--- description: Review of JumpCloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: JumpCloud | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Compliance Software](/directory/4363/compliance/software) > [JumpCloud](/software/180508/jumpcloud-directory-as-a-service) # JumpCloud Canonical: https://www.softwareadvice.ie/software/180508/jumpcloud-directory-as-a-service Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.ie/software/180508/jumpcloud-directory-as-a-service?page=2) > JumpCloud Directory-as-a-Service is an IT Management software, which helps businesses of all sizes manage devices or workstations including Windows, MacOS, and Linux, access to IT resources, and user identities. The solution provides a centralized identity, which allows administrators to manage system security policies, multi-factor authentication processes, and public SSH keys. Professionals can utilize its self-service portal to execute commands across multiple servers, control file storage infrastructure, and manage users as an individual or as part of groups. JumpCloud Directory-as-a-Service provides single sign-on functionality to access various applications including Slack, Zendesk, Meraki, GitHub, Dropbox, and more. Additionally, enables managers to monitor employees’ activities across multiple endpoints. JumpCloud Directory-as-a-Service offers an application programming interface (API), which lets businesses integrate the system with several third-party applications such as G-Suite, Azure Active Directory, Workday, and more. Pricing is based on monthly and annual subscriptions and support is extended via FAQs, knowledgebase, email, and other online measures. > > Verdict: Rated **4.6/5** by 292 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 292 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: JumpCloud - **Location**: Boulder, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$3.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The platform offers 18% discount on annual billing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland and 6 more ## Features - API - Access Certification - Access Control - Access Controls/Permissions - Access Management - Active Directory Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Administrative Reporting - Alerts/Notifications - Anomaly/Malware Detection - App Management - Application Access Control - Application Management - Application Security - Approval Process Control - Asset Lifecycle Management - Asset Tracking - Audit Management ## Integrations (7 total) - Dropbox Business - GitHub - Google Workspace - Marketo Engage - Microsoft 365 - Salesforce Sales Cloud - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Compliance Software](https://www.softwareadvice.ie/directory/4363/compliance/software) ## Related Categories - [Endpoint Protection Software](https://www.softwareadvice.ie/directory/4777/endpoint-protection-software/software) - [AI Governance Tools](https://www.softwareadvice.ie/directory/5373/ai-governance-tools/software) - [Mobile Device Management Software](https://www.softwareadvice.ie/directory/4604/mobile-device-management/software) - [Computer Security Software](https://www.softwareadvice.ie/directory/4528/security/software) - [Cybersecurity Software](https://www.softwareadvice.ie/directory/4643/cybersecurity/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.softwareadvice.ie/software/117339/manageengine-endpoint-central) — 4.6/5 (1763 reviews) 2. [Iru](https://www.softwareadvice.ie/software/71745/Iru) — 4.9/5 (487 reviews) 3. [PDQ Deploy & Inventory](https://www.softwareadvice.ie/software/419203/pdq-deploy-and-inventory) — 4.8/5 (341 reviews) 4. [Action1](https://www.softwareadvice.ie/software/261079/action1) — 4.9/5 (238 reviews) 5. [Rippling](https://www.softwareadvice.ie/software/410674/rippling) — 4.9/5 (4830 reviews) ## Reviews ### "The platform is reliable, secure, and integrates well with various applications and operating systems." — 5.0/5 > **Niraj** | *26 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: What I like most about the JumpCloud Directory Platform is its unified approach to identity and device management. It allows administrators to manage users, devices, and access controls from a single, cloud-based console, which significantly reduces complexity and improves security. > > **Cons**: The area that could be improved is the user interface navigation; certain settings and policies are spread across multiple sections, which can make it slightly time-consuming to locate specific controls. Streamlining the UI would enhance usability. > > My overall experience with the JumpCloud Directory Platform has been very positive. It provides a unified and cloud-based solution for identity, device, and access management, which simplifies day-to-day administrative tasks. The platform is reliable, secure, and integrates well with various applications and operating systems. ----- ### "Simplified Identity and Access Management with Strong Security and Collaboration Features" — 4.0/5 > **Verified Reviewer** | *26 June 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: JumpCloud helped us centralize identity and access management by bringing user authentication, device management, SSO, and security controls into one platform. It reduced the need for multiple tools, simplified onboarding and offboarding, and made managing user access much easier. The ability to enforce security policies, manage devices remotely, and provide users with a smooth login experience were some of the biggest advantages. The platform is also flexible and works well for teams that need secure access management across different environments. > > **Cons**: The pricing can become expensive as the number of users and required features increase. Some advanced configurations and policies require time to understand and set up properly, especially for teams using the platform for the first time. The initial learning curve for device management and more complex identity configurations could be improved with more guided setup experiences. > > Overall, our experience with JumpCloud has been positive. It helped us simplify identity and access management by bringing authentication, device management, SSO, and security controls into a single platform. It improved our ability to manage users, enforce security policies, and streamline onboarding and offboarding processes. While some advanced configurations require time to learn and pricing can increase as usage grows, the platform provides strong value for teams looking for a centralized and secure access management solution. ----- ### "System acceptable, though even advanced tiers lack functionality that they will sell as add-ons" — 3.0/5 > **Verified Reviewer** | *10 December 2025* | Financial Services | Recommendation rating: 6.0/10 > > **Pros**: It simplifies the management of both users and devices. I can provision users across my various systems and devices as well quickly adjust permissions as well as groups with the click of a button > > **Cons**: Costs are rising with minimal feature enhancements. Our costs are now nearly double what they were 5 years ago, but the platform itself is largely the same. The extra features being added are mostly add-ons, not included. > > It's fine, though I wouldn't say I'm tied to it. It's a system like others, lots of add ons, generally does its job and has become more reliable in recent years. ----- ### "Really good and still improving" — 5.0/5 > **Lucas** | *16 April 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Way better than Entra ID for large organisations using windows, linux and mac devices. Everything in one place, easy integration. > > **Cons**: Not everything is available (at least for windows) like in Active Directory, but most common settings are there for sure. > > Easy to work with, good integration with different system flavours. Easy to deploy and implement companywide in short time. ----- ### "JumpCloud Platform Review" — 5.0/5 > **Mohammed** | *26 June 2026* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: JumpCloud is a cloud-based directory platform that helps organizations manage user identities, devices, and access in the Org. It allows centralized control over logins, including Single Sign-On (SSO) and multi-factor authentication (MFA). The platform supports cross-platform device management for Windows, macOS, and Linux systems. JumpCloud also enables secure access to applications, networks, and systems from anywhere. It is widely used to simplify IT administration and improve security in modern workplaces. > > **Cons**: Jumpcloud sometimes requires a learning curve to navigate different settings and policies effectively. Troubleshooting device or policy issues can also take time due to limited visibility in some areas. Pricing can become higher as you scale users and features. Additionally, initial setup and configuration may require careful planning to avoid misconfigurations. There are lots of benefits we can do with Jumpcloud and migration, or other things we can implement. > > Overall, JumpCloud provides a reliable and centralized platform for managing users, devices, and access. It simplifies IT administration by combining directory services, device management, and security features in one place. The support for multi-OS environments (Windows, macOS, Linux) is a strong advantage. However, the interface can be slightly complex for beginners, and setup may take some time. Despite that, it’s a powerful tool for organizations looking to streamline identity and access management. My current Rating for this app 5/5 becuase its give instant results. ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.ie/software/180508/jumpcloud-directory-as-a-service?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/180508/jumpcloud-directory-as-a-service) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data