from FreshCheq

Kristin,

Thank you for the awesome review. FYI, FreshCheq will be at the Pizza Ranch summer meeting. Please stop by so we can introduce you to some new features.

Jim

Replied 17/4/2019
Tyler
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 22/2/2018

So far we have had nothing but a great experience with Fresh Cheq. It is super easy to use.

It's a great way to record temperatures for safe food handling!!!

Pros

The ease of use is probably the best quality. It is super simple to record the temperatures, and also to change the things being temped when you need to. For a restaurant like ours that changes the menu every few weeks, this is very hellpful.

Cons

Really the only thing I don't like is that once you type in a temperature there is not a way to go back and change a temperature once recorded. When you have a perfect streak going, it's really sad when you accidentally hit a number a get a failing score for a 14 degree temp, when you meant to type in 144!

Response from FreshCheq

Hi Tyler, thank you for your review. The platform does not allow temps to be changed so that there is a higher level of accountability. But, we don't want you to lose your streaks, so if you type in a temp in error, just reach out to me and I will correct it so that your streak stays intact!

Replied 26/2/2018
Adam
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
0

4
Reviewed on 16/4/2019

Ease of Use

We use it for food quality line checks. Easily able to go from product to product cuts down on time vs. other platforms that malfunction or take time processing.

Pros

The app is relatively easy to use to perform each task.

Cons

Needing to put a PIN to perform each of the tasks involved. Once signed in, it would make sense to be able to navigate from task to task without needing to re-enter a PIN.

Response from FreshCheq

Adam,

Thank you for your review. Please give us a call, 1-855-581-7747. The PIN is there so multiple user can use the same tablet in the restaurant. However, if this is creating a problem and you assign the task to one employee or compete the task yourself, we can show you how to turn the PIN off for convenience.

Replied 17/4/2019
Kirsten
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/2/2018

We love FeshCheq!

Pros

FreshCheq is very easy to use and has been a huge help to get our temp logs more consistent. I love that it will send you a reminder text before you are about to miss a log. That helps ensure that they get done and are not forgotten about

Cons

If we close due to weather or a holiday, we have to manually turn every log off for the day and then go back and turn them on for the next week. Would be nice if there was an easier way to do that.

Response from FreshCheq

Hi Kirsten,
We are working on an easier way to close your logs for the day. We are rolling out some new features next month that I am confident you will be pleased with. Thank you for your review.

Replied 26/2/2018
Justin
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/2/2018

Overall, using FreshCheq has been a positive experience and convenient addition to our...

It has eliminated all food safety log paperwork. Employees are now excited to use the tablet to do safety logs, rather than bummed about writing it down. Very convenient.

Pros

Eliminates all paper records.
Sends text message reminders to users.
Easy to configure to fit your business.
Multiple reports to break down check/log usage.
Portable functionality when used on a tablet.
Has a log streak feature to compete with other businesses.
Customer support is fast and reliable.

Cons

No app as of yet, so you have to use the web page. This can be troublesome on a tablet.
Requires internet access.

Response from FreshCheq

Thank you for your feedback!

Replied 26/2/2018
nancy
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 21/3/2019

Easy to use

Pros

Better than paper logs and it is quick and easy to use

Cons

There nothing that i dont like about this

Response from FreshCheq

Nancy,

Thank you. I don't think we could ask for more. We are always open to your opinion and thoughts. look for more functionality in the near future.

Jim

Replied 29/3/2019
mike
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/4/2019

awsome

great

Pros

i love the daily reporting. and notifications

Cons

i really don't have any it meets all my needs

Response from FreshCheq

Mike,

Thank you for your review. We appreciate your business. We look forward to bringing Pizza Ranch and Moe's new development in the near future!

Jim

Replied 12/4/2019
Missy
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/2/2018

Easy to set and easy to use

I don't have to worry about losing a paper copy of our food temps. The food inspector loves to come in and just grab the computer and look at our reports.

Pros

I work with teenagers and I like that it is easy for them to use. I like getting the notifications when I am not at work.

Cons

I can't upload a photo to use as an example of what I would like done. Also it won't let you do your measurements without having to refresh the page every time.

Response from FreshCheq

Hi Missy, thank you for your feedback. You should not have to refresh the page every time, so I will reach out to you personally to help solve that issue.

Replied 26/2/2018
ryan
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 4/4/2019

Review

its great no problems

Pros

Simplicity... Also its very easy for staff to use and the txt updates for managers are great

Cons

sometimes when we are closed the app doesn't know that so it or if its a snow day we cant stop temps from going on the app.

Response from FreshCheq

Ryan,

Thank you for the awesome review. We will be at the summer meting and hope you will come by our booth. We will have some new features to talk about.

