About Google Forms

Google Forms is a survey management application that helps businesses create online surveys and questionnaires to collect and organize information. Its white-label capabilities enable organizations to design personalized surveys using custom logos, images or predefined themes. Google Forms assists professionals with creating custom Q&As, surveys, polls or pop quizzes using various question types including multiple-choice, dropdowns, linear scales or checkboxes. It lets administrators embed forms to existing websites or share them with specific clients or a target audience via email links, Google Currents, Facebook and Twitter. Additionally, the collaboration feature allows teams to simultaneously create or edit surveys. Google Forms enables managers to analyze entries in real-time and gain insight into survey data via charts, graphs and automated summaries. It is available for free as a part of Google’s suite of online tools. Support is extended via FAQs, forums, a help center and other online measures.
Google Forms Software - Google Forms automatic summaries
Google Forms Software - Google Forms form editor
Google Forms Software - Google Forms predefined themes
Google Forms Software - Google Forms selecting question types
Google Forms Software - Google Forms sharing and access management
Google Forms video
Google Forms Software - Google Forms automatic summaries - thumbnail
Google Forms Software - Google Forms form editor - thumbnail
Google Forms Software - Google Forms predefined themes - thumbnail
Google Forms Software - Google Forms selecting question types - thumbnail
Google Forms Software - Google Forms sharing and access management - thumbnail

Google Forms pricing

Google Forms has a free version and does not offer a free trial. Google Forms paid version starts at US$0.00.

Starting Price:
US$0.00
Free Version:
Yes
Free trial:
No

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Browse Google Forms Reviews

11,048 of 11,049 reviews
Sort by:
Iman
Iman
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 20/1/2025

Recommended for Everyone

Overall would recommend it, everyone uses Google in day to day to life and it is easily integrable with various apps.

Pros

The best feature would be very high and deeply integrated customizations while creating forms, able to collect real-time data, and able to view the data in Google Sheets.

Cons

Not much options to visually customize the forms.

Nick
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/2/2025

Fill out the Forms!

I love Google Forms! It's a fun way to survey your employees/co-workers, make trivia type games for friends or family, or even take a poll from your consumer base. Very easy to navigate.

Pros

Google forms is literally the most fun. I've made games, polls, surveys, and much more just using google forms. I love it

Cons

I wish there were a few more filtered settings so users could make it more flexible for their polls, surveys, or trivia.

Kimberly
  • Industry: Fine Art
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
5

3
Reviewed on 10/1/2025

Not a big fan of google forms

I am not a fan of google forms. Although I have to use it on occasion, there are other products I prefer to use.

Pros

I like that I'm able to capture information from audience.

Cons

It is always difficult to integrate from already created docs outside of the google drive database.

Alternatives Considered

Jotform

Reasons for Choosing Google Forms

google drive as a whole is much easier for me to use than outlook and dropbox.

Reasons for Switching to Google Forms

I actually prefer jotform when I need something branded to my liking.
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/1/2025

Excellent form creation!

I've been using Google Forms from my college days up until now. It's super easy to work out as it's made very easy. You can manage individual responses, which is easy when working on specific areas of a project and if you needed to see answers as a whole, it's just as simple! The settings make it easy to ensure nothing is adjusted once a form is sent out too which is very important for the projects i pursue. I can't recommend it enough and will continue to advocate for it.

Pros

It's very easy to use and similar to other paid alternatives. I utilise this web app to get customer feedback on projects as it's easy to manage the responses and easy to setup initially. My favourite area is the settings as you can set defaults for questions and adjust the style of the form.

Cons

There's not much to complain about, it's free to use and very easy to manage.

Alternatives Considered

Theysaid AI Survey

Reasons for Switching to Google Forms

This is fairly new to me and the AI seems very helpful when you're stuck with a question for a specific project.
Verified Reviewer
  • Industry: Computer Hardware
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/2/2025

A great, underrated, free application to use for many things

I've used Forms to create and manage a roster and database for a series of seminars and found the application to be a breeze to learn and fun to create content with.

