Sage Accounting

4.2
Overall rating
Reviews

4.2
Overall rating
Reviews

About Sage Accounting

Sage Business Cloud Accounting is a cloud-based accounting and invoice management solution for small businesses. It offers core accounting, project accounting, expense management and compliance management within a suite. Sage Business Cloud Accounting manages all the documentation and processes required in business payments such as price quotes, estimates, statements and invoices. The solution offers integration with major banks across the US, allowing users to import all payment transactions automatically. All information is available in a single dashboard, which allows users to stay up to date on their cash flow and pending payments. Sage Business Cloud Accounting also features tax management, which calculates applicable taxes using the transaction data. The product also offers cash flow forecasting, which allows users to estimate the cash requirements in the future based on historical transactions. The product also includes payment services, which allows users to make payments directly using Sage accounts. Users can also make payments using their Paypal accounts.
Sage Accounting Software - Accounting Dashboards
Sage Accounting Software - Accounting Sales Quote
Sage Accounting Software - Accounting connect a bank account
Sage Accounting Software - Accounting Profit and Loss
Sage Accounting Software - Accounting Sales Invoice
Sage Accounting video
Sage Accounting Software - Accounting Dashboards - thumbnail
Sage Accounting Software - Accounting Sales Quote - thumbnail
Sage Accounting Software - Accounting connect a bank account - thumbnail
Sage Accounting Software - Accounting Profit and Loss - thumbnail
Sage Accounting Software - Accounting Sales Invoice - thumbnail

Sage Accounting pricing

Sage Accounting does not have a free version but does offer a free trial. Sage Accounting paid version starts at US$20.00/month.

Starting Price:
US$20.00/month
Free Version:
No
Free trial:
Yes

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Browse Sage Accounting Reviews

388 of 388 reviews
Sort by:
Stan
Stan
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 29/4/2024

Easy and Accessible

Not sure - nothing springs to mind as we engage

Pros

Ease of use Not sure - nothing springs to mind as we engage

Cons

Not sure - nothing springs to mind as we engage

Response from Sage

Thank you for your review, Stan. We're pleased that Sage Accounting has been a good choice for your e-learning business. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Denis
  • Industry: Environmental Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/12/2024

Safe Accounting for accounting done right!

Extremely happy with it. We changed software to Jobpac due to a business merge.

Pros

Excellent software, lots of options that you can do on it which is completely the opposite to MYOB per example. It integrates with all other softwares including expense claim management systems, payroll systems etc… Easy to use, easy to manage, easy to run reports from it. Staff have been mentioning also that it’s not a slow system. They seem to have a great server which makes a big difference on the daily basis usage.

Cons

A big pricey but I guess you have to pay the right price when it comes to accounting software!

Alternatives Considered

SAP Business One

Reasons for Choosing Sage Accounting

MYOB had not enough options for us we needed a software a bit more complex.

Switched From

MYOB Business

Reasons for Switching to Sage Accounting

Cheaper than SAP and less hard to configure!

Response from Sage

Hi Denis - thanks for taking the time to leave us a review! Its great to hear all the benefits you have with your Sage product and the fact they are making such a difference to your daily tasks. We will take your comments about pricing into consideration as we are always striving to provide the best software at the best rates!
Thanks,
Anna Parker - Customer Advocacy Executive

Replied 8/1/2025
Verified Reviewer
  • Industry: Semiconductors
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
3
Customer Support
2

2
Reviewed on 3/1/2025

Sage is fine but getting overtaken

Relatively straightforward but not really suitable for a growing business.

Pros

Sage is a simple solid product, good as a basic accounting package.

Cons

No multiwarehouse, no BOMs, no extra features

Mariachiara
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 9/10/2024

Best Accounting Features For Business

With Sage Accounting, we have been able to manage all our accounting needs.

Pros

With Sage Accounting, we handle most of our accounting needs and it makes business management easy.

Cons

Well, Sage Accounting has been flawless.

Response from Sage

Thank you for your positive review, Mariachiara! We're thrilled to hear that Sage Accounting has made business management easy for you and met all your accounting needs. Your feedback is greatly appreciated!

