--- description: Review of Ring.io Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Ring.io | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Auto Dealership CRM Software](/directory/3171/dealership/software) > [Ring.io](/software/18320/ringio) # Ring.io Canonical: https://www.softwareadvice.ie/software/18320/ringio Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/18320/ringio?page=2) > Ringio is a cloud-based call center management solution that features a CRM dialer, call routing, analytics and more. It’s used by sales teams in many industries such as healthcare, media, non-profit and banking. The system can integrate with SalesForce.com, Zoho CRM and Google Contacts. These integrations allow businesses to route calls based on a variety of fields such as lead owner, pipeline stage and customer tier. It provides click-to-call capability directly from the CRM system and also automatically logs and records calls. Ringio can be used with a wide range of devices including Macs, PCs, iOS devices Androids, softphones like Skype and IP phones such as Polycom or Cisco. From the mobile app, users can sync contacts, check voicemails and make calls from their business number. New and existing users can access Ringio’s support and resources pages directly on their website; it consists of FAQs, a knowledge base, a blog, video guides and more. > > Verdict: Rated **4.1/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 19 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ring.io ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pipedrive, Zoho CRM, Zendesk: $69 per user, per month HubSpot: $89 per user, per month Salesforce: $109 per user, per month For the detailed pricing go to https://www.ring.io/pricing/ Free consultation available on request at https://www.ring.io/contact/ - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Escalation - Alerts/Notifications - Archiving & Retention - Audio/Video Conferencing - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Blended Call Centre - CRM - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Logging - Call Monitoring ## Integrations (5 total) - HubSpot CRM - Pipedrive - Salesforce Sales Cloud - Zendesk Suite - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Auto Dealership CRM Software](https://www.softwareadvice.ie/directory/3171/dealership/software) ## Related Categories - [Auto Dealership CRM Software](https://www.softwareadvice.ie/directory/3171/dealership/software) - [Hotel CRM Software](https://www.softwareadvice.ie/directory/339/hospitality-hotel-resort-crm/software) - [Gaming and Casino CRM Software](https://www.softwareadvice.ie/directory/340/gaming-casino-crm/software) - [Pharmaceutical CRM Software](https://www.softwareadvice.ie/directory/343/pharmaceutical-crm/software) - [Mortgage CRM Software](https://www.softwareadvice.ie/directory/345/mortgage-crm/software) ## Alternatives 1. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (984 reviews) 2. [Five9](https://www.softwareadvice.ie/software/20063/five9) — 4.2/5 (481 reviews) 3. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1753 reviews) 4. [Ricochet360](https://www.softwareadvice.ie/software/183895/ricochet360) — 4.8/5 (82 reviews) 5. [PhoneBurner](https://www.softwareadvice.ie/software/28049/phoneburner) — 4.8/5 (176 reviews) ## Reviews ### "This works well if you work from home" — 4.0/5 > **Lauren** | *26 July 2022* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: I appreciate that the web phone is easy to use. I like that I can click on phone numbers and have it automatically dial instead of individually typing numbers. I also like that we are able to record calls to reference previous conversations as needed. I also like that we are easily able to transfer calls to coworkers. > > **Cons**: Sometimes I have to close the extension and reopen the extension to answer or hang up a call. It's like the buttons just don't work sometimes while you're on the line and that can be frustrating. > > This is a great service that allows everyone to work from home. It prevents us from using personal phones or having to get work phones. There are some issues with the phone freezing and not allowing you to push buttons but overall, the product does what it says it will do. ----- ### "Ring.Io is great\!" — 5.0/5 > **Nic** | *2 August 2022* | Food Production | Recommendation rating: 8.0/10 > > **Pros**: It integrates with our CRM, Zoho. Not a lot of companies did that and this was critical. Honestly, the voicemail drop has been the most amazing part of this software. > > **Cons**: Occasionally, the system will send calls to the wrong people in the wrong order, but this is rare. ----- ### "Ringio use in Call Center" — 3.0/5 > **Karen** | *21 July 2022* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: Ease of use and great customer support. Call tracking is vital to our metrics. > > **Cons**: The text box is way too small. I need to see if any corrections need to be made without alot of scrolling. Im afraid I will accidentally hit send before proofreading. > > Glitches happen often but customer support is superior. ----- ### "Ringio Review" — 4.0/5 > **Rhonda Deloge** | *7 July 2022* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: Being able to use local numbers for calling. Tracking talk time to know which callers need more training keeping people on the phone. It's an easy platform to use and train on. > > **Cons**: Really need to be able to use the texting from the same phone number that is set up to call from. When you talk to someone from one number and have to text them from another number it gets questioned. I have one caller managing 4 phone numbers to call for 4 markets simultaneously. Being locked into using one number to text from and it can only match one city is an issue. I'm searching for texting companies that can support texting from local numbers and assigning multiple text numbers to one caller. > > Overall we have had a great experience. There have been occasional downtime disruptions but they typically seem to get fixed within 24 hours. Sometimes we aren't able to get a phone number for certain areas. ----- ### "Ring.io for our Call Center" — 5.0/5 > **Rod** | *21 February 2019* | Recommendation rating: 10.0/10 > > **Pros**: In 2013 my company was in search for an IP phone system that would allow us to scale for growth, save money, track our calls and production, allow us to hire globally, and also have great support and technical abilities. We research 5 companies and found Ring.io to be the best and most innovative software for our 24/7 call center team. We needed redundancy and they have it. Fast forward, I sold that company 2 years ago with 50 plus employees and Ring.io saved us thousands of dollars, sometimes monthly. The API integration was extremely easy with our CRM and all calls were attached to the correct client contact files so we could check orders in case of a dispute. Given my experience with Ring.io in the past, when i started my new company and knew that I needed simple integration and high scalability I made to call to \[SENSITIVE CONTENT HIDDEN\]. Now currently we are suing their SMS(text) system integrated with ZOHO CRM and it is a life saver for us. As we scale in 2019 we have set the foundation to take orders globally and manage the orders with Ring.io and our in house software. As a long time entrepreneur and someone with 20 years of technology, telephony and global networking experience, Ring.io is my choice. > > **Cons**: I would to see a mobile application for this wonderful product. Its already so easy to use, an app would just make it easier for my agents. > > \[SENSITIVE CONTENT HIDDEN\] and his team are very responsive, fun to work with and overall superior at customer service. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/18320/ringio?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/18320/ringio) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data