Agiled

Pros

Agiled is a very interesting business tool and partner to manage my business operations as i have an online business.

Cons

Honestly i do not see any improvements in my mind right now but if i have, i let you know !

Alternatives Considered

Reasons for Choosing Agiled

Switched From

Reasons for Switching to Agiled

Pros

Agiled has a beautiful interface that is easy to white label to your agency's brand. It has been remarkably well developed over the last couple of years with a mammoth one update a day in the month of November 2024! You will really enjoy using this product as is evidenced by the number of positive reviews it has. There is also a mobile app!

Cons

There is not very much that's not to like about Agiled. If offers outstanding value for money.

Pros

Things that I liked about agiled, is being able to handle pending tasks with my clients and being able to keep daily control.

Cons

too slow, some integrations is not working

Pros

If your team consists of just one person, timesheets, payroll, and employee vacation tracking might not mean anything to you.

Cons

Similarly, how urgently would you require a ticketing system or a chat feature?

Pros

It has everything you need to run your business all in one dashboard. CRM, Project Management, Proposals, Contracts, Billing & Invoicing, subscriptions, client portal, and can even be white-labeled.

Cons

Although it touches everything I need to run my small business, it does take a while to get it where its custom to your business. There are a few quicks but I do see A LOT on their roadmap for the future.

Pros

This is really an incredible all in one solution. It is genuinely full of features. I can't imagine how they deliver so much more than every other solution I've tried, but do it for such a cheap price. I love the fact that it has all these modules - literally everything you need:
CRM
Mobile App
Scheduling tool
Project Management
HR
Invoicing and estimates
Wikis
They are even promising an Accounting Module!!
You can replace so many other tools with this one tool. My goal is to replace all my tools with it, as it evolves.

Cons

It's well integrated with other apps I use, mainly through Zapier, though I do hope they introduce a ClickUp native integration (or better still, improve the project management module to bring it into alignment with ClickUp functionality, though that's a big ask.
I would like to see Workload management included in the project management section. I can’t really rely on the project management module unless I can see days that are too full of workload.
The UI needs a big upgrade in my opinion, though the devs say they recognise that and are working on it.

Alternatives Considered

Reasons for Choosing Agiled

Switched From

Reasons for Switching to Agiled

Pros

Value for money compared to other products. They are also actively developing and adding new features all the time.

Cons

Sometimes I think the UI can be greatly improved, but it is still early days so I am certain that at some point in the future a new layout will be forthcoming.

I am missing proper drag and drop email sequencing for drip mailings.

Alternatives Considered

Reasons for Choosing Agiled

Switched From

Reasons for Switching to Agiled

Pros

many tools with one login, applications designed for remote work, tools that interconnect for greater efficiency, economic option, it allows to improve the limits of usage, logical and consistent step by step training guide from novice to pro

Cons

waiting for some good ideas that are in development in the roadmap to be deplyed, like multi workspaces/brands

Alternatives Considered

Reasons for Choosing Agiled

Switched From

Reasons for Switching to Agiled

Pros

Very easy to use, intuitive. Has all that I need to run my business within one platform.

Was also able to cancel at least 4 other subscriptions (vCita, Toggl, SuiteDash, Chat-bot subscription); and I can see that I'll probably cancel some more.

Cons

Hmm... I'd like to be able to set "hot-links" - for example, I use the Projects and Contacts option dozens of times daily. I'd love to be able to have these two somewhere on the top of the page, and NOT have to click each time on a main heading so the drop-down opens, then click these...

It is NOT a biggie, but it'd make life just a tad easier :)

Pros

From the moment I started using Aqiled for my new company, it has become an invaluable tool instreamlining my operations and enhancing productivity.Agiled is the perfect companion for my internal business startup projects and managing external projects for potential clients. With its comprehensive features, I effortlessly handled Request for Proposals and drafted essential contracts like Non-Disclosure Agreements and engagement contracts.The finance function within Agiled became my go-to for managing expenses and effortlessly uploading purchase invoices. It gave me a clear overview of my financial transactions and ensured I stayed on top of my financial responsibilities.When it came to project management, Agiled truly excelled. I relied on its powerful tools to track milestones, manage tasks and visualize progress through its Gantt Chart feature. Storing and organizing documents in wikis and contracts became a breeze, saving me valuable time and ensuring seamless collaboration with my team.As my client base expands, I eagerly look forward to utilizing Agiled's CRM capabilities to nurture and grow those relationships. Additionally, with plans for team expansion, the HRM feature will undoubtedly prove instrumental in effectively managing and maximizing the potential of my growing team.

