--- description: Review of Highrise Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Highrise | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [CRM Systems](/directory/4153/crm/software) > [Highrise](/software/18915/highrise) # Highrise Canonical: https://www.softwareadvice.ie/software/18915/highrise Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/18915/highrise?page=2) > Highrise is a CRM solution for small businesses with contact and task management functionality. The software allows users to track communication with clients so that teams can view the status of deals and relationships. Contacts can be imported into Highrise from Outlook, Gmail, and Excel and tagged so that they can be organized, filtered, and searched. Users can also add notes and comments to contact details and utilize custom data fields for people and companies. Highrise task management functionality lets users create tasks, view tasks by company, contact or project, and add reminders to projects. Users can also share address books, store important emails, attach documents to projects and control the privacy settings. Highrise provides a feature called "Good Morning," which is a virtual personal assistant that helps users organize and respond to incoming activity that needs attention. The software connects to MailChimp so that users can target and send email marketing campaigns to contacts. The software also integrates with other third party tools via API. > > Verdict: Rated **4.5/5** by 130 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 130 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Highrise ## Commercial Context - **Starting Price**: US$24.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Highrise Basic: $24/month Up to 6 users 5,000 contacts 10 deals 5GB storage Highrise Plus: $49/month Up to 15 users 20,000 contacts Unlimited deals 15GB storage Highrise Premium: $99/month Up to 40 users 30,000 contacts Unlimited deals 30GB storage Highrise Max: $149/month Unlimited users 50,000 contacts Unlimited deals 75GB storage - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, China, India, United Kingdom, United States ## Features - API - CAN-SPAM Compliance - CRM - Campaign Management - Contact Database - Contact Management - Customer Support - Data Import/Export - Document Storage - Email Marketing - Interaction Tracking - Internal Chat Integration - Lead Management - Lead Nurturing - Lead Qualification - Lead Segmentation - List Management - Performance Metrics - Pipeline Management - Prospecting Tools ## Integrations (51 total) - Act-On - ActiveCampaign - Benchmark Email - Bidsketch - Billomat - Centreli - ClickDesk - Constant Contact - Contactually - Direct Mail Manager - DirectIQ Email Marketing - E-goi - Easy Insight - EazyBI Cloud - Formidable Forms ... and 36 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [CRM Systems](https://www.softwareadvice.ie/directory/4153/crm/software) ## Related Categories - [CRM Systems](https://www.softwareadvice.ie/directory/4153/crm/software) - [CRM Software for Startups ](https://www.softwareadvice.ie/directory/3235/startup/software) - [Mortgage CRM Software](https://www.softwareadvice.ie/directory/345/mortgage-crm/software) - [IT Ticketing Systems](https://www.softwareadvice.ie/directory/1630/it-ticketing/software) - [Predictive Lead Scoring Software](https://www.softwareadvice.ie/directory/3393/lead-scoring/software) ## Alternatives 1. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (1005 reviews) 2. [Salesforce Starter](https://www.softwareadvice.ie/software/82914/Salesforce-Starter) — 4.4/5 (226 reviews) 3. [Agile CRM](https://www.softwareadvice.ie/software/6827/agile-crm) — 4.1/5 (526 reviews) 4. [Odoo](https://www.softwareadvice.ie/software/77019/odoo-pos) — 4.2/5 (1333 reviews) 5. [EngageBay CRM](https://www.softwareadvice.ie/software/83835/engagebay) — 4.6/5 (912 reviews) ## Reviews ### "Great lightweight CRM software" — 5.0/5 > **Blake** | *23 November 2019* | Mining & Metals | Recommendation rating: 10.0/10 > > **Pros**: If you're ever skeptical that you need a heavy piece of software like Salesforce or Microsoft's CRM, you're probably right. This is lightweight, zippy, and constantly has new features that are coming out from the team behind Basecamp. > > **Cons**: I wish there was an easier way to remind me of my follow ups. I don't like manually having to set the next follow up date. There's still a lot of human involvement in the software. > > Great\! Store hundreds of contacts in a cloud based database and easily zip through them. They can be tagged however you imagine. The problem is that it takes a lot of time at the end of the day/week/month/cycle to go through and categorize them. I wish there were more automated workflows. ----- ### "Get Highrise now to rise your businesses." — 5.0/5 > **Georgiana** | *23 April 