About Box

Simplify your tech stack and save on cost with the Content Cloud: a secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, e-signature, classification, and retention. And with 1,500+ best-of-breed integrations, teams work from anywhere across all their favourite apps. Trusted by 100K+ of the world’s leading organisations — including AstraZeneca, JLL, and Nationwide — Box has been named a Leader by all major industry analyst firms. To read the analyst reports and find out how Box customers achieve a 332% ROI, visit box.com/resources. Founded in 2005, Box is headquartered in Redwood City, CA, with offices across the United States, Canada, Europe, and Asia Pacific.  ✓ Protect your content  Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.  ✓ Empower your people With everything from file annotations to automated tasks, teams collaborate anytime, anywhere, on any device, with people inside and outside your business. ✓ Connect your business  Securely connect your content to the rest of your tech stack with 1,500+ pre-built integrations. Extend Box to meet your organization’s unique needs using developer tools and APIs
Box Software - In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.
Box Software - Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.
Box Software - Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks.
Box Software - Integrate your tech stack across 1,500+ best-of-breed apps.
Box Software - Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.
Box Software - Create workflows in minutes, so you spend more time on what matters most.
Box video
Box Software - In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention. - thumbnail
Box Software - Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats. - thumbnail
Box Software - Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks. - thumbnail
Box Software - Integrate your tech stack across 1,500+ best-of-breed apps. - thumbnail
Box Software - Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters. - thumbnail

Box pricing

Box has a free version and offers a free trial. Box paid version starts at US$20.00/month.

Starting Price:
US$20.00/month
Free Version:
Yes
Free trial:
Yes

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Browse Box Reviews

5,533 of 5,533 reviews
Sort by:
Christine
Christine
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/10/2024

Easy access to documents!

It has been very easy to store, transfer, and share documents via the Box app. I love how it's a lot of faster to interface with than other apps.

Pros

I love the ease of uploading, downloading, transferring, and sharing documents via Box. It's great that it works via the desktop, or online, or on my phone.

Cons

I wish that there was more storage space included.

Mary
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 29/10/2024

Box is where it’s at!!!

Overall, I thought box was easy to use easy to show others how to use an easy to add documentation to.

Pros

The product has become more robust through the years of using it at 2 different companies.

Cons

Sometimes an account needs to be created before someone can view items that are shared.

Hannah
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
3

3
Reviewed on 22/10/2024

Pack it in the box

I do struggle with being able to find documents, but when I know where to go, it is always easy to access.

Pros

Box helps my larger scale university job easily collaborate and keep things in one space. I am able to access old documents, and easily reformat to update to my current needs.

Cons

For whatever reason, I have difficulty being able to easily find documents with the way that my specific organization has folders set up. I have not used it in other jobs, so I am not sure if this is a universal issue.

Ben
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 3/10/2024

Great software but not perfect

My overall experience with Box was really good but not without flaws.

Pros

I liked the ease of being able to transfer files between office computers at a very competitive price.

Cons

The sychronisation was sometimes slow and the software was very limited with compatibility of operating systems.

Alternatives Considered

Google Drive

Reasons for Switching to Box

Cheaper and a recommendation from other colleagues
Julia
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 21/10/2024

Easy to Naviagate, Easy to Share

I am very happy with the functionality, and how easy it out to create custom access and share links. The search feature also works well when you are looking for specific documents.

Pros

I like how easy it is to customize and share files with specific parties. I like how customizable the layouts and folders are.

Cons

I wish there was real time editing inside the tab you are viewing, same as Teams, Dropbox or Google Drive. I have oft had to teach people that they need to open the view only file in the "online" version and edit there.

Alternatives Considered

Dropbox Business and Microsoft Teams

Reasons for Switching to Box

Workflow with related products for seamless transition
Phillip
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
4

4
Reviewed on 29/10/2024

Good storage solution, but substandard security

Simplistic use and is available on all devices, but it has substandard security.

Pros

The simplicity of use and high availability on any device. Storage space was generous for the price.

Cons

Box does not have zero knowledge encryption, which is quickly becoming the standard for privacy-minded users.

Jace
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 23/10/2024

No stress about unwanted viewing of documents

Pros

The security of the tool has to be the best feature about Box. Having the safety of knowing only people allowed to view documents was vital.

