--- description: Review of MonkeyLearn Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MonkeyLearn | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Text Mining Software](/directory/4785/text-mining-software/software) > [MonkeyLearn](/software/191848/monkeylearn) # MonkeyLearn Canonical: https://www.softwareadvice.ie/software/191848/monkeylearn > MonkeyLearn is a cloud-based text analytics platform, which helps small to large enterprises train custom machine learning (ML) models to perform sentiment analysis, topic classification, intent detection and entity extraction. The application enables support teams to automatically tag, route, and prioritize request tickets. Teams can evaluate customer’s feedback and opinions from reviews, chats, surveys, comments or support tickets and enhance product roadmap. MonkeyLearn helps developers build text extractors to retrieve specific keywords, features, or entities within a text. It also offers a variety of other features such as historical tracking, tag prediction, categorization, data import, process automation and visualization. MonkeyLearn offers integration with various third-party applications such as Zendesk, HelpScout, Google Forms, Airtable, Gmail and more. The solution is available on monthly subscriptions and support is offered via email, chat and phone. > > Verdict: Rated **4.3/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 4 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MonkeyLearn - **Location**: Wilmington, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$299.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: MonkeyLearn API: $299/month with 10k queries/month. MonkeyLearn Studio: contact MonkeyLearn for pricing. A free Academic plan is available for educational use. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Boolean Search - Collaboration Tools - Dashboard Creation - Data Discovery - Data Extraction - Data Import/Export - Data Visualisation - Deep Learning - For Sales Teams/Organizations - Language Detection - Machine Learning - Multi-Language - Part of Speech Tagging - Predictive Analytics - Predictive Modeling - Process/Workflow Automation - Reporting & Statistics - Reporting/Analytics ## Integrations (5 total) - Altair AI Studio - Google Sheets - Microsoft Excel - Zapier - Zendesk Suite ## Support Options - FAQs/Forum - Knowledge Base - Chat ## Category - [Text Mining Software](https://www.softwareadvice.ie/directory/4785/text-mining-software/software) ## Related Categories - [Text Mining Software](https://www.softwareadvice.ie/directory/4785/text-mining-software/software) - [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software) - [Machine Learning Software](https://www.softwareadvice.ie/directory/4358/machine-learning/software) - [Natural Language Processing (NLP) Software](https://www.softwareadvice.ie/directory/4412/nlp/software) - [Data Analysis Software](https://www.softwareadvice.ie/directory/535/data-analysis/software) ## Alternatives 1. [Deep Talk](https://www.softwareadvice.ie/software/346499/deep-talk) — 4.8/5 (12 reviews) 2. [OpenText Analytics Cloud](https://www.softwareadvice.ie/software/415497/opentext-magellan) — 5.0/5 (1 reviews) 3. [SAS Viya](https://www.softwareadvice.ie/software/396214/sas-viya) — 4.4/5 (12 reviews) 4. [Wolfram Mathematica](https://www.softwareadvice.ie/software/98129/wolfram-mathematica) — 4.6/5 (169 reviews) 5. [Displayr](https://www.softwareadvice.ie/software/394307/displayr) — 4.8/5 (21 reviews) ## Reviews ### "Best platform for implementing machine learning" — 4.0/5 > **Neha** | *27 August 2018* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: It provides a great user-interface and is flexible. It has a well-documented API that is also very user-friendly. It has provided tutorials that turns handy when required. It is contaminated with many models for performing various tasks like text analysis. At the same time, it is also easy to use. > > **Cons**: There is a limitation provided on the number of queries one can make as per their current plan. But that is still not an issue as it does not affect much to the overall development and functionality of the software. > > The main problem it has helped in solving through is the decrease in work load that was required earlier and at the same time increasing the efficiency and rate of accuracy. ----- ### "Varieties of text analytics APIs can be found in Monkeylearn only\! The best of the best..." — 4.0/5 > **Srinivasa Ashok** | *25 August 2022* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I liked mostly 1) The process of data scrapping (build), process (run), and analysis (analytics) is very simple and user-friendly. 2) Sample templates for Zoom and Netflix are provided to get the taste of the generic text analysis > > **Cons**: They are in all places. Innovation in the analysis is required and seen less in the platform. > > A good platform/software with common analysis and variety of sentiment analysis. ----- ### "MonkeyLearn Review for Final Project" — 4.0/5 > **Fnu** | *3 June 2022* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: , and neutral sentiments along with the confidence scores. I created my own classifier too for one of my projects where I was able to use my model to train the rest of my data. I further used the keyword + sentiment analysis template to generate tags and classification of input data. this helped me get sentiment analysis and the keywords extraction from the template. Further, the platform gives us visualization in form of colored positive, negative, and neutral classification of input text data. the tool provides a word cloud which is helpful to understand the important keywords occurring most frequently. > > **Cons**: There are very less things or say not any as such that I didn't like about this software. However, I can state a few of the things that I felt can enhance a user experience while starting to use this software and might can help in improving the decision to buy this tool as paid subscription as follows. Firstly, it is great to have used the trial version of any such platform which allows us to use try and test the platform. This tool allows us to use this platform for free by creating a login. I would have been happier to have allowed more than 1K of input rows of data that is allowed in the free version as nowadays we are generally using really large files of datasets, especially when using text or sentiment analysis the dataset is generally large. So if by any chance the tool could provide a new user to use the platform by not limiting the count of rows to be classified but rather letting them use the platform for free for a limited set of free days would help and enable the user to take decision more effectively. Another reason for this is sometimes we might want to rerun a data set using some other column or additional column of data as input to the classifier, and so on. but in the case of having a fixed 1K rows allowed, we cannot actually use the platform to its full potential to test the platform. > > My overall experience with the tool "MonkeyLearn" was helpful and it helped me in getting the sentiment analysis + keyword analysis done efficiently. I used the results obtained thus through this tool for use in my other projects as Raw data (input data). This tool is very easy to use and comes with a self-learning experience. It is one of the by far best sentiment analysis tools I have used so far and it gives you a classification of up to 75% correct sentiment classification of your input data as compared to actual classification. ----- ### "Amazing support team and user interface\!" — 5.0/5 > **Evan** | *22 April 2019* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: this software is super easy to use and makes ML algorithms honestly a total piece of cake to create - I'm not even sure how to code. So this is an awesome service, and I've really enjoyed it. PLUS their support is phenomenal. Way above and beyond > > **Cons**: It's a little bit pricey, but that is because there is no coding, hosting, or any of the complex stuff normally associated with deploying a machine learning algorithm ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/191848/monkeylearn) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data