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 21/10/2024
Phil
Phil
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/3/2024

Accounting For The Small Business

Pros

Easy to use, intuitive and with great reporting tools that allow me to keep on top of my business performance. Invoicing to clients, profit and loss reports, VAT returns, keep up to date on cash flow and knowing how my business is performing every day

Cons

I want to be able to compare this YTD performance with LYTD performance and that isn't possible to do

Alternatives Considered

Xero

Reasons for Switching to Sage Accounting

Easy of use and the simplicity of installing it for the first time

Response from Sage

Thank you for your review, Phil! We're thrilled that Sage Accounting's intuitive design and reporting tools are helping you manage your business effectively. We appreciate your feedback on year-to-date comparisons and will consider it for future updates. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Daniel
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
4

4
Reviewed on 26/9/2024

Good online solution especially for Sage desktop software users.

The overall experience with Sage Accounting has been good, ability to work on the data by a number of people at the same time and the increased security of data has been a great improvement over a desktop software

Pros

I like that this software is an online solution.

Cons

It is quite complicated to use, not as straightforward as their competition.

Response from Sage

Hi Daniel,thank you for your feedback! We're glad you appreciate the online solution and improved data security. We're continuously working to make Sage Accounting more user-friendly and appreciate your input on its complexity.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 7/10/2024
Marilyn
  • Industry: Machinery
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 29/10/2024

Good for payroll and HR, not for product manufacturing

For our purposes, it was a one-trick pony, used for payroll only. It was not flexible enough for us to use it for ordering raw materials, manufacturing, and inventory control.

Pros

It was good for payroll processing and employee management.

Cons

It did not work well for tracking inventory.

Response from Sage

Thank you for your review, Marilyn! We're glad to hear that Sage Accounting has been effective for payroll processing and employee management. We understand your concerns about inventory tracking and are continuously working to improve our product's flexibility. Your feedback is valuable, and we appreciate you sharing your experience. Thank you for choosing Sage Accounting!

Replied 11/11/2024
James
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/11/2024

Sage Accounting - invaluable

Excellent - couldn't work without it!
Payroll, invoicing, banking, and general intuitive system. Able to assign use to third parties - accountants. Really good system

Pros

Intuitive, easy to use and comprehensive system. Interaction with Banks and HMRC

Cons

Lack of flexibility with multiple companies

Response from Sage

Thank you for your positive feedback, James. We're thrilled to hear that Sage Accounting has been invaluable for your business. It's great to know that you find the system intuitive and comprehensive, especially with payroll, invoicing, and banking. We appreciate your input on the flexibility with multiple companies. If you have any further comments, please let us know.

Replied 2/12/2024
Suzanne
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
2

3
Reviewed on 29/11/2024

Use in combination with fundraising data

Easy to use, but lacks quality data capture.

Pros

Easy to navigate between fields and data.

Cons

Lack of use for fundraising data and note taking

Response from Sage

Hi Suzanne,

Thank you for your feedback. We're glad to hear that you find Sage Accounting easy to navigate. We understand your concerns about its use for fundraising data and note-taking, and we appreciate your input on data capture quality.

Bethany McDermott - Customer Marketing Manager at Sage

Replied 11/12/2024
Wendy
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 27/11/2024

Great Desktop Software

It was my accounting software of choice prior to COVID and cloud based software became the ideal software

Pros

It is an easy to use accounting software that can be easily customized to an individual's business needs

Cons

The only downfall of Sage Accounting is that it is a desktop platform

Response from Sage

Hi Wendy,

Thank you for your positive review. We're delighted to hear that you find Sage Accounting easy to use and customizable to your business needs. We understand your preference for cloud-based solutions post-COVID and appreciate your feedback on the desktop platform.

Replied 11/12/2024
Sheldon
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 11/8/2023

Sage Online Accounting

The software is good and reliable. Very few errors have happened to the software, since we have moved to the cloud. So Good.

Pros

You can log in from anywhere. Take on is easy. Invoicing is simple to use. Allocating receipts and payments straight from the important bank statements makes processing easy

Cons

The stock system does not intergrate well between the stock holdings and values and the balance sheet. Extra modules are required for this basic function and this does not always solve the problem. This results in clients needing to continuously reconcile stock to balance the Inventory Valuation to the Inventory Ledger.The project management systems need to be improved so individual and multiple projects can be quickly monitored in an income statement.

Alternatives Considered

QuickBooks Online

Reasons for Choosing Sage Accounting

We needed accessability in the cloud from multiple places and we needed to work with our clients on the same information, without them needing to bring their laptops to us.