Cons

It can be difficult to learn how to use; well, not the day to day functionality but the different security levels. Plus we were using it with other companies during implementation and it made collaboration difficult.

Amanda
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/10/2024

Great for secured docs.

Overall I am pleased with the outcome and the many uses of this platform.

Pros

I love how we can share data across platforms and not worry about a security breach or a malfunction of exposures. This software is a secure sharing platform that handles all the tough stuff while you sign and submit.

Cons

I love this software it is easy to use and everyday essential in business.

Stephanie
  • Industry: Fund-Raising
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/10/2024

Secure Option for File Sharing

Pros

I love how securely I can access and send files from my clients.

Cons

I'm relatively new at using Box and don't have anything immediate in mind.

Luvuyo
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 11/10/2024

My experience with box

Box can keep my files cloud securely with security. It also provides developer tool.

Pros

The Box interface is awesome, and i like the simplicity and good speed the software has in order to send files from any device to the box.

Cons

I have a problem that when i upload sometimes it stops and doesn’t go on, so i have to cancel and upload again.

Josh
Josh
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/6/2024

So easy, so secure, no limits.

Great. It's so easy to use and I can do all my backup files and sharing files with clients in the same place so I don't have to duplicate work.

Pros

No limit to file size or number of files and folders for the business (PRO) account.

Cons

If you want truly unlimited file size and number of files you have to make quite a big leap in price from the standard account.

Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 26/8/2024

Box is the lowest priced best management service

Box is fantastic for keeping everything managed and stored in one place. I really appreciate how competitive the pricing is compared to other options. The software has no crashed on me yet and I do trust that all my files are safe. It is quickly accessed through any phone or laptop (or tablet).

Pros

Box provides me easy access to all of my documents, files, and data, at an affordable price with a no nonsense software and universal support structure.

Cons

I wish apple had an integration with Box and iCloud natively. It is its own separate app.

Alternatives Considered

OneDrive, iCloud and NordLocker

Reasons for Switching to Box

best price available compared to all for the maximum storage capability of what I need
Bilal
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 21/5/2024

The Ultimate and Cloud Solution for the Secure Collaboration and File Management.

The platform excels in providing a secure environment for storing and sharing files, which is crucial for any business handling sensitive data. The collaboration tools, such as real-time editing and commenting, have significantly improved teamwork and productivity within projects.

Pros

The ability to share and store files securely, while also enabling real-time collaboration and integration with various third-party applications, makes it an incredibly powerful tool for businesses.

Cons

While the platform offers a wealth of features, navigating through them can be overwhelming, and finding specific settings or options isn't always intuitive.

Mahamudul
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 9/7/2024

Box is flexible enough to grow with the project, offering more features and storage as needed.

Box provides cutting-edge security features like access controls, two-factor authentication, and encryption to safeguard private project data.

Pros

Keeping all project-related files and documents in a single location accessible to all team members of my research project facilitates collaboration and information sharing.
Businesses needing strong collaboration, integration, and compliance features will find Box to be an excellent and secure cloud content management solution.
Certain offline access functionalities guarantee uninterrupted work in the event of an internet outage, with modifications synchronized upon reestablishing connectivity.

Cons

Higher pricing tiers come with more advanced features and larger storage limits.
Complex setup and management may be required for certain advanced features and integrations.
Customization and initial setup can take a lot of time.

Athina
  • Industry: Consumer Goods
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 29/8/2024

Box is reliable when it comes to secure document management and collaboration

Overall, Box is a very reliable and secure platform for cloud storage and collaboration, which offers users a rather vast range of features to support document management and team collaboration.

Pros

Box excels is great for file sharing and storage, offering solid encryption and access controls that help protect sensitive information by the users you select. The platform is extremely user-friendly and easy to navigate. you can have real-time editing and commenting, which enhance teamwork and streamline workflows, and you can do all that from your mobile phone through their dedicated app, allowing users to manage files and collaborate from anywhere.

Cons

Overall I don't have many cons to point out for Box. Maybe an chat box or messaging options could prove helpful during overall communication.

Walter
Walter
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 3/7/2024

I improve my work tools

improves the organization, security and control of the projects that I am carrying out with my team

Pros

It allows me to have better prepared work with my team to prepare projects, having all the information protected and everyone working together for better speed and collaboration among all. It is easy to access from any device and this allows me to always be in contact and work from wherever I am without having to be in person at the office.