Pros

The Ease of use and integration with Drive are fantastic

Cons

Certain features can be tricky to learn to use if you don't have access to someone who knows those features.

Verified Reviewer
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/2/2025

Best for any type of survey

Pros

I like most about google form is that it designs professional and aesthetic. And also link responses to Google Sheets for analysis.

Cons

The form needs an internet connection, which can be a problem in areas with poor connectivity.

Verified Reviewer
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 20/2/2025

Good surveying app

Good for surveying.
Simple designing helps to organize the questions easily.

Pros

Best app for surveying and gathering information from the students

Cons

Time consuming in organizing questions.
Surveying is not that much liable

Param
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 4/3/2025

Personal google forms experience

Pros

Best part about google form is it gets integrated with google workspace and its really easy to use and free of chanrges.
When setting up google forms we can conditionally setup the next questions, so in this way we can buid upon our previous question and make the whole form thing more usefull

Cons

There are not anything in perticular i dislike about in the google forms

Verified Reviewer
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
0

4
Reviewed on 18/1/2025

Great Addition within Workspace

Pros

It's integrated in Workspace and can manage it in one place.

Cons

Not as intuitive or easy to setup as tools like Survey monkey.

Dori
  • Industry: Education Management
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 19/1/2025

Go pro with google formd

I’ve used google forms for resumes and letters

Pros

They provide a template for important documents

Cons

Sometimes it’s hard to transfer the template

Kerrissa
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/10/2024

Google Forms Review

My overall experience with Google Forms is positive. I use it on a daily basis at work for registration programs. It's easy to track information

Pros

Google Forms is user friendly. It is very simple to locate editing options.

Cons

I do not like the lack of aesthetic templates available. How the questions are displayed at times can lack professionalism for businesses who uses their platform.

Alternatives Considered

SurveyMonkey Apply

Reasons for Switching to Google Forms

Our team uses Google suits for all tasks and administrative work. It's eases our workflow.
Ali
Ali
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 14/9/2024

Use Plug-Ins + Branding to Elevate Your Forms!

We use Google Forms for all of our client intake, and for kickoff meeting preparation. It makes it easy for us to get to know our clients and capture all necessary information!

Pros

Google Forms is a great platform for unlimited free forms. Recently, we have started applying branding to the forms (using brand fonts, graphics) which has helped elevate the experience.

We also have started utilizing plug ins!

Cons

The biggest con is that inside the platform it is not possible to automate form responses.

Alternatives Considered

Jotform and Typeform

Reasons for Switching to Google Forms

Google forms is free and easy to use with our Google Workspace subscription! Our clients who aren't always tech-y know how to use it!
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 10/12/2024

Creating forms with Google Forms

I've been using Google Forms to create forms and share them with several people when looking for popular or social opinions.

Pros

t integrates seamlessly with Google Workspace, allowing automatic data collection and analysis through Google Sheets. Its simplicity and accessibility make it ideal for both personal and professional use.

Cons

It offers limited customization options for design and branding, which may not meet the needs of businesses seeking a polished appearance. Additionally, its advanced features are relatively basic compared to paid form builders, potentially limiting its use for more complex data collection needs.

Jordan
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 8/11/2024

Great for Year One Business

Google Forms got my business up and running quickly. I was already familiar with the Google suite of software so it was very intuitive.

Pros

If you’re just starting out, Google Forms is a cost effective way to collect data easily and quickly.

Cons

It felt a bit limited when you tried to collect payments. The submission dashboard also required a second click to get it in a spreadsheet format.

Alternatives Considered

Cognito Forms

Reasons for Switching to Google Forms

Because I wasn’t sure if I would make it past the first year, Google Forms allowed me a low cost option to still easily collect registration data.
Elia
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 2/1/2025

Auto savings of information

I have never found a drawbacks with Google forms.