Reasons for Switching to Sage Accounting

I was familiar with the company and their support. I prefer their method of storing transactions. It is a South African Support base
Jodi
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/6/2024

I love Sage Software for all my accounting needs.

I am very happy with the software. The reports I generate are next level.

Pros

I have been using the software for 9 years and it becomes second nature to me. It is precise and easy.

Cons

Perhaps the steps I need to take to reverse a check, but it is not that big of an issue.

Response from Sage

Hi Jodie, thank you for your review. We're thrilled you find Sage Accounting ideal for intricate accounting needs and appreciate the feedback on check reversal steps. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 7/8/2024
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 18/3/2024

Straightforward accounting

You can usually tell when you have a decent piece of software, when you only have tos pend a few minutes to accomplish what you went in to do and then quit. Sage does exactly that for me and my business! The most tedious task that I have to do, is just made so much easier for me, compared to the days in the past when I had to hire an accountant and fill in spreadsheets. IT has more than paid for iteself with savings from having to keep an accountant on the books.

Pros

For someone that has never used accounting software before, I was up and running within 30 minutes and had my first invoice wnging its merry way to teh client to be paid. With very helpful customer service checking in on me in the initial period, I was able to get the rest of the package set up quite easily, including being able to do my VAT returns easily. Great software that does everything that a small business needs!

Cons

To be honest, y grumbles have been few and minor. The big things it does well, but sometimes I just confused by the numbers it displays but that is more often than not finger trouble in displaying sort orders of the date column.

Response from Sage

Thank you for sharing your positive experience with Sage Accounting. We're thrilled to hear it's streamlined your invoicing and VAT returns, making business management easier. Your minor concerns are noted, and we're here to support you through any confusion. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Andrea
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 29/4/2024

Sage Accounting for every day

I use sage for my own practice, for my husband's business and I have 34 clients where I am the invited Accountant. This system is well designed to make accounting easier.

Pros

It is easy to set up and use. Because it is an online system it can be accessed anywhere anytime.

Cons

They do have some issues with slow or degradation but have been working on this. Also billing department is not easy to contact so have had issues there

Response from Sage

Thank you for your feedback, Andrea. We're glad to hear Sage Accounting is accessible and user-friendly for you and your clients. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Steffon
  • Industry: Food Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
3

5
Reviewed on 15/7/2024

Good software whit good functionality

Overall, great product. This has alot of functionality, including tracking expense, accounts receivable, inventory, etc.

Pros

The tracking mechanisims and integration into banking.

Cons

The financial reports such as balance sheets and P&L can be developed or customized to be more user friendly.

Response from Sage

We value your feedback, Steffon. It's great to hear about the positive impact of Sage Accounting's tracking mechanisms and banking integration. Your suggestions for report customization are noted and appreciated. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 7/8/2024
Marco
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 27/8/2024

Sage Accounting

Overall experience of Sage Accounting is positive. It is a reliable and comprehensive tool for different business scale.

Pros

The interface is very user friendly and straightforward. New user is easy to pick up the use of software. It also provide comprehensive features like invoicing, payroll and inventory management.

Cons

Even the tool is user friendly, some features could be complex for users without accounting backgrounds.

Response from Sage

Thank you, Marco, for your positive review of Sage Accounting! We're glad you find the interface user-friendly and appreciate the comprehensive features. We acknowledge your feedback on the complexity for non-accounting users are working to improve this.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 16/9/2024
Liam
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/5/2024

Easy accounting

Pros

From my point of view, Sage Accounting worth every penny. It was easy to deploy and use even with a little help from the support team, which by the way does a great job. Getting the weekly/monthly reports is easy.

Cons

Is not perfect, there were a few flaws but were resolved.

Response from Sage

Thank you for your review, Liam. We're thrilled to hear Sage Accounting has streamlined your reporting and appreciate your feedback on our support team. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Sj
  • Industry: Plastics
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
5

3
Reviewed on 17/10/2024

Ideal for larger business who need unlimited seats

Sage Accounting is much more aimed at large business with handy features such as automation and unlimited users. For a small business like us, it worked out vastly more expensive than other options targeted more for small businesses

Pros

Good amount of features and a well know and trusted "household" name in accounting software

Cons

Expensive and not necessarily the most user friendly

Response from Sage

Thank you, Sj, for your review. We're glad to hear that you appreciate the features and reputation of Sage Accounting. We understand your concerns about the cost and user-friendliness for small businesses. Your feedback is valuable, and we'll consider it for future improvements to better cater to businesses of all sizes.