Jim

Replied 8/4/2019
Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/9/2020

FreshCheq to run your restaurant

It is great deal for its price and gives you all info you need to lean your business

Pros

It is overall a very good solution, very easy to set up and requires no hardware investment. It has a very good mobile interface and makes a really good solution to run several locations. It has improved our process follow up mostly in the kitchen

Cons

It is overall very good, all minor points raised to customer service were quickly answered so i’m personally very happy with the solution

Verified Reviewer
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 9/4/2019

Ease of service

It has been a very good experience and we hope it only gets better.

Pros

The software is very user friendly and easy to operate on a multiple occasions throughout the day.

Cons

The compatibility and adaptability to other forms and software.

Response from FreshCheq

Thank you for your review. Please contact us to better understand your request about compatibility. 1-855-581-7747 or at [email protected].

We truly want to understand if there is a solution in place or if there is an opportunity to add functionality to our product development pipeline.

Jim

Replied 17/4/2019
Chad
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 13/9/2018

Saves time and paper

Pros

This is a very effective way to report temps and inspect the restaurant throughout the day. It is efficient in comparison to pen and paper. Saves printing copies daily which saves ink and paper.

Cons

Corrections should be allowed at the end of the questionnaire. It would be nice if there was a list of fails at the end instead for having to do them individually as many products may have been in the same conditions.

Response from FreshCheq

Thank you, Chad, for your feedback and we are thrilled to be a Buffalo Wild Wings partner.

Replied 13/9/2018
Cathy
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 23/2/2018

It's a great tool.

Pros

I like that I can just carry around my phone while I take temps instead of having to take a big notebook and pencil around to write them down.

Cons

My fat fingers will sometimes hit a wrong key and if I don't see it before I hit the enter button I can't change it.

Response from FreshCheq

Hi Cathy, Thanks for taking the time to review FreshCheq. I am so pleased that it are finding it to be helpful. I can relate to hitting the incorrect buttons and one solution is to transition to a tablet to make this easier. We appreciate your business and feedback.
-Julie

Replied 26/2/2018
Sharon
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/10/2018

Easy to cheq

Easier to track & less wasted paper.

Pros

This program is so easy to use from the start. It’s easy to show to new staff members.

Cons

Sometimes it takes a little while to go to next section but I think it may have to do with our internet.

Response from FreshCheq

Thanks for your review, Sharon.

Replied 29/10/2018
Liddia
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 1/3/2018

It is very easy to use when I'm at work.

Organizational skills, getting the crew to understand business, keeping everything for records, and able to keep things in one place to find it easier.

Pros

It helps my company stay organized and helps us keep up with inventory and task that need to be completed.

Cons

Sometimes it has a mind of its own and starts glitching and putting stuff that I didn't put. And I wish it had some way of notifying you on when it's time to do something on your to-do list.

Response from FreshCheq

Thank you for your review, Liddia. FreshCheq does have a text alert feature that will alert you when a checklist or log is due. Please speak with your manager or owner and request that you receive text alerts.

Replied 5/3/2018
Verified Reviewer
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/3/2018

Very Good So far, easy to use. Helps us deliver on food saftey

Allows us to hold people accountable and create data reports for a call to action.

Pros

What I like the most about this software is the ease of use. When you have a lot of other things to do simple is always sweet.

Cons

What I like the least about this software is all the colors on the interface. I would clean it up so it is easier to read.

Response from FreshCheq

Thank you for your review.

Replied 5/3/2018
Chris
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/12/2017

The vendor has been great to work with and the platform has been perfect for our needs as a...

Pros

I love the visibility it gives over our multi unit restaurants and helps hold our management teams accountable.

Response from FreshCheq

Thank you for your business and great review, Chris. We look forward to working with your restaurants in the upcoming year.

Replied 11/12/2017
Charlene
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
3

3
Reviewed on 23/2/2018

I honestly had a hard time using this, I'm not to savvy with all the technology

Cons

As I said I'm not too savvy with much technology, I like writing things out. I had to get help to use this.

Response from FreshCheq

Hi Charlene, thank you for your honest review. I understand that change can be challenging, but automating restaurant processes is where restaurant management is heading. We offer ongoing training and would love to help you. Please reach out to me personally to schedule some training to make using FreshCheq easier for you.

Replied 26/2/2018
Jason
  • Industry: Food Production
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 27/4/2021

Great restaurant software system

Overall this is a great software, as it save you time and also help keeps you updated with the temperature. Customer service is also excellent.

Pros

What I love about this software is that it’s time effective. Paperless software, you can just add your templates straight from your phone. FreshCheq is easy to use and easy to set up, you don’t have to be a pro to use this software.

Cons

As technology is evolving, it would be great if they had a drag and drop feature and to also allow you to work offline.

Response from FreshCheq

Jason, I'm glad to hear that you think FreshCheq saves you time and our customer service is excellent. In regards to working offline, you actually are able to do this and I'd be happy to walk you through it. Thank you for the review and we hope to continue to make running your business easier.
- Jake

Replied 28/4/2021
82 reviews

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