Pros

Google Forms is so amazing and incredible platform for creating surveys forms, planning forms and it's supported by Google cloud for proper data

Cons

It's has the best data encryption and protection tool unlike others.

Aditya Kumar
Aditya Kumar
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 3/1/2025

Forms generation is made only with Google Forms

Great and intuitive user interface, which makes it easy to create handy forms.

Pros

Using Google Forms is of great use, from using it to create forms as per requirements to generating reports according to the results. Google Forms had already been a great help to me. I love the diverse options that Google Form offers.

Cons

It does have some customizations, but it could be great if you provided more styling and fonts to create it more visually appealing.

Aline
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 28/2/2024

Efficient Data Collection and Analysis

My overall experience with Google Forms has been overwhelmingly positive. It's an incredibly versatile tool that I've used for a variety of purposes, from creating surveys and quizzes to collecting data and organizing events. The user-friendly interface makes it easy to create and customize forms quickly, even for someone with minimal technical expertise like myself. I appreciate the flexibility of being able to choose from various question types, themes, and layouts, which allows me to tailor forms to suit specific needs and preferences. The seamless integration with other Google Workspace tools like Sheets and Drive has been invaluable for streamlining data management and analysis. Overall, Google Forms has been a reliable and efficient solution for gathering information, collaborating with others, and making informed decisions.

Pros

What I like most about Google Forms is how easy it is to use. The tool is incredibly intuitive, which makes it easier for both those creating and responding to forms. Furthermore, the possibility of preparing questions in different formats is very useful. From multiple-choice questions to open-ended questions and rating scales, Google Forms offers a variety of options to suit the specific needs of any survey or form.

Cons

I am very satisfied with this tool; I honestly can't think of anything I don't like or wish was different. If I had to make a suggestion, perhaps it would be to include an option to add images or choose a background color on forms. This could add an extra touch of personalization and creativity.

Sheila
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/2/2025

Google Doc at Extra Clean

My overall experience is that i enjoy the convenience of creating, saving, and sharing documents on this interface. It keeps everything together nicely.

Pros

I like this because at my workplace we are able to create documents easily for such things as onboarding, inventory, etc. and be able to share easily on line or with other coworkers.

Cons

More templates would be nice. I feel that sometimes the ability to cross download and share is great. Other than that, no complaints.

Rebecca
  • Industry: Consumer Goods
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
5
Customer Support
0

4
Reviewed on 19/12/2024

Quick and simple informal survey tool

Very happy with what I use it for, it is quick and simple for informal internal surveys among a small team. Would not recommend it for very formal processes though, as some of the data analysis tools are lacking.

Pros

Google forms are quite simple, which depending on use-case is a good thing! I primarily use Google forms for getting quick feedback or ideas from small-medium teams. There are enough question 'types' available to make the forms versatile and applicable to different situations, and the resulting reports/data are easily analysed and turned into graphs and visualizations.

Cons

Ironically, the same point as the pros: google forms are very simple. If you need to deep dive into the results and want to be able to correlate certain pieces of data to come out of the survey, this is either impossible, or takes a lot of manual work.

Evan
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
3

4
Reviewed on 25/2/2025

Great for Simple Surveys

For simple projects, it’s quick and easy and gets the job done. But it is only for simple surveys and questions.

Pros

The ease and freedom this provides has made it a tool I use often. For group sign ups and simple information gathering. It’s easy to set up and collate the information.

Cons

There is a limit to what you can do with this program. If you are looking for a specific kind of survey of a way to really customize how it works, you will need a different option. Same with how it gathers information. This doesn’t have the features that other programs bring.

Nathan
  • Industry: Professional Training & Coaching
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
2
Ease of Use
5
Customer Support
4

3
Reviewed on 9/11/2024

Good free option, but there's better out there.

It's useful, but we've had to rely on other software to make up for the shortcomings.