Cons

- Calendar/appointment booking system (especially for group appointments/availability/booking management) is unavailable.- Mind map unavailable for Project management- Require a more intuitive/flexible Sub-task, dependency Gantt chart, which also allows Excel upload/download and a vital pdf/image download function (to facilitate with the clients).- No archive system so we can archive completed projects and free up a cluttered design shortly. Also required for old invoices, expense receipts etc. (+ Integration for more cloud storage: e.g. pcloud, box, dropbox etc)- Inflexible report creation and no analytics for time tracker- No ability to allow custom entry of FX rates for invoicing, expense and any other finance forms/reporting.

Alternatives Considered

Reasons for Switching to Agiled

Pros

Agiled replaces several tools and makes the work of small business easy.
In our business, we are using several tools in disparate technology.
For example, we are using jotform to collect teacher data. Zoho creator to create and automate basic business process and quick-books for online accounting. We are using WhatsApp / telegram to communicate with customers. With Agiled, all the customer and team data can be centralized and there is no loss of information as it is no longer scattered. To me that is the greatest win. Another feature that I like about Agiled is inbuilt automation. We can have several automations at a low price.

Cons

Speed is a bit of concern. But the team has said, they are already working on enhancing the performance. The discussion module should have been more user friendly.

Pros

Integrates sales pipelines, CRM, client portal and subscriptions/invoices. This enables us to easily progress leads to clients and then fulfill and retain them. We plan to utilize the automations and forms to streamline our new client onboarding process but haven't gotten time to start that yet. They are constantly improving the product so fast it is hard to keep up. It will be exciting to see where this product is in another few months.

Cons

There are a LOT of features in a fairly nascent tool. This leads to there being a lot of basic functionality but not a lot of depth in any one area. They are constantly developing the tool so improvements are being rolled out regularly. I would like to see a more strategic roadmap rather than bouncing around based on user feedback. Personally I think the collection of features is perfect for an agency like mine but there a lot of features that I don't use while others I do use are not robust enough in current form. I would probably use the tool more fully if the training was better quality and covered more topics but I can't imagine it would be easy to keep pace with the developers.

Pros

The project management, CRM, and invoicing features are quick and easy to use so I spend less time on those tasks and more on my actual client's needs.

Cons

Some, literally just a couple, UI changes could be made to make things make a little more logically organized.

Alternatives Considered

Reasons for Choosing Agiled

Reasons for Switching to Agiled

Pros

Being able to manage all the aspects of your company in one dashboard and have integrations to more powerful versions each module

Cons

Right now, the dashboard is simple and functionality is stacked in certain areas, and not paying attention enough on the UI/UX.

Alternatives Considered

Reasons for Choosing Agiled

Switched From

Reasons for Switching to Agiled

Pros

As a beginner to digital marketing. I knew I needed a crm software to manage my clients. Agiled has been excellent for me so far. I did use another software called suitedash but I found it way to complicated to use unfortunately.But Agiled looked alot more simple clean and modern. Very happy

Cons

The only thing I would suggest is that the upload more tutorials on their YouTube channel. Even tho suitedash was still really confusing for me this is one thing suitedash did really well.

Pros

I must admit that Agiled is an incredible concentrate of features accessible from a very easy interface which evolves very quickly ! I also note the development quality since I haven't found any bug yet despite the number of interdependent features.

Cons

Although it has a very short learning curve in the face of the incredible number of features, the overall design is not in line with the quality of the feature development. I guess this is not their current priority, and I think they are right. Nevertheless, I hope that a refresh will be added to their roadmap in not too long.

Pros

Agiled is all-in-one software in the market, it has CRM, HRM, Project management and finance management modules that are the critical elements of any small business.

Cons

UX/UI could be more modern with more features and integrations

Pros

In getting Agiled all set up I was beyond impressed. This thing seems to do everything I need and more. Client management, invoicing, teams, projects, granular tasks, stats, charts, communication, user roles integrations, customization... everything I've thought of, I can do.

And I can pretty well fully customize my white-labed, cnamed version (with a bit of CSS tweaking in my case, for my pickiness) and it's all branded, making me look even better to clients.

