--- description: Review of IXACT Contact Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: IXACT Contact | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Estate Agent Software](/directory/4169/real-estate-agency/software) > [IXACT Contact](/software/1872/ixact-contact) # IXACT Contact Canonical: https://www.softwareadvice.ie/software/1872/ixact-contact Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/1872/ixact-contact?page=2) > IXACT Contact is a real estate CRM solution designed to support realtors and their specific needs. As a web-based system, IXACT Contact is accessible from any internet connection and also offers a wireless sync option. With the system's two-way constant wireless sync, realtors can view current contact information, calendar appointments and tasks on the go. IXACT Contact helps real estate agents build and maintain lasting relationships with current clients, new prospects and referrals by providing a real estate-specific contact management system that not only maintains complete profiles but also prompts users automatically to keep in touch. These reminders can prompt users towards targeted outreach, like targeted email campaigns or follow up calls. The system is fully web-based, which is useful for realtors, who often spend a lot of time on the move and may be at different locations throughout the day. All of the data is easily accessible through a web browser or a synced smartphone. The system is also Mac OS compatible and is fully supported by Safari, so it can be used on the iPad as well. Perfect for small real estate teams sharing client and prospect information, IXACT Contact is an easy-to-use solution that helps businesses manage leads, sales opportunities, transactions and contacts. > > Verdict: Rated **4.4/5** by 145 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 145 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Elm Street Technology ## Commercial Context - **Starting Price**: US$45.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: $55/month, billed monthly (Lite) or $90/month, billed monthly (Platinum) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - CRM - Calendar Management - Calendar Sync - Campaign Management - Client/Property Matching - Commission Management - Contact Database - Contact Management - Customer Database - Customisable Branding - Dashboard - Data Import/Export - Data Synchronisation - Document Management - Email Marketing ## Integrations (9 total) - BombBomb - Gmail - Google Workspace - LinkedIn for Business - Meta for Business - Microsoft Excel - Microsoft Outlook - Microsoft Word - Twitter/X ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Estate Agent Software](https://www.softwareadvice.ie/directory/4169/real-estate-agency/software) ## Related Categories - [Estate Agent Software](https://www.softwareadvice.ie/directory/4169/real-estate-agency/software) - [Real Estate CRM Software](https://www.softwareadvice.ie/directory/338/real-estate-crm/software) - [iPad CRM Software](https://www.softwareadvice.ie/directory/433/ipad/software) - [Contact Management Software](https://www.softwareadvice.ie/directory/434/contact-management/software) - [CRM Apps](https://www.softwareadvice.ie/directory/1491/mobile-crm/software) ## Alternatives 1. 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Ixact has made it a mission to always listen to its subscribers and make enhancements and find additional services at a great value. > > My experience has been a great one\! I use the platform every day with the letters I use for marketing and the tracking of my business and reminders. I love that the system keeps copies of my emails in the notes to each client along with my notes. The website moves fast and all the information I am looking for is at my fingertips in a few clicks. ----- ### "Time management saver" — 5.0/5 > **Martin** | *28 August 2020* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Love the monthly news letter. Great Canadian content. Love the ease to customize monthly or just let it go out. > > **Cons**: Anything I didn’t like I suggested as ideas for upgrades. They have implemented changes. > > For me and my business it’s the best fit\! ----- ### "Excellent Features, Poor Customer Service" — 2.0/5 > **Joe** | *22 October 2021* | Real Estate | Recommendation rating: 4.0/10 > > **Pros**: For how I run my business the Ixact Contact systems works very well. The ability to annotate client communications with prospecting updates is very nice and the "Keep in Touch Coach" lets me have reminders pop up at specific intervals for specific clients depending on how often I want to be in touch. The ability to customize "Activity Plans" to track transactions or client interactions is also very useful. > > **Cons**: Starting this past summer Ixact has been deleting my contacts randomly and for no apparent reason. Since Ixact syncs with my Google Contacts it’s deleting them in Google, too. One day I have a contact in my phone or Gmail system and the next I don’t. I’ve spent hours talking with various Ixact tech people and no fix is working. They even suggested it was something on my side – possible but highly unlikely - and they’ve also said things that make it clear others have this same issue. I manage my tech well and the deletions are very specific to Ixact. I’ve asked Ixact tech to review logs and show me what’s happening but they’ve not done so. As a result, I’ve also spent many hours rebuilding my Gmail/Google contacts so I can function normally. I’ve stopped the sync between Ixact and Google now permanently to stop the problem, but that means I need to double enter contacts if I want them in both systems. > > This has been frustrating and expensive on my side and clearly Ixact is not prioritizing the issue. I dropped them from 2 stars to one since it's been a week since I last asked for help on a new round of deletions (after tech said the problem was fixed) and have not heard back. I’ve recommended Ixact to other brokers in my local association and now I’m publicly warning everyone away. It’s a shame – I’d think this would be an easy fix but I’m also thinking it’s not being looked at closely enough. ----- ### "This was IXACT(ly) what I needed\!" — 5.0/5 > **Tricia** | *8 July 2020* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I have used old CRM's in the past and this one far surpasses them. It is easy on the eyes, user friendly and easier to navigate. you can customize your goals and track your progress along the way. The touch follow-up system helps retain my past clients in a meaningful way. Birthday and special date reminders help me create connections with my clients. The monthly newsletter is an added hands-off touch. Great product and am glad I made the switch\! > > **Cons**: Since setting up the system I have not had any problems and cannot think of anything I would like to change. All in all a great product\! > > Their customer service was great while exploring the option of using this product, easy to set up, easy to use, I can't complain. I truly have had a great experience with this product. ----- ### "Best CRM and Touch Product on the Market" — 5.0/5 > **John** | *28 August 2020* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: This CRM has all the features needed to stay in touch with your current, past and future clients. Its easy to learn and highly effective. It doesn't over task you for functions not necessary for Rain Maker. You can goal track, track you income and future income opportunities with easy. I highly recommend you implement this CRM as soon as you get into the business. > > **Cons**: There are still functions that I'm not using, so that's my fault not your fault. > > Fantastic Investment ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/1872/ixact-contact?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/1872/ixact-contact) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data