Thanks,
Bethany McDermott

Sage Customer Marketing Manager - Reviews

Replied 28/10/2024
ELVIS
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/8/2024

A User friendly accounting software with comprehensive features

Overall, I praise Sage Accounting for its user-friendly design and comprehensive features

Pros

It offers a wide range of functionalities including invoicing, expense tracking and financial reporting,

Cons

Customization options for reports and invoices can be somewhat limited compared to other accounting software.

Response from Sage

Hi Elvis, thank you for your review of Sage Accounting. I'm pleased you're finding the range of functionality useful and enjoying the user-friendly design. Thanks for your feedback on reporting, it's much appreciated to help us improve.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 2/9/2024
KAREN
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 7/2/2024

PERFECT PRODUCT

Perfect for my needs. Never lets me down

Pros

I can't choose anything in particular because Sage has always been perfect for me in every way,

Cons

The fact that sometimes I just wish I knew everything there was to know about the product

Angela
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 18/3/2024

SAGE is a lifesaver, even for those of us who don't understand accounting!

Been really good. I have grown in confidence and it has helped me grow in confidence when I am reporting about our finances to the Trustees.

Pros

It's ease of use. I took the training and it showed me how to find and track things allowing me to easily check in on our finances.

Cons

I would like to be able to search using any word, even in the description when I am looking through purchase quick entires etc.

Response from Sage

Thank you for your review! We're thrilled Sage Accounting has been a game-changer for you, Angela. Your suggestion for enhanced search capabilities is noted and I'll feedback internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Ridwaan
  • Industry: Mining & Metals
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 17/9/2024

Do not use SAGE if you value your business

Terrible!!! Will not recommend this software to anybody.

Pros

Standard software for accounting purposes.

Cons

You do not get what you pay for as they are constantly offline. Their site is constantly inaccessible leaving you stranded with your customers stuck at the counter. Pathetic excuse for accounting software. Support team are useless.

Response from Sage

Dear Ridwaan,

Thank you for taking the time to share your feedback. I am truly sorry to hear about the issues you have experienced with Sage Accounting. Your experience is not reflective of the high standards we strive to maintain.

I would like to understand more about the specific problems you encountered so that I can connect you with the right support team to address these issues promptly.

Your feedback is invaluable to us, and we are committed to resolving these issues to improve your experience with our software.

Please reach out to me directly at [email protected]

Thanks,
Bethany McDermott
Customer Marketing Manager

Replied 23/9/2024
Verified Reviewer
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/3/2024

Sattisfied Customer

Extremely satisfied. Very useful guidance. Extremely helpful customer and IT support.

Pros

Easy to use, explanatory guidance very helpful.

Cons

No problems encountered yet. Very satisfied.

Response from Sage

Thank you for your positive feedback. We're thrilled that Sage Accounting's ease of use and helpful guidance have met your expectations. Your satisfaction with our customer and IT support is greatly appreciated. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Preeti
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
3

4
Reviewed on 26/8/2024

The most detailed accounting software

It does a fantastic jobs when generating reports. Reports generated are too detailed and loved by the accountants. However, when it comes to user friendliness experience, there is a bit of struggle to understand how it works.

Pros

The quality and variety of reports generated which is useful for audit purposes

Cons

If you don't know how to use chart of accounts, you may end up creating a mess to the extent that your Trial Balance does not tally!

Response from Sage

Thank you, Preeti, for your detailed review of Sage Accounting. We're glad you find the report quality useful for audits. We acknowledge the challenges with the chart of accounts and will work on improving user-friendliness. Your feedback is invaluable to us!

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 16/9/2024
Matt
  • Industry: Farming
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/3/2024

An excellent product

Pros

An easy to use system for a novice computer operator

Cons

I've been using sage for 2 years and have no complaints

Response from Sage

Hi Matt, thank you for your review. We're delighted that Sage Accounting has been user-friendly for you. We're here for any future needs or feedback.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Sharon
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 10/9/2024

SAGE 50 Accounts - NFP

Overall it is very positive. The software is mostly reliable and the support team, if required, are always helpful. The online help guides are very useful too.