Cons

Not much to complain about! There are a couple of minor issues I've noticed in UI stuff that I'll try to share with the devs. I hope they are as good about customer support as they have been in app development. I'm not worried.

Pros

Are you looking for an app to help you manage your business and keep everything organized in one place? Then Agiled is the perfect tool for you! And let me tell you, there are a lot of features! It's one of the most valuable tools, and I use most features.One of the best things about Agiled is that it's very affordable, especially considering its unique features. And the best part? They add new features and improvements every month, so it's constantly improving!I see Agiled as a business in a box. It has everything you need to run your business, from invoicing and project management to marketing and sales. And because it has so many features, it can be a bit overwhelming. But I see that as a plus because you don't have to buy or use other tools. You can do everything within the software!

Cons

I honestly can't think of any downsides to Agiled. It's the perfect tool for any business owner or entrepreneur, and I love using it. It's a must-buy for anyone who wants to take their business to the next level!

Pros

Everything I need to run my business is on one platform. Outside of a prospecting tool I use to generate leads, this app does it all!

Cons

It is a relatively new platform, and there is a learning curve. The support via email on how to get started is tremendous, but The company could better organize the training videos and files.

Alternatives Considered

Reasons for Switching to Agiled

Pros

I run a small business and it's hard for me to manage everything without switching between different apps. Agiled manages all of my business needs in one place and is easy to use and navigate. I love that Agiled has a built-in invoicing feature that makes it easy to invoice clients and that the CRM is so easy to use. This is a must-have for anyone who is running a business.

Cons

So far so good, I have tried a number of apps for managing my business, and none of them compare to the ease of use that Agiled has. It is easy to use and has all of the features that I need to manage my business. I love that I can easily keep track of the finances, invoices, contracts, employees and more with Agiled. It helps me save so much time and is worth every penny.

Alternatives Considered

Reasons for Choosing Agiled

Switched From

Reasons for Switching to Agiled

Pros

Project and task management were the features we were looking for at an inexpensive price. We found them to be able to do everything we need for this.

Cons

We have a couple of companies under our belt and we were looking for a while now for the multibrand feature, where we could manage all businesses in the same place and not need to log out and back into the other business. This feature took a while to be implemented even though it was one of the most requested feature by the users.

Alternatives Considered

Pros

I liked that I could have all my clients, my contacts, and manage all my project in one place. I use daily the form to collect data online. and the support is wonderful great update often.

Cons

I do not like that there is no multilingual it could be better so that people in my team who do not speak English could have easy understanding the platform. we need polish language please.

Pros

I purchased Agiled less than 24 hours ago. I was so excited to dive right in and use Agiled that already set up Agiled to manage several new business projects, created task boards, created workflow automation for onboarding my new Virtual Assistant to my business and to process payroll for my staff. I love the UI and for the most part is user friendly. I viewed the Chat feature to add the integration with G-Suite to my system. I would recommend Agiled to start ups and established business! I haven't used the contract feature yet but hope to do so as i continue to build out my business.

Cons

There are some templates, hopefully Agiled continues to add to the templates.

Pros

Easy to use I recommendI use it on a daily basis excellent

Cons

There there is no cons I recommend this software

Pros

It is wonderful platform to manage task, aligned everything smoothly on right track.

Cons

I didn't come across any cons for this software for now

Pros

Everything you require to run a business is all under one platform. The features are seemingly endless. The amount of time, frustration and expense saved from having a patchwork of programs to do what Agiled can is awesome.

Cons

Only having to leave all the other platforms I was using and retrain myself and team. There is much to process so making the decision to switch isn't always easy but worth it in the long run.

Pros

More than anything, I appreciate the team behind this software. They are hard at work, with frequent updates and new feature additions. I also love the extensive customization that makes the solution spot our brand elements right from the login, including browser favicons and perks like that, which are agency friendly essentials. Their training and walkthrough videos are also valuable, especially for smaller firms where one person handles multiple responsibilities and therefore needs to learn on the fly.

Cons

The ever growing feature-set, though a welcome surprise, can feel a bit overwhelming. Of course, we can pick our needs out of the lot, but it feels wasteful to have so much at our disposal while we use just a handful of features. Really not a negative, I guess, just...

