Square for Restaurants

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About Square for Restaurants

Square for Restaurants is a cloud-based solution designed to help restaurants of all sizes manage menus, tables, orders, payments and other administrative operations via a unified portal. The platform enables organizations to design a personalized website to handle online orders, delivery services and curbside pickups. Square for Restaurants’ table management functionality lets supervisors customize floor plans, monitor occupancy and organize sitting for bars, dining rooms, and parties using a drag-and-drop interface. Features include discount management, real-time order tracking, multi-device data synchronization, remote device management, order entry and more. Additionally, managers can gain insights into kitchen performance, staff shifts and sales by item, category or payments via reports. Square for Restaurants supports integration with various third-party applications such as Homebase, TapMango, Deputy, BentoBox, TSheets, and more. It is available for free and on monthly subscriptions and support is extended via email, FAQs and other online measures.
Square for Restaurants Software - Customizable floor plans allow users to manage tables
Square for Restaurants Software - Courses can be fired or held with a single tap
Square for Restaurants Software - The POS interface can be customized
Square for Restaurants Software - Order modifiers can be created and managed
Square for Restaurants Software - Multiple menus can be created for different locations, dayparts, or seasonal specials
Square for Restaurants Software - Square for Restaurants supports coursing, with servers able to drag-and-drop dishes between courses as diners change their minds
Square for Restaurants video
Square for Restaurants Software - Customizable floor plans allow users to manage tables - thumbnail
Square for Restaurants Software - Courses can be fired or held with a single tap - thumbnail
Square for Restaurants Software - The POS interface can be customized - thumbnail
Square for Restaurants Software - Order modifiers can be created and managed - thumbnail
Square for Restaurants Software - Multiple menus can be created for different locations, dayparts, or seasonal specials - thumbnail

Square for Restaurants pricing

Square for Restaurants has a free version and offers a free trial. Square for Restaurants paid version starts at US$60.00/month.

Starting Price:
US$60.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Square for Restaurants

Square for Restaurants Reviews

Feature rating

Value for Money
3.8
Functionality
4.2
Ease of Use
4.4
Customer Support
3.8
5 reviews of 46 View all reviews
Ryan
Ryan
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 7/1/2020

Super easy to use and convenient!

I enjoy it a lot and will continue to use

Pros

I really love using this software! It is so easy to use and is always quick to use, never issues with it! This is important in the restaurant

Cons

The only con is that the fees get a little expensive at times, especially when you manually enter info

Dannyelle
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 24/3/2023

Enough for what we need

8/10 overall, with unique issues to certain industries that makes it frustrating here and there. I'd suggest it, there's a reason it's the most popular POS system for small businesses on the market, but don't expect it to be perfect!

Pros

Easy to set up and adjust menus and such, does most everything we need it to do. Have to think outside the box to get it to do some of the things I need it to do, but overall, if you take the time to figure it out, you'll get there.

Cons

A few things are a bit narrow in customizability, I wish we could do more variation in things like loyalty programs and discount set-ups, and sometimes some adjustments can be a bit tedious to change. We're a brewery with a constantly changing menu of beer offerings, so having to make 5-10 clicks per beverage change every single week can be a bit frustrating, but it's overall pretty user friendly so I can't complain too much.

Alternatives Considered

Wix , Clover and Toast POS

Reasons for Switching to Square for Restaurants

Relatively within budget, and popular enough that I knew it would be easy to find solutions to issues within online forums and other business owners across the platform. Had also used it before at a previous job so I knew I could integrate it into some of the things I also wanted to use.
Yuki
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
3
Ease of Use
2
Customer Support
1

3
Reviewed on 23/6/2024

Lost of time and money big impact on small business

Not bad but would be better if square take responsibility when application not working and refund the customers for the lost

Pros

The system himself is not bad, when it is working!

Cons

The customer service and the way they treat the customer and never refund money

Camila
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 2/12/2020

the best POS for restaurants

Square was a huge help for us as a restaurant this year. With covid-19 businesses had to move really fast to the online market and Square provides the tools to get there really fast and easy.

Pros

It is really easy to set up, the price is way better than the other systems in the market, it works with wifi and you can use it on your laptop, Ipad, smartphone.

I love how they offer the CRM tool and even more I love how easy is to create a website for your restaurant with them.

Cons

they could improve some of the features so It is even easier and faster to select the items. for example to add more options to the conditional words ( add, yes, No, extra, etc...) they could put the option to replace (ex: replace Ham for turkey) so when we have a customer who wants to customize a product we do not have to write long sentences all the time, instead we can just click a few buttons and is done.

Alternatives Considered

Clover and Toast POS

Reasons for Choosing Square for Restaurants

Price, features, customer service.

Switched From

Revel Systems

Reasons for Switching to Square for Restaurants

The quality of the product was better and for a better price
Kevin
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/1/2020

The Obivious choice for Payment processing

The major benefits we experience are as follow: Payment processing is a breeze, we are able to integrate our system with Quick books seamlessly, the many option for accepting payment means we never miss out on being able to receive payment at any time, Customer service is very helpful and they genuinely care about helping your business succeed and the most important for us is we never have to think about it, it just works.

Pros

Square has streamlined my credit card processing immensely, We were using a different merchant service before that had higher fees and less intuitive features. Square is very useful for our staff accepting payments on site, at events, Bar Tending and processing catering invoice payments. it is fully integrated with our Quickbooks software for a streamlined process. The speed in which receiving credit to our bank account is also pleasantly fast. Finally being able to accept a credit card while in an out of service area (No Wifi/Cellular) is an excellent feature we have already taken advantage of.

Cons

There are no issues in the two years I have been using Square to report. The addition of NFC payments has made my life even better!

Alternatives Considered

PayPal and Stripe

Reasons for Choosing Square for Restaurants

Merchant Services LTD was our Payment processing company for over 15 years, At the beginning it was a great investment. As time went on the fees were increasing and the reliability/Customer service was decreasing. We reached out to see if there were a way to make it viable again but in the end we decided to give Square a chance and we have never looked back.

Reasons for Switching to Square for Restaurants

When choosing Square I did a ton of research on other companies, from reading reviews and watching videos on how they work it was clear to me that Square was the no Nonsense approach we were looking for. If you are a small business looking to take control of your payment processing I highly recommend Square to you.

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