--- description: Review of Onclusive Social Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Onclusive Social | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Social Media Management Tools](/directory/1666/social-media/software) > [Onclusive Social](/software/187759/digimind) # Onclusive Social Canonical: https://www.softwareadvice.ie/software/187759/digimind Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/187759/digimind?page=2) > Digimind is a cloud-based social media monitoring solution suitable for businesses in any industry. Key features include social media monitoring, keyword monitoring, reputation management and reporting and analysis. Digimind enables users to monitor all social media mentions on a variety of channels. Users can also monitor an unlimited number of Google search keywords. All social media and web coverage monitoring is updated in real time, and mentions are marked when read. The solution enables users to communicate via social media and email directly from the software. Digimind offers a variety of report templates that can be customized to the needs of the user. Users can run daily, weekly and monthly reports and set up reports to be automatically generated. All reports can be created in pdf, ppt, xls and jpg formats and instantly exported. > > Verdict: Rated **4.4/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 16 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Onclusive - **Founded**: 2012 ## Commercial Context - **Starting Price**: €15,000.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Contact Digimind for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Argentina, Austria, Belgium, Canada, Chile, Colombia, France, Germany, Indonesia, Malaysia, Mexico, Netherlands, Philippines, Singapore, Spain, Switzerland, United Kingdom, United States ## Features - @mentions - Ad hoc Reporting - Alerts/Notifications - Audience Targeting - Benchmarking - CRM - Campaign Analytics - Competitive Analysis - Competitor Monitoring - Customer Engagement - Customer Journey Mapping - Customisable Reports - Customisable Templates - Dashboard - Dashboard Creation - Data Import/Export - Data Visualisation - Engagement Tracking - Impact Measurement - Influencer Tracking ## Integrations (11 total) - Emplifi Social Marketing Cloud - Google Data Studio - HubSpot CRM - Jive - Microsoft SharePoint - Microsoft Teams - Microsoft Viva Engage - Salesforce Sales Cloud - Tableau - Zapier - Zendesk Suite ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Social Media Management Tools](https://www.softwareadvice.ie/directory/1666/social-media/software) ## Related Categories - [Social Media Management Tools](https://www.softwareadvice.ie/directory/1666/social-media/software) - [Marketing Analytics Software](https://www.softwareadvice.ie/directory/1702/analytics-tools/software) - [Natural Language Processing (NLP) Software](https://www.softwareadvice.ie/directory/4412/nlp/software) - [Influencer Marketing Software](https://www.softwareadvice.ie/directory/4292/influencer-marketing/software) - [Brand Management Software](https://www.softwareadvice.ie/directory/1871/brand-management/software) ## Alternatives 1. [Oktopost](https://www.softwareadvice.ie/software/361364/oktopost) — 4.5/5 (110 reviews) 2. [Sprout Social](https://www.softwareadvice.ie/software/423495/sprout-social) — 4.4/5 (606 reviews) 3. [Hootsuite](https://www.softwareadvice.ie/software/137620/hootsuite) — 4.4/5 (3795 reviews) 4. [Sprinklr](https://www.softwareadvice.ie/software/86501/sprinklr-marketing) — 4.3/5 (90 reviews) 5. [Brandwatch](https://www.softwareadvice.ie/software/191170/brandwatch) — 4.2/5 (235 reviews) ## Reviews ### "The best solution to help us determine our next best action" — 5.0/5 > **Ksenia** | *11 March 2018* | Recommendation rating: 9.0/10 > > **Pros**: Digimind allowed us obtaining instantaneous, dynamic results allowing us to take real-time action. Thanks to the insights derived from social networks, we were able to gain deep consumer insights, detect new trends, react faster and make better decisions for our brand. > > **Cons**: Social data from the likes of Facebook can be quite limited Sentiment function could be more accurate > > Digimind is an amazing solution for monitoring our customers. It helps us gather real-time insights on what's being said about our brand from all across the web while allowing us to manage everything in their comprehensive platform. From tracking web mentions, blogs, authors, Twitter and Facebook, Digimind provides an outlet to really understand what's being said about our brands and products. ----- ### "Great Listener" — 4.0/5 > **Stephanie** | *29 September 2020* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: Pros: Easy interface; terrific account rep who teaches us and reminds us about features so we're maximizing our use out of this tool that offers so much; she takes time to know our business to help us again, make best use out of this; she knows the product well; dashboards are great to get a quick overview; easy to share reports with others on our team who are non-users but can use the information. > > **Cons**: Does seem to miss some content that we see on our own platforms; lack of third-party agreements on some platforms to catch other listening (ex: IG Stories, FB Stories, FB Groups, IGTV); > > Very positive. It's got a much more user-friendly interface to work with, a wide variety of reports to run and present; and ability to share information with others so they can maximize the data. ----- ### "Tool could be useful but customer support so non-existent that it's almost worthless" — 1.0/5 > **Verified Reviewer** | *7 September 2021* | Pharmaceuticals | Recommendation rating: 1.0/10 > > **Pros**: I really don't know...I cannot imagine they are better at anything than their competitors > > **Cons**: I don't have time for an essay so at a high level: False promises, extremely late deliverables, non-existent customer support/consultancy, outdated help/support articles, unintuitive UI, confusing functionalities, time-consuming, and so much more. > > We were trying to solve our competitive/market intel sourcing problem, but after 6+ months of usage, we have only realized frustration ----- ### "Great product\! Realiable and easy to use." — 5.0/5 > **Andres Alexis** | *14 September 2023* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Digimind is very realiable and easy to use. > > **Cons**: I don't have any complaints against it yet. I'd definetely recommend it. ----- ### "Easy Newsletter creation" — 5.0/5 > **Stefan** | *24 September 2020* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and option of direct import of news into Digimind tool > > **Cons**: Setting up searches is time consuming. The logic of Projects, Agents and Lists is a bit confusing. > > You can achieve a lot with little effort. I can create a biweekly Newsletter with very little time effort per day, ideal for people you have a lot of different tasks to do. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/187759/digimind?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/187759/digimind) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data