Pros

+ Whitelabeling, have my Google Workspace mail connected.
+ Support of own domain
+ The CRM update is super flexible and now has all the reports I expect in the standard.
+ The workflow engine automates my invoice amount control and reminders as well as my contract management.
+ Own ClientPortal, Ticketing fulfill the normal requirements and is directly integrated with the other modules.
+ Via the HRM module, projects & task tracking I also get cleanly integrated freelancers that we use flexibly. Thanks to web solution also internationally without barriers - that's how an online solution must work.
+ Clear GDPR, DPA, Privacy Statements, Cookie Statement, of course it remains your own responsibility to check whether this is sufficient for your own business and your own data. Hosting is USA
+ ... a lot of other business process modules which I don't need (yet) - but will need in the future.

Cons

Missing:
- Accounting module reading bankaccount balance & movements. I know it complex on international level. Maybe first a manual upload is helpfull , most banks supports CSV export

Alternatives Considered

Reasons for Switching to Agiled

Pros

The intuitive way it is set up, the quick response of the support team, but mostly, the amazing features included with this app!

Cons

At this point I cannot think of any cons.

Pros

What I enjoy most about Agiled is that it has everything I need in one dashboard. CRM, project management, invoicing, lead management. I have been managing all of these items with different apps. Now I can just go into Agiled for all of those items (plus I can cancel my subscriptions to those other apps and save that money).

Cons

There is a learning curve, albeit small. Also, the payroll feature is very basic. I'm hoping the Agiled teams makes the payroll module a bit more robust.

Alternatives Considered

Reasons for Choosing Agiled

Switched From

Reasons for Switching to Agiled

Pros

Agiled is a full-fledged Business Management tool - it is not only a Project Management tool and a CRM, but it is also an HR, Finance, and a Contract Management tool. Agiled is an all-in-one platform that helps you to:

* Onboard and manage existing clients
* Integrate leads and prospects into your platform
* Manage projects
* Track employee time and vacation
* Generate and send proposals, estimates, and invoices
* Receive payments through Stripe and PayPal
* Track finances
* Manage support tickets
* Chat with your team and your clients or prospects
* Manage calendar events
* Communicate announcements to your staff and clients
* Sell your products with cart functionality
* Produce custom business reports

Agiled is jam-packed with rich features. The best part: all these features come out-of-the-box! You’ll probably need a full day to explore the breadth and depth of its brilliant feature-set. There are a few stand out features that deserve a noteworthy mention:

* Easy integrations with several third-party apps
* Custom webhooks to import data from external sources
* Create forms and embed its HTML code on websites to import lead info
* Expandable Storage: Connect your Google Drive, Dropbox, or AWS
* Create Kanban boards to assign, track, and manage your team tasks.
* White-label: customize the platform to suit your branding
* Custom dashboards and reporting
* Slick, clean, & intuitive UI
* World-class customer support *Hands-down*

Cons

OVERWHELMING FEATURES
If you’re a freelancer or a start-up without a team, you may not be using all of Agiled’s features. You won’t have the need to do so. For instance, Timesheets, Payroll, and Employee Vacation Tracking may mean nothing to you if you are a one-member team. Likewise, how badly would you need a chat feature or a ticketing tool? Agiled’s entry-level plan is a free-forever plan that does limit certain features. But it lacks some basic and critical features such as proposals and contracts. So, if you were to upgrade only because you need more space or the proposal feature, the other features may still be irrelevant to you. If the tool had an option to enable only those features you care to use, it can enhance the usability even more.

LIMITED CRM
In our opinion, the out-of-the-box CRM isn’t a full-fledged CRM. Don’t expect any fancy workflows. Also, there’s no Email Marketing. But with forms integration and leads management, the built-in CRM is good enough for most start-ups and freelancers.

Alternatives Considered

Reasons for Choosing Agiled

Reasons for Switching to Agiled

Pros

1) Easy to use
2) 100% White Labelling Option with Custom Domain and SMTP.
3) All in one platform to manage clients, leads, sales, projects and employees.
4) Agiled is full of Customizations and comes with many built in Integration options available.
5) Overall Agiled is a full-fledged Business Management Software and indeed a value for money.

Cons

1) Mobile App is not powerful and not well organized as compared with the Desktop Version.
2) Wordpress Plugins and Woocommerce Integrations are in Roadmap.

Overall no issues with Agiled looking at the Features and Pricing its really one of my best software choice of this year.