Pros

It's a free easy solution that allows any team using the google suite to pair a survey to a spreadsheet.

Cons

It's not super adaptable. It only has it's basic features

Nilesh
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2024

google forms makes data collection very simple.

for community large groups or non-profits who require simple feedback quickly.

Pros

google forms are easy to build up and share with my group. simple layout makes forms easy to create and submit. great for quizzes.

Cons

it lacks statistics to go deeper into answers like survey monkey.

Verified Reviewer
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 20/7/2024

User friendly form survey builder!

Pros

Google Forms is a free, user friendly form builder that can be used for a multitude of reasons. I use it as an initial screening for tenants and to collect guest information. It has the basic features and also includes conditional logic, which is helpful. It also displays the data collected in a graph or pie chart.

Cons

It has most of the features you need to create a survey, but it's not necessarily the tool I would use if I needed a form builder at scale.

Tameka
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 17/12/2024

Useful and Practical for Any Business

My overall experience with Google Forms was a very positive and productive experience. The application allowed me to use a tool included with my Google account and easily accessed by our clients. I found that very useful for my patient's and our practice.

Pros

I really like the fact that it was easy to replicate forms I use in the office but need to forward to patient's digitally. It was very useful in collecting outcome measures normally collected in the office

Cons

It was very time consuming to create the forms needed to communicate with our patients.

Maddie
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 1/11/2024

Easy to use all around!

Overall I really like using Google Forms. They are easy to set up, easy to complete and are good for collecting answers from large or small groups

Pros

Easy to create and complete
All answers are clear to see and analyse

Cons

Some limitations on different options for answers- could be more customisable

Bob
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/1/2025

Google Forms works for any business!

Google Forms makes working with people who cannot be in the same room easy and fast. We have to work quickly to grow business and Google Forms is instantaneous.

Pros

Google Forms are easy to use and share. As a consultant, I use Google Forms with clients to make sharing information easier and updates quicker to review.

Cons

There is not much not to like with Google Forms. I haven't found it to be a problem for anyone to use.

Alternatives Considered

Docusign

Reasons for Switching to Google Forms

We couldn't do everything we needed with other products and get the customer service we need fast. Google Forms handles everything.
Esther
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 29/10/2024

Google forms Review - Benefits & Limitations

I admire the fact that I can customize my questions and have multiple team members collect data real-time but I think it will be more efficient being able to deploy forms remotely - especially to areas with limited internet connectivity. Its templates come in handy in gathering feedback and rolling out internal surveys.

Pros

One feature I like most about using google forms is its seamless integration with Google Workspace and apps such as the google drive, calendar and sheets. This helps me stay organized!

Cons

When rolling out large marketing surveys, I find using google forms limiting. For instance it currently lacks advanced options like in-depth branching logic, which in most cases I need for complex client and project surveys. Unlike other products such as ODK and Kobo survey tools, google forms is heavily dependent on internet access, making it difficult to deploy field surveys - which I need most times for field assignments. Think again if you need this tool for offline data collection!

Alternatives Considered

Jotform

Reasons for Switching to Google Forms

While I used Jotform and MS forms for complex surveys, I found google very handy when I needed a quick poll or response on an issue for immediate decision and feedback.
Jamie
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/10/2024

Google Form is a daily MUST

I use Google Forms in my day to day,, it is vital! The user end is great because anyone can fill it out so it seems to really help get responses if I can put it into a google form.

Pros

I LOVE the ease of Google Forms, from creating, using, and parsing into a Google sheet. It just makes every aspect of my job and personal life so much easier!

Cons

I can not name a single thing because everytime I think I need something changed someone shows me or I figure out that google forms already has it, I just did not know it!

Verified Reviewer
  • Industry: Pharmaceuticals
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 2/1/2025

Good for Simple Use Cases

For what it is, it works great and is reliable.

Pros

That is is included with my Google subscription I already pay for

Cons

Limited styling and customization and logic options.