Pros

We like that it is intuitive and has a specific accounting module for us as a charity - fund accounting and gift aid functionality.

Cons

We have a problem at every year end (last 5 years) when rolling the balances forward on the restricted funds (new opening balances on Balance Sheet). They are always incorrect, causing our opening balance sheet to be wrong (balances of unrestricted funds and restricted funds) and we have to manually adjust them - something our Auditors are not keen on and we have to get additional checks done in order for our accounts to be signed off. This has been looked at several times but SAGE support, and our data submitted to them for review, but they cannot resolve for us. Very frustrating and a huge admin task for us at year end when we are already busy.

Alternatives Considered

Xero

Reasons for Switching to Sage Accounting

NFP not as good as Sage 50 - we needed the Gift Aid functionality

Response from Sage

We appreciate your review, Sharon! We're glad you find Sage 50 Accounts intuitive and useful for fund accounting and gift aid. We acknowledge the year-end balance issue and understand your frustration. Your feedback is invaluable to us, and we are committed to improving our services to better meet your needs.

Thanks,

Bethany McDermott

Sage Customer Marketing Manager - Reviews

Replied 16/9/2024
Victoria
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 13/9/2024

Sage Ireland small professional business review

Positive, although one is slowed down slightly online waiting for pages to load.

Pros

The product is has a country version specific to Ireland. The payroll and accounting are linked.

Cons

Editing after payments is not allowed and when reconciling, if a payment for the next month is reconciled, you can’t roll back to the end of the last month to do a reconciliation to follow your printed monthly bank statements, and the bank column shows transactions but no balance column.

Alternatives Considered

QuickBooks Online and Xero

Reasons for Choosing Sage Accounting

Quickbooks Pro Desktop was discontinued in the UK, and do not tailor payroll to Ireland

Switched From

QuickBooks Desktop

Reasons for Switching to Sage Accounting

Perception of reliability, initial phone supports, specific Irish tax accounting function

Response from Sage

Thank you for your detailed review, Victoria. We appreciate your feedback on the specific Irish tax accounting function and the linked payroll and accounting features. We acknowledge your concerns about editing and reconciliation. Your insights are valuable to us as we strive to improve.

Thanks,

Bethany McDermott

Sage Customer Marketing Manager - Reviews

Replied 23/9/2024
Peggie
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
3

4
Reviewed on 19/8/2024

Technical but Practical

I use it everyday, and as my experience increases I am learning about more of what we can do in it.

Pros

Fairly Easy to use. The Software obviously has a lot of capability.

Cons

Multiple invoice payment...not sure if it can grab a selected range to pay instead of typing them in one by one.

Response from Sage

Hi Peggie, we're thrilled to hear you're finding Sage Accounting practical and increasingly useful. For multiple invoice payments, we're always looking to enhance our features, and your input is crucial. We'll explore ways to streamline this process. Thank you for choosing us and for your valuable feedback!

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 27/8/2024
Katie
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/9/2024

Great overall product, the perfect business accounting package.

Positive and trustworthy. Reliable and accurate.

Pros

Easy to use and intuitive. Easy to set up. Clear invoices and easy to edit.

Cons

Not overall easy to use on a mobile device

Response from Sage

Thank you for your fantastic review, Katie! We're thrilled that you find Sage Accounting easy to use and reliable. We appreciate your feedback on mobile usability. Your support means a lot to us!

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 23/9/2024
Carl
  • Industry: Security & Investigations
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
3
Customer Support
5

3
Reviewed on 10/9/2024

Sage Gliches

Sage has a few glitches. It pulls through transactions twice from my account. Transactions that have been already reconciled suddenly re-appear. It has also put a transaction both in the income and outgoings. I find creating rules particularly difficult. Sometimes it works and sometimes it doesn’t

Pros

I find navigating the site quite easy. Invoicing is easy.

Cons

I find it hard to find help in the help centre. If you don’t put in the phrase it likes it can be quite difficult to find the answer to your question

Response from Sage

Hi Carl,

We appreciate your review and feedback on Sage Accounting. We're glad you find the site navigation and invoicing easy. I'm sorry to hear about your issues with the help center and transaction glitches. Please reach out to our customer support team for assistance in resolving these issues.