Cons

I would only like the response times from the customer service team to be faster and not have to wait for long responses.

Sydney
Sydney
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/9/2024

A Straightforward and Brilliant Files Storage and Sharing Tool.

With Box, storing and sharing files is fast, simple and secure.

Pros

It is simple to organize and manage files with Box. Again, Box enables simple, fast and secure files storage and sharing.Ease of integration with other third-party tools.Ability to search and find files quickly.

Cons

I haven't experienced any problem with Box as it's does as it's expected to do.

Nirmal
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/6/2024

My Box experence

I had a wonderful and hassel free experence. It is smooth to use. I would definatly recommend to my friends and partners.

Pros

I like the ease of use. The navigation is prety neat and the data is well secured.

Cons

Sometimes the navigation is not precise but when similar tags are used it works fine. The organization of files could be little more better.

Glenn
  • Industry: Pharmaceuticals
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 3/9/2024

Box Rocks for File Storage

easy to get started and add on features as we've gone along.

Pros

Ease of use and the tools/features included. the notifications for downloads and uplaods to collaboration folders is helpful. ability to creat our own workflows and send messages within Box.

Cons

the workflow creation doesn't work for multiple users utilizing the same workflow. If I create a workflow and another user utilizes it, all communications have my name on them. it sometimes takes a few minutes for the desktop (both Mac and PC) and web versions to sync correctly.

William
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/8/2024

Precision in a package.The Box Experience.

Pros

Box is easy to use and navigate plus very easy to keep my files organized where they aren't taking up space on my drive.The fact that I can set permission limitations and lock my sheets is amazing.I use it daily and its security is top not not forgetting that Box has very powerful E-signatures.

Cons

There is nothing I deslike about Box, however the ability to list views within folders would be great a feature if it gets added.

Suraj
Suraj
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 13/9/2024

Secure and User-Friendly, but Missing Built-in Editing

Overall, I found Box to be a reliable and secure cloud storage solution. I appreciated its user-friendly interface and strong security features. However, the lack of built-in editing tools was a bit of a drawback, requiring me to use external applications for document editing.

Pros

I liked Box's ease of use and security features. It was easy to upload and share files, and I felt confident that my data was safe.

Cons

I didn't like that Box didn't have built-in editing tools. I had to use other apps to edit my documents.

George
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/9/2024

Ideal and very decent platform

Overall Box is an ideal tool that since it was implemented does all that we anticipated.

Pros

Box is great for ensuring that everyone in our organization has access to files we need in a relatively timely manner.It makes sharing large files extremely easy to accomplish.The link provided to view files allows for easy navigation and files load open very easily.

Cons

So far I have been pleasantly pleased with the efficiency of the operating system on the whole.

Yatunyi
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/8/2024

Great application for storing and sharing files

Pros

I can store any type of file,folder and emails in Box.Additionally,the idea that we can collaborate and organize files across our team members is very useful.Finally I like the ecosystem that Box has(mobile app,web interface etc)which is amazing and at par.

Cons

When there is an autage of Box,it is hard to get any work done becouse all my files are within Box but this happens rarely.

Corsina
  • Industry: Facilities Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/7/2024

Ticks all the Boxes!

Great product and like using it very often.

Pros

Great format and usage features and simple to download and save documents.
Document sharing is really good.

Cons

Expiry time of links should be extended longer

Sade
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 27/9/2024

Easy cloud storage

Pros

Box is a fantastic cloud storage app. It’s simple enough for even the least tech savvy person to use. I also like how you can customize the permissions of the links that you create.

Cons

I do feel like it’s a little more expensive than it should be.

kobina bosumtwi
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/11/2024

A Solid Cloud Storage Solution for Collaboration

Box has indeed been a dependable cloud storage service for our team, right from easy file sharing to secure collaboration and a high level of integration with other tools. It is for this reason that despite pricing concerns, security, scalability, and ease of use make it an excellent choice for businesses that really need storage and collaboration.

Pros

Box excels in providing robust cloud storage and file-sharing to enable collaboration among teams with much ease. Its ease of use, combined with good integration into popular productivity tools like Google Workspace, Microsoft Office 365, and Slack, makes it highly effective for business. Advanced security features of Box include encryption and granular access control, particularly helpful when it comes to dealing with sensitive documents.