Alternatives Considered

Formstack Forms and SurveyMonkey

Reasons for Switching to Google Forms

It was included in our subscription to Google Suite we already paid for.
Matteo
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
4

4
Reviewed on 26/10/2024

Simple and Efficient for Basic Surveys

My overall experience with Google Forms was positive. It’s a straightforward tool for collecting data and organizing responses, though it lacks some advanced features for customization.

Pros

I liked the simplicity and ease of use in Google Forms, which makes it quick to create surveys and collect data without needing any prior experience.

Cons

What I liked least was the limited customization and layout options, which made it hard to create visually appealing forms or tailor the design beyond the basics.

Joy
  • Industry: Nonprofit Organisation Management
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 7/10/2024

Easy to use and nice visual format for results

Google Forms is a really easy option for basic surveys. I like how it integrates into other Google products such as Google Sheets so we can do our own additional analyses of the data

Pros

It is really easy to set up a simple survey and see the results in a visual format

Cons

I wish there were better options for exporting the results into a separate document. The formatting of some multiple-option questions can also be difficult to read on mobile devices.

Alternatives Considered

SurveyMonkey

Reasons for Switching to Google Forms

It was free with our Google Workspace so it didn't require an additional subscription
Leah
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
2
Ease of Use
5
Customer Support
5

3
Reviewed on 12/12/2024

Decent application, however some limited functions

Overall a decent application, however I find there other other form companies on the market that offer better systems and form applications.

Pros

I like the ease of use, very user friendly. Plus the forms are able to be used on virtually any device

Cons

There are some conditions within the form that do not work (at least for me). And there are a few functions other form apps offer (ie. connecting with other apps for data entry).

Gabriela
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 27/11/2024

Excels for quick and simple form's projects

My experience setting up forms and collecting responses is fast and efficient. For surveys, quizzes, event registrations and other straightforward data collection tasks, it's the best option from Google Workspace ecosystem.

Pros

I think it's an intuitive option, as well as beginner-friendly, allowing anyone to create surveys or forms quickly.

Cons

There’s little room for creating truly branded or visually appealing forms. Also, while it offers basic conditional logic (e.g., skipping questions based on responses), it lacks more advanced branching or personalization options compared to tools like Typeform or JotForm.

Olden
Olden
  • Industry: Education Management
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/6/2024

Fantastic tool for collecting feedback and data. Highly Recommend for All.

My overall peak of experience with Google Forms is that it is user friendly and efficient tool for creating surveys, questionnaires and other types of forms.

Pros

What I like most about Google Forms is about some common features that us users enjoy like customizable Templates, real time response tracking and the ability to easily share and collaborate on survey and questionnaires.

Cons

What I didn't like about Google Forms is that it have limited advanced features and lacking in design options.

Verified Reviewer
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 16/10/2024

Google Forms is a Great Resource

Overall, I like the features and functionality of Google Forms

Pros

I like the feature that allows you to keep a record of all of your responses. You have the ability to create a graph of the responses. You also have all of your forms in one area.

Cons

What I like least is that when you print the document, and you want to print only on one page, you have to change the settings with each printing. The printing is also very small and sometimes hard to see the content.

Adrian
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/11/2024

Google Forms - a good choice to collect data

Google Forms is a powerful tool for creating surveys and forms. For me the intuitive interface, real time data collection and Google Workspace integration make it the perfect tool.

Pros

Google Forms is free and easy to use, the drag and drop interface lets me create any form fast and easy. Another features that I really like is the real time data collection, the responses are collected instantly and can be views in the linked Google Sheets.

Cons

Limited design option, the form can look a little outdated.