Thanks,

Bethany McDermott

Sage Customer Marketing Manager - Reviews

Replied 16/9/2024
Keith
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 24/10/2024

Long Time User, First Time Reviewer

We have been using this company for over 30 years. We started using a software known as Bedford that eventually changed to AccPac and then now known as Sage.

Pros

Forms have the look needed for a small business to “look” good, larger than we might actually be and the forms can be easily modified to be branded.

Cons

The software does not interface easily with email software, particularly Office 365.

Response from Sage

Thank you for your review, Keith! We're glad to hear that you appreciate the customizable forms in Sage Accounting. We understand your concerns about the interface with email software, particularly Office 365, and we're continuously working to improve. Your long-term loyalty and feedback are invaluable to us.

Thanks,

Bethany McDermott

Sage Customer Marketing Manager - Reviews

Replied 4/11/2024
Ahmed
  • Industry: Import & Export
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2024

Sage Accounting Is Friendly and Easy to Use

I love my incredible experience with Sage Accounting.
Sage Accounting is superb.

Pros

I like the accuracy of Sage Accounting, which makes it a dependable accounting solution.
Sage Accounting is reliable and easy to use.

Cons

I have zero dislikes for Sage Accounting.
Sage Accounting is superior and simple to implement.

Response from Sage

Hello,

Thank you Ahmed for your positive review of Sage Accounting. I'm pleased it's such a good experience for you!

Thank you for choosing Sage Accounting!

Replied 25/11/2024
Kevin
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 12/3/2024

Sage Accounting

Pros

Works well being an online, cloud based product - like being able to have multiple users (all of the directors) access accounts reports and information from wherever they logon as opposed to having to pay for multiple user accounts or all use a single machine in the office.

Cons

Lack of budget reporting is frustrating as is not being able to fully interrogate double entry journal records.

Alternatives Considered

Xero

Reasons for Choosing Sage Accounting

Looking for a cloud based product that was better suited to our requirements

Reasons for Switching to Sage Accounting

UK based data so happier from a GDPR perspective

Response from Sage

Thank you, Kevin, for your insightful review! We're glad our cloud-based solution meets your needs for accessibility. Your feedback on budget reporting and journal interrogation is great to help our continuous development. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Denise
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/3/2024

Great Accounts package for every business

Having used several different accounts packages my experience with Sage has gone very well, the initial transition was a little tricky as with any package when switching across but once set up soon got to know way round the package, able to set up ledger names that we wished to use. Excellent customer support with very experienced advisors who offer second to none service when assisting with issues. I am happy with our Sage package and will continue to use most definitely.

Pros

Sage is very user friendly, great customer support always on hand to assist with any issues. Clear and concise ledgers and reports, can set up pretty much how the company wants opting for specific names ledgers. Saves time as Accountants can access the accounts to prepare end of year saving time. Good all round package especially for the smaller business.

Cons

To be honest there is not much not to like about Sage, some of the invoicing elements bit clunky for example if you need to change Clients name on a specific invoice no facility to do this at source rather than go back into Customer record, lot of columns look messy if a balance if not being out on each line. Would also be advantageous to prepare delivery notes prior to invoicing as in our business goods are often sent before invoicing especially for Clients on account. Found the Stripe a little complicated having to download CSV from Bank Account, however currently do not use this facility.

Response from Sage

Hi Denise, thank you for your fantastic review! I'm pleased to read that Sage Accounting is saving you time and that your experience is going well. Thank you for your feedback on our customer support advisors too! I'll share your feedback with our internal teams. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Michael
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/3/2024

Accounting in small Charity

Very good but as described above there is always room for improvement

Pros

It’s simple and efficient to use. It was also easy to implement and transfer data

Cons

There are some features which could be improved eg when email invoice out customer the invoice shows as being attached but you have to open the email to find any supporting documentation caused much confusion with customers Another example it would be helpful if documents ie contracts could be attached to customers and suppliers

Alternatives Considered

OPERA Cloud Property Management

Reasons for Choosing Sage Accounting

It was too easy to make mistakes and the information was not managed in a controlled way

Switched From

QuickBooks Enterprise

Reasons for Switching to Sage Accounting

As better value for money and could readily be installed

Response from Sage

Thank you for your review, Michael! We're glad to hear that Sage Accounting has been a valuable asset for your charity. We appreciate your insights on features and are committed to continuous improvement. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Kirsty
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/9/2024

Fabulous and efficient.

