RingCentral Video

Pros

It is an excellent video meeting tools and it also provides ai features which further enhances the experience.

Cons

It is slightly complex initially, there must be easier guidelines.

Pros

RingCentral Video has been a great means of connecting directly with our prospects and team members. At supersales guys and gals, we used it to make cold calls and weekly team video meetings. It's a great app because it provides a user-friendly interface with just the essential features, unlike other similar apps I've tried.

It offers international virtual numbers with extensions (for teams) that are fully functional. I, mean it makes it easy for me to connect with any business or person across territories in the US and Canada without the need to live in these countries.

Cons

One major problem I found with this tool is that it's only limited to certain countries I mean, they do not provide direct access to clients from Cameroon - Our team was able to because the subscription was purchased by our [sensitive content hidden] in Canada. Direct purchase from Cameroon is not possible.

Pros

for the purpose of my use, sending messages to prospects its super easy. the video is clear not "jumpy"

Cons

it took me awhile to get the hang of it, once i conquered that it was fantastic

Pros

The collaborative tools make it unique and desirous to use.

Cons

Their pricing style is what I don't like.

Pros

The AI-powered features are better than other software

Cons

It is quite expensive when compare with other software, eg zoom.

Pros

Reliable and helpful to communicate with various teams

Cons

Some connection issues depending on Wi-Fi

Pros

It allows me to go about my day knowing I can still communicate with staff and clients, even when I am not at my desk.

Cons

Nothing, I find RingCentral to be a great product

Pros

I love the screen recording and sharing tool. I also love that our conversation is saved after the meeting. All these for future references. I get to see all my team members who are in the US while I am in Kenya. We interact, share ideas and it all seems like a face to face meeting!

Cons

I do not have any complains about this software, it has been a great product according to me. I LOVE IT.

Pros

Easy to use, you can contact by chat individual one by one and ask them specific questions, you can share screen and record the meeting

Cons

The negative point is the difficult to assign multiple administrator to a meeting to allow them to share their screen

Pros

I can use it withe the app. Easy to navigate.

Cons

Nothing really. I like the whole RingCentral package. I like that they keep upgrading their options.

Pros

Easy to use for call conferencing. Allows you to share your screen with other parties involved. You can hear and see clearly unlike some other software's where the sound is grainy.

Cons

None to report

Pros

I like the quality of the video and audio and the ease of use

Cons

Nothing to complain about, it seemed to work seamless

Pros

Glip is an [almost] all-in-one, [almost] unified productivity tool takes a bunch of what I liked about Asana's task-management, and combines it with the instant messaging functionality of Slack.

Glip makes team communication, collaboration, and task/project management as simple as instant messaging. Whereas Asana begins and revolves around task-management, Glip begins with conversation, which is a much more organic way to collaborate, I think.

Glip excels in its instant messaging, which does more than just the usual chat. In addition to allowing users to easily communicate with their teams and co-workers, Glip's desktop app allows you to create and assign tasks, create and share (and annotate) notes and documents, schedule events, and attach files from your preferred cloud service...all through its instant messenger. Pretty snazzy.

The mobile app is a significantly paired-down version of the desktop app, but again, it excels at instant messaging - very response, keeps you connected to your teams...just with less functionality.

Overall, I definitely recommend Glip.

Cons

While there are a few things here and there that need to be addressed, it's Glip's calendar that hurts the experience for me. To put it simply - Glip's calendar is inadequate. More specifically, the calendar fails in its ability to effectively schedule recurring tasks and events. While it does allow for daily, weekly, monthly and yearly scheduling, it does not allow for more specific intervals. For example, our organization has an evening staff meeting on the 2nd Tuesday of every month - we can't schedule it Glip. As much as I want to use the Glip calendar personally, it's shortcomings force me to use the ever-faithful Google Calendar...which means, it's not really an all-in-one solution (which is supposed to be Glip's hook!). My suggestion to the Glip team is to look at what Google Calendar does as far as scheduling is concerned and copy it!

As far as the mobile experience is concerned, my two biggest gripes are 1) the 7-day calendar (seriously, why?); and 2) the inability to sort/filter tasks. Aside from the above, it's just ok. As mentioned previously, it's definitely not as full-featured as the desktop app...but, since instant messaging is Glip's primary function, it does that trick just fine.

Pros

The screen annotation is a very useful when sharing screen, and the ease of sharing screen is very good.

