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RingCentral Video
4.4
Overall rating
Reviews
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About RingCentral Video
RingCentral Video is a cloud-based video conferencing solution designed to help businesses conduct meetings and enable team members to share documents, collaborate, edit files and manage multiple users in a centralized platform. Features include device switching, session recording, voicemail-to-text conversion, screen sharing and call handling.
The application's analytics portal enables administrators to track usage, monitor service quality, calls or meetings and receive real-time notifications about issues. Hosts can create recurring meetings, prepare agendas or content, send automated reminders to late attendees and assign tasks in a messaging group. Users can also adjust screen sizes, view other participants and chat with an individual member or entire group.
RingCentral Video offers integration with various third-party platforms such as Slack, G Suite, Zendesk, Canvas and more. It comes with mobile applications for iOS and Android. The solution is available on monthly subscriptions and support is provided via chat and phone.
RingCentral Video pricing
RingCentral Video has a free version and offers a free trial. RingCentral Video paid version starts at US$24.99/month.
Starting Price:
US$24.99/month
Free Version:
Yes
Free trial:
Yes
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RingCentral Video Reviews
Feature rating
5 reviews of 381
View all reviews
Guiliana
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 2/8/2018
RingCentral for meetings
Ringcentral meetings give us the opportunity to connect with our clients in an effective way. Also, it s great to use inside our company to connect our offices over the world.
Pros
I´ve been using RingCentral at work since I got hired in the Company. For me it has been an important tool since the majority of our clients are contacted via telephone conferences. Also, ringcentral is very helpful for us because we have 2 main locations Miami and Bogota and we use it to comunicate between both offices the entire day. Ringcentral is very helpful in situations in which you need to connect your clients with people in different offices. Even if you don´t use the video feature you know who is speaking because the name of the person appears in the entire screen (which is super usefull if you are connected which several persons at the same time). I had also use it via cellphone and it is super easy to use, you only need to call a particular number and then mark the code of the meeting, for me this is important in cases when I have a meeting but I´m in the middle of traffic or something similar. Ringcentral also offers you the opportunity to share your screen so everyone in the meeting can see your presentations and you can even give them the control of your screen so they can make changes directly to any document if you need it, we use this feature between the teams in Bogota and Miami and it is super usefull because we can work in several things at the same time.
Cons
I don´t have any complaints about this software, for me it has been very helpful.
Brooke
- Industry: Insurance
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 22/7/2019
Great for Small Technology Forward Business
Pros
This tool is one of the best tools we use for screen share presentations. The price is included in the phone system we use and is a great package for our small business
Cons
It is reliable and easy to use, therefore I can't think of any cons.
Kirsten
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1
1
Reviewed on 21/2/2019
DO NOT CHOOSE RING CENTRAL!
We've had Ring Central for 9 months, in that time, we've had nothing but problems. We've been on with support on an almost weekly basis for the same issues. At one point in time, we had one phone that wouldn't ring until we'd been open for 2 hours. Tech support couldn't figure it out, one of our employees figured out it was set to a different time zone. We had an issue that was finally put to a tier 2 tech support agent, but it took 3 months to get connected with them. Now that we've been released from our contract, porting is an issue too. They don't allow for a corporate and a doing business as name, nor do they allow for more than one decision maker in the company. If it isn't word for word what is in the account settings, you can't port your number over. I even tried calling to let them know, but it had to be our DBA name and the name on the account. Take your business elswhere!
Pros
nothing, it's horrible. Very user unfriendly
Cons
Hard to use, too many software issues, horrible support
Response from RingCentral
Hi Kirsten,
First of all, I would like to personally apologize for the experience.
I want to know what happened and understand where we can improve or maybe figure out how we can win you back. Can you please share with me your contact information so I can personally reach out to you.
Thanks,
Rene
Replied 25/2/2019
Angelo
- Industry: Internet
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
0
5
Reviewed on 25/1/2023
Outstanding Experience with RingCentral Video
I have been using RingCentral Video for a few months now and have had a great experience overall. The interface is user friendly and the quality of the video and sound is clear. It is also really easy to set up and use.
Pros
RingCentral Video is a great video conferencing tool that is easy to use, with a fast connection, and great quality sound and video.
Cons
The one downside to RingCentral Video is that it can be a bit expensive for businesses with more than a few users.
Bruce
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
0
5
Reviewed on 19/7/2019
RingCentral - Great tool for virtual meetings and screen sharing
Very pleased. Performance of RingCentral Meetings has dramatically improved from some years ago.
Pros
The ease of setting up and connecting to meetings is outstanding. After deciding what selective applications or screens to share on my PC, I select share and the other party can instantly view my screen or vice versa.
Connecting to the URL for the visual portion is a URL click away. I can choose to call in or use the PC audio to connect to the voice call. Multi-user meetings are also easy for everyone to connect to with high fidellity audo and video.
Cons
Not a big issue, but having to drop sharing of one screen to connect to another is annoying. I either should be able to click on another screen that would drop sharing from the previous screen automatically or allow a limited number of multiple screens.