Cons

While Box has great functionality, the pricing for Box can be quite steep with its structure for small businesses, particularly if you have to scale up or require additional storage. There are also slight complaints from users that the mobile application needs to be a little more intuitive and responsive.

Manuel
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/10/2024

Box Review

Overall, it’s been a good experience. It helps keep everything in one place and makes working with my team much smoother. There’s a bit of a learning curve, but once you get past that, it’s super useful.

Pros

I really like how easy it is to share and organize files. The collaboration features are great, and I feel confident using it because of the strong security.

Cons

It can be a bit slow when working with big files, and some of the integrations can be tricky to set up at first.

Verified Reviewer
  • Industry: Translation & Localisation
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 12/1/2021

Good Free Version but expensive Business options

Storing documents in the cloud as a back-up solution, sharing documents with collaborators and clients.

Pros

Uploads and downloads are fast, sharing files or folders is easy, as an editor or viewer, and it is easy to use.

Cons

The Business options are expensive for small businesses since they require you to purchase multiple licenses, not only one. If you get the Individual license you are not GDPR compliant, thus it turns out to be expensive for SMEs.

Alternatives Considered

Dropbox Business and OneDrive

Reasons for Choosing Box

Uploads/Downloads are faster than the Dropbox paid Business Account and you avoid document conflicts you have with Dropbox. BOX is much better in that case.

Switched From

Dropbox Business

Reasons for Switching to Box

OneDrive is connected with my Office 365 subscription and I might lose my documents if I switch account. Dropbox has some document conflicts and uploads are extremely slow with DSL.
Roselyne
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/11/2024

Accessing Data Easily With Box Software

Box is accessible easily. I am able to access my data from anywhere in the globe as long as am connected to internet because they store our data in the cloud.

Pros

Box is a secure software for storing data on and accessing data too. With Box am to access data easily because it is stored in cloud.

Cons

Box has no dislikes at all it's just fine to use.

Melanie
Melanie
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 10/9/2024

Better than the rest

Came for the file storage. Staying for the wide array of features to edit, collaborate, protect, and organize my work.

Pros

Besides being a file sharing and storage software, it excels where other software does not even come close. I like the features to edit docs and files. The integration with google workspace, adobe, and microsoft office make this so essential. The security features are also not something I realized I valued until I started using box. I just feel like my files and my data are taken care of when I use this service.

Cons

There is no beating around the bush here: box is expensive. But also... lots of storage services are these days. The free version does not get you very far. I think it's the same space Google Drive gives you, but again, the features within box cannot be found elsewhere.

Nathan
Nathan
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 1/9/2024

The older the berry, the sweeter the features!

Using Zapier workflow automation, we were able to mimic a google workspace type experience for our project management needs which we chose box because of a 20+ year relationship and its robust list of available integration options thanks to its multi-decade cultivating of relationships unmatched by any of their competitors.

Pros

Their Cloud infrastructure is one of the original online storage spaces, which i have used since 2001 to keep my songwriting files secure. My favorite unique advantage that box has is its file versioning. As a songwriter it can be challenging saving updated lyrics though still utilizing autosave to avoid unintended deletion. File versioning combines the two and organizes all versions, with an easy selectbox convenient for final drafting.

Cons

Their workspace is pretty generic, which can be more seamless as a one-stop project management superapp, which is made possible by zapier

Reasons for Choosing Box

Price and long time relationship with company.

Switched From

Zoho One and Google Workspace

Reasons for Switching to Box

Familiarity played the biggest role as i led this project and needed to reflect confidence in my decisions which is hard to do when using new software.
Alfiya
Alfiya
  • Industry: Computer & Network Security
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 20/8/2024

Box - a review for those who are wishing to give this one a try

I have been using box for the last 6 months and its a daily use tool like SharePoint, you have data sheets to collaborate with team. So I use it. Efficiency is high as real time collaboration is possible and the data flow is smooth

Pros

I like its embedded widget feature, helpful in getting content embedded in some other external applications like web pages, blogs etc

Cons

The costing is more compared to other products in markets, also not many people are familiar enough with this product, so takes some time to learn.