Cons

The phone system was very difficult to setup and doesn't always work well. It's integration with Salesforce is terrible and doesn't work well.

Pros

Glip is completely free to use for chatting and sharing files.
Glip offers a very well maintained solution for communication with a lot of options to organised said communications.
It easy to add people outside your organisation and still being able to discuss and share with them.

Cons

It hasn't really evolved during the past 5 years.
The plugins are very limited and there's not much documentation offered to explain how to use them.
Calendar is not very advanced and not really good for team management

Pros

RingCentral Meetings single handedly lets me do my job from home. Video chat has never been easier, with one code for everyone to join, it's just like we are in a conference room. It even has a feature that will clean up your video appearance, so it's perfection for those no makeup days.

Cons

I honestly cannot think of any cons. I have never had one problem with it.

Pros

Everyone in our office uses Glip because it's bundled with RingCentral and that's our unified communications solution. File sharing, starting calls or video meetings, creating and assigning tasks, groups of as many or few team members as you need - I don't know if there's anything groundbreaking here, but it is all included in one app, it IS all essential, and if you're a RingCentral customer it's 100% free.

Cons

My preference would be for synchronization between Glip's calendar and Google's to be a two way street. But although you can upload your Google calendar to Glip, the extra functionality within Glip prohibits updates there from syncing back to Google.

Pros

That each person in the office has their own meeting line, so you don't have to make sure that someone else has a meeting scheduled at that time.

Cons

I have a hard time "scheduling" a meeting for future. Typically I just have to schedule it in my calendar, then send an invitation with the dial/join information to those who need to attend. Wish I could schedule straight from ring central!

Pros

RingCentral is pretty much the same as Zoom so you might expect similar functionality and familiar interface. I've been using it for more than a year now daily for video calls and it's been pretty reliable even for larger calls of 50+ people. Audio/video lags are quite rare and there is an option to call in using phone which solves audio issues completely when they occur. Screen sharing works well, it has support for multiple screens. There's record and chat functionality built in. Apps for mobile devices are offered and work well (I've used the iOS version.) Lately they've added support for Linux, so all desktop operating systems are covered.

Cons

The design feels a bit dated and it the app might be a bit intimidating for users coming from simple video call solutions like Google Hangouts, Skype, or FaceTime. It requires a bit of getting used to, but nothing more that is not present in other enterprise-grade conferencing software.

Pros

-Available both for mobile and web users. More flexibility to joining meetings and chats
-Interface is easy to walk through with well-designed features
-quality for business meetings-We use this app on weekly basis for team meetings.
- Provides quality customer supports
-Constant updates with new features being added.
-It offers a high degree of administrator control- enhances business security
-pricing plans are worth its performance quality.
-closed caption feature available-with the possibility for a live host to transcribe live team discussions.

Cons

-Glip's email notifications sometimes are very retardative which can be an impediment factor to deal closings or live chats.
-regular ads popping up once in a blue moon on the mobile app version which can sometimes be very irksome.

Pros

RingCentral worked as well as any other video conferencing tools I've used. It's about as intuitive as Zoom.

Cons

I didn't like that I had to download yet another app on top of Zoom and the login process could be a pain.

Pros

Its easy to use and the layout are intuitive. This helps users feel comfortable with the interface making it more likely to be used. There is sufficient functionality to make it very useful without being overwhelming.

Cons

I wish it had better administrator controls over groups/teams and a high level view of how content is being created in the organization.

Pros

It has a nice clean design, and it allows us to create teams and private chat groups.

Cons

The notifications need work - for some reason, I don't always get notified of incoming messages...often I don't realize I've gotten a message in the desktop app until I look at my phone and see a notification there.

Pros

There isn't much to like about this software except that it allows people to meet by phone and by computer at the same time

Cons

Requires special meeting IDs and phone numbers that are just overly complicated. Browser extensions and desktop software fails to work properly. Use GoToMeeting or Hangouts instead, as you can setup a meeting in one-click.

Pros

RingCentral is easy to use audio/video conferencing meeting solution with a simple and straightforward user interface. In my experience, it usually provides good connectivity and audio/video quality. Meetings can be scheduled on the fly with integration to office and calendar apps

Cons

It was very challenging the very first time I tried to join a scheduled meeting through RingCentral, it just doesn't connect either from the app or browser, had to log in from another device to get going.
Looks and feel are somewhat similar to Zoom but a lot less reliable in comparison

Pros

When Covid hit RingCentral was detrimental in keeping our business up and running. We were able to have video and audio chats with employees without them being in the office.

