---
description: Review of Contact Cubed Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Contact Cubed | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/4646/speech-analytics/software) > [Contact Cubed](/software/177007/contact-cubed)

# Contact Cubed

Canonical: https://www.softwareadvice.ie/software/177007/contact-cubed

> Contact Cubed is a cloud-based speech analytics solution designed to help businesses across a variety of industry verticals like banking, insurance, sales and collections improve conversions, Natural Language Processing (NLP) and other operations via call analysis. The platform includes collaboration capabilities, which enable managers, directors, and supervisors to review and document the performance of agents for future reference.


The Artificial Intelligence (AI) technology in Contact Cubed automatically recognizes and redacts customer information across transcribed and audio files. It lets professionals receive real-time notifications about status updates via email and SMS. Additionally, users can record and store call recordings in a centralized repository and utilize keyword search, call scoring rubrics and audit functionality to improve transcription operations.


Contact Cubed facilitates integration with various third-party applications such as Twilio, RingCentral, Salesforce, Microsoft Azure and more. Pricing details are available on request and support is provided via phone, email and other online measures.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Contact Cubed

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact Contact Cubed directly for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Alerts/Escalation
- Audio Capture
- Automatic Transcription
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Transcription
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- Email Alerts
- Natural Language Processing
- Predictive Analytics
- Real-Time Analytics
- Reporting/Analytics
- Self-Service Search

## Integrations (6 total)

- Five9
- Invoca
- Microsoft Azure
- Momentum
- Salesforce Sales Cloud
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Speech Analytics Software](https://www.softwareadvice.ie/directory/4646/speech-analytics/software)

## Related Categories

- [Speech Analytics Software](https://www.softwareadvice.ie/directory/4646/speech-analytics/software)
- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)
- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (871 reviews)
2. [Amazon Connect](https://www.softwareadvice.ie/software/352892/amazon-connect) — 4.5/5 (93 reviews)
3. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews)
4. [HoduCC](https://www.softwareadvice.ie/software/95921/hoducc) — 4.6/5 (95 reviews)
5. [CallHippo](https://www.softwareadvice.ie/software/80310/callhippo) — 4.4/5 (680 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/177007/contact-cubed)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/contact-cubed-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/177007/contact-cubed> |
| en-GB | <https://www.softwareadvice.co.uk/software/177007/contact-cubed> |
| en-IE | <https://www.softwareadvice.ie/software/177007/contact-cubed> |
| en-NZ | <https://www.softwareadvice.co.nz/software/177007/contact-cubed> |

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