--- description: Review of Spruce Health Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Spruce Health | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Softphone Software](/directory/1706/best-softphones/software) > [Spruce Health](/software/182932/spruce) # Spruce Health Canonical: https://www.softwareadvice.ie/software/182932/spruce Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/182932/spruce?page=2) > Spruce Health is the leading platform for HIPAA-compliant healthcare communication. With Spruce, every patient call, text, voicemail, and fax lives in one place, and with powerful AI tools, intelligent automation and team collaboration, your practice stays responsive and communicates seamlessly as you grow. Spruce is trusted by more than 50,000 healthcare professionals who deserve a phone system designed just for them. One place. Every patient conversation. Built for compliant care. Learn more at sprucehealth.com. > > Verdict: Rated **4.4/5** by 34 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 34 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Spruce Health - **Location**: san francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$24.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Choose the plan that fits your practice and access Spruce anywhere — on mobile, desktop, or web. Free 14-day trial, no credit card required. Month-to-month billing. Cancel any time. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - AI Text Summarization - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Archiving & Retention - Autonomous Task Execution - Autoresponders - Batch Communications - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tagging - Call Tracking - Call Transcription ## Integrations (7 total) - ChronicCareIQ - DrChrono - Elation - Hint Clinical - Keragon - Stripe - athenaOne ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Softphone Software](https://www.softwareadvice.ie/directory/1706/best-softphones/software) ## Related Categories - [Softphone Software](https://www.softwareadvice.ie/directory/1706/best-softphones/software) - [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software) - [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software) - [Patient Engagement Software](https://www.softwareadvice.ie/directory/3429/patient-engagement/software) - [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software) ## Alternatives 1. [Carepatron](https://www.softwareadvice.ie/software/241061/care-patron) — 4.4/5 (858 reviews) 2. [EHRYourWay](https://www.softwareadvice.ie/software/3789/ehryourway) — 4.9/5 (529 reviews) 3. [TheraNest](https://www.softwareadvice.ie/software/390303/theranest) — 4.4/5 (1051 reviews) 4. [Alleva](https://www.softwareadvice.ie/software/365334/alleva) — 4.5/5 (282 reviews) 5. [SimplePractice](https://www.softwareadvice.ie/software/81975/simplepractice) — 4.6/5 (2827 reviews) ## Reviews ### "Overall Satisfied With Program" — 4.0/5 > **Julie** | *22 December 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: This is a great software for communicating with patients/doctors. I am a user (patient) who uses Spruce to reach out my Primary Health Care practice. It works as intended. > > **Cons**: Sometimes, the notifications do not come through as a push notification on my device. I have had a couple instances where I had new messages and I had to open the app to find out. I wish there was an easy way to search the messages and files received. > > Overall, it has completed its intended tasks. I did come to Spruce from different software that had better search features integrated. ----- ### "Helpful for Private Practice Communication" — 5.0/5 > **Verified Reviewer** | *30 January 2025* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: I can send automated message replies such as out of office responses. > > **Cons**: I cannot identify any cons at this time. > > Using Spruce has made it easier to manage messaging with my clients and communicate when I am not able to respond. ----- ### "Not for small businesses" — 1.0/5 > **Shay** | *30 September 2024* | Mental Health Care | Recommendation rating: 0.0/10 > > **Pros**: I like that they were Healthcare focused. > > **Cons**: Very confusing to start - no personal connection or onboarding that is not in a group setting. They say they do not have the manpower to work with small businesses. They do not offer 24-hour help. > > The company only communicates through email and each time you reply, you may be emailing with someone different. When I asked for specific training as a new customer, they told me they did not have specific training videos, nor did they have the time to work individually with small companies. The free trial was a waste of time because you could not use features without being signed up. ----- ### "Very Helpful Customer Service and Great App" — 4.0/5 > **Josephine** | *26 August 2021* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The app is easy to navigate, the customer service is prompt and friendly, and clients have been able to reach me thus far. > > **Cons**: I wish porting a number didn't take so long. We have had a lot of interruptions during our wait. > > We are able to receives calls and texts. ----- ### "Great for private practice" — 5.0/5 > **Tara** | *3 April 2026* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: We use spruce for our private practice and love the ease of which I can communicate with clients in multiple ways. Spruce offers calling, text, fax and I like doing it all from the app. It makes working virtually very easy while still remaining in contact with our clients. We can do everything I need to do and the price is fair as we only need two log ins. > > **Cons**: I archive all of our conversations and wish I could filter through those easier to find past conversations ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/182932/spruce?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/182932/spruce) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data