Cons

Nothing, super easy to use. We never had a issue using it during Covid!!!

Pros

Easy to use, compatible with other conferencing platforms

Cons

More expensive than competitors, learning curve to schools still learning to use this platform

Pros

RingCentral Video is a useful piece of software for communicating with staff members

Cons

RingCentral Video can sometimes freeze in the middle of a meeting

Pros

It seems easy to use and no issues in sharing screen or its network capabilities.

Cons

The role as host seems to be pretty restrictive.

Pros

It accommodates a large number of attendees and has a less busy interface during presentations. For example, the chat box/questions features do not take up as much space as they do on other platforms. It is dependable- I've never had a connection issue with RingCentral vide.

Cons

It doesn't have the pizazz of its competitors, so you risk looking outdated if you invite people to a RingCentral conference. Also, since it's not frequently used across a wide range of platforms, invitees may have to download the app/software to use it the first time. I have also had it not load when I've needed it, and had to uninstall and reinstall it.

Pros

Has used this application most of the time for conference calls and third part calls found it very user friendly and very helpful

Cons

Don't have any concerns while using this application

Pros

RingCentral Video is a great video conferencing tool that is easy to use, with a fast connection, and great quality sound and video.

Cons

The one downside to RingCentral Video is that it can be a bit expensive for businesses with more than a few users.

Pros

System was easy to use, and integrated well into our organization. We had previously engaged RingCentral for all our telephonic needs, so the learning curve was pretty flat. Nevertheless, it was an easy function to implement and roll out.

Cons

Occasionally the audio/video quality wasn't the best, but that might be more related to some of the rural areas we operate in, and the network capabilities that we are forced to deal with.

Pros

I´ve been using RingCentral at work since I got hired in the Company. For me it has been an important tool since the majority of our clients are contacted via telephone conferences. Also, ringcentral is very helpful for us because we have 2 main locations Miami and Bogota and we use it to comunicate between both offices the entire day. Ringcentral is very helpful in situations in which you need to connect your clients with people in different offices. Even if you don´t use the video feature you know who is speaking because the name of the person appears in the entire screen (which is super usefull if you are connected which several persons at the same time). I had also use it via cellphone and it is super easy to use, you only need to call a particular number and then mark the code of the meeting, for me this is important in cases when I have a meeting but I´m in the middle of traffic or something similar. Ringcentral also offers you the opportunity to share your screen so everyone in the meeting can see your presentations and you can even give them the control of your screen so they can make changes directly to any document if you need it, we use this feature between the teams in Bogota and Miami and it is super usefull because we can work in several things at the same time.

Cons

I don´t have any complaints about this software, for me it has been very helpful.

Pros

I've been using RingCentral every day since I joined my company. What I like most about this software is that I can join anywhere in the meetings with my cellphone and share my screen easily with my colleagues.

Cons

What I like least about this software is that sometimes I got kicked out of the meetings and re-joined multiple times when the internet was not stable.

Alternatives Considered

Switched From

Reasons for Switching to RingCentral Video

Pros

We have been using Ring Central for several years. It was not until the pandemic that we really began leaning in to the video meeting capabilities though. The software is easy to learn and intuitive. As long as your network is stable, the software is too.

Cons

I wish there were more options to edit recorded meetings or stitch recorded calls together for training purposes. I realize the software was designed for meetings and collaboration, but we have begun using the software to create training modules.

Pros

After going through an extensive process where our company tested multiple project management platforms (Slack, daPulse, Asana, Wunderlist, and more), Glip came out the clear winner. The ease of use and the way the whole platform is based on conversations were the determining factors. We love the way Glip is really just conversations that you can turn into all sorts of actionable items such as file sharing, task list generation, etc. Easy to use, incredibly feature rich, and improving all the time. Glip needs to be experienced by more people!

Cons

Honestly, the fact that not many people have heard of it compared to some of the competitors that we feel Glip is superior to. Folks we work with wanted to use other platforms and Glip was something they just had not heard of so collaborating was a little challenging at times due to that fact.

Pros

It was implemented right at the start of the pandemic and it did a great job filling the gap with everyone working remotely.

Cons

The biggest issue I have had is with answering calls. I will click on the button to answer maybe 6 times and still the call won't be answered sometimes, while other times it answers on the first click.

Pros

Scheduling, participating, and joining meetings are very simple. The video quality is always on par. Joining the audio through phone or computer is also very simple.