2023* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: You can use any data from a 3rd party site that can be uploaded using the Highrise which makes my job way easier when it comes to sales. Highrise also saves your contact information which helps to manage your businesses. > > **Cons**: I like everything about this platform. It's great > > My overall experience using Highrise is phenomenal. ----- ### "The most useful CRM I know. The features available are the most widely used. Powerful & Intuitive" — 5.0/5 > **Bismark** | *7 March 2018* | Recommendation rating: 10.0/10 > > **Pros**: I have been running two companies for the last ten years out of Highrise CRM. PROS: Only useful features included. I use ALL the features in highrise and feel that nothing is lacking. I can do sales, customer service out of the same database for two companies. The tags structure allows me to segment my contacts like no other system I have ever tried. The ability to now send mass emails to segments of or my entire database is extremely useful. The ability to create custom fields and then be able to search by them as well is simply amazing. Task management is very simple in Highrise, perhaps, the most intuitive I have ever seen. Deals and the search capabilities are the icing on the cake, but what truly sets this CRM apart from all its competition is how simple it is to use. You can start using it immediately. No videos to watch or learn. The system is that intuitive. I highly recommend this CRM to anyone running a small to mid size business. > > **Cons**: From my perspective there are only two "cons" regarding Highrise. The first is the absence of a calendar, and second the inability to establish "relationships" between different objects in the database. > > I have been able to keep under control interactions with my customers regarding both sales and customer service. By using tasks, I never missed a follow up, an employee's birthday or anniversary. The software has given me a great sense of control and made it look simple. ----- ### "The key system to making my business run smoothly. We'd be a disorganized mess without it." — 5.0/5 > **Kyle L.** | *7 December 2017* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Aesthetically, I find the website to be pleasing and easy to use. It's second nature to us now as we've been using Highrise for almost 7 years. All our accounts that used to live in my head are now neatly organized and accessible by my team and our clients. Amazing to be able to offer that transparency. We use the deals function and send out samples and orders. Highrise links with some other sites we use - mailchimp and easy insights to name a few. I love how you can set permissions and tailor each users view. When we were searching for a CRM we researched many options before settling on highrise. It's been critical to our growing business. > > **Cons**: I haven't tried the app in awhile but it used to be abysmal. Creating a new user and assigning permissions is a huge chore for us. Creating a deal is very manual and there are lots of opportunity for human error. > > Allows our team and clients easy access to all communication and orders with our accounts. Highrise is a screen always open and in constant use. It's a very easy to use and appealing CRM. ----- ### "Excellent CRM platform for a startup that needs good collaboration and sharing." — 4.0/5 > **Shirin** | *4 May 2018* | Recommendation rating: 7.0/10 > > **Pros**: You quickly get an understanding of the overall situation between the firm and your client. If you have have multiple people in your organization interacting with a client for customer support you will get a very nice overall picture quickly. The layout for this and organization of data on the screen is excellent for this purpose. The history is very easy to see and it would allow an organization to work with clients without having to ask them to tell the story over and over to different departments. > > **Cons**: While CRM is client relationship management, HighRise performs well. It's not as robust a tool for an outbound sales campaign for a sales rep. The task and calendar management functions are good but it's not as slick for planning a territory based on how you search against clients and firms. The tagging feature if creatively used can overcome this minor issue > > Was able to see what the whole team was saying and emailing a client in a simple easy to navigate interface. It allowed us to tag clients for follow ups and to know exactly what vertical they were in and how we could best help them. It's very easy to organize your client data within this application . ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/18915/highrise?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/18915/highrise) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data