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About Facilio
Facilio provides a Connected CMMS platform that helps you to unify all your property operations and maintenance to get real-time visibility across your portfolio.
Customers in commercial offices, healthcare, retail & higher education categories use Facilio across 100 million sq ft globally.. Our Connected CMMS not only helps you to connect data but also brings together people, processes and systems together to unlock transparency across your portfolio and take data driven decisions. Facilio streamlines and automates all the tedious tasks associated with O&M to give time back to busy professionals.
Facilio's unified solution has enabled modern property O&M teams to unlock key outcomes such as reduction in O&M cost by at least 10% and up to 40% annually( per sq.ft saving), reduce asset downtime by 50% with enhanced tenant engagement & retention and de-risk operational ability through a digitized single source of truth.
We also have multiple touchpoints (front base) -web app, mob app, kiosk. Facilio is a Mobile-first, data-first SaaS platform that takes 4-8 weeks to go live while the traditional way of ‘unifying data’ takes 12-18 months.
Discover the simplest way to manage O&M with Facilio!
Facilio pricing
Facilio does not have a free version but does offer a free trial. Facilio paid version starts at US$1,000.00/year.
Starting Price:
US$1,000.00/year
See pricing details
Free Version:
No
Free trial:
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Facilio Reviews
Feature rating
5 reviews of 24
View all reviews
Anirudh
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 26/4/2019
Might be the first predictive FM Software out there
Overall, we've had a really smooth experience. The notifications and email flow has dropped considerably which has eased a lot of my colleagues and my time.
Pros
You can create workflows that helps you detect equipment problems before they happen. That's helped us have huge energy savings.
Cons
So far we haven't had any issues with their tech stack.
Azelea
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5
4
Reviewed on 24/11/2022
Great team and product to work with!
The Facilio team have been a pleasure to work with. The project has presented lots of tricky situations, many partners to collaborate with and our many requests for features that Facilio don't currently support. The team have been graceful but firm in the way they've managed everything. And mostly the level of patience the project team have shown us whilst working together has been amazing.
Pros
Dashboard that can centrally present the live data of the building systems. It's been a game changer to have all disparate systems in one place. Historical data is stored and easily accessible on the platform. Once the user knows the terminology it's relatively easy to filter the information needed. The ability to segment the data and build widgets for different user groups. Optimisation of certain systems have been great to see, although yet to be rolled out as we keen having issues. Open platform that connects easily to other open API systems.
Cons
There is no sandbox feature to allow for the build and testing to be separate to the live platform. This has caused many issues and an untidy platform for end users. It also means that it is more difficult to launch features in phases as any changes could affect the live platform.Better reporting feature outside of the widgets and dashboards is lacking. The BMS functionality of the platform is more rebust than other. The set up and language of the platform is more geared towards FM/TSMs rather than other disciplines of management. Fault reporting feature it set up with the use of the in-built CAFM system in mind, as we don't currently utilise this feature the reporting is not as robust. Security of the set up could be more robust both in terms of user log in to how it connects to backend networks etc.
supreet
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4
3
Reviewed on 16/12/2022
Facilio CAFM Solution
Value for money, easy to use
Pros
User friendly interface, graphical display of process and can be customized by the user very easily.
Cons
Appointment scheduling feature is not available
Sumith
- Industry: Facilities Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
4
Reviewed on 2/2/2021
A Pleasant Surprise
I would say it was a blessing to migrate to Facilio just before this COVID19 pandemic began in 2020. It really helped us get granular approach to our daily operations - seamlessly, even while majority of our workforce had to work-from-home. It was a complete overhaul from the way in which valuable operational data is collected, analyzed and fine-tuned, in real-time.
Pros
1) Flexibility to quickly adapt to the existing operational methods without any hassle
2) Amazing support since implementation (apparently, they take customer service very very seriously!)
3) Will not drill a hole in your pocket - even in comparison with other established platforms that has got relatively lesser features and functionalities.
4) Already future-proof and consistently putting fruitful efforts to maintain that edge
Cons
1) Could be a bit more refined (partially because of the unlimited customization options offered I presume)
Chris
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
4
4
Reviewed on 5/12/2022
Molonglo - Facilio Partnership
It is too early to tell - but I have high hopes. We would like to continue to see new modules and are happy to help expand Facilio in Australia.
Pros
The overall customisability was the main feature of the product. It has the power to provide strong analytics and we need to capitalise on these.
Cons
The time that it took to implement. We were in a position where we significantly underestimated the required time. This is my only reservation when I recommend the platform.