I have used Sage for three companies previously and chose tonuse it for my own company.

Pros

Its very to use and very thorough, it also has helpful cues if you get stuck.

Cons

Not everything makesnit through to the bank reconciliation page.

Response from Sage

Thank you, Kirsty, for your fantastic review of Sage Accounting! We're thrilled to hear you find it user-friendly and thorough. We appreciate your feedback on the bank reconciliation page, your insights are invaluable to us!

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 16/9/2024
Gail
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/3/2024

Sage for Small Companies

Big thumbs up in all. I love using your product in the main.

Pros

Ease of use.
Speeds up reporting.
I have worked in a large organisations previously and this software generates the reports I was used to seeing as standard. They are standard in my chosen package.
You can call up latest bank detail automatically from your bank.
Monthly payment option to use the software.
Instant access even when you are out of the office, via the app, for viewing status of invoices.

Cons

Cost increase every year without option to debate it.
I do not need anything more than I have been using in the original package. I only use this software for convenience and could do all the work manually.
The bank feed has failed a few times. Support has always sorted for me but it is always inconvenient to have to trouble shoot and takes time to sort.

Response from Sage

Thank you for your review, Gail. We're glad Sage Accounting is enhancing your reporting efficiency and providing the features you need. We understand your concerns about cost and bank feed issues and will feedback internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Peter
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
2
Customer Support
2

2
Reviewed on 12/3/2024

Sage Opinion

Not overly impressed

Pros

Standard procedures necessary for a small business.

Cons

See comments above. It is impossible to communicate by e-mail. Have wanted to send details of Sage invoice payments to Credit and Collection Department but without success. They have threatened cancellation because of perceived non payment of a couple of pounds.

Alternatives Considered

QuickBooks Online and Xero

Reasons for Switching to Sage Accounting

Did not want North Americanisation. Thought it was a good idea at the time.
Keith
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/9/2024

MY Sage and ME

Great as they are only a phone call away.

Pros

Sage helps my business and I don't need to worry about downloading updates

Cons

Some features I asked for have not been added

Alternatives Considered

QuickBooks Enterprise

Reasons for Switching to Sage Accounting

More fitting for my business. I also did my accountancy exam using Sage

Response from Sage

We appreciate your review, Keith! We're glad Sage Accounting helps your business and that you find our support accessible.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 16/9/2024
Michael
  • Industry: Wholesale
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/3/2024

Sage Accounting Review

Pros

Very easy to use. Intuitive. On the rare occasions I have needed to contact customer services they have been very helpful and always sort my query.

Cons

When integrating from sage 50 accounts product quantities did nit integrate.

Response from Sage

Thank you for your review, Michael. We're delighted that Sage Accounting's intuitive design and customer service have met your needs. We apologize for the integration issue, your feedback is greatly appreciated.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Damian
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
1
Customer Support
2

1
Reviewed on 28/10/2024

Not much good to say

Just okay. Difficult program to work with for a small business. Used it only because CPA at the time had recommended. Since then they have put us on Quick Books Online. Love that platform.

Pros

Not much. Too complicated for our small business.

Cons

Overly complicated. No way to tie bank account into accounting software. We only used the firmware version; we did not use an online version.

Response from Sage

Thank you for your feedback, Damian. We're sorry to hear that Sage Accounting didn't meet your expectations for your small business. We understand the importance of simplicity and seamless integration, and we're continuously working to improve our product. We're glad to hear that QuickBooks Online is working well for you. Your insights are valuable, and we appreciate you sharing your experience. Thank you for your time.

Replied 11/11/2024
Thomas
Thomas
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 29/4/2024

Great for small and medium businesses

Always useful and quick to resolve any issues I may have.

Pros

Allows you to set up accounts at ease with easy to review financial reports allowing users to understand where their business stands at any point in time.