Chris
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
1

3
Reviewed on 16/2/2025

Google Forms is flawed but free and easy to use

We use Google Forms because it is included with our Google workstation package. We needed forms for employees to fill out in a variety of situations. Forms are easy and quick to make and edit, and easy for employees to find quickly and easily. I like being able to export responses to a spreadsheet which I can customize for the information I want to show. I do have frustrations with the limitation of the application, however. It should be much easier to attach a signature. There should be ways to condense the form so it takes up less space on the page; it is just too difficult to contain a lot of information per page. Even simple questions, like name, take up a huge amount of space. Also, there should be more options for different options for editing after submission.

Pros

Forms are easy to make and edit. Also comes free with our Google workstation subscription.

Cons

Too many workarounds are necessary to use this in a business setting

Ann Veronica
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/3/2025

I love Google Forms!Lifesaver tool for creating surveys and quizzes.

Google Forms experience is great since it provide pre-built templates that help yo get started so quickly. Also provide a simple and intuitive drag amd drop interface

Pros

Google forms is completely free and one ia able to create unlimited number of forms.Creating a form takes just few minutes.Amaze the way I'm able to customize the appearance of my form by changing colors ,fonts,adding image etc.All forms are securely stored and encrypted.

Cons

All features available are complete ,lack any downside to comment.

Leslie
Leslie
  • Industry: Staffing & Recruiting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/2/2024

Excellent and easy tool to use.

Pros

Ease of Use: Intuitive interface for easy form creation and distribution.

Customization Options: Various field types allow users to tailor forms to specific needs.

Integration with Google Workspace: Seamless collaboration and data analysis with tools like Google Sheets.

Cons

Complex Logic: Advanced logic and branching options in forms may not be as robust as some dedicated survey platforms.

Potential for Limited Security: While suitable for many use cases, sensitive data collection may require more specialized, secure solutions.

Andrea
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 11/10/2024

Google Forms - A Beneficial Tool for Collecting Data!

It's been a beneficial tool in collecting data and responses to questionnaires.

Pros

Google Forms is incredibly intuitive and easy to use, even when first using the tool. It allows users to customize the forms per individual field for questions, short or long-form answers, polls, etc. It's extremely helpful.

Cons

I'd love the ability to customize the form a bit more to allow us to use our logo so that when the form goes out to our clients, families, or prospective auditioners (we are a theatre company), it looks professional and official. So far, I haven't seen this functionality, or we would be using it.

Kimberly
Kimberly
  • Industry: Broadcast Media
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
3
Customer Support
0

4
Reviewed on 28/4/2024

Google Forms-Basic & Needs to be Better

For me, Google Forms seems to be a tool that was put together for basic usage and left alone. Other forms that you have to pay for have an easier interface and allows for more integration with other tools.

Pros

Google forms is great for a burgeoning business or for someone without much knowledge of basic design. You can use it quickly and without any additional cost. It is seamless with other Google Workplace tools.

Cons

Google Forms are much too basic for businesses that require software integration. To actually use for specific use cases can prove difficult or impossible. Also, there are no visual aides that I could find they offer. It is more difficult to share than it needs to be, too.

Alternatives Considered

Jotform

Reasons for Choosing Google Forms

The cost was cumbersome. The free option only allows for 100 responses, etc. We started with Typeform because at the time, Google forms didn't exist. Then, after purchasing Google Suite (Workplace, now), it was just easier to stay within the same product ecosystem, too.

Switched From

Typeform

Reasons for Switching to Google Forms

Cost. Free is better and the ease with utilizing all tools from the same provider. We are still not large revenue makers. Once we are, we will upgrade to more dynamic form builders to increase customer satisfaction.
Samuel
Samuel
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
4

4
Reviewed on 9/2/2025

Great form builder, easy to deploy

I like using Google forms because of its unlimited submission and easy integration with google workspace, it's an incredible form builder with simple inbuilt template

Pros

Easy to setup without any experience, and I like the fact that there is no limit to the number of submission from users

Cons

It has limited design and it has limitation on the type of media to upload

Sam
  • Industry: Utilities
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/10/2024

Amazingly Easy Software

Excellent experience overall using Google Forms. I feel more proficient in my work and like I can get more done in a shorter amount of time. I think that is due to the simplicity in use and structure in Google Forms. Everything is so easy to learn and use. The company I work for has had great success using this software. You will not be disappointed!