Alternatives Considered

Reasons for Choosing Agiled

Switched From

Reasons for Switching to Agiled

Pros

I did not even realize how many features this software had before I bought it. I love how easy it is to manage all the business processes in one place. In the future, I hope only to use Agiled for everyhting and I believe it will be possible this year. The team is working incredibly hard to make all the integrations working smootly.

Cons

The only downfall is the synchronization with google calendar and calendar feature. As a coach, I need to my update my availability frequently and at the moment that is not that convenient. I am also looking forward that whatever I update on my google calendar would be synced with Agiled.

Pros

I setup CRMs for several types of clients, and having the ability to customize the White Label, and change the colour of the branding was great for started. Then being able to customize the various piples, the fields in various sections and then automate the who process? So INCREDIBLE!

Cons

I wish there was a Kanban module for the pipeline, but its coming as its listed in the Road Map.
As well when creating new fields, I was I can drag and drop the order, than to redo them. I would rather drag them around, but that too is coming. its on the roadmap!

I justy can't believe the roadmap is open to all their users to add the improvements. A M A Z I N G !!

Pros

Setting up Agiled literally took me 10 minutes from start of set up to sending first invoice. It's dead simple and the on-boarding was very intuitive. Everything I need is under ne roof, drawing from one Database and no more duplication of tasks, data or input. I wish I would have done this a long time ago rather than justifying my investments in all the other systems.

Cons

So far, I havent found anything not to like. I'm not glossing this over. From where I sit, for my needs, it's got everything I need and a whole lot of features I think I'll never use. My proposal Software is still far more polished so I'll likely continue using it but unfortunately, it doesnt integrate with Agiled (or anything else) because it doesn't offer Integrately.

Pros

I was primarily looking for a good invoicing app and although there were a lot in the market, the combination of invoicing with lots of other wonderful features in 'Agiled' App won me over. And now when I started using it, I am appreciating it a lot more. They have invoice builder and numerous payment gateway options - including Razorpay that is convenient for me as an Indian user.
I can keep a neat organized record of all my Clients and Leads in a separate section (CRM) and also manage the HRM of employees in my company- this feature I won't be using as I am a solopreneur. The ability to build contracts and proposals, that are professional looking alongwith live chat within the proposal template - is a life saver. There is also the ability to track my expenses and all transactions in the finance section and also a decent project management section with task management and assigning of task to other users or my employees. Another feature I like is the ability to customize the look and feel of the login page for both myself and my team members. Not to mention the ability to white label and add custom domain.

Cons

Agiled is pretty new tool and over time - hopefully with experience and a nice track record, it will gain more following and the ease of use and reputation will increase. Right now even I was hesitant to invest in a new tool, but the customer support and friendly gesture and support from [SENSITIVE CONTENT HIDDEN] himself won me over.
Also the video tutorials are lacking and hopefully more tutorials and use cases will be added in good time.

Pros

I've been looking for a comprehensive OBM tool since being frustrated with the limitations of Dubsado and Asana and Agiled has everything I could ask for! Unlike others that I've tried here, Agiled has the ability to have client notes, automation, tasks, projects, a client portal, a time tracker, and so many other things. I think I've finally found the app that I've been looking for all along! Absolutely there is still room for improvement in some areas, but overall I'm very happy with this tool and see myself sticking with it for a long time.

Cons

The project management component is very clunky and not yet usable, but that's okay because I can see the potential there and am very happy with the rest of the product.

Pros

I love the flexibility of this CRM. I have been able to customize my CRM to fit my business needs. The integrations are easy to use and I love the reporting feature. I am able to keep track of each and every task and event that takes place in my business. I am able to see my revenue and see what I need to improve on. I am able to see my hours and see how I can organize my time more efficiently. This is a great tool for SMBs that want to automate their business and create a central view of their work.

Cons

What I dislike about the product right now is the learning curve it takes to be able to fully configure everything so that it is customized to fit my business needs. However, there's plenty of knowledge base available to be able to learn quickly the platform and the plenty features it offers as an all in one tool.

Alternatives Considered

Pros

The fact that it does everything! It also has a Whitelabel feature. Very professional!

Cons

Design-wise, cosmetically it could look more modern, but as long as it works, it's all good!

Alternatives Considered

Reasons for Choosing Agiled

Switched From

Reasons for Switching to Agiled

Pros

- Easy to use
- Reasonable price
- Simple UI
- Many features that can support the management system
- Availability of mobile applications although not 100% as expected
- Availability of online manual documents although there are some things that need to be explained in more detail.

