--- description: Review of Maintenance Connection Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Maintenance Connection | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Preventive Maintenance Software](/directory/395/preventive-maintenance-software/software) > [Maintenance Connection](/software/1781/maintenance-connection-facilities-management) # Maintenance Connection Canonical: https://www.softwareadvice.ie/software/1781/maintenance-connection-facilities-management Page: 1 / 19\ Next: [Next page](https://www.softwareadvice.ie/software/1781/maintenance-connection-facilities-management?page=2) > Maintenance Connection is a multi-site, multi-industry CMMS and EAM tool that streamlines maintenance operations across industries such as agriculture, alternative energy, automotive and aerospace, chemical processing, construction, data centers, discrete manufacturing, education, energy, food and beverage, government and military, healthcare, machinery, instrumentation and appliances, medical device manufacturing, metals and mining, oil and gas, pharmaceutical and biotech, process manufacturing, telecommunications, transportation and utilities. Base functionalities of Maintenance Connection include complete work order management, preventive maintenance scheduling, asset lifecycle management, inventory and spare parts management, business process automations and notifications and real-time reporting and dashboards. The tool can be deployed in the cloud (SaaS) or on-premise and can be accessed from any browser or device. > > Verdict: Rated **4.4/5** by 443 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 443 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Accruent - **Founded**: 1999 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Subscription license: Recurring monthly or annual fee. Cloud and On-Premise deployments. Perpetual license: Higher up-front purchase (capital expenditure). Low annual support contract. Contact Accruent for detailed pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, English, European Portuguese, French, German, Spanish - **Available Countries**: Australia, Canada, Cook Islands, Denmark, Fiji, Finland, India, Indonesia, Ireland, Malaysia, Netherlands, New Zealand, Papua New Guinea, Philippines, Singapore, Sweden, Switzerland, Thailand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Alerts/Notifications - Analytics - Asset Lifecycle Management - Asset Tracking - Audit Trail - Automated Scheduling - Barcoding/RFID - Billing & Invoicing - Calibration Management - Commercial Properties - Compliance Management - Contract/License Management - Cost Tracking - Customer Database - Customisable Reports - Dashboard ## Integrations (1 total) - Meridian ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Preventive Maintenance Software](https://www.softwareadvice.ie/directory/395/preventive-maintenance-software/software) ## Related Categories - [Enterprise Accounting Software](https://www.softwareadvice.ie/directory/4001/enterprise/software) - [CMMS Software](https://www.softwareadvice.ie/directory/441/web-based/software) - [Work Order Software](https://www.softwareadvice.ie/directory/500/work-order/software) - [EAM Software](https://www.softwareadvice.ie/directory/1479/enterprise-asset-management/software) - [Fixed Asset Accounting Software](https://www.softwareadvice.ie/directory/269/fixed-asset-accounting-software/software) ## Alternatives 1. [MaintainX](https://www.softwareadvice.ie/software/116409/maintainx) — 4.8/5 (1005 reviews) 2. [Fracttal One](https://www.softwareadvice.ie/software/413016/fracttal) — 4.6/5 (1773 reviews) 3. [Limble](https://www.softwareadvice.ie/software/34626/limblecmms) — 4.8/5 (738 reviews) 4. [Fiix](https://www.softwareadvice.ie/software/29229/fiix) — 4.5/5 (628 reviews) 5. [UpKeep](https://www.softwareadvice.ie/software/58398/upkeep) — 4.6/5 (1321 reviews) ## Reviews ### "It's not just great software, it's great service." — 5.0/5 > **Anne Marie** | *23 February 2026* | Printing | Recommendation rating: 10.0/10 > > **Pros**: Their support is outstanding\! They respond quickly to any questions or problems we encounter and have helped us with inventive solutions to problems unique to our business. Our employees are able to quickly learn how to use the software through their training. Plus, all of the reporting is accurate, understandable and easily implemented. > > **Cons**: The web ap is a bit clunky however that has improved over time. The graphics on their in-house standard dashboards are a bit dated in their formatting. > > The staff is supportive, the system is easy to implement and it is a great value for the money. I highly recommend. ----- ### "Great platform to use" — 4.0/5 > **Carly** | *24 February 2026* | Consumer Goods | Recommendation rating: 6.0/10 > > **Pros**: On the whole I really like the user interface and the custoner support is excellent. I always get very detailed step by step help when I raise issues via the support website. > > **Cons**: Can be frustrating with some of the wording being amercian as its often not the wording we would use but I get it. also sometimes when you raise an issue because of the time difference it can take a while to get a response. (responses are alwatys helpful though when they do come through) > > Overall i am happy. I appreciate it is capable of so much more than we use it for I just need time to invest on how to utilise it more. ----- ### "Great user friendly product\!" — 5.0/5 > **Chris** | *25 September 2019* | Mining & Metals | Recommendation rating: 10.0/10 > > **Pros**: 1. Customer service is fantastic 2. User friendly 3. Easy to manipulate the data 4. Reporting is great, lots of options 5. Customizable to the user 6. Mobile friendly application > > **Cons**: N/A Really have no complaints. I just hope that the company that bought them does not deviate from the high level of service that we have experienced since purchasing the software. > > Uptime on equipment has improved, we are able to track the work and expense on our assets better to make more informed decisions on whether to upgrade or replace certain items. When I went to analyze the business needs and searched for a vendor to partner with to help with our maintenance tracking needs, Maintenance Connection was their from the beginning and still to this day help with any needs that we may need, our rep even just checks in to see how things are going and if we need anything. This kind of customer service is dwindling ----- ### "Newnan FEM" — 4.0/5 > **Ian** | *23 February 2026* | Food & Beverages | Recommendation rating: 5.0/10 > > **Pros**: We use it. I can generally find what information I'm looking for rather quickly. The overall lay out is good > > **Cons**: The way things are calculated. Being able to fully customize reports. Not being able to schedule a future work order without down time counting against us. > > I can use it to get the job done. When doing multiple repetitive changes it does start to lag. Could use a dark mode or skin ----- ### "SAU MC review" — 5.0/5 > **Keith** | *24 February 2026* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: We really like the many different options for metrics and tracking expenses as well as man-hours within the Maintenance Connection MRO. > > **Cons**: Sometimes the user interface can get misconstrued with updates. Updates can end up breaking things before they fix the previous issue. When presented with updates via the road-map, the updates take an extreme amount of time to come to fruition. > > My overall experience is pleasant. I would like to see this system continue to grow and become more efficient over time. ----- Page: 1 / 19\ Next: [Next page](https://www.softwareadvice.ie/software/1781/maintenance-connection-facilities-management?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/1781/maintenance-connection-facilities-management) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data