About Wave
Wave pricing
Wave has a free version and offers a free trial. Wave paid version starts at US$16.00/year.
Alternatives to Wave
Wave Reviews
Feature rating
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Wave - Accounting Software
I've used Wave for nearly five years now. It's simple to use, and the cost is pretty low compared to some of the other options out there. I have had a few technology hiccups from time to time that have created some extra work and had me exploring other options, but each time it was eventually resolved, and I am still with them.
Pros
Wave is pretty easy to use, and if you can't figure it out on your own, the help documents are pretty easy to follow and guide you to the right spot.
Cons
It's invoicing only so it's not as robust as some competitor products that also include documents for proposals and such.
Reasons for Switching to Wave
Wave had the easiest to use interface and the options that were on the "had to have" list at the lowest rate. I really liked HoneyBook and FreshBooks, but their cheapest plans were much more expensive than Wave.- Industry: Mental Health Care
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Great accounting & invoicing tools for small businesses
positive! I've been using them for 5 years and have needed to reach out for personal help a couple of times. They are attentive and thorough even if you have to wait a little bit. The chat function is pretty thorough & helpful too.
Pros
User friendly, pretty easy to figure out how to do things, simple interface, the free plan offers a lot of tools
Cons
The process for automatically categorizing payments and income doesn't work as smoothly as it could. Their AI tool is alright but makes mistakes. When you use their native Checkouts tool for collecting payments, they are categorized in a way that you cannot fully edit.
Reasons for Choosing Wave
It was too cumbersome and time consuming to manage my own spreadsheetReasons for Switching to Wave
Price and ease of onboarding quickly with integrations- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Worst Customer Service EVER
Horrid. Eventually you will have a question and need help. Even with the 16 dollar per month they were completely un helpful and dismissive. All you have is chat that they send you pre written script blurbs. While the chat people are PC your in a hell of where they can not do anything.
It was like calling 911 and instead of someone sending help they just sit there and say "Oh that sounds bad, I understand, Golly darn."
Pros
At first it was useful. Glitchy but free.
Cons
Customer Service
Help Desk
The non existent manager
No phone to call even with a paid membership
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Not paying for more than I need!
Overall I’m extremely satisfied. I don’t feel like I’m forced to pay for things that I really don’t need. The basics are free and the add-ons are reasonably priced
Pros
It’s simple and straightforward. It’s got a clean sleek look and it’s very affordable.
Cons
I wish I could view my transactions within the app instead of just online.
Reasons for Choosing Wave
Cost is the main reason I was looking for an alternative, but other than a much more affordable price, the simplicity and sleekness of wave played a huge part in earning my business.Reasons for Switching to Wave
The simplicity and sleekness of wave played a huge part in earning my business over the others.- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
One Stop Money Management Platform
My overall experience has been outstanding. The business has used Wave for nearly 6 years.
Pros
I like the ease of use and the ability to create both individual invoices and recurring invoices. I also like the ability to take a range of payments from card to direct deposit (ACH). Finally, the ease of managing transactions makes my life easier as a small business owner.
Cons
The recent price increase, while understandable, is never fun.