Cons

The recordings are not easily accessed for review or deletion by the end user. This causes the available space to fill up throwing errors.

Alternatives Considered

Reasons for Choosing RingCentral Video

Pros

There are so many pros with RingCentral including their extensive list of third-party apps that you can integrate with RingCentral, single sign on and so much more

Cons

My only con would be getting in touch with their customer service can be difficult at times but once you get in touch with them they're very helpful

Alternatives Considered

Switched From

Pros

This comes bundled with VoIP subscriptions with RingCentral, it's Zoom - rebranded and with fewer features

Cons

Your participants must install a RingCentral Meetings client. Web participants have no features. Not an easy to use tool like Meet or Zoom. If all of your participants are using the same solution, then it isn't as frustrating. However, most people in the world prefer to use more common apps, and don't want to

Pros

I am extremely I'm pressed have recently switched over from Avaya, this software has amazing audio quality, reliable support and training was included from ring central. We are now able to task manage, video conference and use as day-to-day phone. This software also allows us to access our phone system without VPN support when we are working remotely. Extremely easy to use, you are able to set your out of office, phone forwarding, and best feature is Visual Voicemail. quickly able to listen or read voicemails without having to call in.

Cons

We have switched over from Avaya approx. 6 months ago and had some minor issues which were fixed quite easily through tech support and changing settings.

Pros

Just being able to get the full depth of learning as in class while being able to be at a convenient remote location is amazing

Cons

It's a litte bit of a work around for larger groups like my class group of 30 we have to be separated into groups of 10 then added to a bigger conference

Pros

Glip has allowed my marketing team to work and communicate more efficiently. We market 40+ events annually, and Glip has allowed us to organize each event marketing plan, assign team-specific tasks, and upload documents with ease so that everyone on the team is informed. The organization and task management capabiliites of this software has been one of the best communications tools that we have ever used as a department.

Cons

The task assignment feature has been vital to our team, but it does not have the option of changing the task progress. Tasks can only be listed as incomplete or complete. I would love to have the capability, to change a task status to options like: working, pending approval, assistance needed, etc. so that our team can know what tasks others are struggling with or at what stage a task might be in.

Pros

Besides being easy to use and checking all the prerequisites for video conferencing standards, RingCentral offer also chat, file transfers, note taking, calendar task management and channels for different teams or projects. All of this in a platform-agnostic environment that speaks nicely to Google, Microsoft and other ecosystems and apps.

Cons

From UX to features, the mobile app, at least for Android, still looks like a work in progress. If you want to get all the bells and whistles you better use the desktop app.

Pros

I was invited to a virtual baby shower which used this software. I found that it was easy to log on, and it was a great way to see and hear everyone who attended the event. The screen sharing option worked well and everyone enjoyed the event.

Cons

This was my first time using the software so I was a little confused at first about downloading it onto my phone. I ended up sending the link to my e-mail and logging on via computer.

Pros

What I like about Ring Central is that at our company we have been able to depend on this. The connection is always stable and calls come through without issues.
The best part, is that the voicemails come to my email. If I am out of office, or on lunch, and eager to find out what my voicemails say, I am able to listen to them from my email account.

This has been the best part!!!

Cons

Sometimes, in the voicemail message in my email it will show me what the customer has said in text, and other times it does not.
Its not too much of an issue, but do wish it was more consistent!

Pros

This software is very practical when running an officer where your clients are international and so your other office locations. Whenever we need to make a conference meeting, we use this app. Even for conference meetings for the office we have bee using it and it allows you to: send documents, share screen even share the control of your screen, it also has video features. More complete and practical than skype.

Cons

I would not change anything about this software. For us, it has been very practical.

Pros

I do like the fact I can see my employees F2F during important meetings no matter if im 2000 miles away.

Cons

I feel that the company has overused this software. It has turned from encouraging phone calls to instant F2F meetings every 10 mins. I know its not the softwares fault but the company has turned me sour. We use this every hour on the hour which doesnt leave much time left to tend to my stores.

Pros

Glip offers an interesting set of tools to manage a team. Simple to use, yet very effective . Integrates effectively with a ton of other apps. To me Gmail integration is a great plus.

Cons

No Kanban view of tasks, sorting of tasks is a bit cumbersome and never extended to Mobile apps, which in my opinion look like an after thought

Alternatives Considered

Reasons for Switching to RingCentral Video