David
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 11/3/2020

Way better than Google Drive and Dropbox

Amazing. Just wish I’d found them earlier and not wasted time with Googles incredibly buggy Drive product and Dropbox’s ridiculously priced product.

Pros

Before trying Box.com I tried both market leaders...

Google Drive was cheap but horrendously buggy, when you’re logged into multiple gmail accounts it gets horribly confused and won’t let you access/edit/download your own files. I found workarounds for this like using an Incognito window or Firefox to access my files but it felt clunky and buggy.

Dropbox didn’t have any of those issues, it was perfect but for a business plan for multiple staff members they charge crazy prices. Way too expensive.

Box.com had none of the issues of Google drive, all of the functionality of Dropbox and charged a very reasonable price for it. Best of both worlds and in my opinion they should be the market leader.

Cons

Nothing. Literally have zero issues with it. After using their competitors box.com is a breath of fresh air in every sense.

Nikitah
  • Industry: Higher Education
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
3
Customer Support
0

5
Reviewed on 6/8/2018

Box

All in all, Box has proven substantially beneficial for the university and for faculty to access materials of a general nature in a more efficient way and though I have not seen the actual numbers myself, I suspect that offloading all of the staff time and energy that went into maintaining and training people to monitored those previous on-campus servers was a price efficient move as well. Equally important in a time of fiscal belt-tightening.

Pros

My university decided to replace its archaic system of various collective departmental, college, and institution drives and servers with Box. It is a thousand times easier to access from a variety of locations, at almost any time, using almost any communicative medium you wish to employ. In the 21st century the modern mobile educational facility and educator lives and dies on the capacity to not just amass data and research and information but also to retrieve and manipulate it at remote locales in a secure, rapid way.

Cons

The biggest challenge is that Box has, like many modern softwares, engineered a number of plug ins. I have found that the reliability and functionality of these varies. for example, the general BoxSync application works perfectly but then there is a Box application for Windows 8 and another for Windows 10 which are "store apps" which are not as good at syncing and it is possible you might have both kinds of applications on your machine and that is rather confusing for the user since they have different interfaces and the syncing between them is not as transparent as one might expect. There is a page of these plugins and their descriptions overlap substantially and so it's not always clear which application you should employ in conjunction with your general Box.

Majeed Mohammed
  • Industry: Nonprofit Organisation Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 29/7/2021

allows me to easily access all the files I need to be productive on the go

Box has really helped us to keep up our productivity. My team originally only used Box for file storage purposes, but remote working forced by the pandemic gave us a unique opportunity to further explore all the different ways we could apply Box; and boy, have we been blown away. From facilitating team collaboration seamlessly to keeping detailed audit trails of file access, Box has been a devine tool to have in these times.

Pros

Of all the amazing features Box offers, real time synchronization has been one of the most critical ones that have allowed me and my team to maintain optimal productivity during this forced period of remote work. Ease of file sharing, and access control management come in as close second favorite benefits of Box.

Cons

We usually have to open files of interest to confirm they are the right ones. And with images or other forms of visual files, where proper file naming is typically not observed, a preview panel might come in handy

Shaun
  • Industry: Food Production
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 7/10/2024

Does what you need, straightforward and robust.

Box was utilized for my first 2/3 years with this current company. The company as a whole made the transition from Box to OneDrive for Business. As a front end user, I did not see any issues with Box and think it was a great solution, but I believe the company as a whole transitioned to overall integrate more of Microsoft's Office 365 for simplicity and consistency.

Pros

Box does what it is supposed to do. It worked well as a backup solution and I always felt confident my documents and data were secure and easily accessible through desktop or mobile means.

Cons

Throughout my experience with Box, I would say that I never found a negative aspect.

Bryan
Bryan
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/5/2018

I use Box for department and personal document storage through manual uploads, emails, and...

With this product, I can securely save and store my documents. They can be accessed from anywhere. I can share them with colleagues and setup folders with access for multiple users.
Through our reporting software, I can easily email documents to Box folders to be uploaded.

