--- description: Review of FieldInsight Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FieldInsight | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/411/service-dispatch/software) > [FieldInsight](/software/187633/fieldinsight) # FieldInsight Canonical: https://www.softwareadvice.ie/software/187633/fieldinsight Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/187633/fieldinsight?page=2) > FieldInsight is a cloud-based job scheduling solution designed for small and midsize electricians, plumbers and HVAC trade service professionals. It features job scheduling and management, mapping and navigation and customer management and communication within a suite. FieldInsight enables technicians to see exact locations and driving distances of their day-to-day jobs on a single map. When scheduling a new job, the address is verified and pinpointed on Google Maps once entered into the system. The mapping feature can also work as a navigational tool in the field when supported by a smartphone. Mobile phone access also allows technicians to communicate with customers by using one-touch SMS messages to notify customers of updated ETA or other changes. FieldInsight enables technicians to pull up customer contact information from the schedule. Once the contact info is found, pre-written messages can be customized, finalized and sent to the customers. > > Verdict: Rated **4.8/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 10 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: FieldInsight - **Location**: Montmotency, Australia - **Founded**: 2009 ## Commercial Context - **Starting Price**: A$86.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The subscription cost commences from $79 per user for full feature set end to end. Excludes workflow, onboarding and implementation fee's. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, New Zealand ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Tracking - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Automated Scheduling - Automatic Backup - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Budgeting/Forecasting - CRM - Calendar Management - Checklists - Client Portal ## Integrations (10 total) - BPAY - MYOB Acumatica - MYOB Greentree - Mailchimp - QuickBooks Online Advanced - Quotient - Reckon One - Xero - Zapier - eway Suite ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Service Dispatch Software](https://www.softwareadvice.ie/directory/411/service-dispatch/software) ## Related Categories - [Service Dispatch Software](https://www.softwareadvice.ie/directory/411/service-dispatch/software) - [Electrical Contractor Software](https://www.softwareadvice.ie/directory/3965/electrical-contractor/software) - [Equipment Maintenance Software](https://www.softwareadvice.ie/directory/405/equipment-maintenance/software) - [Field Service Mobile Apps Software](https://www.softwareadvice.ie/directory/1875/mobile-app/software) - [Field Service Management Software](https://www.softwareadvice.ie/directory/4540/field-service/software) ## Alternatives 1. 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[Less Paper](https://www.softwareadvice.ie/software/44601/less-paper-co) — 4.9/5 (30 reviews) ## Reviews ### "The staff is very helpful and knowledgeable" — 5.0/5 > **Derrick** | *12 December 2017* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: easy layout and customizeable, friendly staff and they don't leave you hanging when asked a question the price doesn't break the bank and they are growing with technology they are constantly make improvement to their products. > > **Cons**: They are in another country so the time frame is off but that is not a deal breaker because they have a chat bubble ----- ### "My Customers LOVE FieldInsight" — 5.0/5 > **Brad** | *7 October 2021* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: Asset Management and Preventive Maintenance. FieldInsight makes it so easy to manage our contracts and assets. We know exactly where we are at and what is left to be done > > **Cons**: The set up time and effort seemed immense but the staff were always there for us. Now that we are set up I can see exactly why we needed to be set up correctly and why it took the extra time. > > We were trying to get a handle of our maintenance contracts and deliver a professional service to our clients. FieldInsight has helped us do exactly that. Our customers LOVE FieldInsight. Our contracts are running smoothly and we are on top of everything. ----- ### "The flexibility without the expense" — 4.0/5 > **Zsusie** | *19 October 2021* | Machinery | Recommendation rating: 7.0/10 > > **Pros**: The flexibility of the program - when we hit a roadblock fieldinsight team are great at offering a work around or adding as a new implement, offering customisation on a great monthly plan Customer service is awesome asset management > > **Cons**: Only minor things, such as the consistency of where buttons are located or job search function for ongoing jobs/adding a job number to timesheets on mobile versions. Scheduler view is pretty easy and more versatile. Would love if the inventory system could be a bit more sophisticated with incoming and outgoing. > > Overall fieldinsight have always offered the ultimate flexibility and what I love with them is that they can develop and customise the system, I trialled many other systems, they were either limited in what i could change or way too expensive or too complicated. ----- ### "I know it is the best priced and most configurable software of its type in the market." — 5.0/5 > **Rod** | *8 December 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Is overall features but also its configurability > > **Cons**: Not enough people benefitting from its use\! > > Excellent Australian made and supported software\! Support Australia and get yourself an excellent asset management software. ----- ### "Field Insight from Scratch" — 4.0/5 > **Nikita** | *18 November 2021* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: The ability to customize everything to our industry. > > **Cons**: Working with so many aspects of a business and trying to implement the system was slightly complicated because everything could be so customised. The Xero integration not having two-way payment integrations was also a bit of a downer. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/187633/fieldinsight?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/187633/fieldinsight) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data