About RingCentral Video

RingCentral Video is a cloud-based video conferencing solution designed to help businesses conduct meetings and enable team members to share documents, collaborate, edit files and manage multiple users in a centralized platform. Features include device switching, session recording, voicemail-to-text conversion, screen sharing and call handling. The application's analytics portal enables administrators to track usage, monitor service quality, calls or meetings and receive real-time notifications about issues. Hosts can create recurring meetings, prepare agendas or content, send automated reminders to late attendees and assign tasks in a messaging group. Users can also adjust screen sizes, view other participants and chat with an individual member or entire group. RingCentral Video offers integration with various third-party platforms such as Slack, G Suite, Zendesk, Canvas and more. It comes with mobile applications for iOS and Android. The solution is available on monthly subscriptions and support is provided via chat and phone.
RingCentral Video Software - RingCentral Video team messaging
RingCentral Video Software - RingCentral Video joining a meeting
RingCentral Video Software - RingCentral Video device switching
RingCentral Video Software - RingCentral Video service analytics
RingCentral Video Software - RingCentral Video virtual meetings
RingCentral Video video
RingCentral Video Software - RingCentral Video team messaging - thumbnail
RingCentral Video Software - RingCentral Video joining a meeting - thumbnail
RingCentral Video Software - RingCentral Video device switching - thumbnail
RingCentral Video Software - RingCentral Video service analytics - thumbnail
RingCentral Video Software - RingCentral Video virtual meetings - thumbnail

RingCentral Video pricing

RingCentral Video has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

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RingCentral Video Reviews

Feature rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.4
Customer Support
4.3
5 reviews of 372 View all reviews
Greg
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/12/2018

Glip needs to be on more people's radar... it's fantastic!

Pros

After going through an extensive process where our company tested multiple project management platforms (Slack, daPulse, Asana, Wunderlist, and more), Glip came out the clear winner. The ease of use and the way the whole platform is based on conversations were the determining factors. We love the way Glip is really just conversations that you can turn into all sorts of actionable items such as file sharing, task list generation, etc. Easy to use, incredibly feature rich, and improving all the time. Glip needs to be experienced by more people!

Cons

Honestly, the fact that not many people have heard of it compared to some of the competitors that we feel Glip is superior to. Folks we work with wanted to use other platforms and Glip was something they just had not heard of so collaborating was a little challenging at times due to that fact.

Angela
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 7/8/2021

Outstanding Video Quality

It has really helped our team stay in contact throughout the shutdown. We can meet each week and also meet with our clients. Any trainings can also be done by our up-lines through the platform.

Pros

This software is easy to use, install, and makes it convenient to meet as a team across the United States. I’ve never had an issue with the audio or video quality and each update makes it progressively better, even when I think it can’t get better.

Cons

There really isn’t anything I dislike. It would be nice to have a list somewhere to automatically call someone like a few other similar software products on the market.

Kirsten
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 21/2/2019

DO NOT CHOOSE RING CENTRAL!

We've had Ring Central for 9 months, in that time, we've had nothing but problems. We've been on with support on an almost weekly basis for the same issues. At one point in time, we had one phone that wouldn't ring until we'd been open for 2 hours. Tech support couldn't figure it out, one of our employees figured out it was set to a different time zone. We had an issue that was finally put to a tier 2 tech support agent, but it took 3 months to get connected with them. Now that we've been released from our contract, porting is an issue too. They don't allow for a corporate and a doing business as name, nor do they allow for more than one decision maker in the company. If it isn't word for word what is in the account settings, you can't port your number over. I even tried calling to let them know, but it had to be our DBA name and the name on the account. Take your business elswhere!

Pros

nothing, it's horrible. Very user unfriendly

Cons

Hard to use, too many software issues, horrible support

Response from RingCentral

Hi Kirsten,

First of all, I would like to personally apologize for the experience.

I want to know what happened and understand where we can improve or maybe figure out how we can win you back. Can you please share with me your contact information so I can personally reach out to you.

Thanks,
Rene

Replied 25/2/2019
Verified Reviewer
  • Industry: Transportation/Trucking/Railroad
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 30/6/2022

Amazing - All in one phone software

This software is great for travel as well as it can be used from your laptop or via cellphone without having to give your personal number.

Pros

I am extremely I'm pressed have recently switched over from Avaya, this software has amazing audio quality, reliable support and training was included from ring central. We are now able to task manage, video conference and use as day-to-day phone. This software also allows us to access our phone system without VPN support when we are working remotely. Extremely easy to use, you are able to set your out of office, phone forwarding, and best feature is Visual Voicemail. quickly able to listen or read voicemails without having to call in.

Cons

We have switched over from Avaya approx. 6 months ago and had some minor issues which were fixed quite easily through tech support and changing settings.

Brooke
  • Industry: Insurance
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 22/7/2019

Great for Small Technology Forward Business

Pros

This tool is one of the best tools we use for screen share presentations. The price is included in the phone system we use and is a great package for our small business

Cons

It is reliable and easy to use, therefore I can't think of any cons.

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