Cons

- The mobile application is still not 100% comfortable to use
- There are still shortcomings in the online manual document
- When opening a notification, it does not automatically open the feature being discussed.
- Online support is more often via email support even though there is an online chat feature.

Alternatives Considered

Pros

First, It's an all in one app.
The most notable feature that I like is the CRM, Project and Task Management, the white label option.

As an admin, I can change access role of each team, i can hide features that is not needed for a team or for an individual.

Cons

They need to improve the native mobile app. Though I heard they are releasing a new update.

Pros

Key Takeaways:
-Comprehensive
-Configurable
-Flexible
-Fast! (Agiled responds quickly between different sections without waiting)
-Fun. Yes, fun! I enjoy working in Agiled. Part of that is because I do not have to jump between various apps to do my work.
-A responsive and helpful development and customer service team.
-Rapid implementation of new items
-An exciting roadmap of new features on the way.
-A growing list of third-party integrations and automation that will extend the power of Agiled.

Cons

I can't say this is a "con" but there are SO many features that it is easy to get overwhelmed. If you take it step by step and follow the path that has been incorporated by Agiled you will be good. I think there could be more integrations with other third party products but they are adding new ones all the time.

Pros

Agiled has outperformed every business tool I have tried by consolidating so many features that I needed into a straightforward dashboard, removing the need for many SaaS tools that often don't integrate well.

Cons

You will need some HTML/CSS skills to fully take advantage of the White Label service.

Alternatives Considered

Reasons for Choosing Agiled

Switched From

Reasons for Switching to Agiled

Pros

Agiled.app
I absolutely love this program! It helps me to keep my agency organized. I am able to send quotes/proposals to clients, manage them, collab with them on projects, communicate…it’s just endless! The features are a huge plus. I highly recommend! My agency handles luxury experience designs, planning and management. We also work with Content Creators so there’s lots of elements that goes into our operations and Agiled is a lifesaver and great investment

Cons

I don’t like that the platform is currently employee focused. My agency deals exclusively with ICs (independent contractors).

Pros

It is going to replace my super decked out accounting/business management software because Agiled fits my user place way better. I'm just going to leave the other LTD business management software for another business...
It is also going to replace my current paid CRM because it is comparable but has project management and proposal built into when the client accepts it all in 1 software. Well, then I guess it is not comparable anymore, it is superior!
Agiled also has a roadmap to improve and add even more features. It is one of the main reasons I switched as well. Compared to other software I purchased, their roadmap seems to be empty and lacks of innovation, I would expect them not to improve my efficiency even though I am paying them a monthly fee, whereas I can expect Agiled to continue to wow me as they roll out new features.

Cons

compared to the other CRM, agiled is missing short automatic follow-up sequence or email templates. You will need to have this in your email marketing software or a swipe file somewhere.

Pros

I initially plan to use this mainly for invoicing clients, but after going through the platform, there is so much more it can offer. Sales pipeline, form builder for lead generation and so much more.

Cons

Some of the items on the software are still in the beta stage. Hopefully, they can crush all the bugs and make it a solid and stable tool for the long run.

Alternatives Considered

Reasons for Choosing Agiled

Switched From

Reasons for Switching to Agiled

Pros

1. Unlimited contact
2. Full CRM with ALL the function needs to a SME
3. Manage the projects
4. Task Management
5. One of the cheapest but best CRM
6. Email and calendar Syc!!!
...The pricing is very attractive, A real investment.
This is a great piece of software. No brainer purchase

Cons

The speed can be better. From my location, few screens are slow

Alternatives Considered

Reasons for Choosing Agiled

Switched From

Reasons for Switching to Agiled

Pros

It's easy to use and that it is comprehensive.

Cons

I haven't had any issues so far. I've been using Agiled for a little over a month. My transition to the software was very smooth, moving my customers over was seamless.

Pros

Currently settled on Agiled and moved our CRM and Invoicing completely over to Agiled.
the team is constantly improving the product and updating it.

includes CRM and Invoicing features.

overall it's not difficult creating accounts/contacts and generating invoices,

there's mobile app, which s useful. (personally use Android app)
although it's lacking some functions of the full online app.

Cons

The UI/UX could use some attention.
as mentioned above, its not difficult using CRM/Finances (invoices) but it's not the easiest.
simple changes such as easier access to Create contact/client/invoice makes a difference.
the UI looks dated, compared to other players in the market today.