Pros

Google forms, like most Google software, is so easy to use. It has all the same tools as the higher end software like it but at a much lower price point. The ability to share and access documents is so simple and concise. You can also have real-time collaborations with others which can be great for teambuilding. Overall great program!

Cons

There are some limitations when it comes to Google Forms. For example, you cannot exceed 500 KB in text and the limit for image uploads is around 2MB. Other than that, though, there isn't really anything that would deter me from continuing to use this software.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/7/2024

Best out there for Google Suite users

Simple, fast, functional and easy to integrate, if you're after a simple form or data capture tool that will easily integrate with your already existing platforms, this is it!

Pros

If you need a simple form that will work right out of the box and without leaving Google's ecosystem forms is definitely for you!

Cons

UI is very dated, it could also use with some more customisation options similar to others in the same category, there isn't much in terms of adding your own branding to it

Elizabeth
Elizabeth
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 1/2/2025

A helping hand

Overall i would rate my experience about a 8.5 it was great an super helpful when needed.

Pros

Honestly, everything. The ease of being able to create a much needed document right there then hit send i awesome an so time saving!

Cons

The amount of available form templates is severely lacking. It could really use some variety.

ayham
  • Industry: Nonprofit Organisation Management
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
2

4
Reviewed on 28/11/2024

A free service that is worth it

Mostly positive as I did not need many features when it came to my questioners/surveys.

Pros

Ease of use, straight forward layout and it is also free.

Cons

Limited theme customisability. Management of data was a bit problematic when you edit the questions mid-survey

Alternatives Considered

Jotform and Typeform

Reasons for Choosing Google Forms

I did not need a lot of features and also Google forms is totally free.

Switched From

Jotform

Reasons for Switching to Google Forms

It is the least expensive and the easiest to setup maybe as well.
Kayla
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 4/5/2024

A practical tool for small to medium-sized businesses

This is a simple, easy-to-use solution for small businesses ready to implement surveys and forms into their work without generating more business expenses.

Pros

Google Forms is a free solution for businesses that want to be efficient with their software expenses. I can send surveys and get contacted by quality leads without needing to learn to use other software such as Airtable or SurveyMonkey.

Cons

There are few design options, so if branding is a big part of your professional online presence you may need to go to a paid software for this.

Alternatives Considered

Airtable and SurveyMonkey

Reasons for Switching to Google Forms

Google Forms was free and didn't place restrictive limits on how many forms I could make or have active at once.
Emily
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 13/3/2025

Happy with Ease of Use

Good experience overall. Easy to use and great export of info into Sheets integration.

Pros

I love the ability to easily create forms for both external and internal form needs.

Cons

I wish the sharing of the form was easier than having to create a link.

Alternatives Considered

SurveyMonkey

Reasons for Switching to Google Forms

The ability to use it for other forms management, not just surveys.
Jelfry
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/3/2025

Perfect forms creation

My experience using Google Forms has been exceptional, it's easy and free to use, user friendly and there is no limit on how many time we can use it or create forms.

Pros

The most i like about Google Forms is how easy to use it is. Creating forms for feedback has been incredible, we can personalize as we need, the same for some quizzes we do after some trainings here at work, we have the option to provide feedbacks in time too.

Cons

I don't see any mayor issue than it's not customizable like branding or stylish. But other than that, is perfect.

Yenti
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 16/2/2025

Simplifying Data Collection in Education: A One-Click Solution

As a professional in education, I really need an application that can help me easily collect data, with one click on the link I can connect to the data sheet of all respondents. I can even take a test with this app because several types of questions are possible in this application.

Pros

This application is very helpful for collecting information and even conducting tests without distance limitations.

Cons

Data security when this application is used still needs to be improved.

11,048 reviews

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