About SKU IQ
SKU IQ pricing
SKU IQ has a free version and offers a free trial. SKU IQ paid version starts at US$35.00/month.
Alternatives to SKU IQ
SKU IQ Reviews
Feature rating
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Multi-Location Solution for Retail/Warehouse and Woocommerce
As a web developer and project manager I'm very happy with my experience working with [sensitive content hidden] at SKUIQ in properly setting up our configuration of operating multiple retail POS locations to be synced with a custom Woocommerce website. He was able to understand the work flow for the entire business and how we would like to manage the products in Lightspeed and Woocommerce. He was able to communicate very effectively and create solutions that exceeded our intended goals.
Pros
The ability to sync products and inventory levels from multiple physical locations with a Woocommerce website. Customer support to help you configure exactly what needs to by synced both directions, to and from the Woocommerce website. We previously used Primaseller in which handled syncing multi-locations OK but did not have a good POS or good customer support. Switching to SKUIQ allowed us to have a great POS (Lightspeed) and still be able to sync with Woocommerce which was why we chose to go with SKUIQ.
Cons
Not to the fault of SKUIQ but more of an issue with Woocommerce is that Woocommerce is not capable of tracking inventory from multiple locations as done in Lightspeed. So, the website will only display 1 quantity level for each item, not one for each location. For us, that was not a problem as we chose to display the total quantity from all locations combined under each product. When Woocommerce develops this feature I'm sure SKUIQ will be able to support it just as it already supports multi-locations in Lightspeed.
Response from skuIQ
Thank you for taking the time to leave such detailed feedback, it means the world to us! We are so glad that SKU IQ is a good fit for your needs and that you've experienced our excellent support staff. Thank you for choosing SKU IQ and we look forward to continuing to serve your business!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
SKUIQ To Our Rescue
Overall it has been good. Waiting on an issue to be resolved with our account but support has been great at helping us thus far.
Pros
It's ability to connect our Shopify and POS system together in live time.
Cons
That you cannot have two POS systems connected at the same time.
Response from skuIQ
We're pleased to hear that SKU IQ has been able to connect your Shopify and POS system together in real-time, providing a valuable solution for your business.
We understand the limitation of not being able to connect two POS systems simultaneously, and we appreciate your understanding in this regard.
It's great to know that our support has been helpful in addressing your issues. If you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
review
customer support has been wonderful
Pros
the inventory integration is most important to me
Cons
I have nothing to complain about at this time.
Response from skuIQ
Thank you for sharing your review! We're glad to hear that the inventory integration feature is the most important aspect for you. We understand the significance of seamless inventory management, and we're delighted that SKU IQ has met your expectations in this regard.
We're also pleased to know that you have no complaints at this time. We strive to provide a smooth and efficient experience for our users, and it's great to hear that we have achieved that for you.
Moreover, we appreciate your kind words about our customer support team. Providing excellent support is a top priority for us, and we're thrilled to hear that our team has been wonderful in assisting you. If you ever have any questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback and value your business!
- Industry: Luxury Goods & Jewelry
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Excellent Customer service
Pros
I had an outstanding customer service experience today at SKU IQ, all thanks to [sensitive content hidden]. Her exceptional assistance and dedication made the entire process seamless and hassle-free. I was thoroughly impressed by her willingness to go above and beyond to help me resolve my issues and get my TikTok shop up and running in no time.From the moment I reached out to SKU IQ, [sensitive content hidden] made me feel valued as a customer. She was incredibly knowledgeable about the platform and guided me through each step with expertise. Her patience and clear communication style were instrumental in helping me understand the intricacies of setting up my shop.What truly stood out was [sensitive content hidden] willingness to invest additional effort to ensure my success. She proactively offered useful tips and insights to optimize my TikTok shop, which went beyond my expectations. Her attention to detail and genuine enthusiasm to assist me were truly commendable.Throughout the process, [sensitive content hidden] remained patient, understanding, and supportive. She addressed all my queries promptly and professionally, making me feel heard and valued as a customer. Her dedication to providing outstanding customer service is truly a testament to her exceptional skills and commitment.Thanks to [sensitive content hidden] efforts, my TikTok shop was up and running smoothly in no time. it has been an absolute pleasure working with her. Her exceptional customer service has left a lasting impression me
Cons
You hav to pay to upload more than 10 items
Response from skuIQ
Thank you for sharing your review of SKU IQ! We're thrilled to hear about your outstanding customer service experience, thanks to the exceptional assistance and dedication of our team member, [Sensitive Content Hidden].
We're delighted that [Sensitive Content Hidden] went above and beyond to make the entire process of setting up your TikTok shop seamless and hassle-free. It's wonderful to hear that she made you feel valued as a customer, providing expert guidance and patiently addressing all your queries. We're glad she exceeded your expectations by offering useful tips and insights to optimize your TikTok shop.
We understand that the cost associated with uploading more than 10 items can be a concern. Our pricing structure is designed to support our ongoing development efforts and ensure the provision of high-quality service. However, we appreciate your feedback, and we're continuously exploring ways to provide flexible options that meet the needs of our users.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Amazing Customer Service
We have a few hiccups with set up but luckily customer support was outstanding!!
Pros
I like how it integrates my shopify products and inventory to our tiktok shop.
Cons
So far so good - we haven't used it long enough yet to notice this yet.
Response from skuIQ
We're delighted to hear that you find SKU IQ's integration of your Shopify products and inventory to your TikTok shop beneficial. It's great to know that you've had an amazing experience with our customer service in resolving any setup hiccups.
If you ever encounter any issues or have more questions in the future, please don't hesitate to reach out. We're here to provide ongoing support and assistance. Thank you for choosing SKU IQ!