Pros

I like the versatility for uploading and downloading files. Files can be uploaded by dragging them into the folder in a web browser. You can also allow them to be uploaded through email. When this is activated, a unique email address is created. Any attachments in emails sent to that address are uploaded to that folder. We use our reporting software to send reports to these folders. Within this folder, uniquely named documents can replace existing ones or be added in addition to the original.
Files can also be uploaded through synced folders. I use this to store all of my work documents. Any file in this folder is synced with the online folder.
The Box files can easily be accessed from any web browser or through the mobile app. Ours is placed behind our firewall. With the mobile app, you can also create offline versions of documents for easy access without internet access.
Downloading can be completed easily though the app or online. Individual files can be downloaded one at a time or en mass as a zip file.

Cons

I am pretty happy with this product. The only thing that I would prefer is the ability to download multiple files at once as separate files instead of being downloaded as a zip file.

zoie
zoie
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/7/2024

Box is my number one cloud storage software!

Overall Box is my favorite cloud storage software. I use both Online and Mobile App and love the seamless use from one to the other. In all the years that I've been using Box, I have never had a single security issue. The functions are easy and intuitive. File loading and transferring is very fast. Box is a very solid and reliable product, with a high trust factor. I highly recommened.

Pros

Box offered the best introductory deal, so I gave it a try. I like the clean interface, ease of use, security, and intuitive functions. Box makes file sharing easy and very reliable.

Cons

I've been using Box for over 3 years and have never had a negative experience.

Alternatives Considered

Dropbox Business

Reasons for Choosing Box

Box is easier to use, has a cleaner interface, and is faster.

Switched From

Dropbox Business and WeTransfer

Reasons for Switching to Box

Better introductory discount. Also, Box is a cleaner, more intuitive, and user friendly software.
Luis
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 7/12/2021

Box - Pros and Cons

Our company chose this product to provide a cloud based solution for it's content and storage of project specific content. I'm sure there are other products that work just as well but this one works just fine. I was not involved in the product selection process but the personnel responsible did a great job in evaluating this product.

Pros

Box provides many of the features our company needed and was looking for. The ability to access our files remotely was very important. File and folder read/write permissions was also important. Everything that comes with storing files on the cloud (security, backups, etc.) was also a must. The search feature works great for locating content. I'm sure the large amount of storage space available was another important factor in deciding to go with Box. With multiple offices, setting up a corporate account was very helpful along with all the benefits that comes with it. I was not involved in the implementation/integration of this product but I'm sure it was seamless.

Cons

The freedom to create folders with a name that one desires is great. However, sometimes the naming of the folders just do not make sense. I don't know if this is possible and not sure how it would be implemented, but if there was a way to display a message at the file naming window to name the folder so that it makes sense and is relevant to the project that would be great. I've seen folders named "Documents". This is not helpful if you are searching for a specific project.

Anthony
  • Industry: Utilities
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 9/3/2020

Box- A Business Solution For Storing & Retrieving Important Documents

Box has been a great solution in my workplace for storing and retrieving important business related documents. As a contract analyst, I would frequently use the software to download stored regulatory documents and check to see if there were recent changes to the terms in our existing contracts. Being an energy business we service both electric & gas customers in multiple different states. Because of Box, it was easy to check on the status of these contracts on both a commodity and state level. If all this information was on a stored system drive instead, we would be bogging down the system because of all the storage usage. Since Box stores these documents on their secured server, it alleviates the need to use precious resources that can be utilized elsewhere by providing you with the additional storage space. Overall, I am very happy with Box and have no complaints about the software as it fully met my needs whenever I had to use it.

Pros

Box offers a centralized hub that allows users to effectively and efficiently sort through important documents for your organization. The ability to create separate folders makes it easy to organize documents on a departmental or functional basis. Sub-folders can also be created to further sort documents into the existing folder. Downloading a stored document is simple and seamless, allowing users across the organization to have quick and easy access to important files. Uploading a new file is just as simple, and only involves browsing through your files to attach it and adding a few descriptors. The software is password locked, meaning it is a secure option for those looking to protect sensitive business information. There are also features that indicate the version history of a document, so you can make others aware of important changes if a document needs to be edited or updated. Additionally, there are permissions which will allow you to customize who can view and access certain documents.

Cons

The only complaint I have about the software would be that I wasn't able to view previous versions of updated documents. Sometimes I would need to compare previous versions of contracts and I'd find these missing when the document was updated. However, I'm unsure if this was due to the software itself or a configuration set by someone else inside my organization.