Cons

Once you have filed your VAT returns you cannot go back and update/edit the previous entry

Response from Sage

Thank you for your review, Thomas. We appreciate your insights on the ease of account setup and financial reporting. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Deborah
  • Industry: Printing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 10/9/2024

Sage Accounting Review

Very good. Help line is answered quickly and staff are very helpful

Pros

Easy to use for accounting and payroll. Like the feature of being able to upload purchase ledger invoices on the system to save us keeping paper work

Cons

Sometimes take a while to sort out issues

Response from Sage

Deborah, we're delighted to hear that you find Sage Accounting easy to use for accounting and payroll. We're glad the purchase ledger invoice upload feature is helpful. We acknowledge that issue resolution can take time and appreciate your patience.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 16/9/2024
Nicola
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/3/2024

Sage Accounting Review

I highly recommend Sage to clients and friends.
Easy to use and great value.
I have a fantastic Account manager and I always get the help needed

Pros

It's easy to set up and train clients to use. Even someone with little technical experience can easily use once set up by a professional

Cons

Mobile app doesn't allow you to process as much as the online version

Response from Sage

We're glad Sage Accounting suits your needs, Nicola. Thank you for your feedback on your Account Manager and your feedback on the mobile app's functionality is noted. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
John
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/3/2024

Sage 50 Accounting Sofware

I have used Sage50 for 25 years.
It is in my opinion the best on the market but price prevents me from recommending to everyone

Pros

Easy to use
Excellent reporting functions
Great analysis

Cons

Down load to Excel need improving
Expensive compared to Xero etc.

Alternatives Considered

Xero

Response from Sage

Thank you for your honest feedback, John. We acknowledge the areas for improvement in Excel integration and pricing. Your long-term use and expertise with Sage Accounting are invaluable to us. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Anna
  • Industry: Packaging & Containers
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/7/2024

Sage Accounting - User friendly accounting software

I would recommend Sage to other businesses, ... it's an all in one accounting software. You can even integrate other softwares to enhance some of it's features like AI AP automation. :)

Pros

Sage is a great accounting software for a company's accounting needs. It covers every aspect of ones business, from invoicing, to AP, to AR, inventory, and the end result of a businesses operations - the financial report.

Cons

So far I like Sage and what it has to offer! No complaints as of yet. It works for us and our needs.

Response from Sage

We're thrilled to hear Sage Accounting meets your company's needs, Anna. Your endorsement as a user-friendly, all-in-one software is greatly valued. We're here for any future support you may need. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 7/8/2024
Sandra
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/4/2024

Sage accounting

Love it, it’s helped me loads and so easy to use, need help sage are always there and helps every time,

Pros

Banking helps so much, reconcile is easy to do. Invoices help keep up to date on payments

Cons

Having to put all the customers in with all there details,

Response from Sage

Thank you, Sandra, for your glowing review. We're thrilled that Sage Accounting's banking and invoicing features are making your work easier. We appreciate your feedback and are always here to support you.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Steven
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 5/9/2024

Sage online - Good and needs improvement

It's decent. Not as good as Xero & Quickbooks yet, but a vast improvement from when the online software was initially launched.

Pros

The online nature of the sftware makes it easily accessible to multiple members of staff from multiple locations. Also, being able to see live data is a big help

Cons

The software is not particularly friendly for accountants to use. The lack of an option to input opening balances does require several work arounds

Alternatives Considered

QuickBooks Online

Reasons for Switching to Sage Accounting

The functionality is better for many aspects, especially from an accountants perspective

Response from Sage

We appreciate your review, Steven! We're glad you find the online accessibility and live data helpful. We acknowledge the challenges with inputting opening balances and are working on improvements. Your feedback is valuable to us!

Thanks,

Bethany McDermott

Sage Customer Marketing Manager - Reviews

Replied 16/9/2024
JOLANDA
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
3

4
Reviewed on 10/5/2024

Sage accounting review

All good except Bank feeds on certain banks not working

Pros

Easy to use and to explain to clients jhow to use

Cons

Bank feeds that do not work on certain banks

Response from Sage

Thank you for your review, Jolanda. We're glad Sage Accounting meets your needs and allows for efficient cloud collaboration. We acknowledge the bank feed issue and will share this feedback internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
Sharon
  • Industry: Individual & Family Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
4

5
Reviewed on 18/3/2024

Long established accounting software

Pros

I have been using Sage accounting since the 90's It has been developed over the years to cope with the evolving times.

Cons

The latest cloud version has a limited capability compared with the desktop version, which is frustrating at times, but if you are new to using the comparison isn't there.

Response from Sage

We appreciate your longstanding support, Sharon. It's great to hear Sage has evolved with your needs. Thank you for your feedback on the cloud version and I'll share internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Replied 8/8/2024
388 reviews

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