Desiree
  • Industry: Internet
  • Company size: Self Employed
  • Used for 1-5 months
  • Review Source
Value for Money
4
Functionality
2
Ease of Use
4
Customer Support
0

4
Reviewed on 15/3/2020

Great Product / Slightly Too Pricey for Individuals

Overall, I like Box. Better than Dropbox....maybe even better than pCloud as their UI is a bit dated and odd?...

Pros

It does offer 10GB of storage for free versus Dropbox only offering 2GB for free.

Cons

The only next option is the 100GB plan and it's $10 a month whereas Google One offer the same 100GB plan for only $1.99 a month. Now, I realize the better security and privacy potentially offered with Box versus a "big brother" such as Google is what could warrant an increased price. However, I'm not sure it needs to increase that much. Plus, it's confusing how they have an indicudual pro plan for $10 a month and 100GB and then a starter business plan with the same storage for $5 a month. I don't understand that and I think things should be more clear and make more sense.

Also, I'm having issues with Box Sync not working on my laptop. It just won't sync anymore other than the initial sync. I didn't feel like messing with it or dealing with customer service so I just uninstalled it from my laptop.

Alternatives Considered

Dropbox Business

Reasons for Choosing Box

Dropbox just didn't offer enough storage.

Switched From

Dropbox Business

Reasons for Switching to Box

Well, I'm using Box in conjunction with Google and pCloud. I'm still trying to decide for sure which of the two (Box or pCloud) I will permanently use to transfer ALL of my data (pics and files) away from Google Drive and Google One onto one of these two platforms. pCloud does offer a huge storage option for a very good price so Box may want to look at that. They also offer security and privacy so I would think they are a very viable competitor to Box.
You
You
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 8/6/2023

Box for Science

Pros

Collaboration is a vital aspect of my work, and Box simplifies the process. I can easily share files and folders with my team members or external collaborators, regardless of their location. We can work together in real-time, making edits, adding comments, and discussing our findings within the platform. This level of collaboration not only enhances productivity but also fosters a sense of teamwork and efficiency in our research projects.

Cons

One downside of using Box, or any cloud-based storage platform, is the reliance on an internet connection. As a researcher, there may be situations where I don't have immediate access to the internet, such as when conducting experiments in remote locations or during travel. In such cases, relying solely on cloud storage like Box may limit my ability to access or update my research files until I regain an internet connection.

Verified Reviewer
  • Industry: Medical Devices
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/1/2020

The best library app for manuals, documents and eBooks

My first experience with Box, was personal someone shared me some maintenance tips for my bike, and then she opened the app on her smartphone. She showed me the documents that she had found from different vendors and even some others she made, and then she asked me if she could share them with me.

In a few seconds I opened my account with box, and I was reading the information that she gathered for months. At that moment it hit me that I could use this app, for my working team.

Pros

One of the biggest challenges that I face every time a new device is released for evaluation, is to gather together all the manuals, specifications, errata, etc. And then share it with all the team.

There are many solutions on the cloud to this dilemma. Most of them involve using your computer, but when you want to use your tablet or smartphone, the best solution that I found with box.

I can have several shared folders with the different projects I am running, even personal information for fixing my bike, or ar recipe. It's effortless to navigate, read, highlight, and the app runs very smoothly.

Most of my documents are in ePub, or in pdf format.

I have a huge personal library at my fingertips that I can sort, navigate and read.

Cons

After 30 years of working in front of a monitor computer, I can't work for long periods of time in front of a screen with a white background.

I will love that they soon upgrade the app to work with a dark background. Other than that I love this app as it is.

Val
Val
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 7/4/2020

Great tool for managing and organizing files

I really love box, appart form the few things I listed, I think is great. I definitely will keep using it.

Pros

Packs a lot of functionalities even from the basic plan.
Has many integrations.
The support it's awesome and fast.
It's very easy to use.
They're constantly making improvements and new features.
You can pay in your local currency.
The version controls really works, not like google dos where you have million versions.

Cons

You can't lower the number of seats if you need to, you have to wait for the renovation date.
When sharing outside of the organization the experiences its not grate for the client, it's confusing, many believe they have to create an account.
They remove the google docs integration, only works now if you also pay for google apps, it doesn't make sense, since you are already paying for storage.

Alternatives Considered

Dropbox Business and Google Docs

Reasons for Switching to Box

Better pricing, more features, easier to use and the most important part was the version control feature.
Richard
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
1

3
Reviewed on 24/12/2022

Box works well unless you have an issue

Box is a good cloud storage platform that integrates well with our CRM system, MS Office, Outlook, and Adobe. When its working it is fine, but your on your own when their is an issue ( ususally told to go to the knowledge database to figure it out). A time-consuming customer support approach for the user.

Pros

1. Works well with our CRM system2. Real time synchronization - no latency or delay in accessing loaded data3. Ubiquitos Data Access - with multi-location operations work teams are can collaborate very effectively between staff as well as with clients and third party sources.4. Avoids the local data backup issues

Cons

1. Customer Support is non-existent or your on your own. Always being asked to figure any issue out yourself by going to the knowledge database. No technical support phone number is available unless you pay a premium to talk to a human. Expect to spend a considerable amount of time trying to solve system problems.2. The process to remove unused box seats for people no longer with your firm is complicated and you risk losing the data those individuals loaded in your system. As a result, you pay for more seats than you actually use.3. Box and our CRM system get out of sync every 4-6 weeks. When this happens staff can no longer file documents within Box until the systems are re-synced.

Timothy
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/8/2024

Helpful for collaboration

We've used it for years to track various parts of our business, with the persona on site and the one in the office, both able to update, without having to meet or even be in the same place.

Pros

Quick, simple, easy way to collaborate with others across distances.

Cons

I really can't think of anything. We mainly use the spreadsheets and it works great.

Alternatives Considered

Dropbox Business

Reasons for Switching to Box

The main reason was pricing. Also, for our functions, Box.com was much simpler and worked much more quickly than Dropbox.
Terry
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 1/8/2023

Great program to store files in the cloud.

In overall, I use Box to safely keep documents in my organization and to share such papers with others. It is simple to use, and I can make folders for certain projects or departments that numerous coworkers can access at the same time.

Pros

Access, user-friendliness, and the ability to easily share documents are all pluses. I was able to upload my data to Drive and other cloud storage services immediately from WhatsApp.

Cons

My concern is that we may find ourselves in perilous circumstances if we don't know how long a shared URL will remain active. Once we transfer ownership to another party, we lose access to those ties until that party gives up control. Every user should be aware of how to generate these URL links and how long they will remain active.

Jordan
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 9/10/2023

Data Room dependent on Box

Overall, myself and our team is satisfied with Box. It's easy to use, incredibly convenient, fairly priced, and reliable. We've never once had a moment of not being able to access what we needed and it always "just works" which is really all you want & need for file management software.

Pros

What we like most about Box here is how easy it is to use and manage. Any of the relevant stakeholders from our team can quickly jump in, find what they're looking for, and then easily share out a document. They also make it incredibly easy to make quick changes to documents right inside of Box, without having to download a document, edit it, then re-upload it. The speed and ease of use keep us running smooth when it comes to storing agreements, fundraising documents, or anything else in between.

Cons

We've had a few moments where customer service could've been a bit better / faster. As it relates to our Box account, we are dealing with important documents so we want to make sure every time we need support we get quick and helpful answers.

Alternatives Considered

Dropbox Business and Google Drive
Verified Reviewer
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 10/2/2024

Very Good Program

It helped me to complete my work very quickly and not worry about the confidentiality of my files and data. It also helped me in the development of my company and the speed of its performance and transfer of files.

Pros

A very secure program that allows you to store without limits and share them in a very safe and easy way, and you can restore your old files. also. This allows the organization to be managed better and faster and is very excellent for large, medium and small companies and institutions

Cons

I do not find many negatives in this matter, and since I learned about the program and used it, I have not suffered from any problems or negatives.

tim
tim
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
1

5
Reviewed on 22/6/2020

Storage with excellent features for a fair price.

Collaboration via e-mail, the local network, and off-hours with a secure and responsive document and data storage repository. Very clean interface that even allows relative newcomers to easily start storing, sharing, and pulling files from other users.

Pros

I loved that Box allows frequently-emailed coworkers from your outlook to easily view your recent box files, documents, and updates and download things of interest if they have permission. It makes collaboration via e-mail, even over large files, effortless.

Cons

Some of the features like drag-and-drop are buggy or tedious when linking multiple files, and the "upload folder" option is sometimes not able to be selected.

5,533 reviews

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